I sent an appointment request through the website, and I received a response from Melody that same…read moreday. On the day of my appointment, I filled out a form noting any of my skin concerns and any conditions that could affect my skin. I informed Melody that it was my first time having a facial, and she asked if I wanted her to talk through each of the steps she was going through or if I wanted total relaxation. Given it was my first time, I preferred to have Melody talk me through what was going on. Throughout the entire process, I felt relaxed and comfortable. Melody appears very well versed in what she's doing. Overall, I had a great experience. Of course, my face was a bit red afterwards from the extractions, but after a couple days my face was feeling and looking a lot better than before.

My first time going and it was such a relaxing experience! Melody explained each step (per my…read morerequest) and what each step was designed to do. She doesn't push her products on you, but after asking her recommendations for my skincare I did make a purchase. I am so happy I did, because the difference has been nothing short of amazing. I am 70 years old and recently received the sweetest compliment from a young man working at a local Home Depot. He said I had very nice skin (I wore no makeup)!

I booked a 45-min back treatment with Shannon, and the experience could not be even more perfect…read more The spa/clinic was light-filled with minimal aesthetics. Luckily their location was not terrible to find, as there was ample street parking. When I walked in, the warm and friendly receptionist greeted and made me feel right at home. Throughout my visit, Shannon shared me with her wealth of knowledge of the various AHAs as well as retinoid products. I love that we were able to geek out on which products to use to achieve brightening effects. She also made some recommendations based on my skin type such as mandelic acid instead of glycolic acid for gentle exfoliation. Without trying to oversell me her products, she suggested that I try over-the-counter Nizoral antifungal wash for possible white-heads that pop up occasionally as well as prescription tretinoin since I had a few hyperpigmented spots that I wanted to fade/brighten. Given it was my first time there, she did allow me to use my credit card to pay but informed me that she only accepted cash or checks to help keep operating costs down. Since my back issues were minor based on her assessment, I did not schedule a return visit. I so very much appreciate her sound and scientifically backed advice (I also follow various certified dermatologists on IG for general aging skin care maintenance); I definitely will be making a visit if future skin issues arrive!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.

My besties bought me a gift card here for my birthday so I visited for the first time this month…read more Booking was easy online! I found easy parking across the street. The spa is up a flight of stairs and has several treatment rooms. I chose a 90minute deep tissue massage with a hot stone add-on. While the therapist didn't go quite as deep as I prefer, the 90 minutes was an amazing relaxing experience. The value for the service was also really good. I would happily book her again.

The Spa itself is flexible and adapts wherever possible to meet the customer at their need points…read more Susan really looks closely at an individual's skin and tailors your treatment accordingly. Excellent location. Well kept business. Soothing vibe. A staycay vacay!

Leti is THE best at brow laminations and lash lifts in the Bay Area. I have tried many and am so…read moregrateful I've finally found a master. Her prices are totally reasonable and her work lasts for a very long time. She also stands by her work and if there is an issue, she fixes it. I really also just like her as a human. Great conversation while the tint sits :)

Leti is the best! I've tried about 5 different threading places in the east bay, and I have finally…read morefound my person! Leti consistently delivers precise results. Her studio, located in a dedicated space at the back of her home, is well-organized, clean, and provides a much more comfortable environment than a standard salon. Beyond her technical skill, Leti is engaging and easy to talk to, which makes the appointment enjoyable and fly by. It is rare to find someone who balances high-quality work with such a professional, welcoming atmosphere. I highly recommend her services!

I wish there were more stars to give Nubo! From their lovely front desk staff, to their great…read moreseasonal specials, you always get a good vibe and deal. Shiva, the Harry Potter of aestheticians, a true wizard, and the genius of her expertise astounds me. I never walk away feeling over done, or not looking like myself, rather a more refreshed, best version. When friends ask if I'm using new skin care products, rather than, "what work have you had done?" you know you're in great hands. I trust NO ONE ELSE with my face other than Queen Shiva. I bow at her altar. While some reviews do point out that their prices are a bit higher - which is true - they are not the cheapest, but they are also not the most expensive: you pay for what you get! Their prices are comparable to places I've gone before in Walnut Creek who were voted "Best Of", and WAY better. Night and day. There are some things in life that you should never skimp on, or go to the cheapest person for, a lawyer (when/if you need one) and a plastic surgeon/injectables. You are paying for someone who has years of experience, and it shows! Shiva has a deep understanding of anatomy, and her meticulousness during each session is something I haven't experienced before, save for my derm/M.D. in LA. Thank you Nubo for treating clients with warmth and grace, and thank you Shiva for being your blessed self!!

I've scheduled an appointment here twice a few months apart and both times they cancelled on me…read morewithin a couple of days of the appointment.

Andreea is an amazing bodyworker. But that is an understatement. My body was out of alignment from…read moreaccidents I have thad throughout my life, and it was causing pain. She has been slowly correcting that, and my stance and posture are coming back to the place where it should be. My body is slowly regaining the ease which it had when I was younger. If I could afford it, I would go on a regular basis. She is well versed in many modalities and knows what she is doing.

Andreea is THE BEST! and this review is way long overdue. I've been seeing her for the last 5 or so…read moreyears. Best facial I ever had. She uses amazing natural products, and the facial is personalized to one's skin needs. If you're looking for an excellent facial experience-book your appointment. I HIGHLY recommend her services.

Received a facial certificate for Christmas and decided to an add lash extension service. I had a…read moregreat experience. Kay was professional and gentle. I came back in two weeks for a fill and for her to do a removal of my extensions. I will be back! My lash extensions were gorgeous. If you like a classic hybrid blend book with Kay!!!!

I used a Groupon for a facial here. I was deeply disappointed. She was already 10 mins late for my…read moreappointment. There was no warm welcome, introduction, or even sharing of her name (Kay or Kyonda the business owner according to yelp). She immediately instructed me to put on a hair turban and lie down without any explanation. When I asked about the treatment steps and products, she said she doesn't talk during facials and would give an overview afterward. I specifically inquired about extractions and dermaplaning timing--she provided neither. The service felt amateurish and inadequate: minimal effort beyond basic cotton-pad cleansing, no real massage or care, only one warm cloth at the very end, followed by being left alone on the table for a long time. Having had many facials, this was by far the most disappointing and unprofessional. Save your money--skip the Groupon here. Proper customer service, communication, passion, and trust-building are essential for a great experience, and none were present. I expected more from a business and surprised that the low quality service I received was from the business owner.

Tati is the best! I was so scared to get a Brazilian wax done and hadn't gone in over a year but my…read moreexperience was so great here. The supplies she uses are great quality and my skin was not irritated at all. Definitely recommend to others that have had bad waxing experiences in the past to come here!

I cannot say enough amazing things about Tati. I've been going to her for years, and she has never…read moredisappointed me. She has done so many different colors on my hair over time, and every single time she delivers exactly what I ask for--sometimes even better than I imagined. She truly listens, understands your vision, and executes it perfectly. Her talent, consistency, and professionalism are unmatched. I trust her 100% with my hair and wouldn't go to anyone else. If you're looking for someone who will take care of you and your hair, she is the one. Highly, highly recommend!