I went to get a vehicle from this business, saw one that I really wanted. James, the owner,…read moreimmediately put the key in my hand for a test drive and left me to look it over, giving me some space. Everything was perfect. He worked with me well on the price, and even went over some of the newer features with me with the car before rolling with it off the lot. Personable guy, great vehicles, will absolutely be recommending him to all family and friends for the future.

James was very straight forward and easy to work with. He worked with me on acquiring a 2019 Nissan…read moreKicks with some hail damage (to me not an issue) at a reasonable price, no hassle. He seems like a quality person to do business with. So far minus a leak in one of the tires that I'm sure he'd fix if I gave him a call, the vehicle is off to a good reliable start with no immediate concerns.

If you've ever wanted to experience the absolute pinnacle of automotive incompetence, I highly…read morerecommend paying a visit to the service department at Honda Cars of Bellevue. Seriously -- it's a masterclass in how to get absolutely nothing done while confidently having no idea what's going on. I purchased my car here in April. Fast forward to May 24th -- blew a tire. No big deal, right? I had the foresight to purchase a tire and wheel warranty when I bought the car. You'd think that would make this an easy process. Oh, you sweet, naïve soul. Enter Dustin and Rick, the service manager -- and I use manager loosely, because managing anything seems wildly outside his skillset. These two couldn't find my warranty anywhere. Poof. Vanished. Like a magician's trick, except instead of applause, all you get is delays and migraines. Then, in a moment of pure, unfiltered genius, Rick tells me there's a $150 deductible and that the warranty doesn't cover cosmetic wheel damage. Only problem? He was quoting a warranty this dealership hasn't sold in over three years. Three. Years. And who had to enlighten him? Me -- after calling my salesperson and getting the real information. Because apparently, the service manager has no idea what products his own dealership sells. You truly can't make this up. And here's where it gets downright insulting. 11 days later, I still don't have my car back. Eleven. Days. Over a tire. I've watched entire homes get built faster than these clowns can fix a wheel. Their mysterious, elusive "wheel guy" comes once a week, and somehow didn't get to my car last week. Now we're into this week, and no one can confirm if the mythical wheel guy is even gracing the dealership with his presence today. Eleven days. For a tire. I cannot stress enough how wildly unacceptable and embarrassing this is for a professional dealership. Honestly, I'd have a better shot handing my keys to a 22-year-old meth head at Jiffy Lube. At least he'd have the decency to wreck it quickly instead of stringing me along for a week and a half. The fact that a service manager has no idea what his dealership sells, can't coordinate a basic tire repair, and thinks it's fine to leave a customer without their vehicle for 11 days over a flat is beyond belief. This isn't a joke. It's not exaggerated. It's just Honda Cars of Bellevue being tragically, spectacularly bad at what they do. If you like wasting your time, being lied to, and dealing with a service department that would lose a race to a snail with a limp, this is your place. Otherwise -- stay far, far away. Update: I just found out the wheel guy won't be coming in today... because of the weather. Now, before you picture some catastrophic, end-of-days scenario, let me clarify -- it's 60° and drizzling. I had to actually step outside to make sure I wasn't missing a biblical flood, an alien invasion, or a solid 30 inches of snow. Nope. Just a little drizzle and the kind of mild weather that even house cats would be fine in. And yet somehow, that's enough to derail this already tragic operation. 12 days and counting... over a tire...

Great experience at this Honda dealership. I had been messaging with Jay Murphy and told him I…read morewould be out of town for a week and I'd stop by when I returned. We met today and he was knowledgeable, friendly, and patient. They were willing to work with me to reach my desired price and it was an overall good experience. Love my new Honda HRV! I purchased my previous HRV from here after going to Superior Honda. The folks at Superior weren't friendly and unwilling to work with me so I chose Honda Bellevue. Both experiences have been great.

I always get my service done here for my Chevy, as I get some good coupons in the mail…read more I can get in really quickly too! They're really fast so I just work from the lounge and enjoy the complimentary pop and snacks, and whatever daytime tv is on. Last visit I came in, and they suggested I get my brakes done. I got a quote, and then compared it with a few other brake places around town, and Woodhouse was the best price! Plus I had a coupon, so I feel great about my service. They aren't overly pushy or salesy, and give good honest feedback. I will continue to get my service done here.

I have had both positive and negative experiences with Woodhouse over the years, and I have…read morepersonally purchased at least six vehicles from the dealership. However, my recent interaction at the Dodge location--with Jeff, the Manager--was by far the worst experience I have ever had with Woodhouse or any dealership. When I asked to test-drive a Corvette--priced at approximately $75,000--Jeff became immediately defensive. I explained that I am exploring several options, including the Corvette, an Audi, and other vehicles, and simply wanted to drive the car before making a decision. Given my long history with Woodhouse, I did not believe this was an unreasonable request. Jeff refused to provide his business card, raised his voice, and ultimately asked my son and me to leave. He even stated that "people drive them when they purchase them," which I found hard to believe and inconsistent with industry practice. His behavior was abrupt, unprofessional, and entirely unnecessary. I have never witnessed a manager react in such a triggered and defensive manner. If I--or any employee on my team--behaved this way in front of a customer, I would expect immediate disciplinary action. After this experience, I will not be returning to Woodhouse. It's clear that my business is not valued, and I will purchase elsewhere. This was, without question, the worst customer service experience I have had.

