1. Le Labo

    1. Le Labo

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    Los Angeles, CA

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    Le Labo

    3.2 (42 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    Le labo scents

    Love this location everyone here is always so helpful and patient just wanted to thank Stephanie and Sabrina today for a welcomed experience thank you!

    Roy T worst service
    Bomi C.

    I usually hate leaving a negative comments but I felt so uncomfortable after leaving this store. The staff named Roy T was so unfriendly. First of all he doesn't greet or bother to grab the things I asked him to. He doesn't even bother to stand up from the stool. If it was busy I would totally understand...but that guy was so lazy to even get up. Haha seriously.wth. I really don't understand why they hired someone who is not even welcoming customers and don't even bother to help them out when I politely asked him to. Seriously. If managers sees my comment, please train your staff. Seriously Customer service sucks here. I don't even think he deserves a 1 star. I just spent $100 dollars and came out feeling super pissed off Roy T . You must be ashamed.

    hmMmMm
    Shwe N.

    i'm a perfume enthusiast connoisseur lover whatever ya wanna call it i lov them all but especially another 13 and matcha 26 and bergamote 22 !! and i lov the location it's perfect for a nice day in LA and everything around

    My new scents! City Exclusives Discovery set!
    Sharon L.

    My bff and I were not planning to get anything. I just wanna show her the new scent that me & my bf have been recently wearing - Another 13 and The Matcha 26. But David with the blond hair was super helpful and patient in explaining to us each scent that we sampled. I decided to just get 1 but I ended up with the discovery set because there were so many scents that I liked... same thing with my friend. If not for David's patience and excellent customer service, we might have not gotten any of it. But yes... David did his job very well! We would like to give him commendation for it! It will be an advance birthday gift for myself then lol!

    Miji L.

    Not sure why this location has a bad review, but I really enjoyed my experience here! I forget his name, but the guy who helped me was super friendly, informative, and patient! I would come again except the parking here is a little tough being in the arts district so please keep that in mind when coming to this location!

    Nice bag
    Jimmy T.

    The quality of the products here are amazing. However, the customer service is worse than horrible. The lady with the thick eyeliner and dark black hair that assisted me on Saturday March 13, around 5:30, spoke to me in the most condescending tone of voice that I would have not bought the product if it wasn't a last minute gift to my good friend. Her tone of voice and snooty attitude makes me wish I had just ordered the gift online. Hot tip: buy online. Also, this is the first time I ever write a negative review.

    6/27/20: Boarded up after the looting
    Andrew W.

    I'm no fan of Le Labo, as my other reviews will attest. It's Estée Lauder, so it's not some small, artisanal fragrance brand. Moreover, ever since Estée Lauder bought them, their prices have soared despite being able to take advantage of economies of scale, which should mean the price goes down. So the price is high because of some perceived notion of fanciness, not because of any special inherent quality. This stuff comes from the same factory as Clinique Happy, folks. That said, on my recent visit, the staff were very nice and helpful. I really wanted to support them and even bought one of the city scents samples just because I wanted to make some sign of support for the people out there working to give us some semblance of normality. They were really great. So one star for the fake luxury charlatanism of the brand, but five stars for the staff here ― it evens out to three. That's as high as I'll go for Le Labo. Ever. (¬_¬)

    Lola M.

    04/03/2022 3pm on a Sunday we came here and we were strongly disappointed. The employee there (Ashley) made our experience very uncomfortable and we felt racially profiled. She didn't want to greet us and was acting as if we were an imposition to her day. Love the brand but strongly suggest you shop online or a different location. I wouldn't go back to this location simply because of the costumer service.

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    Photo of Pietro M.
    131
    11
    2

    6 years ago

    Excellent service.... love it there. The best le labo post! I could go there one a week.... wait I already do!

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    4 years ago

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    Page 2 of 2

    Ask the Community - Le Labo

    Review Highlights - Le Labo

    Stephanie was so kind and professional upon myself entering, receiving my purchase and exiting.

    Mentioned in 3 reviews

    Read more highlights

    Maneki Neko

    Maneki Neko

    4.3
    (321 reviews)
    0.3 mi
    $$

    Maneki Neko is a Japanese specialty store (established in 2009) with three other locations in…read moreBurbank, Arcadia, and Brea. Maneki Neko also operates a sister concept store called CATCH Little Tokyo located on the third floor of Japanese Village Plaza. [Parking]: As long as there are no special events in Little Tokyo, the Aiso Parking Garage (101 Judge John Aiso St) is your best bet. [Selection]: The shop has transitioned from primarily selling traditional decor / ceramics / cosmetics (which the shop still carries but in a smaller section) to focusing mainly on plushies and blind boxes featuring IPs like Sanrio, Pokémon, and other Japanese anime. Even though an officially licensed Sanrio store is located next door, Maneki Neko still has an excellent selection of Sanrio items that you can't find at the next-door licensed Sanrio store. [Conclusion]: This is one of those shops where I can probably find a Sanrio plush that I am willing to buy as a gift. It is a perfect example of a thriving shop that has learned to adapt by keeping up with changing consumer tastes.

    Anytime I'm in Little Tokyo, I usually make a quick stop at Maneki Neko because it's always fun to…read morebrowse and see what new things they have in stock. The shop itself is on the smaller side, but they really pack a lot into the space. They carry a little bit of everything from snacks and blind boxes to household items and stationery. There's also a huge selection of Sanrio and anime merchandise, so it's a great place to find cute collectibles or small gifts. Whether you're shopping for yourself or looking for something fun for someone else, chances are you'll walk out with something. The staff has always been friendly during my visits, and while the store can get pretty busy at times, the overall experience is still enjoyable. Prices are fairly decent for the area which is definitely a plus. If you happen to be in Little Tokyo and enjoy browsing cute or quirky shops, I'd definitely recommend stopping by--it's worth the visit!

