Classic example of "great guy but you have to get past his secretary."…read more The guy who came out was great! He fixed the problem, patiently waited with me to make sure the problem was fully fixed, and even showed me where to go on Ameren to get discounts on certain things should I need them in the future. Very friendly and professional and got the problem fixed for a very good cost! My issue was in trying to book him. I had done some research and found the problem I was experiencing was likely due to my thermostat. So I messaged them asking if if they were able to fix thermostats and left them my number to text me. I got a text saying that it would need to be replaced, not fixed. I said that was fine and proceeded to ask them to come out. I told them I was available everyday after 3:15 as I am a teacher and can't leave class early to get home and let them in. They said They were open from 2:00 to 5:00 and couldn't promise they wouldn't come at 2:00. This baffled me. I told them I couldn't come home early. Wouldn't you just send your worker to take a long lunch or run errands for the company if you had to wait like that? Seemed very odd and made it feel like whoever was in charge of booking appointments didn't care about my schedule.

If I could write this company with a zero star I would!! Every time one of their men show up they…read morealways complain about how the last guy set up the heat pump, there's no consistency on how to set up the heat pump. All the time the technician doesn't even know how to operate the thermostat!! It's too high tech for them but the product came from them which makes it even more hilarious!!! I called to set up an appointment to have Freon added to my air conditioner I let the gal know I hadn't had them out in four years and she booked me a month out then she called and canceled because other people needed Freon even though I was running low myself on freon. I was cool about it and excepted the second appointment, that was probably my biggest mistake she claim the technician had to come at 7:30 AM because I would be the first appointment of the day on that morning when the technician couldn't find his way to my house they sent him to another appointment and screwed me over completely!! Do business with this company at your own risk as they are completely disorganized and very unprofessional!!

Kroeschen Plumbing and Heating replaced our water heater and did a great job at a reasonable price…read more They also came immediately when our furnace wasn't heating. It was a simple fix, but took some time to diagnose. Again, they were great, and the price was reasonable. I wouldn't hesitate to recommend them for any heating or plumbing issue.

I reached out to this company to have a toilet set and a shower head screwed on. I was told it was…read moregoing to be $125 an hour and it could take up to 4 hours. (For a shower head and setting a toilet). Wow. Anyways... Since finding a plumber in Peoria is difficult I agreed. The agreement was for the work to be done Friday 1/30 by one of her technicians. Friday comes and I get a text first thing in the am from Susie. Hey Chris, it's Susie from Peoria Heights plumbing. We were scheduled to go to your property today. I apologize we're not gonna be able to get over there. We've had several emergencies come up overnight and this morning so far I would recommend another plumber in the area Tom Smith. Or CL Obrien or reading and son I'm only a two-man shop. Not a re schedule, not a nothing. I'd recommend any other company but this one.

We have used them for minor plumbing jobs and also replacing our water heaters. Service has always…read morebeen the best. Response time is outstanding. Pricing comparable to the competition.

I am so disappointed in their service previously used them in the past and never had an issue…read morehowever, come to find out when they came out to do the furnace maintenance. They did not change my humidifier pad, which is part of the maintenance fast-forward a year later, I called them up And asked him why they did not replace it. He really couldn't give me an answer. I had them order one for me months later they told me it was no longer available now my question is if I called them for a service call and that humidifier pad needs to be replaced, they're gonna have to find another option. He could've just made things right but didn't Waylon would not return my call instead the receptionist would call me and state that Waylon returned my call when in fact he didn't! -Maria in Peoria

They installed a off brand unit that didn't last 5yrs for a premium price, called them to diagnose…read morea problem, they were here 20mins for $300 and now a month later I have the sane issue ..do not use these clowns

Dalton came out and listened to what was going on with the AC, explained what he was going to do,…read moredid it quickly, and the AC is back to running like it should. Dalton was very friendly and courteous as well.

I'm on a maintenance plan for heating and cooling! They come out twice a year for maintenance. The…read moretechnician that came out for cooling maintenance was Kevin and he was awesome! Did a thorough job on my cooling maintenance! He is an awesome technician! AAA always comes through with my maintenance program! Recommend them highly!

Just had another great experience with Meister plumber Evan. I live in a slab house built in the…read more1950s - just moved in a year ago. Noticed some water pooling on the floor on the other side of my utility closet yesterday and opened it up to see the floor drain looked plugged up. Evan was here less than 24 hours after calling and fixed me up quickly. Every guy they've sent to my house has been conscientious, tidy, and knowledgeable. Thanks Evan and Meister!

Best timely service! Evan showed up on time and worked diligently and professionally to install…read moreour whole house water softener in about an hour and a half. I had called the top rated company and they could not schedule an installation for two weeks. So thankful that Meister Plumbing immediately responded so that my wife and I are experiencing wonderful soft water!! Thank you Meister Plumbing!!

They got out to my house the day after I called them and fixed a busted pipe lickity-split.read more

I just had a technician show up today for a scheduled repair to my GE, electric, high efficiency…read morewater heater. He looked at the water heater and said he'd never seen anything like this before (I purchased it in 2012). He said he could "try" to do the repair" and "probably figure it out". That was not at all reassuring. I have the parts from the manufacturer and just needed a professional to install them. Very disappointing. *I posted the above as a comment on their Facebook post advertising professional water heater installation, and it was promptly removed. They will not respond to repeated calls to speak about this.

I have used Fritch for almost 25 years as the sole company allowed to touch my furnace and air…read moreconditioning. I also used them as an HVAC contractor for several remodeling projects at work. I have been totally satisfied with the service and installation they have provided. The office, sales, and service staff have always been professional, friendly, and helpful. I appreciated the time taken to right-size a furnace and an air conditioner I purchased from Fritch. I keep an annual contract on all my home HVAC equipment. You might think that it would be expensive, but the contract is the cost of an annual maintenance service call. For that, I get annual maintenance, no cost parts on repairs, and priority service. No brainer! Fritch is the Cadillac of HVAC sales/installation/repair at Chevy prices. Highly recommended (if you couldn't already tell).

Called regarding central air inspection as rooftop unit ceased cooling. Service tech came out,…read morechecked it out and said coils leaking and unknown how long a recharge would help. Ok, 2.5 units of coolant installed - cost $700 labor and coolant, air worked 1 evening (service completed in afternoon). NO informed and knowledgeable discussion that repair would be waste of time/money and be better spent on new unit ASAP. Company SHOULD refund labor costs - definitely did NOT assist in making an informed decision but rather filling their pockets. Avoid this company unless you want to throw away your money. One star isn't even deserved...