We went to the Gretna Auto Outlet with our niece to help her as she is trying to purchase her first…read morecar and help her with trying to find one that is in her price range and would be reliable. We drove from Lincoln because they had advertised one inside her budget. I would never trust this dealership. They post a price for their vehicles, but when you sit down to run the real purchase numbers POOF almost 2000 dollars of charges are added. 1000 for basically a car wash and wax, around 500 for "dock fees at a used car dealership. Then there where more nickel and dime charges. To me that is bait and switch and the dealership may say it is all perfectly legal and it may be but to me it's dishonest and unethical. The real end price is what should be advertised not the lure price to get you in the door then add charges when the final deal is being made. After we test drove the car she wanted to run the numbers and that is when we find out about the extra charges. Those charges pushed the price out of what she wanted to spend so she said that she would not be purchasing the vehicle because it was now out of her budget. Then the credit person comes out and puts pressure on her to buy the vehicle. At this point I ask him about the additional charges and that is when we felt he became dismissive and a little rude like he was upset that we wasted his time. I really felt like thanking him for wasting our time, and gas on a bait and switch. I wish I had looked at some of the reviews for this business before we went because there are a number of other reviews that mirror our experience. As with any used car it's buyer beware but it doesn't help when the dealership has shady reputation and in my opinion shady business tactics.

Probably one of my best auto purchasing experiences I've had. These guys did an amazing job of…read morecommunicating and delivering what they advertised. Not to mention the fact that the actual purchase took less than 15 minutes to complete, something that rarely happens at a dealership. Great experience!

car went out 3 blocks from his car lot. He refuse to do anything said i still have to pay no matter…read morewhat

Been doing business with Jay since the beginning of his dealership. Always helpful and amazing…read morecustomer service. Has always done right by me. I highly recommend J & S to anyone who is looking for a vehicle.

I would give this dude's auto sales a ZERO if I could! We drive the same vehicle twice to make…read moresure everything was kosher (son's gf). No codes, pointed out the obvious and asked what work needed to be done. (Keep in mind, my husband is a master auto tech), I asked very specific questions since we were driving this car back to Omaha. All I can say is this snake is a liar and a thief. Car did not make it to Omaha before it overheated. Codes had been erased. What a pig.

From the owner: Complete Automotive Repair, We do it all!read more

We bought a truck from them in 2022 and traded it in last year for a bigger truck. we had purchased…read morethe GAP insurance when we bought the truck. we called more than 50 times to try to get the balance they owed us from the GAP. They all kept coming up with excuses, "call this person, talk to that person..., oh you need to talk to Bill." Bill is impossible to get ahold of unless you want to purchase from them. 0/10 definitely DO NOT recommend them!

Plan to purchase a vehicle that will have issues constantly and then as a customer be dismissed and…read morereceive poor customer service. Do NOT recommend!

Terrific experience w staff at Lavista Auto. in 20+ years of doing business w them they have never…read moredisappointed me or my family!

they sell unsafe cars. sold me a Chevy equinox that had a fuel leak, paid $6,000 in repairs. The…read moreengine blew, I haven't even had it for a year. I was told it had a brand new engine. they'll do anything to make a sale.

If I could give this dealership zero stars, I would. I've never had a good experience here, be it…read moresales or service. The staff is flippant about inquiries, and have no real interest in helping customers, even if you are a loyal Honda buyer. After purchasing a new Civic there, we had our trade devalued because they pulled the service records (which were incomplete as we had work done other places) and tried to take thousands off the trade-in value for things they thought weren't maintained. Total joke. Service has also stonewalled us on engine repairs under extended warranty due to our vehicle having a previous salvage title for side damage that was repaired. Basically, they will look for any string they can pull to make you spend more money. It's the definition of a shady used car dealer. If you want to be treated well and valued as a customer, do yourself a favor and avoid this place!

Spent waaaaay toooo long here, almost buying an older (overpriced) used Honda car for a teens first…read morevehicle. If you want to find a used car and not spend hours haggling over price, potential repairs needed (engine light was on and needed a new oxygen sensor), do not go here. They will waste your time getting to the bottom line. Another thing I don't like is that they never clean their used vehicles that are for sale. I would drive to Omaha and take my chances at a Honda dealership there over trying to negotiate with the people here. I ended up buying a used Toyota (my first choice) at Anderson on north 27th. Not sure I'd go back there in the future, but was more successful with bargaining there.