I am writing this review to express my disappointment with Curt's Softener, particularly with Dan…read more 2011 I purchased a new 2510 Fleck 1054 (tan) with Dan at Curt's Softener. Over the years, I have had a few problems, and Dan has come out to fix the issues. But on November 22, 2024, I asked Dan to come out and look at the softener system as the tank seemed leaking, and the salt in the container had turned to complete mush. Dan said the tank was 'sweating' and not leaking. He added 2-3 buckets of water to the container and said to mix it every couple of days to dilute the salt. After a few weeks, I was supposed to add salt again. I called him on Saturday, November 23, and told him the tank was not sweating but leaking. He said he would be out on Sunday around 10:00 a.m. I phoned him around noon, and he said he was sick and couldn't come out. He said he would come out on Monday. Never heard from him. I called him on Tuesday, November 26, and he said he was busy with emergencies. In the meantime, the tank was leaking more than ever. I have videos and photos to back up my complaints. Mushy salt was still in the container. Finally, I sent Dan texts with my complaints and said I would not use his services again. I wrote this review to inform everyone that he is not the helpful person he used to be.

Excellent, professional service - Dan changed out the pressure tank, switch and cap on our well and…read moredid it efficiently and at a reasonable cost. Friendly and easy to work with and appreciated his quick service!

Highly professional, accommodating and friendly - I would strongly recommend. We scheduled a water…read moredelivery for our new above-ground pool a few days out (as much notice as we had for the pool install). Lisa was amazing and was able to get me on the schedule quickly for at least a truckload the day of (a Thursday), with the rest being delivered the next day. Come the day of the install, the contractor decides they can't finish the install due to wind. Lisa was able to reschedule for the following Monday/Tuesday when the contactor said they would be back. The contractor then decides to come finish it Saturday instead. Lisa was so amazingly nice about it and was able to get me on the schedule as the last delivery Saturday (and the driver was incredibly friendly, even though he had to work late to do our delivery!). The rest of our water was delivered on Monday with no issues. I am so pleased with this company and will be using them again should we need another top-off for our pool.

They professionally installed a whole house water filtration system for our house, which includes a…read morereverse osmosis drinking water system. They have also serviced the system over the last two years in a professional and responsive manner. Their technicians are courteous and professional, and their prices are reasonable.

well pump broke and Carl and Joe were able to come out that day. They fixed it promptly, they weee…read morefriendly, and have good pricing. Will definitely work with this company again in the future.

Lonnie and the crew are very knowledgeable and professional. I have used them for my last two homes…read morefor all of my well and water softener needs. Be it iron in the water, replacing a pump or shocking the well, this is my go to company. Highly recommended!

They fixed our heater when it went out. Super quick, clear and reasonably priced quote and…read moreefficient service. Office lady scheduling was very friendly and helpful, would definitely recommend!

I had a service tech to my home on 1/31/26, he stated I needed my furnace replaced, left the door…read moreoff although I mentioned I had small children, cats and dogs who frequent the area and didn't put my heat sensor back. I contacted Gene's on 2/3/26 to report my concerns and even sent two emails asking for follow up on the unsatisfactory service. I have received no further communication. Poor service and poor customer service- the coupon and this company are just not worth it!

I must have called Chris from CIMS Water Solutions five or more times with questions before they…read morecame to the house for an estimate. No problem, and boy are we glad to have had them install our softener system, and with the savings we were able to afford a reverse osmosis water purification system. The water is fantastic, so pure, crystal clear. You will not regret contacting CIMS for all your water needs, what a professional, courteous business. They have your needs mind.

My husband and I have resided in LeRoy Township since 2015. When we purchased our home we were told…read morethat we had a low performing well with iron issues. We contacted Chris Petrovic with CIMS Water Solutions in 2019 looking to replace a water softener system from home depot. We were sold a water system for over $4,000 which included a water osmosis system. Prior to installation my husband and I informed Pentair installers that our well was a "low performing well" and had concerns about how the equipment would function after they indicated the systems would run more water when the system would regenerate - they indicated that there would not be any issues. From 2015-2019 prior to installation we had maybe run out of water once. After having this system installed, we have run out of water very frequently. When Pentair technicians were contacted they indicated that it was our "bad water" causing the issues not the system that was installed offering no remedies to fix the issues we have experienced since installing. We had also had the well fracked in the summer of 2020 hoping to resolve water supply issues. Since that time, the water has been very salty and we have not been able to drink the water even with the osmosis system that we paid extra for. Pentair technicians have been unhelpful in resolving issues and have offered no reasonable solutions to a water system that is practically less than a year old. We have paid out of pocket in full over $4,200 and have been resorting to bottled water once again for every household use except for showering which is also an issue as the water is currently destroying my hair. Even boiled water cannot be used as the food tastes excessively salty after draining. I should have been wary about doing business with a company who took over a month just to come back and test the water after the unit was installed. Despite numerous phone calls and reminders they made it clear that they would test the water when it was convenient for them. When you're using water for everything you want assurance that the water is actually being treated properly. I would strongly not recommend this company to any person looking to remedy their well water issues especially in the Chardon area as they clearly do not understand the water issues of residents. All this company clearly cares about is money in their pocket regardless of the satisfaction of their customers. Chris Petrovic, also indicated that he would resolve any issues if we would happen to be unhappy with the product, who at this point has stopped responding to phone calls and text messages from my husband indicating that the system currently is inoperable.

I was a Former Employer, at this Location. I was recently let go due to "Moving violations". I felt…read morethat the Termination was Unjust, rather than the Violation itself. I fulfilled my Job obligations to the best of my abilities. When I First started, things were very professional. As time passed, I noticed a Negative work Astrosphere with Management. At times people were helpful, other times they Came off as Easily Bothered for asking for help. Some Managers made Sarcastic jokes, that made me Uncomfortable. Not everything was bad, but this Establishment lost the value of Team work & The Quality of being Decent Human beings. I Did enjoy this type of employment as it was suitable for Me & My Family. But a few things that are Very Noticeable, is the Favoritism that Management has & How Unprofessional they handle things. If you aren't on your knees, you aren't considered a Valuable asset. If you didn't fulfill tasks outside of your Job Description, you were treated Differently. No Matter what you say regarding Clients Behavior towards you (Them being Racist ,Rude, Disrespectful Towards You) They were Always considered Right, Due to the money. I could sit Here & Write a Book, But I Choose to Write a Review instead. It's Important for People to see what they are walking into. The Water Manager, Comes off as Dismissive & Unprofessional. The General Manager, at the Start was very Respectful and Professional. But as time Passed He Became easily Annoyed When Speaking to him regarding Clients. I Lost a lot of Respect for him & The manner in which he handled my Termination. In Overall This is a Good Job, Until you Don't go ABOVE & BEYOND.

Horrible customer service. Don't even consider them. After being a customer for 15 years they…read morewould not help transition to new owner. Go elswhere and save yourself the migraine.

Been using Nalls for awhile now and nothing but positive, great prices and great people, would…read morehighly recommend

Nalls came highly recommended and very glad to find this company. The two pleasant and efficient…read morepeople came to the house on time, started work with the right tools--very efficient and excellent work to replace an older kitchen faucet. Calling the office was efficient and was able to send pictures to help themselves prepare. This is a smaller company and pricing was very reasonable. Their number is posted so I will be calling them back for ongoing maintenance. Highly reccomended!