This review is long overdue. I am a resident at Lombardi Apartments and I have just experienced…read morethe most gratifying interaction. Patricia, the manager jumped her full length with her knowledge, experience, and communication skills to help a resident. She handled the situation with compassion and respect. This has been my experience as long as I have lived here. Ernie Perez, the Super, has always in a timely, professional manner, addressed my problem. Deana, Assistant manager, is attentive and professional to my concerns. Lina, keeps the complex tidy and well cared for. Each of these Lombardi Apartment Team Members is terrific! I would totally recommend Lombardi Apartments for your home.

I cannot say enough good things about the positive experience we had moving my mother-in-law into…read moreher new home at Lombardi. The team was incredibly professional, patient and very professional in working with an elderly person. The team at Lombardi stayed on top of everything and my mother-in-law in so happy in her new home. It is beautiful and perfect for her needs. So very grateful that in this day and age of those who could care less, there are still some very caring landlords out there!

I just can't believe how clean the complex was! The managers went above and beyond to answer all my…read morecrazy questions and still had a smile on their face! Honestly, they made my job easier with looking for a safe place to move to! I highly recommend if you're looking for a safe complex this is it! Susie

All young college students do NOT live here. My daughter and her 2 roommates were sent an email in…read moreJune 2023 stating their security deposit refund $266 for each roommate was being mailed out. Today my daughter has not received a check neither have the other girls. This apartment complex management has been giving them all the runaround and basically lying. I don't know what kind of a scam they are pulling but we are definitely contacting lawyers to try to keep this from happening to others. Thank you for reading and taking this seriously. Tami Shean

I moved out of the Azure Apartments several months ago... Here is what I have to say…read more This management company will leave you with NOTHING!!! If you care about your hard earned money do not live here. They will nickel and dime you. Lived here for 2 years and somehow they thought it was reasonable to take a huge chunk of our security deposit. They charged us $160 dollars for a door repair which I had put in multiple service request during the time we lived there. They came to fix it with bondo filler a month prior to us moving out and still charged us with repair fees. We tried disputing this with the management company and they still found us at fault. They also deducted $495 dollars for fridge repairs. Which by the way we never had a brand new refrigerator to begin with. They gave us a used fridge which over the duration of 2 years was already starting to give out. Not sure how that doesn't count as normal wear and tear but again the management company is using OUR MONEY to fund a new fridge. On top of that, they charged us a $200 dollar late fee on rent when the landlord, Philandria said it was ok to deduct the rent from our security with no mention of a late fee. The management did reimburse us for this late fee. Only after reaching out to them multiple times over 2 WEEKS after they sent us the initial check. While the unit we lived in was nice and spacious... Don't let the pictures fool you. This place looks quite luxurious in the professional photos on the website but this place is nothing fancy. They only come to clean the entire build about once a week which is clearly not enough since residents do not pick up after themselves. Also the landscaping only gets done about once a month so if you want to take your pet out front the grass gets pretty tall and ratty. For the amount you pay here in rent you would think they can afford to have regular landscaping. Nope, there is dog feces in the grass that doesn't get picked up for weeks. At times service request would go many many days without a response (lack or urgency). Also walls were so thin you can hear stomping upstairs all day and all night. so if you live on the first or second level you're screwed. You'll hear everythinggggg. Additionally your car is not safe in the gated parking structure. Our friend parked in the structure and found that her car had been keyed. I reached out to the landlord multiple times to see footage and get to the bottom of it but we received no response. When I called Philandria (landlord) she said was that it was on her "to-do list" and she would get back to me. never did. as you can tell there was no urgency. I hope that people think twice before renting here. With the way the economy is and how difficult some places make it to be a renter... It's companies like the one that runs this complex that really like to take advantage of people. Side note- by the time we moved out they wanted to raise the rent on us again.... In two years they raised it over $600 dollars over what we paid when we first signed the lease. When they put the apartment back up for lease it was going lower than what they had wanted to charge us.

WORST APARTMENT IN THE VALLEY! I have such a huge list of…read morecomplaints for this place it's unbelievable. To make it quick I'll list everything wrong with this sorry excuse for an apartment. -COCKROACHES EVERYWHERE(along with no fix to the issue by management. Whoever they contract to do the extermination should be fired) -ABSOLUTELY 0 STREET PARKING(neighbors double park in order to save themselves a spot for later) -BAD HOMELESS PROBLEM TAKING UP ALL USABLE STREET PARKING ON PARTHENIA -WALLS AND CEILINGS THINNER THAN PAPER SO YOU HEAR EVERYTHING YOUR NEIGHBORS DO(accompanied by inconsiderate neighbors who blast loud music and have an actual treadmill in the unit directly above us which shakes our entire unit) -AN ELEVATOR THAT BREAKS DOWN MULTIPLE TIMES A WEEK(recently the elevator stopped working for over a month) -MANAGEMENT THAT NEVER RESPONDS TO ANY COMPLAINTS -THEFT IN THE LOCKED GARAGE (once put my bike against the wall tucked away hidden by my car. Literally put the bike there at 11pm and came out at 6am to see it stolen. Of course management didn't bother to help) - COMMUNITY WASHING MACHINES/DRYERS THAT DO NOT WORK AND LEAVE YOUR CLOTHES SOAKING WET If I were to get into detail on all of these topics then I would be writing an essay. It's truly unbelievable how bad one place can be. Oh and if you want to mention anything to the manager, good luck finding them because they are only there a couple hours a week and won't respond to any forms of contact. Also when I first moved in, I went to the top of one of the stairways and found trash all over the place, empty marijuana capsules, and human feces. No joke, a homeless person was living at the top of the stairway. How can a place let this happen? Please don't be deceived by the somewhat remodeled appearance you'll see when you tour the units. I genuinely thought I found a great apartment when I first moved in but all these things made me grow to hate it. It's sad because the unit itself is honestly nice but has nothing else going for it.

i like the place because it's a nice place and peaceful , place where people are friendly, and…read morenice , welcoming everyone, the manager (Karina) is very accommodating with all tenants everything you ask is a priority and it gonna be done right away . she is very professional and intelligent in every aspect that she has done for the company.

