Absolutely great customer service from Stephanie in the office who's very personable and accommodating even at the last minute of an oven break down! John is extremely knowledgeable and efficient, and explains repairs in layman's terms. Our oven works better now than it did when it was brand new! No over inflated bill or price gouging either which is very refreshing. We highly recommend & have referred others to Lee's Appliance. Thank you John & Stephanie! read more

Super-responsive and arrived within an hour to my hard-to-locate house. Did the job in 30 minutes and checked his own work before leaving. Great person. Highly recommend. read more

Lee's appliance is a very helpful company. They diagnose the problem with my ancient Thermidor stove and saved me a house call and related expense. I would call them first with any of my appliance needs. read more

TLDR: Friendly, Honest Effective with totally reasonable pricing. Rare today is the privately run non-corporate appliance repair company that is also...Professional, Reliable, Honest, Friendly and Trustworthy with Totally reasonable pricing. We have a kitchen stove that had a problem with one of its burners and he came out to successfully resolve the issue and provide advice on keeping it going. On time, no delays. I would not hesitate to give them a call if you need appliance repairs. Just be sure to state your brand and type of appliance to ensure they cover yours. I recommend them! read more

He's so knowledgeable and showed how to operate my wedgewood stove ! He installed a new spring on the stove! Great service!

Huge thank you to John for fixing our Wedgewood stove! The stove was overdue for maintenance (so much so that we were thinking it was time to replace the thing). Thanks to his help, we have knobs that are newly greased, burners that actually work and an oven door that closes the way it is supposed to. We are thrilled that we don't need to get a new kitchen appliance as well! John is super knowledgeable and such a pleasure to work with. Rates are reasonable and he mentioned that he services all types of stoves (not just the older models). Highly recommend for any stove repair that you might need! read more

We have a 1950's O'Keefe & Merritt stove. A pilot light kept going out, the oven was not working, and one of the ranges was not lighting. John was able to come out the same day we called as there was a cancellation. John was so knowledgable and friendly and fixed all the issues in a very short amount of time. The service fee was very reasonable. Feels like we have a brand new stove! So thankful and will keep their info for any future needs! Would highly recommend to anyone. read more

$275.00 Price was higher than what I expected. But service maintenance was excellent. John Lee got the the 65 year old O'keefe-Merritt stove working smoothly again. Ten day wait for appointment. I Recommend them. Two person company, the wife answers the phone. read more

Lee's Appliance - Appliances & Repair Near Me - Brisbane, California

Although I was not the direct customer, my landlord utilized Lee's Appliance for the repair of our gas oven. The technician who came was John. He was excellent - a true professional who knows what he's doing. John confirmed right away that the igniter needed replacement, and expertly installed a new one - he was prepared in advance for the service call. On top of that, also a nice person. Lee's is fortunate to have him, and top notch service deserves a 5 star rating. PS - oven is working like brand new, better than before the igniter went out :) read more

Lee's Appliance - Appliances & Repair Near Me - Brisbane, California

John is an absolute gem. He came to fix my refinished 1950s Okeefe and Merritt that was beautifully reconditioned but had leaky gas smell. He promptly came by to adjust the pilot lights (my husband and I are engineers; we couldn't figure it out by ourselves and the copious YouTube videos and online articles), and also made adjustments to the rest of the stove to make it practically like new. He also patiently explained everything to my husband so he can learn. We are so thankful for John's expertise and service! We would call again and recommend him to anyone looking to service their appliances, especially the beautiful old stoves! read more

John Lee and his team couldn't have been a better fit for our 70 year old stove. John is knowledgeable, and friendly my family and I are so grateful to have our oven working again. Thank you, John Lee. read more

John brought my discontinued Thermador wok burner back to life. We scheduled an appointment that was a week out and he showed up promptly on time and fixed the unit even though he'd not worked on one previously. I'd definitely utilize his services again! read more

The reviews are true: Great service at a reasonable price. A tenant filed a maintenance request for her gas oven. She smelled gas and the thermostat control did not work. The technician, John, came out the next day. After he was done with the repair he called me, explained the issue, and told me that no gas leaking, and that the oven might need the replacement part should the repair not work long term. I was particularly impressed by how quickly John came out and taking the time to call me once the job was completed. Usually I just get a bill. I would definitely use this company again. Old school and reliable. Thank you for the great service! read more

STELLAR SERVICE - - We couldn't have asked for a better experience from start to finish: Communication, response time, professionalism, quality of service, and price. We love our O'Keefe and Merritt so much and we're thrilled that she's back in action. Thank you, John, and the team. We are very satisfied customers. read more

