I had a complicated case but Dr. Hyer and his team worked patiently and gave me the results I…read morewanted. After a few consultations with other dentists/orthodontist I was Slightly discouraged, however Dr. Hyer was able to preserve the teeth I had to give me the result I hoped for. It took time but he was persistent. He is professional and concise. The receptionist Debbie is always friendly and was able to accommodate my unpredictable work schedule.

Hyer Orthodontics in Los Banos Ca. is the best service my daughter has received since day one, the…read morestaff have been very professional and nice, very informative about every procedure and most of all my daughter feels comfortable with Doctor Hyer and his assistants. My daughter looks forward in going to each of her appointments and loves the idea of earning reward points and being able to get cool stuff. It's so convenient to have Doc. Hyer come to Los Banos once a week for his appointments so that parents don't have to drive out of town. Over all, i highly recommend Hyer Orthodontics for all of your orthodontic services.

this place and people are awesome especially Jenny the manager she great really recommend this placeread more

Horrible place this place is a scam, they never know what's going on and they are always on lunch…read more Take about 3 hours to be seen even when in chair. Care is terrible. They do not care about you ! Jenny is a scam artist and is more worried about calling you honey and sweetie than her job she just lies

If you have an appointment make sure you are ready to wait, even if you have an appointment they…read morestill take more thank an hour to call you up! Plus they made an appointment for my four year old and I called out of work and my son missed TK. We waited for almost an hour until the receptionist called this back up, saying that the doctor refuses to see any child four and under what I don't understand is why would the receptionist make the appointment knowing the doctor doesn't want to see kids, it seemed very negligent in their part wasting my time and my child's education this place is no good!!

Lack of any empathy this is the worst I've ever been treated. And, sadly, people go in expecting a…read morepositive interaction and leave like they did something wrong for needing care. The receptionist is not at all friendly and is of zero help. LB I dental

She literally did a lazy job on my mouth pulled out a tooth and left my smile uneven . Now when I…read morewent to get invisaligners they said if they would've come up with a plan after pulling out my tooth then there could've been a resolved issue . Now , it's too late but I have to get braces again . She did lazy work ! I don't recommend her at all! Besides paying her cash and she never gave me receipts for it . Then after I told her she didn't put braces on all my teeth she did the most irrelevant work . She said she couldn't help me anymore was paid 3200 +700$ on top and she said she couldn't help after I told her I was very unhappy with the work she did on me orthodontically.

I had braces for almost 4 years and the staff and Dr. say is amazing they are very careful and I'm…read morevery happy on how my teeth turned out after getting braces off. My teeth have never been perfect!!

Disappointed.I got braces for my son and they said it would be $77 for 18 months .Close to…read morefinishing the 18 months, I got a letter saying i owed close to $1k extra out of pocket because my insurance didn't cover. I have good insurance and I got the ceramic braces elsewhere and never paid anything extra out of pocket. My son got the metal ones and it didn't cover? How could they miss calculate that amount of difference. Just a warning for anyone to double check before they put braces here and not end up with this surprise.

Over all they are very nice but the guy who was doing my braces walked a off saying he had to do…read moresomething, did it and then still hasn't come back,( in the chair as of now). I like the idea of the reward system for community involvement, although I sincerely enjoyed my visit I think that I like the older dr Rowan in Mariposa more, but as the closed I am forced to come here. The service is slightly slow. I have been waiting for like 10 minutes in the middle of my appointment. They are very good about schedule appointments but they don't do it right after your appointment and you have to call them. Kind of frustrating because I am forgetting to call the ( or rather my mother is) but still the music was good and all the people were nice and the quality of the braces is great and they are gentle,( most of the time). *edit Still in the chair after 20 minutes, did they forget about me?

Dr is good but billing department is horrible! There's a manipulative lying woman named Elvia who…read moreafter you sign a contracted payment arrangement tries to force you to sign up with a company who pays them in full and then you pay the company payments sort of like after pay with intrest I'm sure But when i declined I was told they can't take my scheduled payments in office anymore all though they could take payment in full or even half this all happened after the 5k balance was paid down to 800..so I told her I'd be happy to pay the remaining balance in full when the job was finished and my daughters braces were coming off but I was not paying in full early since there were already 1 1/2 years passed due on there planned completion date which she blamed covid and blamed my kids mother for not scheduling her appointments and stated it wasn't there job to make appointments for my kid which made zero since since ya know dr's tend to know when they want to see you next but she eventually agreed to me paying in full since she claimed they would be removing her braces in 4 weeks and I agreed to pay that day 4 weeks later.. fast forward a few weeks my daughter goes to her appointment Elvia calls says they are removing her braces and I have to pay I agreed and told them I'd pay then I tell my daughter she's getting her braces off and she says dad my teeth are still crooked on the bottom so I questioned Elvia on this and she says ok so we're not removing them but you still have to pay in full today lol...after I refused to pay until they were ready to remove her braces she decided to tell my kid that they couldn't look at her teeth that day because her dad was being difficult and wouldn't pay! Luckily the dr said no that's not how it works and did the rite thing at looked at her teeth.. then she decided to slander me and complain about me to my child and my child's mother but took no blame herself for being a liar and trying to manipulate me because she's bitter I wouldn't agree with all her lies and excuses anyways long story short since there was a lot more drama I'd just say be careful here unless you like hearing excuses and being manipulated lied to and possibly talked bad about to your child because you defended yourself from miss Elvia

I loved my experience with Dr. Boese. I started out in 2006 and got my braces off in 2009. (It…read morewould have been faster but I would always reschedule with them because I was active in sports). The staff was wonderful and I was always excited to go back in and see everyone. They have continued to help me as an adult with retainers when they break, and the orthodontists are wonderful. Because of the procedure I had done, I only have to wear a retainer once a month (if that). I'm so proud of my teeth and it's all because of Dr. Boese and Dr. Boese Sr.

The dentist and the staff here are remarkable. The office is always clean and vibrate…read more Upon entry, guardians will notice The "Under the Sea" decor helps create a fun and exciting atmosphere for everyone. There are video games in the lobby for the kiddos and a television usually playing something interesting. My children loved attending here and always enjoyed their experiences. Sadly, we moved to another state and have missed this place greatly! As a mom, it's been challenging finding any dental care that exceeds my expectations like First Step Dental did. I recommend FSD to every mother who wants peace of mind and the care and professionalism of this group.

Nothing but professionals. I have been taking my children here for over ten years and have zero…read morecomplaints.