I came here in 2023 with my mom and was impressed with the open floor plan where the cats free roam…read moreinstead of being kept in cages. I ended up adopting a kitten, spay/neuter, vaccines, and microchip was included in the cat adoption fee. I started volunteering there recently and I am still in awe of how well the cats are treated, no cats are put down unless they are suffering. They also do literally everything possible to keep the cats happy and healthy. I have watched them treat an elderly cat with hyperthyroidism, spending money on two different surgeries to help him. You can tell how much the employees love these cats and how passionate they are.

We ended up here after no luck finding a non-high needs cat at another popular pet adoption org…read more Pet Pride is 100% dedicated to cats and is the best cat adoption org I've ever been to. The house is a cat loving dream, maybe there were about 70 cats when we visited. We ended up adopting a 3 month old fostered kitten from Kitten Kingdom, one of their many domains there for various cats of different ages and stages. There were lots of catios and the cats are generally given free range of the place. The staff and volunteers were great and helped my kids get acquainted with many of the cats. The adoption process was smooth and straightforward. The follow up was great and appreciated.

Pet wash should be limited to about 45 minutes or extra charge. Keeps others waiting to use what is…read morea convenient service.

Love having this store in Victor! We have 4 cats and they have great choices in food, treats, and…read morelitter. A little pricey but quality products and great staff!

They did such and incredible job with my Mason Maccaroni. He hates being groomed..but they took…read moretheir time and gave him breaks. He looks amazing... thank you

I wanted to write this review before I went to bed to acknowledge a an associate that went above…read moreand beyond the average call. I went there 3.31.23 and bought two parakeets sadly one died today 4.5.23. I went back and the same associate named Cody that had spent so much time helping me the day before was working today. Thankful I was able to get another bird. Cody again was extremely knowledgeable and helpful again. He took the time to go into the back and hand pick another girl parakeet for me. The staff there is A+ noone pet shamed me for bringing back a deceased bird and everyone was smiling. I waited until I got home to be surprised and the bird he picked for me and OMG is she beautiful. Thank you PetSmart Victor Store Associates I hope corporate gives everyone some for of acknowledgement

Would go back evey time Best customer service ever , staff…read morecan answer any questions I have a new puppy and the staff was able to help me fine the right dog food and went above and beyond

The store is very well organized and the people working seem knowledgeable about the fish/plants,…read moreanimals here. We've bought rocks, plants, driftwood, gravel, and now a fish.

Visited on the holiday Monday in January and the restaurant was very busy. I ordered the ham and…read morecheese croissant and it was sooooooo good! My husband and son ordered breakfast sandwiches. My husband's order of a build your own was very greasy it was leaking through the wrapper. My son ordered the gluten free cookie, and the evelyn gf breakfast sandwich. He said it was delicious. Just a heads up to be ready to wait - but so worth it. Little on the pricier side - posted my receipt. However, I do think it was the best croissant I've ever had so worth the menu pricing.

Located near the main entrance of the mall, Village Bakery is one of the best dining options…read moreavailable on site. The menu offers a large variety of food, drink, and desert options. You place your order at the counter and they call you when it's ready. We did not have to wait long for our entrees. Love that they offer indoor and outdoor seating. The weather was lovely on the day of our visit. We had spent all day indoors shopping, so it was nice to get some fresh air. The food was amazing. My sandwich was made with fresh sourdough bread and roast turkey. I loved the flavor of the walnut and dried cherry mayo. You also get a pickle and chips with your sandwich. A delightful cozy cafe that uses quality ingredients is a must visit for me.

3.5 stars Honestly…read morea good place to grab a salad and sandwich at the mall. A local and pricier version of Panera. I enjoyed my Reuben sandwich and my wife enjoyed her chicken wrap. Would come back again.

Had a lovely post-shopping lunch here! This is a great alternative to some of the other food court…read moreoptions in the mall. I was shocked to find it still open since they have Village Bakery in the other side of the mall, but I am really glad it is. They have a few different offerings that made this the perfect spot for our lunch stop. I went with the Vermont Turkey wrap and my partner went with the cheeseburger. Both were really fantastic! The burger was the winner of the day - I was shocked at how good it was. We split a really yummy, soft chocolate chip cookie and Col even enjoyed a Big Ditch beer to go with his burger. SO nice that they offer some beer and wine options. Given that this is pretty much the only mall still thriving in Rochester, I am glad to see there's this awesome cafe option. Thanks to the team here for a great eat-in experience!

On a very gray day, we popped in for a quick bite for breakfast. We were greeted by friendly…read morestaff who took our order. Mia went out of her way to provide customer service that was over and above. In a transactional world, her personal touch was special and we'll definitely be back!

If you are in Victor and need breakfast or at least coffee, BBC is the place to be!! Diyar and…read morecrew will whip you up a yummy breakfast while taking care of you with the most grace you could ask for. The breakfast panini and the breakfast melt were gone in a flash, hot and delish!! Next time Diyar promised I could get my special breakfast sandwich: a BELT...Bacon, Egg, Lettuce and Tomato sandwich with Mayo. It will be a winner for BBC if it makes it to the menu! Don't pass up the chance to stop by and say Hi, you won't be disappointed. (Our only regret is we were too full for a pastry or a cinnamon roll...next time!)

The coffee was really great, definitely recommend their lavender syrup. So yum. They were so sweet…read moreand the service was amazing even during canal days, likely one of their busiest weekends of the year. Definitely recommend!

Tried this place again as the one place we wanted to go was closed. Place is clean & even with it…read morebusy our 2 drinks came out relatively quickly. Husband ordered a plan cappuccino which was nothing to rave about & I ordered an orange cardamom latte. Was hoping for more flavor. No orange flavor at all, not sweet & could barely make out the cardamom. Latte was not stirred well & all clumped on the bottom & was getting chunks of spice when I was drinking. Plenty of room to sit but don't think I would come back from the drinks.