I tried a couple other contractors who were lowdown, dishonest, and really, just giving service folks a bad name. From checking on NextDoor for a recommendation, I received glowing referrals to Lee's Appliance. My gas oven was having issues, so gave these folks a call. Such a huge difference in professionalism, just from the phone conversation. They provided clarity, had standard follow-up questions, and even had a safety disclaimer to share regarding Covid protocols. When John did arrive (early in the scheduling window), he was courteous, informative, funny, and a true professional that wanted to not just finish the job, but perform fixes for the long hall and explain what was going on. Initial visit required a part to be ordered, and a week or so later, a call to schedule, return to visit, and the oven was fixed! He even investigated a range burner that was not operational, and got that working as well. All this for the same price as the other 2 folks I called initially that didn't really know what was wrong with the oven, interacted in shady communication and ambush techniques, and had no professional decorum at all. For the remainder of my home-ownership, I hope I always have access to Lee's Appliance, and their services! read more

I highly recommend Lee's. I have a Viking free standing 6 burner oven. John fixed my starter in the oven plus more. I was previously using a "certified Viking" person & was not happy with the attitude or service . John was super professional & friendly. read more

Worth the longish wait. Have 1950's Wedgewood I replaced few items on stove but still having issues. John showed up with face covering. And tools in hand. Totally professional. While repairing one issue, found railing rivet popped away from inside stove got his drill and few minutes later repaired.Has knowledge of my Wedgewood inside out. Gave a full cleaning of burners and pilots. Adjusted and set stove temperature and stayed until all was Perfect. read more

Lee's Appliance - Appliances & Repair Near Me - Brisbane, California

As our gas stove started to malfunction, one by one 3 out of 5 burners stopped igniting. I asked around and Nextdoor neighbors recommended Lee's Appliance. What a positive experience! This is a small family-owned business. The husband does the repair work and the wife handles administration and schedules appointments. When I asked for a quote, she gave me a range, noting that parts would be extra. John arrived on time, assessed the problem, fixed the stove and charged a very reasonable price, which was within the quoted range. I highly recommend Lee's Appliance for your stove repair needs. Efficient, honest quality service with no drama and no gimmicks. read more

I saw the 5 star review and thought really? Who gets a 5 star review? Wow! Well I'm a believer now! John came out this afternoon and fixed my oven so the gas smell went away. Turned out my igniter in the oven was getting lower and lower. What I really appreciated though, was the way he explained everything above my oven to me without judging me for the fact that I messed up my burners so that my igniters on the stove top don't catch as well as they should. Lesson learned. Next time clean up after those spills! He's a great guy who went above and beyond what he needed to do and made sure everything was tidy and working before he left. I really appreciated the time and effort he took in making sure everything was a-okay. He's gonna be my go to guy whenever I have an appliance problem but i think he fixed it and explained everyone so well I don't expect to see him for awhile! read more

I literally just made a Yelp account to write this review. My 1950's O'Keefe & Merritt stove busted a leak, and it was clear that something was pretty wrong internally. I was emotionally preparing myself to be stove-less for several weeks while I tracked down a person familiar with antique stoves, and ordered all the parts, which are no longer in production. I got in contact with John and he came over right away with the refurbished parts already with him!! He disassembled the whole stove and swapped out the broken part in around an hour. He even found a small secondary leak and fixed that. I cannot believe how lucky I got in contacting him. I've honestly not had the pleasure of meeting many people as good at their job as he is. If you have an antique stove, definitely give him a ring. read more

Lee's Appliance - back in business! - Appliances & Repair Near Me - Brisbane, California

John Lee came to our home this afternoon to fix our oven after we flooded it following a small oven fire. Really nice guy, and had assessed and fixed our oven in well under an hour. Extremely reasonable price too! Helped clean up the oven and stayed while it ran for a bit to ensure it was working and safe. Professional, friendly and excellent value for money. Highly recommend! read more

John did it again! Repaired a fifty year old range. John showed up during his service window and showed his expertise. For old stoves in the City better call John. read more

Lee's Appliance - 1967 Caloric gas range. - Appliances & Repair Near Me - Brisbane, California

Lee's appliance was absolutely fabulous! John Lee is amazing. He is extraordinarily prepared, professional, and determined to find and correct the problem. He has so much expertise that is unbelievable. I haven't been able to use my oven for the last 10 years. Even when it was in the off position it kept running at a low level and I couldn't leave it on. John worked on it and determined what the problem was which was a real mystery. He worked diligently to find and correct the problem quickly . I am just thrilled to now have an oven after not being able to use my oven or range for 10 years. I feel so fortunate for John's referral. Aside from being a master repair artist, he's lovely man and a pleasure to do business with. He's one in a million! Thank you again John. read more

