Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

When I entered the store, the employees smiled. When I asked them to alter my jacket, one employee…read morerolled her eyes and her body language expressed irritation and discontent. I told her I could go somewhere else if they didn't want to do it, but another employee said they can do it. The employee who said they could do it, quoted me a price and she looked at the other employee. The other employee shook her head and said, "It's too late now." It took them 4 weeks to complete the job. When I got the jacket back, it still did not fit me. $130 alteration for nothing. I am so disappointed in this company.

Alterations has really become a lost art. Some of the best alterations I've ever received have been…read morehere. Awesome, Tailor, great service.

Wonderful service! Got my wedding dress altered here, fair price and got what i needed!read more

They were great! She did my daughter's prom dress with less than 24 hours notice because she knew…read morehow important that event was for her. She Even came in earlier than her business hours to ensure we could pick it up first thing the next morning. The hem and extra back/zipper let out was beautiful.

Ruined 3 men's dress shirts. Came to me with strange dark stains all along the edges of the front…read morepockets and down the length of the edge in the buttons crease. They sent back twice to try to fix (took forever) and weren't able to get the stains out that they created. They offered no solution, and I discovered they have no damaged items policy. Told me nothing they would do. Very disappointed and won't be back.

This is absolutely our favorite dry cleaners... The owner Jimmy is always so helpful and they also…read morehave pick up and delivery which we use most of the time. Everything is ready super fast and convenient hours! The location we use the most is located in Westhaven close to Kroger's but they have several other locations.

Phenomenal service. Hands down. Full stop…read more I'm from out of town (Texas) and flew in for a work meeting on a Sunday. I bought a suit off the rack Saturday evening before heading to the airport, and when I got home, I realized the length of the suit legs was mis-labeled on the pants; they were too long. I set up a Yelp project looking for a tailor who would let me come in on Sunday to get alterations done. Within minutes, Esso responded to me letting me know he'd see me Sunday afternoon. Even with my flight delayed by a few hours, Esso fit me in his schedule, and had the pants ready for me Monday evening. Truly blown away by his professionalism, his service, and his flexibility. If you're looking for alterations or a regular tailor, consider giving Esso a call.

BESTFIT IS INCREDIBLE!!! BEST SERVICE!! I went to bestfit to…read moreget my wedding dress altered and it came out better than I imagined. Esso is great to work with, extremely pleasant and does fantastic work. Not only did he do excellent work, but he did it in such a short amount of time!!! the communication was open and the price was amazing!!! if you want great work, great customer service, and a great price THIS IS THE PLACE!!!

always excellent work!! so very nice and the work is done…read moreswiftly I highly recommend Grace's-quality work at reasonable prices.

Be sure to ask what the price is going to be before you drop anything off here!…read more I brought a dress in to be hemmed... A full length dress, but a very simple straight hem. The dress is lined, but I can't imagine it took her more than an hour to do, if that. Unfortunately, I assumed the price might be $40 or so, so I didn't ask before I left it there. Had she told me the price it ended up being, I would have gone elsewhere. IT WAS $76 ! At that price, I was halfway to a new dress! Needless to say, I had to hand over my credit card and just take my dress... I could barely manage a whispered "thank you" as I walked out the door. I was beyond stunned. Am I completely off-base? Should it cost over $75! to do a simple hem - no ruffles, no extra pleats - just a straight hem? I learned two valuable lessons with this: First: DON'T go to Grace's Alterations next time, and wherever I do go, ask the price before leaving the garment.

Jessica is very personable and professional. I didn't end up pursuing work with her quote but…read morewanted to sing her praises about the quote process. I will keep her in mind for future projects. Clearly she's running a great business because she's booked out for several months, so my advice is to ask for your quote at least 6 months in advance of when you need the item. Jessica is very transparent about pricing and timelines. User-friendly software clearly displays the total line-by-line, and the total aligns well with other similar quotes I received. Jessica charges fitting fees to compensate for her time so that you can cross alterations asks off your list and bring down your total if you're happy with initial or minor changes. She is budget-conscious and wants to give you the best result for the lowest price. Jessica has a philosophy that she doesn't make decisions about your alterations but rather equips you with information for you to decide what aligns with your priorities. Jessica seems conscious and supportive of all body types and levels of modesty, for example when she explained options for potential bust cup alterations. Jessica helped me understand the alterations industry more broadly, including common pitfalls and bustle types. She gave business-related tips like getting quotes in writing and understanding fitting fees/guarantees for exclusive work prior to going to a business. Her personal choice is to vet clients over the phone first to ensure a good fit prior to bringing your garment to her. Others may have you in for a fitting before quoting or exchange just over email. I learned so much from her over one phone call and loved her genuine communication style. I initially got her name from a local seamstress based on the type of garment I had. I'm not surprised Jessica has a great local reputation among peers in the Nashville area!

She did a great job at a reasonable price. She explained the process well,was very transparent and…read morecommunicated well (i lost weight and needed my slacks altered, other tailors quote a price, but once i got there the price was for the waist, but did not include inseam, hem, etc...) she was very pleasant, punctual and i will be taking all my future alterations to her.