When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

Monica was awesome! She was pleasant and very patient with helping us. They delivered what we…read moreordered all the way to Stafford Memorial.

We are very pleased with the headstone created for our family. We wanted to replicate a family…read moreheadstone located in a cemetery in another state and we were concerned that this was not possible. Libby McNeil was very informative during our initial and later conversations. Rick Burroughs was very patient in answering all of our questions and offered excellent advice regarding dimensions and lettering style and spacing. He even printed out multiple templates so we could see exactly how everything would look. He alleviated our concerns and we trusted that we would get exactly what we asked and paid for. We visited Kline twice to discuss details and they were very generous with their time and did not rush us. We are extremely pleased with the end result and the job was completed within the stated timeframe.

We are very pleased with the service we received from Baker-Post Funeral Home. When my mother went…read morein to make her final arrangements, the owners worked closely with us on every aspect of the funeral. They were patient, compassionate, and guided us through each decision, ultimately helping us set up a very reasonable prepaid plan. We have also attended several funerals at this location over the years, and the staff has consistently been professional, courteous, and respectful. The facilities are clean, well-maintained, and able to accommodate large gatherings. An added benefit is their ability to livestream services, allowing friends and family who can't attend in person to still be a part of the ceremony. Highly recommended.

As a family-owned business, they bring a personal, caring approach that's clear from the moment you…read morewalk in. The staff is professional, kind, and truly dedicated to supporting families with compassion and respect during some of life's most difficult moments. The facility is beautifully maintained, and everything is thoughtfully arranged to provide a peaceful, comforting environment. It's clear they take great pride in what they do and in serving the community with integrity.

Our family friend recommended this funeral home and we travel from Hampton due to death of family…read moremember and we appreciate everything they did to help us and guided us to go through this process of healing and give us a chance to make it happen and not add anymore pain or suffering. Definitely recommend this funeral home and they are open to helping you with finding the best option that will fit for you and your loved ones

Ames Funeral Home. Best.Funeral Home.Ever. My family & I were so very blessed to experience Ames…read moreFuneral Home's outstanding experience, superb compassion, commendable expertise, and exemplary "Gold Standard Quality" shortly after the unexpected death of our dear father. Ames Funeral Home is a family owned business and you are treated as family when you walk through the door. Ames Funeral Home is a "One Stop Funeral Home" where Mr. Ames & his family calmly, gently, & patiently guide you through the entire funeral process, intrinsically comfort you, & truly share in your sorrow & grief. They speak with you in laymen's terms and they gently guide you through their decades of wisdom, experience that is woven into their souls. The beautiful way they handled providing the necessary instructions & actions to us that we needed to take was beyond anything I had ever encountered in my entire life. Our dad lived a lifetime of service (attending church and helping everyone). When we attended the 1st viewing, we were all astonished! He actually looked his very best & his happiest - dressed as an usher in his church with white gloves, holding his Bible! It was as if the Ames Family personally knew him very well! Our father was also a veteran and Ames Funeral Home was able to quickly arrange an absolutely impeccable military funeral at Quantico National Cemetery. They have handled every aspect of all types of funeral services for several decades. Therefore, all processes are streamlined, which makes you & your family feel supported throughout, without adding additional distress to you when you are grieving. In all honesty, in your darkest journey from the beginning to end, you really feel that they treat you as they would want to be treated in the same situation. Even their website offers comfort & acknowledgement - that they really "see you" in your grief and pain. I have attended several funerals in the past, that were good, but Mr. Ames and his family are light years above the rest. If there comes a time in your life where you need funeral services for a loved one, please don't hesitate to call Ames Funeral Home. It will be one of the very best decisions you or your loved ones will ever make in life. As for me & my family, choosing Ames Funeral Home made all of the difference in the world. They are "Top Notched"'and always go above and beyond the rest.

Working with Todd and his team at CG Memorials has been a wonderful experience. His professional…read moreapproach, empathy and exceptional customer service helped our family navigate the process of getting a memorial for our father. He listened to our ideas and turned the ideas into a wonderful tribute. He worked closely with the cemetery team and completed the work in a very quick manner. He and his team went above and beyond on all facets of design and implementation.

We selected Columbia Gardens Memorials to engrave my mother's name, etc. on the headstone that…read morealready existed on my father's grave at Arlington National Cemetery. They were very easy to work with, very prompt in obtaining the necessary access to the cemetery, and completed the work very quickly. The result was a perfect match, in font and size. Although my father died 35 years ago, the two names on the headstone look like they could have been done at the same time.

I have used the services of Eastern Memorials twice now and can say, with no doubt, how…read moreprofessionally they guided me and how grateful I am to have had such perfection in the outcome of their products. Mary Andraous, the manager and graphic designer, outdid herself and I felt a kinship with her immediately - such a wonderful personality and artist! She even went so far as to give me a tour of the inner workings of the huge facility. Communications with Janie Pham for the business end and placements were also excellent. All of the staff was so accommodating and I extend a big Thank You!

The staff at Eastern, in particular Sarah Walter, helped me through the many options available for…read moreour family marker at Rock Creek Cemetery. They have a well-equipped showroom and design and material samples. Sarah made the process comfortable and painless. The memorial is just perfect, down to the installation at the gravesite. I would recommend Eastern without hesitation.

I chose Mountcastle Turch on the advice of a friend who had used them for her parents. I am glad I…read morelistened to her! From the first time I met Chelsea, she was so friendly and caring that she put me right at ease. She is a gem! Everything was explained clearly and she kept me informed and up to date about everything. I'd give over 5 stars if it was available.

I just wanted to let you know what a positive experience I had in dealing with Donte Graham at this…read moredifficult time. He has been caring, supportive, respectful, and helpful in every way. At no time did he try to upsell me on anything - this would have been a real turnoff! I can't say I've enjoyed this experience, but Donte made it so much easier to get through it. Bob Scherago Montclair