Bad experience from start to finish…read more We came in for a PPT and waited nearly an hour while the staff talked with someone who wasn't making a purchase. They weren't friendly or welcoming and seemed much more attentive to regulars or people they knew. They took the seller's ID right away, but only checked my information much later. They then denied the PPT because my California driver's license was missing a space in my last name, even though my passport card and FSC showed my correct legal name. They explicitly stated that the ATF does not allow this exact situation, but four other FFLs had no issue with the same documents and I could not find any ATF guidance supporting that claim. It felt like an excuse rather than a legitimate requirement. Had I been buying directly from them instead of bringing in a $10 PPT, I doubt this would have been handled the same way. I won't be returning.

Love love love this establishment. This family business is an absolute gem, the staff is very…read morewelcoming and knowledgeable. Bill is my favorite!!! As a girl who felt intimidated going out on my own and looking into becoming a gun owner for my own home safety reassurances, I can honestly say I am so thankful to have found a place like Cap Tactical. I was able to take my test here, no appointment needed. Buying a handgun here was very smooth and professional, they offer a very nice variety of handguns and riffles; nice variety of accessories aswell! Any recommendations they give you are solely for your best interest, It's refreshing to get that side of someone in a business. Anything you could need for your first visit to the range is sold here. Everything is reasonably priced. I cannot recommend this place enough. Parking is fairly easy to find.

Rarely will you go to a business that has true integrity. Arli Arms is one of these businesses…read more Sean and Ken greeted me at the door. Nice, chill, totally down to help out their customers. I was schedule for a cleaning. Got there and Sean looked at my weapons and said these don't really need cleaning. They're just dry. He oiled them up, fixed a pin on my safety and sent me on my way. They wouldn't accept even the smallest gratuity. They could have charged me hundreds of dollars for cleanings but instead provided a free service and a smile. Truly great Americans. This is how business is done. I'll only go to Sean or Ken for my gun smithing, cleaning, and mod needs. God bless yall.

They were amazing. Took me for my appointment with no waiting. My gun was firing when the safety…read morewas switched on or off. They fixed the gun in less than 2 minutes. They were very friendly. I would definitely recommend them.

This place is the best. There are two areas in which I never compromise on quality: firearms and…read moremotorcycles. In either case poor quality parts and workmanship can result in injury or worse. Phil built my rifle from parts I ordered and it operates flawlessly. He made recommendations for parts to get for the build and I ordered them without question. Over the years he has added mods and has made adjustments that continue to improve functionality, appearance, and accuracy. His skill as a gunsmith is such that I would not trust my stuff to anyone else. The quality of his builds and craftsmanship are worth every cent and the turnaround is reasonable. He is also an invaluable wealth of knowledge when it comes to anything regarding firearms and firearms repair. He is my go-to guy whenever I have a question or need a recommendation. If you ever need a purchase transferred I believe they are also FFL certified and can assist with purchase transfers. Full-service at its best. Additionally, he will Cerakote anything you need that can be Cerakoted. I needed custom paint on some Hella Sharptone horns to add to my Triumph Bonneville and LAC did excellent work. I felt that regular paint would be too delicate, so Phil and Co did a beautiful job with the color and application to get the horns to integrate with the colors on the moto. My girl feels a lot better knowing I trashed the puny stock horn in favor of these 90 dB dual blasts on the LA streets, and I feel a lot better knowing they integrate well with the color scheme and don't make my bike look like an amateur rat build. They are definitely a busy shop, but the reasons are clear: these guys live for their work and their customers know it, which is why I will keep coming back!

Very friendly staff. Welcoming environment. Professional service. They also have a good selection…read moreof firearms for sell and knowledge of each one. No question goes unanswered. The only downside in there's hardly any parking and it's hard to find at first but it's worth going.

The guys at Guns LA are amazing. Awesome selection, great if you're a collector. They always have…read moresomething unique in stock. I purchase all my guns through them, they're very cooperative and helpful when it comes to helping with questions and logistics with current CA rules. If I need work done, or I'm making a purchase I trust them with my hard earned cash (and firearms) thanks a ton guys! Easiest 5 star rating ever. (Someone buy the $10,000,000 hi point)

Visited with my older M&P Shield after having trouble installing a new RMSC-style optic plate. I…read morehad already tried using my own rear sight pusher kit, but I could not get it done properly. Highlights: * Helpful and knowledgeable gunsmith * Professional service * Issue was fixed quickly * Complimentary service * Parking available * Good selection of firearms I remembered purchasing the firearm from here, so I walked in and spoke with the gunsmith, Mike. He immediately came across as very professional and experienced. He took a look at the issue and was able to fix it for me. What really stood out was that he provided the service as complimentary, which I truly appreciated. That kind of customer service makes a big difference and builds trust. Overall, great experience. Mike is the man when it comes to gunsmithing. I will definitely come back here for another firearm purchase in the future.

I've had two experiences with Match Grade. The first was to make my AR-15 completely CA legal with…read morea new grip, which they did perfectly in a very short amount of time. Now I can eject my magazine without breaking if there's a jam. The second time was to install an Apex trigger in my Hellcat Pro. Done in a couple of days. Decent pricing and customer service. I'll be back here the next time I need service!

Amazing place amazing cool things in there to look at two old-school guys that are really awesome a…read moretrustworthy place to take your antique guns or any guns that have any problems. I will definitely recommend this place to anybody. Please help our local gunsmith place. and anyone that has any antiques to be very patient with the gunsmith because there's a lot of parts that they don't make no more and they're hard to find so please give much patience as you can. I have to wait 3weeks and that's fine by me.

Great service. Friendly knowledgeable staff. They made completing a gun transfer very easy.read more

The transfer with them wasnt that bad but i was told i get 1 free clean once i break in my gun and…read morewhen i came back for that free clean i was told they only give free cleans when the gun was brought from them. I explained when i picked up my gun the gunsmith told me i can get 1 free clean once i break it in. And they just kept saying i was wrong. Only free cleans when buying from them. Which left me very disappointed due to being lied to when I first left the shop. I guess the shop does not stick too their word. Its okay. Never coming back or doing transfers with them. If youre reading this just go elsewhere.

Brought in a new PDP-F, needing a stubborn mag release moved for left-handed shooter. Josh took the…read moregun in back-Gunsmith JONATHAN BROOKS came out 3 min later with a smile and said "job done". THANKS BROOKS Brad D

I didn't want to leave a poor/neutral review for RS since I've had many great experiences with the…read morestaff here and have purchased multiple items from this store in the past. However, my most recent visit has been frustrating. I dropped off a handgun at the end of November for three services and was quoted 6-8 weeks max. I had planned to attend a training in late February, so based on that timeline I expected to have my handgun back by the end of January. We are now approaching 15 weeks, and my firearm is still not ready. Can't even reschedule my class as the staff has been unable to give me a date each time I've called. I didn't want to leave a negative review because my previous experiences here have been great, but this delay is honestly unreasonable. If I would have known the turn around time I would have skipped on services. A friend of mine dropped off his handgun at a different shop for the same services and had it back within a month. I am paying full price for 2 of the 3 services so I might as well have just taken it to the other shop.. I would still consider purchasing items from this store, but unfortunately I will most likely not be returning here for gunsmithing services.