    Photos
    SEGA Hatsune Miku Figures
    SEGA Hatsune Miku Figures
    Blind Boxes and More!
    Blind Boxes and More!
    Sanrio stationery

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    Sanrio stationery
    Shibuyala

    Shibuyala

    3.6
    (92 reviews)
    3.7 mi
    $$

    Love coming here for Japanese beauty products, especially lashes and makeup and haircare! They have…read moresome Korean beauty products as well. Every time I come here I always end up spending a couple hundred for big hauls because I want everything haha, but prices aren't bad at all. This last time I got a free diffuser as a gift with purchase! They also suggested buying these Japanese cough drops since I was headed to a concert (which - good looking out! was absolutely needed and helpful). They even checked the ingredients in Japanese to make sure that I wouldn't have any allergic reactions which was so sweet! Service has been consistently great every time that I've visited here. This last time I went was super early on a weekday though, so wasn't busy at all. It was shortly after they opened because I happened to have an appointment in the area and needed some beauty products for a trip. They were great with answering all of my beauty questions! The only con may be parking when it's busy or later in the day. I've tried coming here at night before but struggled to find parking when the lot was full and there weren't any spots on the street nearby. So definitely try to plan to come earlier in the day/when it's less busy.

    I live in ktown and enjoy coming to Shibuya whenever I need to stock up on skincare essentials…read morebecause they have a great selection of products! However, I believe there is room for improvement when it comes to customer service. On multiple visits, I've noticed that one employee, who regularly wears a face mask, appears to follow me throughout the store while checking what is in my shopping basket. At first, I assumed it was a coincidence, but during my most recent visit, my friend noticed the same behavior. Being closely watched while shopping creates an uncomfortable experience and makes it difficult to browse at ease. As a person of color, this interaction was particularly unsettling. I hope management takes this feedback into consideration so all customers can feel welcomed and comfortable while shopping.

    Photos
    Storefront
    Storefront
    Entrance.
    Entrance.
    Shibuyala

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    Little Tokyo Mall

    Little Tokyo Mall

    3.6
    (185 reviews)
    0.3 mi
    $$

    My family and I made a short stop at the Little Tokyo Mall in Los Angeles early one Saturday…read moremorning, just prior to leaving for Las Vegas. We were interested in stopping because it was our first time there and wanted to see it, however, we only had approximately one hour to explore. The shopping center wasn't too busy yet since it was so early, but also most all of the stores were closed as well. We did not get the complete experience of everything that this mall offers. A couple of bakeries were open when we visited and I am glad that we stopped! They allowed us to get some sweet treats and pastries, and they actually became one of the highlights of our trip to Little Tokyo! Although some of the stores weren't opened yet, it was great just to explore the area! All of the storefronts at the mall and surrounding Plaza were decorated for the holiday season. This brought an extra layer of charm to the shopping trip and helped create a cozy, festive ambiance! The quietness of the early morning hours created a amazing environment for us to walk through and enjoy our short little excursion to this beautiful shopping center! Although my visit was brief, I thoroughly enjoyed the experience. I would love to go back again, but next time during afternoon or evening hours when all the shops are open so I can finally see everything the Little Tokyo Mall has to offer!

    A must stop every time I'm in Little Tokyo, makes sense since a lot of the shops with things that…read moreI'm interested in are located here. I've been going here for probably 15 years or so. I've seen Anime Jungle evolve and take over the entirety of the underground mall area. RIP to Fairytale Boutique, Fickle Wish, Xenon, and the day and age where Anime Jungle had their own dedicated shop for visual kei and J-rock. Never forget what you've lost. Other businesses have come and gone, like the mochi ice cream place. If you ever get mochi ice cream at the supermarket, it's likely from them and the macaron place that I loved, but alas, tis the world we live in. Other than the Anime Jungle that I go to and Little Akihabara LA for their pop ups and events, I also go to Monkey Pants, sometimes I swing into the Sanrio shop (they usually do the character meet and greets here, if not at JapanLA or somewhere egregiously far), Tokyo Japanese Lifestyle (they got staff POSTED there due to the thefts I'm sure, but I've gotten my bearded dragon keychain here and now I have them in all sizes), Catch (located on the 3rd floor and is MASSIVE for blind boxes and other goods), Neko Stop (I've gotten better deals here than the location in the Santa Anita Mall), and I've stopped in the Nijiya when I've been trapped there to get snacks or some bottled tea. Love the bakery there and the meat buns that they have (despite prices constantly rising due to the capitalist hellscape we live in) and the cafe to get affordable savory dango and takoyaki. The okonomiyaki place is one of the best, if not only places to get okonomiyaki at a place dedicated to the dish. Once in awhile they do a collab with multiple restaurants, not just at the mall too, such as Silent Hill F, Reincarnated into a Slime, during AX, Arknights, etc. Really drives the crowds and businesses here which is nice. Parking at the structure is a bit pricy and can get super fisted with bad drivers though, so keep that in mind.

    Photos
    Little Tokyo Mall
    Little Tokyo Mall
    Little Tokyo Mall
    Little Tokyo Mall

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    Le Labo - perfume - Updated July 2026

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