dropped my car off here last week to get an estimate done. I knew they were backed up so I didn't…read morebother them until this morning. I stopped by and asked if they had a chance to look/had an estimate ready. The man working/owner Clarke didn't even know my car was there. They did not have an estimate ready either. He told me my car was totalled but wouldn't give me any details. He then turned to the next person to have a personal discussion in the middle of this. I had to interrupt to ask again for an estimate or any information for that matter. He let his own personal experiences with insurance companies dictate how I was treated. He told me he doesn't need my business and shooed me away like a fly. He also told me that he refuses to call insurance companies back because he feels it's an "insult to his intelligence" on pricing. If you have Progressive, steer clear. I will say his wife, Kathy, who was also working the office at the time, was very nice and helpful and did apologize on his behalf. But here I am two weeks into trying to get my car fixed and I get to start all over. Thanks Franklins!

Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.

I was referred here by a friend. My new car was damaged in the storm. The paint was scratched all…read moreover. I pulled up to the shop and although it had just closed, the owner came out to access the damage and went back in to the shop and had a small towel with some kind of potion on it. Well he rubbed out every single scratch, that I had thought was to the metal. For the icing on the cake, he wouldn't take a penny from me! You just don't find businesses like this enough! Thank you again!!!

I'm so grateful that Midtowne Collision is part of the community I live in. I recently took the…read moreGMC Acadia to repair the bumper and headlights. The insurance did not cover this work. Chris Merrill went above and beyond to find second hand parts and keep the cost low. Not only that the price was very reasonable but the quality of work was outstanding. The repair was completed sooner than initially promised so we did not have to spend money on a rental and the car looked like new. I can't say enough about their professionalism, quality of work, and honesty. How refreshing to walk in a place where you have the confidence that you are treated fairly and no one is taking advantage of you because you are a woman and don't know enough about cars.

I find it so rare to work with a company that actually delivers what they promise and does it well…read more Gerber was absolutely outstanding. Staff were capable, professional, caring, and followed up constantly on progress. The work was beautifully done. Clearly the manager is fully committed to a service-oriented culture, exemplified by every team member I met. I hope to never have to use them again (i.e., no more collisions) but would immediately contact them. I couldn't recommend them more highly. Outstanding experience in all ways.

I have been to this place twice. They did a remarkable job. very professional when they say car…read moreis gonna be done. It's done great communication. The car was very clean inside and out. I appreciate everything they have done. I would definitely recommend it. You will not regret

These guys help me out in a very professional manner, and they were very communicative with every…read morestep of the process. There was some bodywork all along the entire right side of the car and not only did they give me a quote with the wiggle room for more or less services if needed. But they also share their insights on how certain pieces of work could be done at a better price or how much it would cost for them to do it themselves. Overall, I'm glad I'm the first person to review this place and I think that you should definitely check them out yourself. You will not regret it.

Had an appointment at 9 am and no one was there when I arrived. It was very difficult to find the…read moreplace as there was no signage, the building was in bad shape, the grass was uncut, and the site was a mess to say the least. I spoke with one of the workers as I called to get help finding the place and the phone transferred to him. He told me to leave the car there and he would be there in roughly one half hour, but there was no key drop box and it was rather sketchy told him I didn't want to leave the car and he hung up on me. They may do good work (I'll never know), but my experience wasn't very good considering I had to drive 20 miles to the place and never got the work done.

Quality repair after a car accident. Caitlyn was kind and worked with me when a family death…read moredisrupted our timeline. They made communication with my insurance company seamless.

Great front office. Professional and skilled body work staff…read more My car looked better than I expected. I would highly recommend Lawrence Auto Body of Brighton to everyone!

Someone did a hit and run on my son's Ford fusion shortly after we bought it. I had two previous…read morevehicles repaired at Dave's body shop and I was amazed at the results so we decided to take my son's car to him to do as well. We were not disappointed. The look on my son's face when he saw the car looking better than when we brought it in with spectacular! Dave goes above and beyond in repair what an insurance company would cover, for example he blends the paint from the repaired body panel into the next body panel to make sure the paint matches perfectly. He found some other plastic trim and pieces under their car that had been broken prior to the hit and run on my son's car and he just fixed those without question and without charging us. The results on my son's car speaks for itself! We couldn't be happier! My F-150 has some rust damage that I am definitely going to seek his repair on because I know he's the best man to do the job! And the top everything off he completely buffed out the car so it looks showroom brand new!

Dave Hoffmeyer has done bodywork on two of my vehicles in the past and is currently doing work on…read moremy son's car as I write this. Dave's work is second to none. He has been in this business for over 50 years and goes above and beyond what other body shops do. Use Dave for your bodywork needs and you will be definitely be super satisfied!! He is super courteous, professional, and top of class in his work!

Cuz they will help you out on a new vehicle of your choice... Ask for Jamie...He is a great guy to…read morework with!

avoid larry scamble and champion. take your money else where. they sell vehicles under the guise…read morethey passed saftey inspections. when in reality the structural integrity of my vehicle was shot. total snakes and slimy salesman

Insurance claim, they came recommended. Would use them again & recommend to everyone! Super…read morefriendly, helpful & quick.

Wow! Finally, some actual help with SOLVING my car problem----not just talking about it or noting…read moreit in your computer. Thank you for taking my concern seriously, treating me with respect, and fixing my car on-the-spot with a smile! My new Toyota RAV4 has a poor design for the bottom door trim. If a person doesn't enter the vehicle just right, the plastic trim flops open and the plastic tabs break off. So, over the past year, I have asked multiple Toyota dealers, other car professionals, auto detailing companies, etc. for a solution to keep that trim from coming off of the door. It was getting exhausting from the continued "brush off". This wasn't a big deal for these people, but it certainly was for me. I had resorted to duct tape and Velcro before finding Cox Enterprises. None of these other people would actually help me fix the problem! Toyota couldn't even locate the part number for the trim piece even though it had been replaced once before. Thanks Again!