Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

They've been maintaining my 20-year-old truck beautifully since maybe 2012. Sometime in 2021-22…read morethey did a complete brake overhaul--a flush, new rotors, pads, etc. I've NEVER had a complaint about their work, they're very competent and competitively priced. Here's the problem--they do a routine inspection checking all the fluids, brake pads, tires, alignment, etc., but the last time I was there, less than 18 months and 7,000 miles after my complete brake job, their "inspector" reported that my brake fluid was SHOT, and needed to be flushed. He even furnished a picture of the test strip he supposedly used. Remembering that they had just done all of that work on my previous visit, I declined the unnecessary service, and just had them change the oil, rotate the tires, and replace a belt. When I asked the manager, WTF? He stood by the technician's report and even "postured" a little like he was daring me to question it. I just rolled my eyes and walked away. He knew he was busted. I've attached the pictures they sent me. One end of the test strip is for coolant, the other is for brake fluid. The "technician" swapped in a bad brake fluid test strip from some other car for his photograph. I took the vehicle home, bought a GOOD brake fluid testing unit online. It arrived the next day, and showed that my brake fluid was like new. I checked it again last week (July 2025), it's still in great shape. I drive It less than 5,000 miles a year and it stays in a very well insulated garage. I could tell you about the time they stripped the threads on my oil drain plug, and how it leaked all over my spotless garage floor on Christmas Eve. Or how they sent me pictures of oil leaking out of the pan (I delayed having this repair done and it magically cured itself!) Or the time they replaced my spark plugs twice within a 20,000 mile period (because I wasn't paying attention and said to go ahead and do it) --but all of that is water under the bridge. So basically, in May of 2024, a tech and his manager both tried to trick me into paying for an unnecessary brake flush. Not the first time they had tried something like this, but it was the first time I noticed. I see the reviews since then seem to have declined, as well. Maybe I'm not alone? Not a very Christian thing to do, IMO. I read a Book once that said it's against the rules to violate or misrepresent the "name, image, and likeness" of the Almighty. Somebody will have to answer for that someday. Not my place, not my problem. I'm selling the old truck soon anyway, won't be going back to CBA. It's a shame, because like I said, they did very good work for me, they did it fast, and were very polite.

Fast service and done right, did what the vehicles needed for service. Better than going to the…read moredealer for my 13 years old vehicle.

Excellent service. Professional and receptive to customer. Skilled mechanics offered great advice…read more Great value and price for parts and service.

Most honest and thorough repair shop around!!! Have recommended to my boss and others who have had…read morethe best experience with their diesels. Sooo much better than the Ford Dealership. I will continue to recommend them. Nate is one of the most knowledgeable diesel mechanics I know. Saved me thousands of dollars here versus the dealer for better work. My boss had the same.

My man's truck sat for almost a month before they finally decided to throw a ridiculous $9000 quote…read moreat him. Thankfully , a wonderful man named Josh saw that he was being overcharged and taken advantage of and had him back on the road within 48 hours and for less than $1500 . Sad part is that my man has automotive degree , he just didn't tell them that. He shouldn't have had to. Taking advantage of someone who you think has no knowledge, isn't ok. Ever. I can only imagine how a woman would have been treated. Between the severely inflated quote , long wait for the quote and leaving his truck unsecured so pieces of truck bed were stolen , I would never recommend. EVER. I thank you Josh for your integrity and fantastic automotive work . His diesel is back on the road and running like a dream. For things we can't fix ourselves , Josh will be our go to for now on. Shame on you Southern Automotive!

I have used the Collierville location for years both personally and professionally! I recommend…read morethem to anyone who wants to deal with an honest, knowledgeable, trustworthy Auto Shop. Nate and Dylan are the BEST

Incorrect diagnosis that cost me time and money. I trusted their recommendation and ended up paying…read morefor repairs that didn't fix anything. The real issue was identified and fixed elsewhere. They refused to make it right. I would not recommend this shop.

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

This is the local homegrown mechanic shop. I have brought a lot of my vehicles there over the years…read moreand Kaz has tackled everything from tires to window motors to radiators to transmissions. It's nice to have someone you know who knows how to do just about everything! From my customer Ford van, Chysler Sebring, Jeep Patriot to my honey's Mazda Miata & #1 Son's Datsun 280z Kaz and his guys nail it. Bottom line: Always feel I've been treated fairly by these guys and they do good work. Also, reasonable prices and they're first come first serve and stay busy, I mean always, so get there as early as possible.

I have been doing business with them for decades. They once saved me $1000, so they have my…read morebusiness as long as I live. Auto repair is a high trust business, your car goes back and a tech says you this this and that, how do you know? I sent a woman I worked with to them to get her brakes checked, they told her they were ok to come back in 30K miles. They could have sold her a complete brake job, rotors, pads, etc but did not.

I paid 450.00 for a tow. I have never paid this much. The price they quote when you call is NOT THE…read moreACTUAL PRICE.

on time for the service requested for tow and the driver was polite... he told me the auto care…read morealso can check. from the other towing company that I call, the higher price seems to be worth due to the ontimeness as the other company never show up...

I met the Owner of 662 Auto and Wrecker years ago. Great guy and always has provided a great…read moreaffordable service! Affordable rates and reliable ! I rate this Company 10/10! experience them for yourself! Tell them Cedric sent you.

DO NOT USE THIS COMPANY UNLESS YOU WANT TO INCUR HIDDEN OR UNNECESSARY FEES!!! I rated one because…read moreno NEGATIVE number was available. This company towed my vehicle then charged me storage for days that they were not open or operating. Although the business advertises as a 24/7 location, this DOES NOT mean the time, they are available. After the fee for towing, I also paid storage, convenient and credit card use fees, The attendant talked around in circles, yet I am still not clear of what the convenient fee covered.

Such rude service, didn't do anything i asked, and my car was STILL messed up. 0/10 don't recommend.read more

Had my street rod in for repairs and things did not go as planned or as estimated found out after…read morerepairs were done they even charged 6 hrs at 100 per hr for looking up parts,also,charged for time on phone with tech advisors on components they installed that they could not get to work The car did not make it home 4 miles had to bring back on wrecker then after another month of the 9 months they had it ,it failed to make it home again. Wrecker once more to another shop where they found out that the fuel injection they installed was wired incorrectly and placed in the wrong area for heat causing it to burn up the dist modules (4 times) it cost me 3300 dollars for the repair to fix their mistakes on top of the 22,000 I paid 901 customs. They are a rip off to say the least. I will never use them again or recommend them for anything. Rick Fryar

My dad asked earlier tonight, "What's your tint guy's name again? Did Dominic take out your back…read moreglass to tint it??? That's a really solid tint job!" I have former professional experience in auto body and dealer restorations/cosmetics, so I can supremely appreciate this great quality install and the awesome quality product itself! I'm still absolutely so impressed w Dominic's hard work, steady hand and the ultimate patience! I am also ecstatic to be beating this Memphis heat! My vehicle used to take around 8-10 minutes to cool off at 85°F/+ and now really only takes about 5 minutes in the 90°'s/+ Huge fan of 901customs for offering not just the Suntek film lifetime warranty but also for offering a separate additional shop/installer lifetime warranty! Although, I really don't think I'll have to worry about either one haha I can absolutely tell by my vehicles results and from the other jobs I peeped in there, that y'all really do truly appreciate your customers by going above and beyond!!!! Thanks Dominic!!!