Don't go here, there are so many better places to go for blo outs. They are rude at this location.read more

I wanted to get a blowout before a concert so I made a last minute appointment and was very…read morepleasantly surprised. Setting the appointment was easy and the space is very cute. Scarlet did a great job styling my long, thick hair and she was so easy to talk to. Overall, it was a great experience and I'll definitely go back!

Called to make appointments for my 3 daughters. Line was busy, no biggest happens. Receptionist…read morecalled me back, started with I saw you called, sorry I couldn't answer, what can we help you with. Made 3 appointments for my 3 daughters. Receptionist could get them in at the same time with 3 different stylists. This was awesome for a busy mom. Appointment day, all 3 stylists (I am so sorry but I forgot their names except for Tyler?) listened to what each daughter wanted. They spoke to them kindly and engagingly from hair discussion, wash, cut, and style. Each of my daughters left feeling pampered, beautiful and happy with their hairstyle. Thank you so much to everyone we saw that day!

Made an appointment for a wash and blow dry with Tyler. My hair has been a mess since getting it…read morecolored blonde at a very expensive salon in Shiloh and the humidity has made it unmanageable. No matter what I do it's frizzy and feels like straw, but, Tyler used some excellent products by Virtue, did a 15 minute mask, and took extra care with me. It's been almost 2 years since I have had a head of hair that felt soft and healthy. I'm so very grateful for his kindness and expertise. I will DEFINITELY go back! Thanks again, Tyler!!

I go every month and they do a fabulous job. Space is very clean. Hair always turns out incredible…read more 5 stars!

Riley did such a wonderful job on my wedding hair and makeup that I'm going back to her again in…read moreJanuary for my reception. I have a ton of hair and she took the extra time to curl it with a straightener since I told her my hair doesn't hold curl well. Both my hair and makeup held up all day! Thanks so much, Riley! You're the best!

Wow! I cannot say enough amazing things about this place. I was originally hesitant to book an…read moreappointment due to me being a woman of color & not seeing advertisement of anyone that looks like me. I decided to call and ask if they were ok with diverse hair and the girl who answered the phone was very sweet and assured me that they handled all hair types. I was scheduled with Rachel. Day of my appointment I was greeted by the receptionist and asked if I wanted a drink or a snack! Which of course I'm here for all the amenities lol. I was then greeted right away by my stylist Rachel who was super cute and had a great smile. She directed me to her station where we discussed my hair goals and what the plan was. From there she took me to the shampoo bowl where we yapped and it lasted the entire appointment. I felt seen and heard throughout the process and Rachel made sure she talked me through everything to make sure I was ok with it. Safe to say I was happy with my hair at the end of the appointment and I will be back. Thanks Rachel for handling me with respect and care and for being an amazing cosmo

We hired Libby's for our wedding and they were incredible! Emily and Rachel were set up before I…read moreeven arrived and finished up way ahead of schedule! Everyone was so happy with their looks and the ladies were so fun and relaxed which made our morning that much better, I worked with Emily for my bridal makeup after also having a trial (DO THE TRIAL). I ended up switching hairstyles from a half updo to fully down and Emily executed my vision flawlessly even with the last minute change, plus we got to talk about books which I always appreciate! :) Highly recommend Libby's for wedding hair and makeup but even if you're not getting married they are also a blow dry bar so check them out!!

Love the new location and Jamie is wonderful. I received the keratin treatment and have enjoyed it…read morethus far.

