My child had been enrolled at Chandlers Playhouse for 1.5 years, and though I had high hopes for…read morethis place, our family left with total disappointment. This review will be long, so for a quick summary, a racial gesture made toward my daughter was not handled properly by the school director, so we requested a two week notice to leave the school instead of the 30 days in our contract, and school director Carolina made us leave right away. In past incidents of our child coming home with wounds, we were gaslit and lied to about what happened.
But regarding the straw that broke the camel's back, my 3 year old daughter came home one day and said one girl was being mean to her. She had previously said that girl was mean, and bit her arm before. We tried to brush it off as regular toddler interaction, and since she said the teacher put that girl on time out, we let it go. However, when we asked how the girl was being mean this time, my daughter pulled the outer corner of her eyes and made a slanty eye gesture. Horrified, we asked her to re-enact it so we could record it and report it to Carolina.
Over text, she said she was "dumbfounded" and found it "outrageous and unacceptable." She requested an immediate in-person meeting with me. When I went to school to meet with her, she had brought all her teachers in to meet with me, and all of them denied seeing this happen. Then she even told me that the child's gesture was not racist, and had no idea that it was offensive. Carolina said she didn't even know what that gesture was, and had to Google it. Ignorance doesn't mean that behavior is acceptable. I had to explain the Asian American experience to her, but she diminished our racial experience by brushing off my statement and saying "...just like how Latinos and African Americans experience racism, it's all unacceptable." As a person of color, of course I'm aware of the different types of racism people experience, but I'm specifically talking about a racial situation at your school, so why are you making such a generalized statement...?
Although I believe that child didn't realize that what she did was offensive, it was the school's responsibility to communicate with their parents to say that gesture is not acceptable in school. That would have given us confidence to keep our daughter at Chandlers' until right up to Kindergarten because we knew the caretakers were taking care of her and protecting her. Unfortunately, instead of making clear communication on this boundary, she decided to tell us to unenroll from her school immediately because it seemed like we "have been dissatisfied with this school for a while already" and that "the stress that this was causing [Carolina] is enormous." Note: enrollment papers require a 30 day notice to unenroll, but they do not honor the 30 days. We asked to shorten to two weeks, but they let us go immediately.
Other previous experiences:
Half a year ago, my daughter was really anxious and refused to go to Chandlers (she's usually very excited to go). We asked Carolina why, and she said because my daughter was put on a timeout the day before for climbing a fence. Then later, during my meeting about the racist gesture, I mentioned that my daughter was put on timeout before, and Carolina acted surprised and said "no she's never been put on a timeout before". It just seems like she will say whatever suits her argument in the moment, and pretend previous conversations never happened. So should we believe that A) our daughter was never put on timeout but was anxious instead because something suspicious happened at school, or B) there was a timeout but was lied to afterward?
My daughter came home with a wound under her mouth one day, and the next day we asked Carolina, and she said she forgot to tell us that some other kids ran her over with a bike. We let it go at the time, but looking back, we definitely should not have. My daughter still has a scar under her mouth to this day. No incident reports ever made, no situations are ever documented.
My daughter came home with wounds on her hands one day. She explained that a boy pulled her and she tripped and fell, but the teachers saw and put him on a timeout. We accept that these situations happen, and the teachers put the boy on timeout and didn't pursue this incident. However, I casually mentioned it to Carolina, and she said my daughter got those wounds because she was bear crawling around outside with her friend, and those are blister wounds. Unbelievable, my daughter bear crawls outside all the time and never gets wounds.
As an early childhood provider, we had expected the school director to be more forthcoming (especially when wounds and racism are experienced) and emotionally mature. The fact that she forced us to immediately unenroll because the situation was causing too much stress for HER is mindblowing.