I wanted to send a shout out for John Deere Heritage Tractor of Olathe…read more We have been having our equipment serviced there for many years and have been very pleased with the service. During our routine maintenance, they found some equipment problems, one of which matched a concern I had previously mentioned. Once we became aware of the problems, we were unsure how to address them. I wanted to say how helpful their Parts, Service and Sales Departments were in working with us. They answered all of our questions and provided us with options. In the end, they helped us come to the best decision for us. If you are looking for Lawn and Garden equipment, consider checking out John Deere Heritage Tractor of Olathe. Dennis R.

I bought a used John Deere Z915E from Heritage Tractor in Olathe this summer, and after about 10…read morehours of use, the engine gave out. They immediately stepped up -- picked it up the next day, replaced the engine, and had it back to me in just over a week. The driver who came to pick up the mower was very friendly and had everything needed to safely move a machine that couldn't run. Brandon, my salesman, did an excellent job keeping me informed throughout the process and made sure I was taken care of. The service manager was also quick to respond and get things moving. Heritage Tractor absolutely earned my business for the future -- can't recommend them enough!

This is a good place to get work done on your small engines…read more I had a small generator with a bad idle so I dropped it off. They said it will be about 2 weeks but I was able to get it back in a tad over a week which was pretty amazing. The only problem is While they had my generator a button got broken and nobody fixed it or told me about it. When I got home I ran the generator to make sure it was fixed, thats when I discovered the broke button. Not to much of a big deal because I called the shop right away they ordered a replacement on the spot no questions asked. In all it was a little inconvenience nothing major and they handled it all like professionals The generator runs perfect btw and yeah I would definitely go back here because you can tell a shop is pretty great by the way they handle problems. They handled it great! everyone is really friendly and they do great work. The 4 stars isn't to discourage people it's more of a simple reminder to look over your equipment.

I was happy to find a company that offered pick up/delivery for my Husqvarna riding lawnmower. The…read moremower needed a new V-Belt. The cost of the belt was $29.89. Including parts/labor/delivery I paid +$425 for the repair and paid over the phone prior to the mower being returned to me. Big mistake. Upon delivery today, I noticed a cable laying across the mower deck and asked the driver, Steve, about it. Steve commented that maybe the rough drive from the shop to my house knocked the cable loose and tried fastening it to no avail. Steve determined that the cable controls the pulley that engages the mower blades. I expressed my dissatisfaction with the loose cable. When they picked the mower up there weren't any cables hanging over the mower deck! Steve called Todd, at the shop and Todd sent a photo of another Husqvarna mower in their shop with the same cable hanging over the deck. Husqvarna doesn't sell their mowers with a cable hanging over the deck and there was no cable hanging over the deck before Maisch picked the mower up. Maisch's attempt to "normalize" the condition of my mower when it was returned is beyond frustrating. A $425 lesson learned the hard way. Take your Husqvarna riding lawnmowers someplace else. UPDATE: Todd came out this afternoon and found a way to secure the cable dangling over the mower deck. I appreciate Maisch's attempt to resolve the situation and will definitely use their services again. Thank you, Maisch!

What fabulous service I received from HERS. They fixed both my powerwasher and my push mower and…read morethey were extremely fair. I will take all my power tools to them in the future. They are exceptional people.

I took my mower there as it wouldn't start, the mechanic took a quick look at it and determined it…read morewas the starter solenoid. Had me up and running in a matter of hours. The dealer for the mower in Olathe - Smitty's told me it would be 4-8 weeks for them to even look at the mower. HERS had me going in a few hours.

Very helpful sales and service staff, who go out of their way to find answers. The only issue we…read morehave had is they seem inefficient when sending service people to your site for repairs.

I drive from Kansas City to Louisburg to get parts for my machines as well as advice from their…read moreservice area personnel. They're very generous with their time and have been nothing less than open and friendly each and every time I've visited, including times when I'm doing nothing more than looking at different new equipment. My most recent purchase was a small Kubota tractor bought from an individual. Their service personnel have been generous regarding information regarding adjustments and maintenance items I perform on my own. I plan on taking my newest tractor to Louisburg within a few weeks to have it checked out before I begin using it in earnest. I feel that everyone I have spoken to at Romans truly cares about me getting the best I can from my equipment. My brother also purchases all of his parts from the same location, driving from the Merriam/Shawnee/Overland Park area for parts for the tractors he uses within his own company in lieu of using the Kubota dealers closer to us. I truly believe they all are well versed with Kubota products both current and older.

These people are crooks, tried to offer me $1500 for my trade-in mower that I paid $8200 for three…read moreseasons ago less than half of what all other dealers have offered me. I would not do business with these people they try to steal your trade-in and they would resell it for $6000, what a bunch of crooks!

I purchased an LX3520HSD along with four additional attachments. Unfortunately, the experience has…read morebeen extremely disappointing. The sales representative significantly overpromised and underdelivered. It became clear after delivery that neither the sales rep, the owner, nor their team had a proper understanding of how several of the attachments functioned. The delivery process itself took over eight hours, adding to the frustration. In hindsight, based on what we've had to figure out on our own and the complications with the attachments, spending over $70K, I would not have made this purchase. This has been, without a doubt, one of the worst experiences I've had with any type of purchase

Unfortunately make sure you ask for the pricing before you have an item serviced, an item you…read morebought there no less and minor general maintenance....they charge an egregious amount for the work performed.

Gotta watch that repair department..$85.00 an hour for a 20 something year old to guess what's…read morewrong.. They did fix it, but was charged for 5 1/2 hours for a 1 hour job.. GET QUALIFIED technicians..

This is NOT the place to get good service. A job that was promised in 4 weeks wound up taking 16…read more The workmanship is extremely poor. The job they performed was sub standard. Charged a heft price for not doing what they said they are would do. Transmission still LEAKS and they're not interested in making it right even if I were willing to take it back. Which we will NEVER do.

I called Bob's and got Randy's Mobile Lawn Equipment Repair, LLC…read more We scheduled and Randy came over and fixed my push mower and serviced both it and my rider. I watched and Randy did a great job sharpening the blades, doing the oil changes and generally fixing and cleaning both mowers. Now they are clean inside and underneath. He gave me pointers on how just washing and putting mowers away may leave stuff clumped and not cleaned out. The fee was very reasonable for all the work. I like not having to take my rider out to a shop. All was done on my driveway. He has all the tools. He didn't grease the front end. The mowers are now in running shape. Quicker than taking out. And I got some tips.

Didn't finish the job (Kevin ) agreed to, more than once. Avoids, doesn't return multiple calls and…read moretexts. Only been 4 months of a complete total run around. Broken agreements Misdiagnosed. Bob came highly recommended- it isn't Bob And Not highly recommended. Totally disappointing Not how one would expect a business to be run.