Lee’s Nails &amp; Spa

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4 years ago

I was a little unsure of Lee's Nails after they cut my finger while trying to remove my nails but they did a thorough job disinfecting the wound and carefully removing the dirt under each fingernails as well as removing excess skin around my nails. The nail removal took less than 10 minutes while the polish took around 45-50 minutes. After leaving Lee's nails, I left feeling that my nails were clean and well taken care of. I highly recommend Lee's Nails if you're in the Castro Valley area. It was a very clean nail salon and they even have phone holders. The nail techs are pretty friendly but generally kept to themselves so I just watched youtube on my phone or whatever was on the TV. Parking: Plenty of parking and close to safeway Price: $ read more

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Lea S.

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3 years ago

Only complaint: One of my nails on my right hand is crooked. (but to be fair my finger is kinda crooked haha It's difficult for me when I do it myself as well). Spared everyone the before photos of my working-woman's hands and feet but they look a hell of a lot better now. Big thank you to Nancy for putting in 2 hrs of work. Going on vacation next week and been wanting to get my nails done. Love the color, length and natural shaping! read more

Lee’s Nails & Spa - Nice neutral almond nails - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Acrylic nails +gel mani pedi - Nail Salons Near Me - Castro Valley, California

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Margaret H.

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1 year ago

Such a nice and welcoming place! I'll definitely be returning. I got a gel manicure and am incredibly pleased with it!

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Nuong B.

Thanks for your supported us , we hope to see you again soon .

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Sarah K.

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3 years ago

NANCY IS SO GOOD! she really went above and beyond with my nails and took her time to make sure they were perfect. I highly reccomend this spot, and will absolutely be coming back. read more

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Eileen R.

91

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2 years ago

Mom and daughter shop! Lovely people! I went in for the pedicure and mom did a great job! Very clean and thorough! Thanks!

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Nuong B.

Hello Eileen R ! Thanks for your visit and feedback to us here , we…

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Mikaila B.

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2 years ago

The service was amazing, the sweetest ladies ever. I loved talking to them, they made the experience so fun! It was exactly what i needed before my trip, i left feeling beautiful. I also got a french tip pedicure which looks perfect. I will be returning to them for future endeavors from now on! read more

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Nuong B.

Thank you so much for your supported us today. Hope see you again and…

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Ashna D.

294

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5 years ago

I loved my pedicure experience here! I made a phone appointment and she was able to fit me in for a walk in on the day of. The price of a regular pedicure was affordable ($30) and she did such amazing job making my feet look so clean and pretty in the lavender color I picked! I'm happy to say I'll be coming back! read more

Lee’s Nails & Spa - Regular Pedicure - Nail Salons Near Me - Castro Valley, California

Business owner information

Nuong B.

Hi Ashna I’m glad to hear from your very happy with my service .…

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Zohal A.

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3 years ago

The lady who did my nails did a great job on a design I showed her. She also gave me a discount and worked quickly and efficiently. Id recommend coming here. read more

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Monica P.

292

5

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3 years ago

Nancy and her mom do great quality work! The place may not look new, but it they really care about their customers to make sure their nails look amazing! read more

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Beth D.

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4 years ago

Nancy did a great job! I booked a gel mani with some simple but festive art for the holidays, and a lip & chin wax. I was taken in for my appointment right on schedule. Too many of the bigger nail salons in CV and Hayward make you wait forever and then rush you out the door, which always seems to result in sloppy work, cut corners, and an uneven manicure. But not Nancy! She was efficient while still paying close attention to the little details. I brought a picture with me, and she replicated it beautifully! (Freehand, no less!) The wax was also gentle but thorough. I was in and out for all services in under an hour. I'll definitely be back. Thanks, Nancy! read more

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Salvina B.

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4 years ago

My toes are happiest when I leave here! Really- Nancy never rushes the process, is diligent and very kind. She does a great job and giving my feet a glow up, and the polish looks fresh for a long time. She is also very responsive when making appointments, and flexible. I really look forward to coming here for a bit of self care and some winding down. I've gone to several nail salons in the CV area, and this by far the best and most consistent. Thank you Nancy! read more

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Jennifer T.