This is the second time that I called Lee's Appliance to fix an appliance problem at my mother's house in San Francisco. Both times, the experience has been excellent. John's wife, Stephanie, answers phone calls and acts as liaison. She is courteous, pleasant to talk to, and returns calls promptly. John makes the house calls to do the repairs. He is knowledgeable, skillful, pleasant, honest, and charges very reasonable prices. This most recent service call was during the Covid-19 pandemic. My mother's stove top stopped working mid-morning. I called Lee's Appliance at 11am. Stephanie took my information and called me back with a time window for John to arrive at the house. She told me that John takes all the necessary precautions for safety such as hand washing, cleaning, mask, and social distancing. John arrived around 2pm and did his usual quick and skillful diagnosis and fix. Since I live in a different city, he called me to give me an update on his work. Once again, his fee was very reasonable. It has been a pleasure working with Lee's Appliances on two separate occasions. I give them the highest recommendation for appliance repair in San Francisco and will definitely call them again if needed. read more

Called to get a repair for my oven which I thought broke due to a blown fuse or board. Couple troubleshooting steps over the phone and it was just a GFI. Saved me $$ by not having to call someone out. Honest and good guys here where other companies wanted to send a technician out to charge a flat rate to do some of the troubleshooting. read more

John is such a great guy. Very knowledgable, up front, and extremely reliable. So happy we were able to find him when our newer whirlpool oven bake/broil stopped functioning. He was up front about the part (control panel) possibly being expensive, but when he found one it was a great price. As soon as he got the part he arranged to come and fix the oven. It was two days before expected and he got it done really fast. I highly recommend Lee's appliance over any of the businesses in the city, if you are in San Francisco he does repair here as well. Much appreciation to John at Lee's Appliance! read more

I love my old GE range. I didn't realize how smart it is! During dinner prep the control panel went dark and everything went off. We flipped the circuit breaker and checked the outlet. My range remained lifeless. Called Lee's Appliances. John came over today. Told him what happened. He asked a few questions. He brought my GE back to life! Turns out it has a feature that shuts down when the voltage coming in is too high, too low, or fluctuating! John told us what to do if it happens again. He asked a few more questions (yes, our lights do a slight fade/brighten flicker thing, and yes our microwave did a circuit throw awhile back, and my computer shut itself down). John checked our circuit box, and he checked outlets. He told me to ask PGE to check our neutral line. PGE came out and sure enough, we had corrosion on our neutral line where it comes into the house! Thank you John! Talk about service beyond the task! HIGHLY RECOMMEND. PS Reasonable prices, too! Bonus: Stephanie in the office is friendly and efficient. Great team, great family small business. read more

John is amazing!! He came to our house today to fix a 7 year old dishwasher that was leaking water onto our wood floors. It is wedged under old cabinetry that is not a standard height, so getting it out was very challenging. Luckily, he had the right tools and expertise to remove it without damaging anything. John found the problem, repaired it, fixed the squeaky hinge as well (not scheduled) and even helped with our old stove. He is extremely knowledgeable, experienced, trustworthy, professional and personable. I can't recommend him more highly. 10 stars!! read more

We hired John after an outrageously expensive fix from another appliance company. They charged us a fortune and it didn't fix the issue on our old O'Keefe and Merritt stove and they wouldn't return to take another look. John is the A team. He is worth so much more than 5 stars....worth a galaxy of stars!!!!! He found a gas leak that the plumber, PGE, and the other stove guy couldn't pinpoint. John fixed the problem for an amazingly reasonable price. John is a credit to his trade which was passed down to him from his father. read more

5 - STARS - 5 We purchased a new gas stove about three years ago and never got around to install it. Then last year we did a remodel and this stove didn't quite match the decor so this stove goes back into storage in the garage. Last week, our contractor moved this gas stove to a rental unit and connected the gas line and the stove would not light. Rather than have the place blow-up, it was time to call a professional. I found Lee's Appliance, Inc. on Yelp with 6 (5 stars) & 1 (4 star) reviews. Lee's is a family run operation with Stephanie manning the phone's and John doing the repairs. Lee's services - San Francisco. They're specialized to repair: * All gas & electric stoves/ovens * Hood fans * Garbage disposals * Dishwashers John adjusted the stove, replaced the old gas line, and wiped up some oil in the oven. He tested the burners, broiler and oven to ensure everything was in perfect condition before charging us a modest $127.00 ($30 part, $90 labor, $7+ SF sales tax on the part). He was here an hour plus. My wife said John was friendly, polite, fair prices, and best of all honest. We wish more businesses were like Lee's. Thank you Yelp - here's another 5 star review for an AWESOME Yelp local business - doing it the right way. read more