I called the salon on a Tuesday hoping to make an appointment with someone for a hair color before…read morethat Friday because I was leaving for vacation. The person who answered the phone offered me an appointment on the following Thursday afternoon, the day before I was scheduled to leave. I was so happy that I was able to get an appointment so I quickly agreed. The person also asked me what type of color I was looking for so I gave a detailed explanation of exactly what I was looking for. I told her that I wanted three colors, a light, medium and dark ash blond with violet under tones. Maybe even some violet peek-a-boo trendles. As I was telling her, she was repeating what I was saying to her as she wrote it down. I knew up front that it would not be easy to achieve the color I wanted so I even told them my natural color is a level 5 and it pulls red when it's lightened. I wanted the stylist, Natalie, to know before I came in what she was getting into so that she would have the products available that she would need to do my hair. I even called the salon back on Wednesday morning and asked to speak to Natalie. I was told that she wouldn't be in until one so I told the person that I had an appointment with Natalie on Thursday and I wanted to speak with her so I could make sure that she had whatever she would need in order to color my hair the way that I wanted. The person said that they were leaving Natalie a message to call me back when she came in at one. It was 4:51 PM before Natalie reached out to me and she didn't even call, she sent a text. I messaged her back about 25 minutes later, at 5:13 PM, to make sure that she knew what I wanted and that she had the products available to achieve the color that I was looking for. After I typed everything out for her and sent her pictures, she didn't respond. at 6:36 I messaged her again asked if she had received my message. She replied back telling me that I sounded unsure about the color I wanted and told me that I needed to come in Thursday for a consultation and then we could schedule an appointment for later to make sure that I got the color that I wanted. I texted back that this was unacceptable. That I had done everything in my power to make sure that she would be prepared and it wasn't my fault that she didn't get back to me until nearly 7 PM the night before my scheduled appointment. She told me that she was not made aware of what I was looking for and that she finds out with the consultation that she does before every appointment. I told her it was unacceptable and that I was leaving Friday and it was too late to try getting an appointment with someone else. I also told her that the fact that she canceled my appointment and demanded a consultation would result in me leaving this poor review. Obviously communication is poor within this salon and leaves me with a question. Why was I scheduled for an appointment at all if Natalie requires a consultation appointment prior to her services??? I will never make an appointment with Trashy Roots Salon again which is a shame. From their reviews, it sounds like once you get your foot in the door, they do fantastic work! The problem seems to be lack of communication resulting in extremely poor customer service. Natalie mentioned that she is her own boss because she rents her chair. I told Natalie that I intended to reach out to the owner the next day but I didn't get a chance to do so. I was hoping that Natalie would explain the situation to her and I might receive a phone call. I didn't so this shows that either Natalie didn't tell the shop owner about the situation or she did and the owner simply doesn't care. Even if Natalie rents her chair and has her own business, I'm sure the owner trusts the people working in the salon to act professionally and to treat her customers with the respect they deserve. With stylists like Natalie working there, the entire salon shines a negative light in the community. I'm sure that some people who read my review will think twice about scheduling an appointment at all. Especially not one with Natalie. Thank you.

Had my hair done a week ago by Alyssa. She put bling back in my hair after a year plus letting it…read moreget healthy and it looks absolutely beautiful. It's in such great condition since switching salons and coming to her on a regular basis. She is super friendly and I love coming to this

I was denied a bang trim by Kelsey because I wasn't an exciting client. Kelsey unkindly noted that…read morebecause she "specializes in color," she doesn't have time for the appointment unless I do a color service. What a freaking JOKE!! I have never heard such a ridiculous reason to not see someone for a ten-minute appointment. I will NEVER visit this salon regardless of my hair needs and would strongly recommend giving your business to other estbalishments.

Go see Annie Lewis at this unique concept salon! She's an amazing colorist and always cuts my…read morebaby fine hair in a way that makes it look so much thicker! My expectations are always exceeded and my visits to her are invariably filled with laughter at some point. It could be the wine! Make an apt- you will walk out a new woman! Well, or a new man! Let's share the love. PS... The parking is in the back- covered garage! Nice for our yuky winters and hot summers.

I have been going to Ashley for the last 4 years and I have to say...she is absolutely amazing!!!…read moreWhether you need a quick touch up or a completely new look, she's your girl. She has taken me from super blonde, to brunette, to my current red hair and I've loved them all!! I can't recommend her enough. I've referred multiple people to her...all of which have been beyond satisfied! :)