They charged my insurance company $2900 to tow Pacifica 4 miles. It is stuff like this that makes insurance rates so high. I didn't have a say in it either . Modern day bandits. read more

Laser tow has been called by more than one person to please remove their flat bed tow truck off of our street on Glenwood and 83rd. They are doing business off of our street here in Kansas when their company is in Missouri. The truck is a hazard for anyone rounding the corner And you have to watch several people swerve to not slam into the back of it. The truck has no reflectors at all, making it even more dangerous. When they park it farther down the street overnight. It's very dark and people are still swerving because they don't see it in time. This is disrespectful. They said that the tow truck operator lives near that street and the only reason it was parked there for the first day was because that operator was home sick and then it would be gone the next day. When they do start the truck up, they zoom down our street and the speed limit is only 25 mph. read more

Lazer Tow Service - Laser flatbed truck doing business off of 83rd and Glenwood Street dangerously park by 83rd for cars coming around the corner overnight. - Towing Near Me - Grandview, Missouri

Sabrina was AMAZING ! I had called just about every tow service in KCMO after locking my keys in my car and Lazer Tow had the quickest and friendliest service you could ask for at 2 in the morning. Thank you so much again Sabrina , you're awesome ! read more

Nathan was so amazing!! We cannot thank him enough for all his help! we got stuck driving home from the airport (no thanks to southwest for all their cancelled mess) and we hit a wooden palate. Nathan got us all fixed up with our tire in under 10 minutes ! Thank you Nathan and the Lazer Pipes team! read more

Needed my project car towed.very tight space between my house and the neighbor. Driver was able to squeeze it in and pull the car out, then dropped it right into my garage. read more

While bicycling in Lenexa yesterday afternoon I had a close encounter with a Lazer-Pipes tow truck. Too close. The driver was on his phone, texting. I caught up with the truck at the next red light and yelled to the driver to get off his phone. His response was a tirade of expletives that went on until the light turned green. He obviously has some anger issues in addition to not being very bright. It's just not very smart to be an a-hole in traffic while driving a truck with your employer's name emblazoned on the doors. Oh well. read more

Tow truck arrived promptly. I didn't get the guys name but he was super friendly and changed my tire quickly and had me on my way!

Laser Tow Service was a life saver when my car died...in the rain. Jonesy showed up quickly and was a pleasure to work with. He quickly delivered my car, and he texted to let me know my car made it safely. Definitely would recommend Lazer Tow Service! read more

Called roadside to have someone come and unlock my car because my keys were stuck. He's out there not able to see through the car, can't get his thing to work, so he just leaves cause he can't do his job. NEVER have I ever had this problem. Call a locksmith because you can't figure out how to use your crappy equipment? Lol OKAY. Shitty Grandview services shouldn't have expected any better‼ read more

my car was stolen and the police had found it and gotten it towed by this company but the company didn't call the night they gotten it. they had waited 1 week to tell me that they had it. When i called they told me that the had it since 09/06/2023 it it was going to be $150 to get my things out of the vehicle, they wouldn't tell my the condition of the car until my sister curse them out and yeah, so they basically waited for the price to go up $50 everyday it was in there which made it $250 to get it out, to call and let me know they had it. the police waited to tell me the same thing. I will be contacting my lawyer as soon as possible. the price to get it out is now about $500 plus getting it towed. read more

Quick arrival - made it within 30 minutes during rush hour. Helpful advice - regarding purchasing a battery Efficient - all I needed was a jump but he handled it with a quickness! The gentleman was very professional-Thx! read more

My keys fell out of my pocket and we're on my seat.just use my insurance app and they contacted laser he was there quicker than expected and everything went very quickly and he was efficient and nice and I had no problems read more

While pulling onto i35 south in Kansas City, Kansas, truck number 112 decided not to yield to us and instead accelerated to get in front of our car, making us have to veer off the road while at a high speed on the on-ramp. I had my whole family (3 kids, wife, and dog) in the car. When I called the company to complain, they acted ignorant, never apologized for their driver's recklessness, and only said they would "talk to the driver," which I highly doubt they will. So unprofessional, careless, and rude. read more

I called this company for a towing estimate on Oct 16th 2019. I spoke to someone there by the name of "Bill". He was incredibly rude on the phone and acted as though he couldn't be bothered. Needless to say, I didn't use this company due to the extreme rudeness experienced on the phone by "Bill". Therefore, I moved on to another company that appreciated my business. read more