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4 years ago

I have been going to Nancy since 2016 and she is for me the best! She does reply to setting appointment right away, she will try her best to see me every time I request to get my nails and toes done. The price is very much worth it. And how she does my nails lasts for a long time. The gel for me is the best. Her mom does a great job as well. It is a family business anyway. Please support her especially if you are in Castro Valley area. read more

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Stef S.

3

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4 years ago

I am very grateful to have found Nancy at Lee's Nails! It was so easy to make an appt and her work is incredible!!! Her gel manicures last 3+ weeks and are reasonably priced!! The salon looks slightly dated, but the quality of her service more than makes up for it!! Also, very easy to pay with Venmo. Highly recommend!!! read more

Lee’s Nails & Spa - Amazing French mani that has lasted so well! - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Refreshing pedi and the BEST massage chair!!! - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Grown out for about three weeks, but still nearly flawless!! I have been to many salons and never had gel last this long!! - Nail Salons Near Me - Castro Valley, California

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Keith L.

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7

2

5 years ago

Monday, August 2021 Nick Lee Thank you for the awesome men's haircut. I got my two and three, and Mr. Lee/Nick put all the most attentive detail to the back ears and front thank you sir! read more

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Mireya H.

186

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3 years ago

It's always great coming here for my eyebrows. She takes her time with you and makes sure that they are perfect. Highly recommend checking this place out! 10/10 read more

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Yolanda S.

15

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5 years ago

This is my second review. More photos to share. Want pretty nails? Go see Nancy! Great service. Very friendly and professional. read more

Lee’s Nails & Spa - Full set by Nancy - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Fill & Manicure by Nancy - Nail Salons Near Me - Castro Valley, California

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Nuong B.

Hello Mrs Yolanda thank you for your feedback . I’m glad you’re happy…

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Monica Laire M.

911

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5 years ago

Very accommodating and so sweet!! I love my nails! Perfect shape and perfect length for me read more

Lee’s Nails & Spa - Blueeee is my color goes so well with my skin tone - Nail Salons Near Me - Castro Valley, California

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Nuong B.

Hi Monica thank you for your feedback , I’m glad to hear from your…

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Cristina R.

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1

4 years ago

Love the convenient location. Plenty of parking. Nancy is WONDERFUL! She always call you back, and accommodates her schedule to yours when possible. She is extremely flexible! Her work is superb. Careful, detailed, clean, smooth, and takes her time to make sure you are a happy customer. She remembers you by your name too! Overall, I recommend this place because of the service, quality and location! TRY IT! You too will be another HAPPY customer! read more

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Dawn L.

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5 years ago

Just had my second mani/pedi with Nancy and she's amazing! She's absolutely meticulous in her work and my nails look gorgeous! Bonus, I passed by some flowers that exactly matched my new nail color on the way home! read more

Lee’s Nails & Spa - I passed by flowers that perfectly matched my new color on the way home! #635 "Burgundy Mist" from the color samples. - Nail Salons Near Me - Castro Valley, California

Business owner information

Nuong B.

Thank you Dawn For your feedback . I’m glad to hear from you very…

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Ann A.

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7 years ago

I stopped by Lee's Nails just on a whim to see if I could get a quick manicure. I broke one of my nails off below the quick and it was...not cute. I sat down with Nancy and we began to chat. After a few minutes I was laughing and giggling with her. She is such a funny, sweet person! We talked the entire time and when I looked down at my nails I wanted to HUG HER! Best manicure I've EVER had. No joke. She took her time. She was very detailed. Very talented! I will never go anywhere else to get my nails done. Nancy is THE BEST!!!! read more

Lee’s Nails & Spa - After!! - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Before - Nail Salons Near Me - Castro Valley, California

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Jarinee S.

