Have used Bob's Appliance many times for wall oven repair, cooktop repair, as well as washer and dryer repair. Tommy provides prompt and excellent service a a fair price. Am always very pleased with the results! read more

I'm so happy that I called Bob's Appliance Service! They are local and showed up promptly, fixed my gas stove quickly and even gave me a tutorial on how to avoid the problem in the future. I only paid the house call fee-love businesses with integrity! Will call them in the future for all my large appliance repair! read more

There are a lot of repair companies out there, and hard to know who will be fair and excellent--Tommy at Bob's Appliance Service is the best. He's called on us twice now; the first was to confirm our washing machine was, indeed, beyond repair and time to replace, and the second call to change the switch on our dryer (see photo). He is responsive, accommodating (he was able to come at 5pm!), and very knowledgeable. He explains what he is doing, and offers advice on how to make your appliances last longer. This kind of work ethic seems so rare these days, we truly appreciate it! read more

Bob's Appliance Service - dryer with broken knob, which Tommy replaced with a more practical, and durable push-button switch - Appliances & Repair Near Me - San Francisco, California

Call Tommy NOW, he is golden. He is a great communicator, incredibly talented, down to earth and fun to hang out with while he is fixing your stuff. We feel so relieved to have finally found an appliance repair place that we trust and feel super good about. read more

Tommy is the best. I have a 1947 Wedgewood and he fixed and adjusted the pilot light which has always been high. This was only the second time I've had it serviced in 50 years. Last guy left pilot on high. Highly recommend Bob's. read more

These guy's were awesome!!! I have a Wedgewood stove and not many people work on these anymore. Bob's son was professional, fair with pricing, and communicative. They were not hard to schedule and came when they said they were. All the other places I called were either overpriced or had me scheduled out over a week and ultimately did not even come to the appointment. Very happy with the work they did for me. The prices were reasonable and service was excellent. Highly recommend. Thank you!! My pilot light on the oven was putting out too much gas and creating a situation where gas could be smelled. They cleaned and fixed. A previous technician told me I would need to replace my safety valves but Bob's Appliance showed me that indeed they were working, just that the buttons were slow to come back out when reset. That was important for me to see that the safety valves were working and I did not need to spend 1000.00 fixing them. He also humored me and brought the gas leak detector to show me no other connections were leaking! Great company! read more

I highly recommend Bob's Appliance Service. When the washing machine gasket needed to be replaced, Tommy kept me updated on the part he needed to order, and knowing that I was about to travel, he was able to make the repair late on a Friday afternoon. I'm truly grateful for his knowledge, kindness, and understanding -- and the washer is running great now. Thanks a lot. read more

I had a failed dishwasher delivery installation and called at a whim to see if he could help. Got my instructions simplified, and good product advice - all on his off day. Greg is the sweetest, will be keeping him in my contact for the future! read more

Avoid, there are other local repair services. They came to check my oven, did not know the issue and said they would get back to me in 3 days. After 3 weeks I still don't have an answer. My $90 check was cashed and they refuse to refund it. Look elsewhere. read more

Superior excellence!! So glad they were there to help with the old stackable Maytag washer that was dumping water everywhere. It needed a belt which they fixed. Next load worked fine but a week later it dumped more water. They came back right away when I called them and determined it was the sensor (which they don't make anymore). The father and son team did some magic to the sensor and got it working.!! Saved me about 1k for a new set. These guys have been local pros for many years!! Loved the service and trust Thanks again!! read more

Tommy and his Dad are the best. We use them whenever there's an appliance issue. The repairs help us to keep our appliances energy efficient and in great working order. They are cost effective and do great work! Plus they are just kind people! read more

Excellent service and top-notch expertise. This is my second review of Bob's Appliance Service. I had water dripping into the washing machine tub when the washer wasn't running. Called Bob. He called me back within an hour. And he and his son Tommy were here a little later the same morning with the part - water intake valve - and the fix. I couldn't be happier. Bob has years of experience fixing all makes and kinds of appliances and Tommy is a whiz. It's an old washer. They checked it out. Said it was in fine condition. They saved a good old Maytag machine from the trash heap. read more