If you value your sanity, your privacy, or even a shred of human dignity, RUN. DO NOT STOP. DO NOT…read moreLOOK BACK. The "management" here isn't just incompetent; they are a festering wound of pure, unadulterated malice. I've had maintenance try to force their way into my unit without notice while I was INSIDE, key already in the lock, claiming "routine check." Every single interaction with these people is a soul-crushing, toxic battle. They wield their minuscule authority like a weapon, reveling in making your life a living hell. They lie, they gaslight, they threaten, and they will grind you down until you are a shell of your former self. They thrive on your misery. This isn't a business; it's a psychological torture chamber disguised as housing.

Love living in Tarzana Springs! Stephanie Hernandez~Manager is the best along with the maintenance…read moreteam! They go above and beyond where customer service is concerned. They are professional, good listeners, care about the environment and help make the Tarzana Springs a great place to live. Felicia

If you like having cockroaches all over the building, if you like having others fighting and…read moreplaying loud music by the pool at night, and if you like being refused repairs--whether your dishwasher breaks or your bathtub collapses and cockroaches are crawling on you (they just don't care)--then this building is for you! And remember, if you live in this building for more than 10 years, they simply change the rules. Initially, they promised to do renovations, but then they just changed the rules. These are terrible apartments for everyone.

"I've been in this apartment for more than 2 year, and I'm very glad I made this choice. The…read moreapartment has a large, well-planned layout with lots of natural light and contemporary decor also have a balcony where I can enjoy the fresh air while I reading I love the I can see plants trough my window! Wally is great since the first day that we move in he help us a lot and make us feel welcome! Thanks wally for always going above and beyond to assist your tenants I recommend living here is a quiet area, clean and pet friendly Also maintenance team is fabulous handling any problem very promptly and kindly!

My boyfriend and I lived in a 1 bedroom unit here for a year and a half. We were able to move in…read morewith ease. Wally, one of the onsite managers, took great care of us since the beginning. During the summer, we once mentioned that it gets pretty hot in our bedroom, and Wally had an additional AC installed the very next week! We appreciated how receptive he was to things like that. The other managers, Hector and Paola are very friendly and communicative as well. The building was always kept clean - inside and outside. Our dog especially enjoyed the spacious, grassy courtyard. Noise and disruptive neighbors were never really an issue for us. Maintenance was also very responsive when needed. For the very fair price of rent, this was a pleasant first apartment to live in.

We live in this apartment community and constantly deal with ceiling leaks. This is not a one-time…read moreissue -- the leaks happen over and over again, in different rooms, and are never fully resolved. You pay for a three-bedroom apartment, but in reality, due to ongoing leaks, you end up living in only one or two usable rooms each month. Ceilings are opened, drying equipment runs nonstop, there is a damp smell, and normal living becomes impossible. Our holidays were completely ruined because of this situation, adding even more stress and disruption. Management is extremely unprofessional. Responses are slow, there is no clear plan, repair timelines keep getting delayed, and the same issues keep coming back. I will never return to this place and strongly advise others not to move here. If you want to avoid constant stress, damaged living space, and irresponsible management, stay away from these apartments.

I've lived here for three years, and Melina has been nothing short of amazing. She always addresses…read moreany questions or concerns I have in a timely manner, and it's clear she genuinely cares about the residents and their well-being. Her responsiveness and personal attention really stand out, and I always feel valued as a tenant. Victor, who handles all of the maintenance, is also wonderful. He's consistently quick to respond to any requests, and he handles everything with such a positive, can-do attitude. Knowing that maintenance requests are handled so efficiently and with care gives me peace of mind. Additionally, the property is always spotless and very well-maintained. I consistently recommend Luna Warner Center to all my friends--not just because the units are great, but also because the team here truly goes above and beyond to ensure that residents are happy and comfortable. Their dedication and hard work are evident in every aspect of the complex!

This place is terrible. They advertise a reasonable rent, but they tack on hundreds of dollars in…read morefees so it has become the most expensive building to live in in the area. There is no air conditioning. It's a swamp cooler that hasn't been updated since the building's construction in the 1950's. So that's a lie. There is no laundry in the units. There is just a tiny, smelly laundry room off the garage with coin machines from the 1970's that are always broken. Speaking of the garage, today it flooded. Like full on it's a lake in there. I called their "emergency maintenance" line several times. No one answers. They never do. The recording says you can call their "answering service" and they will relay the message to the "team." No such luck. The answering service doesn't even know what building you're talking about and they won't pass along anything. I also put in a maintenance request on the website. No response there either. This isn't unusual. Service is not a priority at all for the management company, Jones & Jones. Passing up the cost of any repairs to the residents, on the other hand, that they do very efficiently.

Horrible. Managers come and go. They do nothing about noise from tenants (especially from Unit…read more104). Seriously, avoid at all costs. Do research. Read ALL reviews. Google has many. And best of luck to you if you sign a lease.