96

3

2

3 years ago

I took my son to get a haircut yesterday and I saw this nail salon right next to it. So I went in there to get my nail done while waiting for my son. The results came out very nice. I really like this place. My nail design is cute. The price is reasonable. The staffs are very friendly. They do deserve a five stars!!! read more

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Daniela P.

84

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3 years ago

This is another beautiful job by Nancy. It's a subtle pink and blue ombré French tip with glitter on top with dipped polish. I got it for a trip out of town and for attending the memorial of Jesus' death. The nails lasted for both events looking great. I love my nails read more

Lee’s Nails & Spa - Another shot of my beautiful nails - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Another beautiful job by Nancy. I love my nails - Nail Salons Near Me - Castro Valley, California

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Nuong B.

Hi Daniela P . I’m glad to hear back from you very pleasers with our…

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Marie W.

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5 years ago

Recently, my mother went to Lee's Nails & Spa to get a pedicure, and she could not praise this place enough! Immediately, I made an appointment over the phone with Nancy, and she was able to have me come in the same day. I had gotten both a manicure (French-tips) and a regular pedicure, and must I say, she did such an exceptional job! Nancy is incredibly friendly, patient, and detail-oriented, my hands and feet look and feel so pristine! I will definitely be coming back! If you are looking to get your nails beautifully done for an affordable price, Lee's Nails & Spa is the place to go! read more

Business owner information

Nuong B.

Thank you Marie for your feedback . I’m glad to hear from you very…

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Angela Z.

22

40

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8 years ago

Called in for an afternoon appointment. Henry was my guy. He took the time to really clean my nails. I asked him if coffin shape was possible, even though my nails were short, he tried to make it work. I'm glad they were able to make my nail color matte ( not all nail salons have this)! Street parking, shop can accommodate about 5-6 people. Friendly staff. Will be coming back! read more

Lee’s Nails & Spa - Matte nail polish - Nail Salons Near Me - Castro Valley, California

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Venessa G.

157

10

3

7 years ago

Nancy did a great job for both regular manicure and pedicure! Super friendly and reasonably priced. Will come back read more

Lee’s Nails & Spa - Pricing Menu -2/8/20 - Nail Salons Near Me - Castro Valley, California

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Natasha K.

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10 years ago

I got an acrylic set for $30. The manicurist was very friendly and patient, they took me right away around 4pm on New Year's Eve as a walk-in. I plan to go back to them for a pedicure. Heads up, the place is really small and easy to miss, near some car lot/dealership thingy. They only had 2 of the 3 spa chairs in use that day, looked like the other one was out of service. read more

Lee’s Nails & Spa - $30 acrylic set - coffin cut - Nail Salons Near Me - Castro Valley, California

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N I.

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5 years ago

I called the same day and got an appt with Nancy on a busy Saturday. She is friendly and meticulous with her work. She takes time to take care of her clients not rush through a service like most salons do on weekends. read more

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Sarah L.

286

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9 years ago

I had a great experience at Lee's. The man that did my nails was surgical and took so much care in making sure they were good quality and what I wanted. The price was very reasonable and I was happy to pay it for the service that I got. I will definitely be back! read more

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Tiffany C.

28

33

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7 years ago

I love this place! The owner is such a sweet lady. Her and her staff do an amazing job! I used to only go to Lee's when I lived in the area so when I was in town today, we decided to drop in. I treated my daughters to gel manicures. Both girls LOVE their nails! I highly recommend Lee's Nails! They are the best! read more

Lee’s Nails & Spa - Gel manicure - trio of hot summer colors - Nail Salons Near Me - Castro Valley, California

Lee’s Nails & Spa - Gel manicure - ombre of colors - Nail Salons Near Me - Castro Valley, California

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Darcy D.

23

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6 years ago

This has been my go-to place for years, even after moving out of Livermore. They do an excellent job and I never have the problem of smudges or bubbles like other places do, and they're reasonably priced. read more

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Claudia L.

146

20

5

5 years ago

I made an appointment for a gel mani and Nancy was great. She took great care in efficiently removing my gel polish and shaping/filing my nails. I would definitely come back again. read more

Business owner information

Nuong B.

