I've been recommended to come here by a lot of people and so for my birthday I decided eh why not…read more For the price I'm paying and the length of time we're allowed to stay, not bad! Very large place, mindfully decorated, with different rooms and plenty of resting space, a gym, several dry saunas, heated pools and jacuzzis, a cold plunge, a restaurant with actually really delicious meal options, and an entire upstairs area for massages... a computer room?? And games you can rent out?? I was thoroughly impressed. Unfortunately for me I wish the guests appreciated the space more... in the areas where they request for guests to be mindful of volume... there were too many loud guests... i wish people were more mindful of shared spaces. I noted that a lot of people were on their phones which sort of defeats the purpose of full relaxation. Now for the add ons where you will have to pay a bit extra... The food is so delicious. I have zero complaints... other than the fruit is a bit too expensive. But they have very sizeable portions for meals! Massage therapy was lovely... it started with a sound bowl for relaxation. I'm pretty sure I fell asleep. I went for the lymphatic massage and then it ended up becoming a deep tissue massage with hot rocks. In the end I think I spent like $325... entry fee and massage alone was $180 together... honestly I'd come again with a group of maybe 4 friends or by myself once in a while (and by a while I mean like maybe once a year)

I am really regretting not getting a pass of 10 entries on day 1. You save quite a bit if you did…read morethis. I have yet again returned, this time on a Monday night after a late dinner in the area. I arrived around 11pm and stayed until 7:30am. Admission has gone up a bit. It was $75.95 and for staying after 2am it was still $15 extra. After 12% automatic service charge and HST, it came out to $115.10. The place was pretty quiet. I was told the restaurant is now open until 1:45am. I went straight to the hot tubs and the steam room and was the only one there. By around midnight it got busy so I explored the saunas and knocked out in the theater. Woke up around 6am and went back to the hot tubs where I was once again, had the whole place to myself. They offer complimentary sensodyne toothpaste and Madagascar centella ampoule face wash which I am in love with. After coming here for a few years it still looks new and clean to me. I'm pretty sure I'll be back again.

Excellent service. April is very thorough and professional…read more Both my wife and I have ben going there regularly and always happy with the service.

Such nice atmosphere and good service. Great leg massage by…read moreCeline and good shellac mani and reg. Pedi.

Gr8 setup. Relaxing and enjoyable. I like the experience for…read moremy first spa. Comes down to a good therapist.

For me, this is the best hidden gem in Ontario. There's nothing better than fresh fruit, an amazing…read moreleg massage and a nice hot dip in the whirlpool! If you haven't been here, you need to come and if you've been here before - you know how amazing it is. This is my 3rd time here and definitely not my last!

This Caesar Spa location is inside Sheraton Parkway Hotel at the lower level…read more The decoration of this spa is quite nice. The theme is more Asian spa, think in the line of Thailand and Bali.. There is also a nice outdoor patio area (one time I took a yoga class at the patio, it was quite nice. however the patio is right next to an entrance door and there were people kept slamming the door for the whole time!) I have facial treatments and a hot stone massage here on 2 occasions. The treatments itself were all quite good. The facial massage was excellent and I was really relax. The only comment are the treatment rooms have really thin walls so you can hear all the conservations and people walking around or pushing their equipments while you doing your treatments. The therapists can be quite pushy trying to sell you packages... ( I just tell them I will think about it..) They do have couple room, so you can have a facial with your friends or a massage with your loved ones! Watch for special or package deal. There are more specials deals at the location inside the shoppes of Parkway, if you are more price oriented!