My Wedgewood gas stove problem and repair experience were very similar to those of Mike C (12/13/18) and my impressions of Tommy were similar to those described by Chris C (5/12/20). Tommy said the stove should continue to perform well for years. Thank you, Bob and Tommy! I was referred to this company by Robert's Hardware on Haight St, SF. They also are a 5-star business. read more

I called in the morning and Bob offered to come out the same morning. And he arrived right on time. Sadly, my dryer was toast, and he rightly suggested a new dryer rather than the motor, which would run me almost as much as a new dryer. However, I also had a problem with my washer's lid switch. He jimmied it with pliers - something I had already tried, and thankfully decided right before he left to look closer. I needed a new lid switch after all, which he promptlly replaced. I was a little disappointed that the service call was not credited since I had work done but some places don't. So, while I found the parts and labor reasonable, I was disappointed with the 80 dollar service charge. read more

It was 5:45. Guests for dinner were arriving at 7. I had peeled potatoes and beets ready to go in the oven. But the wires in the oven (which I found out later should not be there) had completely deteriorated due to an oven fire a few weeks before. So yes, I had put myself in this precarious position, but was looking for a quick fix and fast. And while no one - not GE, not Maytag, not any service out there was able to come and at least tell me my oven was safe, dear old Bob showed up in 20 minutes to help. He told me that the starter had actually been installed incorrectly (read: danger) and he completely fixed the issue, replacing the wires and putting them where they should be. Which is not in the oven. He then answered all my absurd questions about the oven and safety and really anything else I wanted to know. He is a sweet man, quick with his tools, and overall a gem. Oh and his rates are extremely reasonable. I know I'll call him the next time I need a fix. read more

I had a problem with my Dryer. I called Bob at 11:50 am and he told he could be out to my house by 12:00 to check it out. He quoted me over the phone for his diagnostic fee which was more than reasonable. Sure enough he shows up at right at 12:00 checks & has my dryer working normal by 12:30! He advised me on a couple other things which he noticed which I will take care of. All in all speedy, efficient, friendly service which was priced very fair. I will be calling bob next time. *He only takes cash or checks read more

Bob has been fixing appliances for 30 years, which is almost as long as I've been alive. He is encyclopedic in his appliance knowledge. We had an emergency situation with our Maytag stove (the emergency being that the stove has been broken for 6 months and I was about to lose my shit if I had to light the stove with matches for a single day longer), and I called every repair guy with a 5 star rating for a last minute appointment. I was practically laughed out of town. Finally I reached Bill, who must have heard the panic in my voice, because he said "Ok, I am on my way to a job, but I'll try to swing by." He quoted his pricing up front, arrived and tore apart the stove efficiently and quickly, located the wires that had come loose*, replaced them, and rebuilt the stove. Stove is now working like a dream again. Highly recommended. Also, he seeing the shoes by our front door, he offered to remove his shoes. Great attention to detail. *what kind of crappy manufacturing is this, Maytag? wires coming loose inside the stove? read more

I have used Bob for a half dozen repairs over the last 3 years, including a gas fireplace, outdoor grill, stove, and furnace. Every repair has been quick and reasonably priced. I asked Bob to just replace the wall furnace in a rental unit and he said, "Hey don't get a new one. I can fix this one and it will be fine." That saved me several hundred dollars and our tenant get heat one day sooner. When you call Bob's, you get service. read more

Bob just came and went, left a beautifully fixed dishwasher in his wake. Am so glad I found him here on Yelp - thanks to all of you who provided helpful reviews. He provided same-day service. Was upfront about (totally reasonable) costs, as others have mentioned. Was polite, efficient, on-time, and just no-nonsense. Bob asked how I had heard about his service. I said, "Yelp." Then I asked him, "Have you ever read your Yelp reviews?" He said, "No, I'm not very good with computers." So I began to wonder about the only non-5-star review and think that it must have been some sort of fluke or misunderstanding. Sorry about that. Don't hold your breath for a call-back in response to your review - he's not online. Just call him again if you have an issue with his service - he seems extremely responsive as long as you're dialling the right digits. Anyway, this guy is solid, professional, and just a nice person. I asked him to come back next week to deal with our furnace. Will be glad to have his assistance once more. read more