Thanks again

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Brenda F.

6

0

5 years ago

Nancy is wonderful! She did a great job. I called before hand to see if they could see me and they were kind to take me in. They take venmo which i LOVE! And took care of me. read more

Business owner information

Nuong B.

Thanks Brenda I’m glad you’re very happy with my service here, I hope…

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Ash M.

70

320

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13 years ago

This place is super small and I probably wouldn't have noticed it if I was driving by. They offer just about every type of nail service but since they are small it is best to call ahead and make an appointment. Their prices are moderate too, $20 for a pedicure and $10 for a manicure. They have a good assortment of nail polish but it is mostly drug store brands. Overall this is a nice little place and it doesn't have a strong smell of chemicals when you walk in. read more

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Meghna K.

138

3

4

11 years ago

I work nearby this location & thought about getting my nails done. Reading the reviews, I just had to go check it out. When I first called I wanted to go during my lunch hour but made an appointment in the evening. Then I get a call back that one of her other clients canceled her appointment and asked me if I can make it to that one if I wanted to get my nails done earlier. So that was a huge plus for me. Rarely, you don't get that quite often. She did such an amazing job with my nails. Also when I was there one of her good friends was helping her update the business with new lighting, and was so much fun having a conversation with them! Really good people! Definitely coming back soon & recommending them to my friends Thank you Nancy! read more

Lee’s Nails & Spa - Nancy, thank you so much for your great service. You're such a sweetheart! - Nail Salons Near Me - Castro Valley, California

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Terisa J.

47

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7 years ago

All Natural nails By Nancy. I love my nails! I got a french manicure on my natural nails, my old nails carefully removed and my natural nail health addressed and catered to. I appreciate Nancy, she is very kind, sweet, and gentle. She takes pride in her work and customer service. I called and she was very accommodating, I was able to schedule an appointment without any hassle. She took her time, very patient, professional, and personable. The shop is in a great central location plenty of parking. It's a small intimate shop which is what I love and they take personalized care of you and your needs. Nancy and Thuy are the best! read more

Lee’s Nails & Spa - Nails By Nancy - Gel French Manicure on natural nails. - Nail Salons Near Me - Castro Valley, California

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Mariana M.

0

1

0

7 years ago

I have been here many times. NANCY is the best. This is my first Yelp review, I just opened and account to write a review. She is wonderful friendly,kind. I very much like her job. I strongly recommend Lee nails &Spa. read more

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Elan C.

0

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5 years ago

Nancy is a gem. She's friendly, always welcoming and I can tell she gets regular loyal customers because she takes good care with her work. I'm a simple person so I tend to go with the traditional mani/pedi, and Nancy does such a flawless job, it lasts for weeks. I plan to keep her as my go-to self care expert read more

Lee’s Nails & Spa - fave pink #077 - Nail Salons Near Me - Castro Valley, California

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Amanda S.

139

3

5

8 years ago

This was my first visit to Lee's Nails and Spa and after reading reviews I scheduled an appointment with Nancy. She is so friendly and talkative and really wants to make sure her client is pleased. And I am! Love the shaping and the way the color pops! Definitely recommend! read more

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Genevella M.

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7 years ago

This is my favorite place to get my nails done! They have very good service and the ladies are very sweet and nice! The prices are great! And they did terrific job on the nails and they are so beautiful and I love my nails every time I get them done here! I recommend this place its great! read more

Lee’s Nails & Spa - (Gel nails) - Nail Salons Near Me - Castro Valley, California

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More info about Lee’s Nails & Spa

3418 Castro Valley Blvd
Castro Valley, CA 94546
Directions
(510) 247-0526
Call Now

Hours

What time does Lee’s Nails & Spa open?

Lee’s Nails & Spa opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Lee’s Nails & Spa close?

Lee’s Nails & Spa closes at 6:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Lee’s Nails & Spa is closed on Sunday.

Mon-Sat 10:00 AM - 6:30 PMSun Closed

Payment methods

Does Lee’s Nails & Spa take credit cards?

