We have used Turner Appliance to maintain and repair an old Viking gas range that is probably past…read moreits prime, but very expensive to replace. There are very few companies that will service an old range. Steve, the technician, has been very skilled, courteous and knowledgeable. Turner has kept our range running and provided good service at a fair price. Recommended.

I have only good things to say about Turner technician who serviced my 4.5 year old Electrolux…read moredryer, rather, my complaint is about the OUTRAGEOUS markup on the parts that were installed--about 244% on a heating element and 310% on a heat sensor. (It was about 2.5 weeks before I had a working dryer.) After paying a $95 diagnostic fee and a $120 labor fee, for about 30 minutes of work, this seems like pure greed to me. Next time, I will be looking for a smaller repair company with presumably less greed and lower overhead.

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

If you need an appliance and want to buy used, this is the only place in Indy I would do that at!…read moreTrustworthy and good value!

We went to Grand Appliance today to look at refrigerators. The sales staff was nice and informative…read morewithout being overbearing. It was a good experience from just browsing all the way to purchasing. I would certainly recommend them to neighbors over many other big box stores that have hidden fees. All of Grands pricing was up front.

Carolyn Heery was excellent. She did research for us and we found exactly the stove we needed…read morethrough the help that she gave us. She was excellent and the price was where we needed to stay within our budget. we would highly recommend the grand appliance store to our friends.

Appliances & More is Indy's hidden gem for appliances! I recently moved to Indy and didn't know…read morewhere to find a dryer. I contacted the owner, Miles, and he was most helpful. I went to the store and found a great selection of gently used dryers, washers, refrigerators, and other appliances. Appliances & More even delivered my new-to-me dryer. It was such a relief to have their help when I was drowning in boxes to unpack and a growing mountain of laundry! I definitely recommend them if you need to buy or sell an appliance!

SCAM Alert. Miles sold my wife and I a refrigerator for $1200. When we came to see the unit, he…read moremust have manually charged it or used dry ice because while it appeared to be in working order, I should have seen the fog/mist as an anomaly. After requesting a refund with no success, I did some research and found the person that had let Miles pick up the non-working unit. The unit required a new compressor and Miles was taking it for scrap/parts. We took Miles to small claims court and won our case and Miles was ordered to pay us $1500. It has been 3 years now and he still has not paid or responded. For a while, he claimed that money was tight and agreed to pay $500/month for 3 months. He then claimed that he had moved to Florida, which is clearly not true. Instead he changed the name of his business to hide this court case. I am writing this review because I do not want anyone else to experience a loss like ours.

Let me preface by saying that I almost NEVER leave reviews because I am so overly particular,…read moreeasily disappointed and am generally difficult to please that any review would be contaminated by this. I'm making an exception here because the experience was so outstanding.....from the initial call, scheduling the appt, showing up when promised and making the repair quickly and affordably. Terry Haynes, the owner is to be commended for his personal service and dedication. My Kenmore washing machine got sick....filled with water but wouldn't run. I got on the internet, as the YP don't really work efficiently any longer, found some companies and made a few calls. Terry by far and away stood out above the rest.....not only did he completely understand the likely problem (and told me ahead of time of the probable cause), he offered a prompt appointment day/time and quoted me his fee structure for repair. Terry called ahead of the appt, showed up on time, diagnosed the problem (the one of three mentioned on the phone), and fixed it within minutes. He could have easily tried to sell me the actual part that broke (the lid switch) which would have been $50+ above the service call but instead said...."if it were me I'd just bypass it because it will fail again and it's only a minor safety feature".....it's actually helpful in my opinion to be able to open the lid and see how it agitates.....I can stop it just by pausing the cycle buttons. Honest and forthright.....he left the decision to me. Additionally, Terry said if I ever had questions about other issues he gladly accept my call and help me over the phone......no third party without knowledge, no Indian call center.....the actual guy doing the repair looking to improve his service. I'm frankly a little concerned about making this review because my guess is that he'll start to become more successful because of it and I may lose a good contractor because of his company's growth, good attitude and business practices. Jeff S Fishers.

This was a timing issue for me and was the best price at the time. The tech talked me thru the…read moreprocess and advised some good advice

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!