This was literally the ***ABSOLUTE WORST*** spa that i've ever been to. I don't normally write…read morereviews for services, however, this place made me want to warn future customers of the quality of their services and our disappointment with our experience. My friend and I booked the "Renew Package" that included a 45 minute massage, a mani, and pedi. We wanted to have a relaxing experience for our birthdays, and we got the complete opposite. Firstly, the same people did the massage and mani/pedi, and they absolutely didn't know a single thing they were doing. They weren't RMT, so I couldn't really expect a lot from the massage. However, they claimed to be "PROFESSIONAL" estheticians, which was ABSOLUTELY not the case. After our massage, they began with our pedicures, and they had such a small selection of colours. For the quality of service that they offer, they are extremely overpriced --- a pedi is $45, and they said it would cost us another $20 additional for shellac, compared to much better quality nail salons like Aphrodite Spa and Nails that charged only $55 for a shellac pedicure. Moreover, my pedicure was done so poorly --- The nails weren't filed cleanly, and she left rugged edges. The nail polish didn't even cover the full toe, and she didn't even nip out the dead skin around the nails to give is a clean finish. They didn't even know what I meant when I asked if they sterilize their equipment after each use. My friend and I can already tell that the service was terrible, but since we got the package that included a manicure, we decided to just go ahead with the manicure. TERRIBLE IDEA. My friend had shellac nail polish on, and they didn't even know how to properly take it off, and had the audacity to charge her $15 for poorly scraping it off. As I was getting my manicure, the lady didn't seem like she even knew how to use a nail file. I asked for square shaped nails, and every time I looked at them, they were uneven, so she kept filing them down until they weren't even the length I wanted anymore, and so I just filed them myself. Similar to my toes, the lady didn't even clean up the skin around my fingernails. There were clearly still hang nails and cuticles left to take off, yet she was about to put nail polish on already. As for my friend, the lady cut her cuticle too deep and ended up cutting skin off that left her open wounded, which made her nails bleed. After this, we've had enough and told them that we would rather not have our manicures. Since it was part of the package, we thought we would only be getting charged the discounted price of the pedicure. The package altogether was $125 (which I argued was only $115 online when we booked it), but since we didn't do the manicure, she just charged us full price for massage and pedicure which was $115 ($129.95 with tax). I explained to her that with the terrible service that we received, we should at least only be charged with the discounted price of the pedicures instead of charging us $45 for a half done pedicure. We even showed her all the things that were wrong with our pedicures (for example, nail polish painted on the skin around the nails). After expressing our dissatisfaction with their services and quality of work, they claimed that they can't do anything for us, leaving us incredibly disappointed with our overall experience.

My experiences at Bobos have usually been good, til this last appt, when I opted for OPI Weekly for…read morean additional $3. The manicure is expected to last an additional....didn't last 2 days following the appt. Wore gloves to protect my hands from excessive exposure to water & gardening. Every single nail is cracked and / or chipped. Upon looking closer, the product dried so poorly, it looks like another layer was slapped on, barely covering the nail so it's lumpy. Cheap & ugly. Have I reached out to Bobos? No. Why? I've yet to meet a manicure place willing to make amends. I just know I would NEVER recommend OPI Weekly .... should seriously be renamed OPI Weakly

I've been coming here for about a year and a half now. Establishment is clean, all the nail techs…read moreare good. I have never had a single mani/pedi that I didn't like. There are lots of choices for OPI shellac, CND and other brands. It's best to call ahead to book an appointment as this place is always busy. Consistently good service.

I have been remiss in reviewing this salon…read more Had my eyebrows threaded, and it was quick, professional and extremely well done. Low-key and relaxing vibe. Highly recommended!

The woman I usually go to for my eyebrows moved away so I decided to give Layla's a try. The lady…read morethat did my eyebrows was named Elena. She burned both of my eyebrows with her excessive waxing. She didn't take my direction when I said I just wanted to cleaning, instead she went to town and thinned them out. I'm so upset and I can't even touch my eyelids without it hurting. I walked away with two burned and ruined eyebrows. The interior of this place is very nice, but don't let it fool you when it comes to experience. If you get anything waxed make sure it's not on your face. I definitely won't be returning.

We came here a few days after their Grand Opening and were impressed by the top notch customer care…read moreand the quality of their service. You can choose between different aromatic oils for the forehead massage; each oil had different effect like: relaxing, headache relief, energetic. You can choose between 60 and 90-minute treatment sessions. They have single or couple massage rooms. They'll scan your scalp once at the beginning of the session and once the treatment is done and they also provide feedback on how oily or sensitive your scalp is. The treatment includes scalp and forehead massage, shoulder massage and hair wash. I felt so relaxed during the session that I felt asleep and when I woke up, I felt completely relaxed and refreshed. Definitely worth the 60/90 minutes spent. They currently have great promotions for their Grand Opening.

Just had the most relaxing spa experiences at Chill Head Spa. The place had a soothing atmosphere,…read moreyou're welcomed with slippers and tea while filling out a questionnaire. You also get a scalp analysis before your treatment. I felt so relaxed and my hair has not been this soft in so long!! Everyone was very friendly and attentive during the session, there's also snacks and tea afterwards too! Definitely recommend for a self-pamper session or as gift.