Yes, Lee’s Nails & Spa takes credit cards.

Services

Is Lee’s Nails & Spa by appointment only?

No, Lee’s Nails & Spa is not by appointment only.

Outdoor Amenities

Does Lee’s Nails & Spa have bike parking?

Yes, Lee’s Nails & Spa has bike parking.

Does Lee’s Nails & Spa have parking?

Yes, Lee’s Nails & Spa has parking options. Street Parking

Other Amenities

Is Lee’s Nails & Spa wheelchair accessible?

No, Lee’s Nails & Spa is not wheelchair accessible.

Does Lee’s Nails & Spa have free WiFi?

No, Lee’s Nails & Spa does not have free WiFi.

From the Business

Specialties

Services ! Waxing - women’s Full Faces - Eyebrows - Lip - Chin - Underarms - Legs - Natural Manicure and Pedicure - Artificial nails - Dipping powder - Gel Manicure and Gel Pedicure , Gel-X .

History

Established in 2011.

Lee’s nails and spa was established in June 2011 by the new owner . Welcome to Lee’s Nails & Spa in Castro Valley . As a family owned and operated the business , we’re really care about each customer coming . So we created this business is that would like to let all customers know , we’re always here to provide our customers for the best quality service in a clean atmosphere professional also relaxing , please come in to get your choice of the beautiful nails when you have free time , you’re deserve and pamper yourself here with us . Thank you so much for all your continued support ours business…!

Review Highlights - Lee’s Nails & Spa

“Really- Nancy never rushes the process, is diligent and very kind.”

Mentioned in 39 reviews

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0.8 mi

Gigi did an outstanding job on my daughter's and my nails for a family wedding. She designed them…read moreto perfection with cat eye and French tip accents. Her attention to detail and the natural look of the acrylics are amazing! She is so talented and kind. I went back for a refresh on my birthday, and I love how gorgeous the red looks!

Gigi did such an amazing job! I requested for natural pearl white nails for my bachelorette and…read morethey ended up looking so pretty! I've received sooo many compliments on vacation and at work as well!

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The Polish Suite

4.9(36 reviews)

0.2 mi

•$

Raquelle is the sweetest! As someone who gets anxious during unfamiliar settings, she is so sweet…read moreand calming. Her suite is so clean and cute and wonderful music. She is patient and pays attention to detail. I casually mentioned I don't like my cuticles and she spent time on it and helped me clean it up neatly and gently. I decided to get French tip but I normally just get solid colors or clear. I didn't like how the tip looked on my hands and she immediately asked if I wanted to change. I decided to keep it since I think it'll grow on me and it would be easy to remove since it's regular polish. Will definitely come again just to get my cuticles cleaned up and clear polish!

I've just moved to CV and was looking for a quality nail salon…read more Upon looking on Yelp, I found Raquelle and was drawn to the fact that she does nails in her own private studio. I had an enjoyable, quiet experience ( whenever I wasn't yapping!) and it was refreshing to be able to communicate exactly what I wanted for my nail shape, color, etc. My toes look so pretty! Was able to book online with a reservation which was also a bonus. Definitely recommend and will be back!

A nice and clean gel polish mani :)

A nice clean regular polish mani! :)

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Fairy Nails Lounge

4.3(290 reviews)

4.5 mi

Available by appointment

Luxury

For the first time had a good experience. Got gel X let's see how long they last. Good serviceread more

