I had 2 bridesmaids dresses that needed alterations with just a couple of weeks to get it done…read more Judith was very responsive with setting up an appointment and confirming the alterations could be completed in the timeframe needed. One of the dresses needed MAJOR adjustments as it was a good 3 sizes too big in the bust, waist and needed hemmed. Judith was able to adjust both dresses to perfection! I would definitely recommend her for your alteration needs. She is very talented and also very sweet.

Judith took care of hemming and adding a bustle to my wedding dress for me. She is not only very…read moreknowledgeable, but she's super nice and helpful! She's also very affordable. Would definitely use her again in the future and I recommend using her!

The service was horrible. I went there for a custom outfit. They told me it would take a month to…read moremake, no problem. I contact them the week I was supposed to pick it up and they said it would be another 3wks! Firstly, if they were going to be late on the delivery, shouldn't they be the one to contact and inform me? Secondly, they new my event was that week, so again, if you are unable to meet your timelines, you should be contacting me ahead of time with options or at least allow me time to figure something else out. I was stressed, but did not become angry until talking to them. They were rude and tried to withhold my money. I had already paid upfront for everything yet they had the audacity to say they wouldn't refund me until the dress arrived. Make that make sense?! A dress. That would be arriving weeks later, that I cannot use is what's holding up my refund? I drove over there and collected my money immediately. I will not be returning or referring them to others. Quite disappointing

My daughter and I stopped by yesterday evening after discovering that the fabric stores where we…read morewere originally headed had already closed. What a blessing that turned out to be! Upon entering we found ourselves surrounded by a huge selection of the most beautiful variety African imported fabric we could ever have possibly wished for: lace, george, aso oke,, wax prints, silk, velvet, brocades, chiffon, batik..., you name it and you will find it here. There is also beautifully-designed men's and women's clothing for sale, from everyday wear to fashions for a glamorous evening out, or an elegant wedding. We will encourage family and friends to shop here with our people, where the customer service was excellent; friendly, kind, helpful, respectful and welcoming, even though we discovered it was actually closing time, We are so pleased in every way to have found a new business to support. R. Pringle

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

I love Torrid. This location is consistently top notch. The sales associates are friendly and…read morealways greet you when you enter the store. Jen was awesome today she pointed out some good deals as well as made sure I got more bang for my buck. The clothes are on the pricier end but the quality is worth it. Also they always have some deal or sale happening. Usually buy 1 get 1 50%off or buy 1 clearance item and get 2 free so you have to shop while you are here. I love the wide range of items anything from bathing suits to bras to sunglasses to shoes to jewelry. Why go anywhere else?

Helpful sales associates, conveniently located inside a mall. In-store prices are expensive. You…read morecan buy same item for cheaper online. They won't honor online prices inside the store and you can avoid the shipping fees by having the items shipped to the store like I did. However, it's a painfully long wait time and their online customer service sucks and I was told conflicting information about my order. Lane Bryant is way faster about shipping items to her store than Torrid is. In-store bra collection is not that pretty and unlike Lane Bryant they don't have good deals. The work blazer I ordered arrived extremely wrinkled but it fits well and looks good. One thing I like about Torrid is that the clothing size is usually consistent and does not change depending on the designer. Their clearance section gave me a headache because items are either placed too high up to reach or they are tangled up with other clothes. Highly unlikely to shop with them again unless they start offering better online and in-store sales. What sucks is that I cannot use Torrid points on sales Items.

Booked a session with Lili and had a blast! She is a fantastic and phenomenal photographer. I felt…read morevery comfortable during the booking, makeup, and the photo shoot! I loved the experience so much I look forward to going back again! Her studio offers so many different creative backgrounds and the colors are beautiful! She made it so easy with directing how to pose. I can't wait to see my pictures. I had the best time ever!

Lili is absolutely amazing! She is a pleasure to work with and made me feel at ease and…read morecomfortable. She has a keen artistic eye and knows her craft very well. She is flexible, kind and accommodating. She helped me choose what to wear and explained the whole process from beginning to end. Her make up artist is also outstanding. The studio is great. And the pictures came out SO good. They are fabulous and I'm so pleased. Lili made me look and feel sexy. I'm so grateful I gifted this session to myself! I definitely recommend her. You have to do it!!

was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

My favorite Plato's Closet in the DMV area with many high luxury quality brands. I saw a lot Kate…read moreSpade purses and other high luxury brands like Gucci. Don't expect low price thrift shop prices for mint new or good condition high quality items here. They are fairly priced yet a fraction of the price even when they are new and have price tags attached to them. Staff is professional and fair in pricing & consigning items. This is one of the cleanest, most organized, and amicable Plato Closets I have been to honestly. The store is located conveniently in an outdoor shopping center with a huge parking spot.

Not a great place to sell clothes. I felt like I wasted my time driving all the way and waiting to…read moresee if they're approved. Would not recommend.

Victoria's Secret stores can be hit or miss...sometimes, you find a really dumpy one that's just SO…read moremessy that you're scared to even purchase anything so you kind of just shuffle through and then leave in disgust. On the other hand, once in a while, you find a really nice one that's always neat, the sales associates are always friendly, and the displays are extremely captivating and you just want. to. buy. everything. Lucky for these ladies and gents, the latter of the two is how I'd describe this store. It's fabulous, and always looks extremely well put together. Very neat, pretty and colorful displays that really catch the attention of shoppers. Well, minus the Redskins apparel in PINK. They can get rid of all of that haha. Customer service is great, too! And my opinion holds pretty high I'd say, since I used to work for VS back in the day. :)

I used to live here in the area for almost 20 years . Visited the site yesterday and got cry bad…read moreexperience with the customer service here. The store manager was making fun of me with some item that has no tag. Never want to visit this location ever again

No one offers any help, been walking stand no asks if you need help. It's not what it used to be.read more

Have been here over the years. The few employees left are nice people. Honestly I don't know how…read morelong this location, or others are going to be in business. There's a lot of junk, and very little substance. It hurts to be so negative, but going in here is like visiting a forgettable portion of 1987. All of the clothing is cheaply priced, and the lack of quality shows it. Watched Sears as it went out. Even JC Pennys website is awful, which compounds the bleeding even more. No tourniquet will save this. Their sections on everything from colognes, clothes, to shoes was laughable. There's no malice, but I just can't recommend this store, or any of their other locations. Sad to watch an old American department store disintegrate in real time.