Bob and his son replaced the water intake valve on our washer (the old one was failing, which caused the washer to sometimes fill when it wasn't operating). I probably could have done it myself with the help of a friend, but it would have taken all afternoon since we have a stacked washer/dryer that is hard to access. Bob and his son responded quickly to our call, finished the work in 30 minutes, and charged what was in my opinion a fair price. Bob was also very friendly. He clearly enjoys his work and takes pride in it, which is probably the most important attribute in hiring someone. I would definitely recommend him. read more

Bob's Appliance Service just completed the requested job. We needed our washer's cold water filter cleaned and replace our rubber hoses with new nylon braided ones. While we had another top rated Yelp company come out and assess, the estimate work order and parts came out to over double what Bob quoted on the high end. Bob was responsive, upfront, honest, and accurate with his estimate which required his son to help move the stacked W/D unit. In fact, they actually finished inside a hour. They even cleaned the area behind the units while the appliances were out. As I told them, I hope I don't need to call them but if I do have any future appliance issues, I will definitely call them first. read more

Frank's all city Plumber's referred me to Bob's for my dishwasher issue. Bob was here within an hour of talking to him and had the dishwasher fixed in about 20 minutes, didn't cost an arm and a leg. Polite and professional. This guy clearly knows his appliances. read more

I feel so grateful to have found this company! Tommy was great! He fixed my stove quickly and it is working better than before!

I have a beautiful old Wedgewood stove that had a few problems: it wouldn't light by itself (I'd been using a lighter for over a year), I smelled trace amounts of gas in the kitchen, the griddle didn't work, and the oven door didn't shut all the way. The one I wanted to get fixed were the first two issues. I had heard of Wedgewood repair services in Berkeley, but I wanted someone as local as possible to support their business. I found Bob's on Yelp and called and left a message. After not hearing back all day, I was a little disappointed and planning to find someone else. However, the next morning, I got a call back from Tommy and the first thing he explained was that they work three days a week (M/W/F). He was very nice and patient listening to my issues and asked if I'd checked the pilot lights for the gas leak. It was clear from the short conversation that he knew about these stoves, and although I was hesitant about the high cost (at the time of this writing, $90 for the visit itself and $90 for each half hour of the visit), I made an appointment for the following week. He was right about the pilot light, one of the two was out and I was able to re-light it and have not smelled any gas since. The visit was great. He called when he was on his way and showed up within the 2 hr time window he had specified. He was young, polite, and soft-spoken. Within 10 seconds of removing the covers to see inside, he was able to tell the burners had been accidentally switched, probably during some deep cleaning, and the tubes weren't lining up with the pilot lights anymore. He switched them back and my stove was lighting like it used to! Since I was already going to be paying for half an hour of labor, and it had only taken him 3 minutes to uncover, diagnose, and fix the problem, I asked if he could take a look at the griddle. He patiently answered my questions and was able to fix that too! So stoked to make burgers on there this weekend. We still weren't at the half hour mark. He then asked how my oven was doing. I mentioned it was great, except the door didn't fully close to a sealed position. Another 5 minutes, and he had fixed that too! At this point, we were at the half hour mark, so when I asked how much I owed, I was steeling myself to have to write a check for a full hour, since by the time we'd be done, we'd be slightly over 30 minutes and he'd done more than we had planned (clearly I've had much experience getting ripped off). Imagine my pleasant surprise when he charged me the amount for a 30 minute visit! I will definitely be using Bob's Appliance Service for any future appliance servicing needs! read more

One of the oven door springs on our Wedgewood stove snapped the other day. The first place I called wouldn't work on my particular model of Wedgewood. They referred me to Bob's Appliance Service, and I'm glad they did. Bob and his son came out the next day and fixed the problem. It wasn't cheap, but it was a difficult repair and I'm glad I didn't try to do it myself. read more

Highly recommended. Got the igniter in our gas oven replaced. Tommy observed COVID-19 safely protocols and was very pleasant.