I really wanted to love this place because the salon itself was beautiful and the staff was…read morefriendly, but unfortunately the prices and quality were incredibly disappointing. First, I was shocked that a basic kids' pedicure for my 8-year-old son cost $27. All they did was trim and clean his nails, followed by a short leg massage. That price seems extremely high for such a simple service, and there was never any discussion of pricing beforehand. The biggest issue, though, was my own nails. I paid about $55 for my gel manicure--$35 for gel polish, plus an additional $20 for a French tip and a small Mickey design. When I woke up the very next morning, less than 24 hours later, the entire gel polish had already peeled completely off one of my thumbnails. The French tip and Mickey design on other nails were also already lifting and peeling. I've never had a gel manicure fail this quickly. If I lived closer and didn't have to drive across the bridge, I would absolutely return to request a full refund because this level of quality is unacceptable. Between my dad, my two kids, and me, we spent close to $500, so we expected much better workmanship. My daughter's nails actually turned out great, so this review is strictly about the quality of my nails. One other thing that bothered me was my dad's pedicure. The staff kept offering him additional services during the appointment, and he kept saying yes without realizing each one came with an extra charge. By the end, his pedicure totaled over $100 plus tip. I really think pricing for add-on services should be clearly explained before they're performed so customers can make informed decisions. I've attached photos showing my thumbnail the morning after my appointment, along with photos I took the night before. It's incredibly disappointing to spend this much money and have a gel manicure start peeling in less than 24 hours.

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

8 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Elena B.

0

9

5

9 years ago

I've been coming here for years with my mother. This is the best place to get your nails done. The way they take care of you and pamper you and the amount of time they spend on your nails is amazing. I've been living in New York the past couple years and every two months I fly down I only get my nails done here !!! read more

Marina K.

0

8

0

10 years ago

They do a great job in your nails. Before, I went to other places but they don't do s good job. I recommend this place because is is the best place for fix your nails and the price is good.but do you need to have an appointment. read more

Ann D.

3

27

115

9 years ago

Nancy is amazing!! Consistent quality work, she takes her time, and work is always on point. Sweetest nail tech ever!

Christina F.

4

6

0

8 years ago

Posted hours on the door : 10am-6pm. It's 320 and we're being told they're not open for business.

Lezlee F.

7

14

0

8 years ago

I have been coming here for over 10 years. You will not find better service or nicer people!!!

Aron L.

0

1

0

9 years ago

Nancy took her time and made sure i was happy with her work. I cant wait to come back.

Nancy B.

6

1

59

11 years ago

I like this place , the gel color last so long on my nails . I'll be back

Kylie B.

0

1

0

5 years ago

the nails turned out terrible and was very overpriced

Lee’s Nails & Spa - othersalons - Updated September 2026

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Nail Salon

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I've been coming to this nail salon for 7 years, and it's honestly one of my favorite places to…read moreunwind. The staff are always so warm and welcoming, and they make you feel comfortable the moment you walk in. What keeps me coming back is the consistency. They take their time, pay attention to detail, and always do such a great job. Whether it's a simple pedicure or something more detailed with my acrylic nails. It's not just about the nails, it's the overall experience. Friendly people, great service, and quality work every time. I recommend this place.

I've been coming here for years. Excellent service, spotless cleanliness, and they always help me…read morefind the perfect colors. Highly recommend!

Lena's Nails

4.1

(213 reviews)

Jon is my dude and so is Marlene! He also updated his massage chairs and mani desks and they are…read morecomfy! I love this family owned place and Jon's eye for design is amazing! Like holy moly. I don't do that (bc I ain't that fancy) but I have seen his work up close! Also he is friendly on the wallet so tip him and his wonderful staff well. They deserve it!

I've been to a few nail spas. i find Lenas to be my forever place…read more Clean, friendly, actually know what their doing. Marlene is amazing. I go in for pedicures and I couldn't be happier.

Fashion Nails Salon

4.2

(157 reviews)

I went to Julie for the first time for an eyebrow lamination. She did an amazing job with the…read morelamination lasting for 4-5 weeks! She was so welcoming and sweet while doing it. She made sure I was happy with the look before I left and made any accommodations needed. I definitely will be going back!