Excellent response time and fantastic service. He quickly found the problem, had the replacement part in his van, and fixed stove. Electric ignition was going haywire bc a control module was bad. Now Viking stove works great. read more

John was recommended to me by another business that doesn't work on Wolf stoves. He was able to come by the next day and fix all our issues for 1/5th of what I was quoted from another company. He is so honest and hardworking and a great guy to boot! He's an SF native and knows what he's doing. I highly recommend John Lee and will be calling him with any needs in the future. I genuinely enjoyed the experience of having my oven repaired! read more

Amazing professional service! Don't look any further if you have a Wedgewood stove! Couldn't have been happier to have found this gem of a family-owned shop in San Francisco. He was knowledgeable and honest and helped get my old oven back in tiptop shape. Showed up on time and the price was incredibly reasonable! I will be using Lee's again without hesitation! read more

We needed our Viking stove repaired. We went to search for authorized repair people; had one guy out who was going to charge an arm and a leg and had no parts with him. I asked around on next-door and got a referral for Lee's appliance. I can't thank them enough for that referral. John came to the house the same day we called. He totally knows Viking stoves and fixed it in short order. He had all the parts with him. And he was super reasonable. I am so grateful to find this reliable business. Make it yours. read more

Prompt and efficient service. I made the appointment and let them know the pilot light on my stove needed repaired. They gave me an initial quote over the phone and said the technician might be able to fix it pretty easily. The technician was prompt, friendly, and considerate. They had the supplies on hand to fix stove and informed me I could I have it done that day. The price was reasonable. They had the stove working in less than an hour. Very satisfied. I'm relieved I don't have to use a long lighter to light the stove anymore. read more

My 1940s era O'Keefe & Merritt stove is like a beautiful vintage Cadillac that lives in my kitchen. For me, it is a highly functional work of art that I appreciate every day, except . . . the oven hadn't been working for over a year. A different repair person left me flat after promising to find the right part to get the oven going again. That's when I decided to find someone else. I pulled open one of the broiler drawers and noticed an old sticker for Lee's Appliance. It bore a vintage San Francisco phone number and I thought it was highly likely that the company was no longer in business. Curious, I then searched Yelp, and bingo, I found another business called "Lee's Appliance." I called and John then arrived promptly to fix my oven. I showed him the sticker on the broiler drawer and he said, "that's my Dad!" What a moment for us both. John did a great job fixing my oven, right on the spot, gave my stove a tune-up so that I can light the burners without a match (welcome to the 21st century!) and gave me a tutorial on how to keep this beautiful baby going for many years to come. I'm grateful to John and feel so good that my old stove has been cared for by two generations of Lee's Appliance experts. And now there are two stickers on the broiler drawer to prove it. I highly recommend Lee's Appliance. Worth every penny and when you hire John, you will be supporting a longtime San Francisco Bay Area family business. read more

Lee's Appliance - 1940s O'Keefe & Merritt stove now cared for by 2 generations of Lee's Appliance experts. - Appliances & Repair Near Me - Brisbane, California

A Wedgewood gas range oven came back to life, last week. John is a magician. Lee's Appliance is also standing the test of time. Call me, grateful. read more

I have a Frigidaire Custom Imperial electric stove that goes back to the mid-1960s. It has functioned beautifully until two burners stopped working a few weeks ago. I must have called at least ten places (including Frigidaire) and no one knew how to fix it. I got a lot of "never heard of it," or "they don't make parts for it," or "impossible to fix." Then I called Lee's appliances. John came out the very next day. He was familiar with the stove, knew exactly what to do, and got right to work. He was absolutely fantastic. He charged a more-than-fair price, and I now have a completely repaired stove that is working better than ever. Thanks, John!!! read more

Wonderful experience with these folks. They took my info and asked about our old stove. They arrived and fixed up the old stove for another year of use; they even showed me how to better maintain it. read more

The woman who answers the phone is such a sweetheart- you can hear it from her voice! Lee's Appliance is a family owned business passed down from generations. John is the main technician and gets the job well done each and every time. Highly recommended for your appliance repairs! read more