The key is to not buy a high-falootin' computerized washer in the first place. Keep it simple! Bob looked at my washer and called in for the part-- sure enough, they had one. He sped off to get the part and had the machine back in order. All prices were quoted upfront. He's the good kind of Old School. Recommended Highly read more

Such friendly and fantastic service! Bob and his son are very nice and knowledgeable locals. They were straightforward about fees and work to be done, with no nonsense. Months later the refrigerator and stove they repaired are still running tip-top! read more

Excellent team, father and son. They fixed our oven, the reason we called for, and also fixed our stove so all burners light. We will definitely call them back. read more

Bob and his son repaired a chronic gas leak and weak igniter for a stove: came on time, immediately recognized the problem, had the required parts on hand, and fixed the problem within an hour. They were happy to explain in some detail how the burner heads worked and why they were broken, which was pretty sweet. My only quibbling disappointment was that he wasn't the Bob of Bob's donuts. read more

Easy to schedule, family business, quick repair, good rates. Would definitely call them again when I have a need. read more

I live in an old Victorian and have a gas fireplace that I use all the time because it is my main source of heat. The first time it stopped working, I was worried about the cost and most of the places I called simply said I would have to replace it. It is difficult to find places that will fix fireplaces and appliance insurance won't cover the fireplace. That's why, I am so glad that I found Bob, he has fixed my gas fireplace twice over the last couple of years and has done a great job. Bob also fixed the broken washing machine in our building. He is reliable, on time and reasonable. read more

Trust Bob to do a superior job. Bob Appliance Service has been servicing our management buildings and proprety for sale since 1991. As good as it gets. read more

Customer service is terrible. They are quick to put the blame on you and not friendly at all. I had an appointment from 1-5 pm. They called at about 9 am to see if the technician could come early. I work nights so I was asleep and didn't really want them to come early. I called them back at 1 pm and they stated that a technician has already came that way and because I didn't answer the phone they would have to come back another day and it was my fault. Seriously though when I schedule 1 to 5 and I don't answer try again from 1 to 5. However, the technicians are great. Would definitely recommend them. Just avoid there customer service as much as possible. Extremely unfriendly. read more

I had to leave the city in an hour and called Bob for my Maytag dryer - he came right away informing me in advance about the charge!

We had a crisis with our combination washer/dryer when an underwire from a bra (!) worked its way underneath the drum. Bob was recommended to us by House of Louie where we purchased the unit. He came out within two hours and everything is fixed. Very professional, reasonable, and nice! We will definitely use him again for future repairs. read more

I haved used Bob a lot in the past for everything from my dishwasher, stove, washer, dryer and today my fridge. He is always on time and if you leave a message on his voicemail, he calls back promptly. Today my wife found our freezer was not keeping the food cold and with 3 kids, we needed a fix fast. I called this morning and he was out at my house in the afternoon. The best part about his service is he probably has the missing part in his van, which he did. There may be cheaper repair guys out there, but I'll never go with anyone else. read more

Extremely professional: punctual, friendly and extremely reliable service. We learned about Bob on Yelp and, indeed, the 5-star ratings are well deserved. Highly recommend!! read more

Very thorough on time service at a fair price. I have an older french stove that no one sells or carries parts for in the USA. Consequently most repair services don't even want to look at it. I ended up securing parts from the UK since the manufacturer (Rosieres) would not even respond to email. Bob's was able to service due to superior electrician's skills. read more

Bob is the best kept secret around. He has fixed many of my appliances, including the washing machine, dishwasher and garbage disposal. He is fantastic and quite reasonable. read more