This has been my go to nail salon in the East Bay. Julie is amazing and so is her staff. She is…read moreextremely talented with any nail design, and has amazing customer service. She can do anything from cleaning and classy neutral to super fun and themed

Anna Nails

4.3

(332 reviews)

Ree/Ri (I apologize for not asking how to spell it) gave me one of the most thoroughly manicures…read moreI've had in a really long time. I called in maybe an hour beforehand to see if they could see me for a gel-X soak off and a gel manicure and was super lucky they had time. I went to the awful nail salon across town (see other review) for a removal previously and they ruined the integrity of my nails. Ree took her time to actually soak my fake nails off and when that was all gone, she took care of my real nails and cuticles. I only get manicures before special occasions but they'll all be with Ree from this point on. This is a family run business. Ree shared they've been there for 30+ years. I believe Anna is her mom? Anna was there too. All the other clients there were regulars. I can see why! Only small downside is they don't have a parking lot and Castro Valley Blvd can be busy but not impossible to find a spot close by. They accept cards with a 2% service charge but do have Zelle to avoid fees or good ol cash.

The staff is welcoming and top notch! Walk in or call ahead. They are super flexible and so nice…read more Pedicures are excellent!

Mimi Nails

3.6

(482 reviews)

•$$$

I came in yesterday on a Sunday at 5:30 PM, they do close at 6 PM but still took me in anyways for…read morea pedicure even though it was a little busy they still need time to do a really good job. Very relaxing experience did an amazing job with the detail to work and paint job. Definitely will be coming back.

I came to Mimi Nails with my sister and unfortunately we had a very uncomfortable experience. From…read morethe beginning she asked us what kind of nails we wanted in a rude manner. My sister explained what she wanted but she kept suggesting something different. Even after my sister said no she continued pushing her suggestion instead of respecting what my sister wanted. She started doing my manicure first because she said she was the only one who could do hard gel. While doing my nails she was handling my hands and nails very aggressively to the point where I was worried she was going to cut my skin. I also noticed that some of my nails looked uneven and off center so I politely pointed it out to her. Instead of listening to my concern she became defensive and sounded angry. She told me she was trying her best but could not fix it because the problem was my natural nails. She also told me that she had been doing nails for 35 years. At that point I became too uncomfortable to continue and asked her to stop. The photos I posted are how my nails looked when I decided to stop the service. They are not photos of a completed manicure. I did not want her to finish because of how aggressively she was doing my nails and how rude and defensive she became when I expressed my concerns. After I asked her to stop she told me that I still had to pay her because I had wasted her time. I understand that someones time and work are valuable but as a customer I should also be able to speak up when I am uncomfortable with a service without being treated rudely. I did not stop the appointment for no reason. I stopped because I no longer felt comfortable allowing her to continue working on my nails. After leaving I went to Golden Nails and the difference in how I was treated was amazing. They were very welcoming nice and understanding about what happened. They were able to fix the problems with my nails and they did not even charge me for fixing them. I am extremely thankful for their kindness and for making me feel comfortable after such an unpleasant experience. I am sharing my experience because customers should feel comfortable communicating with their nail technician especially when something does not look right or they are experiencing discomfort. Unfortunately I did not feel listened to or respected at Mimi Nails and I chose to leave rather than continue a service that made me uncomfortable.

The Polish Suite

4.9

(36 reviews)

•$

Raquelle is the sweetest! As someone who gets anxious during unfamiliar settings, she is so sweet…read moreand calming. Her suite is so clean and cute and wonderful music. She is patient and pays attention to detail. I casually mentioned I don't like my cuticles and she spent time on it and helped me clean it up neatly and gently. I decided to get French tip but I normally just get solid colors or clear. I didn't like how the tip looked on my hands and she immediately asked if I wanted to change. I decided to keep it since I think it'll grow on me and it would be easy to remove since it's regular polish. Will definitely come again just to get my cuticles cleaned up and clear polish!

I've just moved to CV and was looking for a quality nail salon…read more Upon looking on Yelp, I found Raquelle and was drawn to the fact that she does nails in her own private studio. I had an enjoyable, quiet experience ( whenever I wasn't yapping!) and it was refreshing to be able to communicate exactly what I wanted for my nail shape, color, etc. My toes look so pretty! Was able to book online with a reservation which was also a bonus. Definitely recommend and will be back!

Gigi’s nail Studio

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