Very nice, spacious, Laundromat. Was passin by on a road…read moretrip and came across this place and really liked it. Safe area, plenty of parking spots, they even have a Barbershop in the same building. Highly Recommended.

The machines are great, takes credit cards but the attendant Rosa, an older Mexican lady is a pain…read more She is constantly nagging people about which table customers can use etc. She is constantly hovering and just veinv a very annoying person. This woman has an issue. Unpleasant experience. Avoid Rosa if you come here.

I dropped off on a Monday and my clothes were delivered 8 AM on Wednesday. I'm very happy with…read moreservice - will use again.

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

Continuing on in the current alphabet series nearing the end of the prior to 2018 to 2024 series,…read morewhere after I will be going back through with twentysomething more in this period of time of runner-ups of DMV businesses for ones where I picked a place out of town originally to promote (more places local to the DMV). Representing prior to 2018, Y is for Yates Dry Cleaning. I lived in 2 rooms in houses in Del Ray Alexandria. The 2nd of the houses (Apr.-Oct. 2014), one of the roommates worked at Yates. He told me I could get half off my shirts, pants, etc. At this time in Spring 2014, I was dressed nice for the office & work travel 4-5 days a week, so dry cleaning was important. I went to Yates a few times while living in Del Ray. The quality was overall good, maybe a couple of minor things the few times I went there. Their regular price in 2014 was a ripoff; it's more like what someone might've paid in the early 2020's I'm guessing. I went in, and they'd argue it's only a 25% off. I said no the roommate (who I forgot what his name was) gave me 50% off. There was a bit of back & forth. Even at 25% off, it would've been more than a lot of places in 2014. Ultimately, they'd concede as they still wanted the business, but I didn't like having to fight with them. In October 2014, I moved to southwest Arlington near Bailey's Crossroads, so Yates was a lot less convenient. I went once or twice as I wasn't confident about what was a good dry cleaner in my new area and went with what I already knew, but Old Town Alexandria area was a haul. I looked around on Yelp & wasn't convinced on my most local options within a couple of miles from me, and ended up going to one in Falls Church on the other side of the downtown (See my May 2018 5-star review of Spectrum Cleaner, also a different alphabet series). Although it wasn't close to my home, it was still a bit easier than schlepping to Yate's plus I did get tired of arguing about the 50% off.

Quick turnaround (about 2-5 hours). They say they'll call when it's ready, but I usually just come…read moreback myself. Decent facility, I use them often when in town.

Super clean and organized for convenience. Supplies available for purchase. Staff were not very…read morefriendly.

I stopped in to wash an area rug. The worker was helpful and friendly. There was a minimum to put…read moreon the wash card. There was also a free dry time but I did not use the dryer. I was pleased with my experience and would go back if needed.

I have been coming to Rose Hill Laundromat for over a year, and it has always been a great…read moreexperience. What makes this place stand out the most is the amazing staff. There are three women and one man who work there, and they are always respectful, kind, and willing to help customers whenever needed. They create a welcoming and comfortable environment for everyone. Another thing I truly appreciate is how clean the laundromat is. Every time I visit, I see the staff paying attention to the space and cleaning whenever they notice trash or dirt on the floor. It's clear they really care about keeping the place clean and pleasant for customers. They also have plenty of washing machines and dryers with different load sizes and price options, which makes it very convenient no matter how much laundry you have. The seating area is great too -- there are comfortable chairs and tables where you can sit, relax, and fold your clothes while waiting. After going there for more than a year, I can honestly say this laundromat is reliable, well managed, and customer-friendly. I highly recommend it to anyone looking for a clean and welcoming laundromat in the Alexandria area.

There is a minumum weight of 12 pounds when you drop off laundry for wash and fold and it you drop…read moreoff less than 12 pounds, there is a minimum $21 charge.

I dropped my laundry off here twice for wash and fold while in town. They only charge $1 a lb and…read morehave it ready for you the same day! I dropped my laundry off at 2:30pm one day and it was ready before 6pm on the same day. Staff was very friendly and clothes were folded perfectly. Definitely using this place anytime I'm in town and need my clothes washed. ***CASH ONLY.

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.

I have used this cleaners 4 times so far. I have been pleased with the quality of their work.read more

The best cleaners in the area. I am very picky and have tried many dry cleaners around here, and…read more5ive & 2wo are the only ones I will trust with my garments from now on. They do quality work and provide excellent customer service. I have also brought in multiple items for alterations and they have done an exemplary job with all.