OMG! This place sucks! Got locked outta my car so I called my insurance company for roadside assistance. They set me up with this company saying they would arrive in 90 minutes. Um ok I guess...so I wait...90 minutes has past...no calls no tow truck...called em some dude answers and says "oh yeah the driver is in Grandview on a police tow and it be longer." Ummm excuse me? Its been 90 minutes and counting... Call my insurance back and was told they canceled on me. Y'all are sure right...I will NEVER EVER deal with these unprofessional AF people again. If I could give a negative star I would... read more

Were very fast and helpful. Was srnt from app yhru our insurance company. Was even faster than app said they would be. Called to let us know they were on the way. It was very early in the am and they made sure to not disturb our neighbors. read more

Great service. My car jack was stolen not too long ago, so to have a fast and friendly service to just change a tire I could have changed myself otherwise, really meant a lot!!! read more

Quick, friendly service. Highly recommended. My battery died and they responded within 15 minutes of my phone call.

Tow truck driver was ahead of schedule and very professional. Use them because that's to my insurance chose but I would definitely choose them again because the driver was very helpful and informative read more

Chris was early, proficient, and really professional. He had the car on the flatbed in no time. He was very curtious on the ride to the destination as well. I would recommend laser to any and everybody! read more

Excellent service by this tow company, I would recommend to anyone needing them. Rates are lower compared to most I've used in the past

I get that no one is typically going to be pleased with a tow company. But generally, you expect a business to be run with even the slightest bit of professionalism, right? Apparently this company hasn't even the slightest concern with their image as a company. The woman that works in their office had the nerve to call me an idiot, and their drivers did not even have the decency to listen to me when I was trying to give them money. They completely ignored me and stood next to me, smoking, wasting their time, and obviously mine. I've seen some pretty slimy companies in my time - this has to be one of the worst. read more

Lazer tow did a great job! I had a car breakdown on I-35 in crazy traffic and Lazer tow was there in less than 30 minutes. The tow driver was very nice and took good care of the car. I would definitely recommend them and use them again. read more

Lazer was there right away when I needed them and Chris was just awesome and made me feel safe. He provided solutions which served his customers first! That's a real class act! Thanks and will highly recommend their services for future read more

They did a great job. Only thing I wish I could have sent the bill to the dealer not paid on site at my own expense.

In a totally unfamiliar area of the city at an inconvenient time I break down in the wife's car. Called Lazer Tow and in less than 20 minutes Jim shows up, loads the car on the truck and we're on our way. Helpful advice, quick service, and friendly folks make Lazer my go-to tow service when things go wrong. read more

I needed a tow because my lower control arm busted right when I was backing into my driveway. Mike came quickly and with the appropriate truck (wrecker with dollie) and got me all squared away. I definitely recommend this tow company! read more

Wish I could give them 0 stars. Only good person was the tow truck driver, everyone else was rude and threatening to take my stuff even after things were paid. They always had an excuse as to why I couldn't get my stuff and had to threaten to call the cops for them to allow me to get my things. I will never use them nor recommend them to anyone read more

I have never had a worse experience with professionalism and work ethic. Joe in truck 086 on july3rd came out to get keys out of my car. And tried for maybe 2min at best before he decided my seats were pressure seats before he called in and tried to get any info on the car. From there all he could do was say the car is fully loaded and who knows what the Japanese would do. While we were waiting he was making jokes about how the keys missed the bag. His words were maybe you'll play basketball better. When you are out on a call the last thing you should do is criticize the client. He called in to have another truck come out. While he was waiting for the other truck to come out he stood around doing nothing. Then Billy in truck 408 showed up jokes were made about him having a bigger member and better tool for the job. There was no mistaking they were making reference to the male anatomywith my wife standing right there. Billy other than making a crude joke was quick and did his job rather than stand around and make fun of the client. read more

My battery needed a jump start. I called my insurance company, which in turn called Lazer Tow Service to jump start my car. Technician showed up, and unfortunately he has charged the battery incorrectly. He put positive to negative, negative to positive, and tried jump start the car. Car immediately made huge alarming noises multiple times. He tried one more time keeping incorrect positions. Car made noises again. He realized his mistake later and put positive to positive , and negative to negative again. Since he did this incorrectly, it shot my car, and caused great damage. My car wouldn't start now,and who knows how much of electronics got fired. Honestly, I am deeply disappointed that a pro can do such a rookie mistake. I hope Lazer Tow Service takes this seriously and make sure that this will not happen in future for other customers. I have informed my insurance company, and hopefully Lazertow and Geico will resolve fixing the car with least inconvenience and damage to me further. I will continue to update the progress on Yelp, Facebooka nd elsewhere, until this is resolved. Thank you read more