Lee's chicken is always good food. This review is more about customer service and business practices. I sometimes get Lees to go and take home and eat, but sometimes i like to eat in. I walked into the 21st street Lee's at 6:56 pm. I was running errands and wanted to sit down eat. The employee at the cash register said the lobby is closing in a few minutes. So i asked: "so i cant sit in here and eat? He replied "no, carry out only" So i asked "why so early?" He replied "we close at 8, so the lobby closes at 7 so we can start cleaning up" I am asking now, hoping Lees management sees this. How about you dont start cleaning until the end of customer business hours at 8 pm? This is what all food service does except for lees! C'mon Lees! Do better. read more

We drove an hour for supper there and had the Best fried chicken by far. Perfectly cooked and delicious. Fast and friendly Service. We ordered bone-in chicken meals with mashed potatoes and gravy, coleslaw and biscuits. For a fast food place it was really good read more

Like for real... it's 7:22pm on a Wednesday and their sign says in a hand written note, "Store hours 11am-8pm" and yet the lobby is closed and the doors are locked! Well you just cost yourselves a customer because you're too lazy to uphold what your signage says. I hope going home early was worth it! Oh and the prices have gone up thanks to "shipping issues" ... not worth it anymore! read more

Lee's Famous Recipe Chicken - Hand written sign that states their hours they don't uphold! - Chicken Wings Near Me - Newark, Ohio

I have not been to Lee's famous recipe Chicken for quite some time. After tonight's meal, I think I remember why? In a nutshell, it sucked! Everything about it sucked. They baited and switched prices from their website, the prices in the Drive-Thru window were a couple dollars more for each meal. That is not right! I got a five-strip chicken dinner, my two sides were potato wedges. I can tell you 100%, they took old potato wedges and just threw them back in the grease to heat them up. The breading on the chicken dinner my wife got was so salty she couldn't eat it. I should have stayed home and made a peanut butter sandwich. read more

Enough is enough! Every time I stop at the drive thru I get home to something missing or the order is wrong. I ordered the 3 pc and ask for all 3 to be legs. Today I got home and when I opened the container there were 2 legs. My receipt said 3pc. Sides were tiny and of course there has been an increase in pricing. I attempted to call the number on the receipt, no answer with each attempt (3). Also when I pulled up, I was the only customer, it appeared that the employees were all outside. Apparently this establishment does not have a manager. Now they also have 1 less customer. read more

Not all Lee's Famous Chicken is equal :-( The chicken at the 1635 N 21st St location is the worst. The chicken was way overcooked and the green beans had no flavor what so ever!! I've tried the chicken at the 1005 W Main St location and it is a bit better. What I do find interesting is neither of these places cook the chicken as well as they do in the Dayton OH area. The Marion Ohio location comes VERY CLOSE to cooking excellent chicken. These franchises in Newark should be retrained on how to produce the high quality food this franchise is known for. I will never order food again from the 21st location and just maybe from the Main St location when I happen to be in the area. read more

I stopped in a pinch having driven by it many many times. A friend told me it was one of their favorite places to get chicken and so I thought what the heck. I ordered the chicken tenders with a side of mashed potatoes and gravy and I have to say the quality of the chicken was amazing and the breading was perfect! Not too much and not too little. I would definitely go back again and would have to say that I prefer it over KFC. If you're out in Newark give it a try! read more

I think one of the grossest meals I've had in a while the chicken wasn't even warm they were hard and the macaroni seemed like it was yesterdays leftovers slightly warmed up. I'm pretty disappointed totally do not recommend this place read more

Lee's Famous Recipe Chicken - Not fond of the side not being in separate container and so little - Chicken Wings Near Me - Newark, Ohio

Their bone in chicken is always juicy and well seasoned, we prefer it over the bucket place. Their chicken tenders in my opinion is far better than the place that gives you Texas toast. They seem to have juicier and better flavor. I still prefer the bone in chicken and it seems to me their chicken has more meat than others? Plus their sides seem to be larger and better flavor. Then again we've always ate here for many years so I may be partial :) read more

Fried chicken and the livers were great. Best beans and slaw. Drive thru goes quickly and employees are friendly and pleasant. Our favorite place when in town. read more

stoped for 3 piece dinner, seemed that attitude was on board today, young man at window seemed disgruntled. ask for butter held bag out window to put in , one in one on ground, and could haved cared less, had other bad experinces there, no biscuit, wouldn't cook fish at 6:30pm, was told fryers already clean, 3 times of that. 1 time no cold slaw. said was out of, large turn over, new faces constantly. r meyers read more

12/1/22 I purchased a combo meal and did not receive one of my large sides. Tonight I purchased something else and brought this up and they said there was nothing they could do about it. It also took near 20 minutes for them to service 4 customers while the manager and 2 others were just talking in the back. read more

This place is the worst in the fast food industry. They don't take your order very efficiently and their customer service is terrible. This is the 21st St location. Try calling their number and no one ever answers. Don't know how they stay in business. read more

lees west main st newark ohio simply refused to replace large order of gizards we didnt get in our order I drove all the way back to be told no . I guess probably been stopping there for more than 20 yrs , wont ever be back Roy Kirkpatrick so nice how you treat seniors at your location read more

We were at Lee's in Newark today. We were very pleasantly surprised. The service was extremely good. We felt like we were invited friends. The food was as good and hot. The staff were friendly and made us feel welcome. (YES I know i already said that). Lee's is more than a 'fast food' restaurant. read more

Is it wrong that I would drive almost 40 minutes one way to get Lee's Chicken? This one here in Newark is always fresh and the staff are super nice. See you next time. #leeschicken read more

Working in Heath today feeling hamburgered out . A couple of co workers have told me about Lee's famous recipe chicken . When I heard they serve chicken livers I was like yep I'll go try it . Now I'm a big guy with a big appetite so I thought I would have no problem tackling a large order of chicken livers ...I was wrong ! Let's start with the livers . Lightly breaded with just enough crunch to let you know it was there and still letting the livers shine through . Some people may think chicken livers are a simple thing to cook but there is a fine line between being under done and being hard and rubbery . Lee's managed that tightrope expertly . The livers were cooked perfectly and tender enough to melt in your mouth . The biscuts which I assume were buttermilk were amazing . Lee's made a believer out of me today . One word of advice the large order will feed two . read more

Lee's Famous Recipe Chicken - Breaded chicken liver . - Chicken Wings Near Me - Newark, Ohio

I grew up on Lee's and never liked KFC. We moved to Columbus 15 years ago and there are no Lee's in Columbus. So when we head back home to visit, we will stop and get some. We stopped on Saturday night. My husband ordered the chicken strips and wedges. As he said "These are the best strips I've ever had, even better than Cane's". They were really good and fresh. I got the breast meal and added a chicken leg with mashed potatoes, green beans, and biscuit. It was soooo good. The taters and gravy tasted like homemade. Green beans were a little salty but I ate them all. And I have to say, THANK YOU for not using 'honey sauce' but real honey. Sooo much better. read more

HORRIBLE! Staff was rude and very disrespectful to a disabled veteran! They need to learn manner and how to respect others! The manager told my DISABLED VETERAN grandfather to 'shut up' when he asked her to repeat what she said! DO NOT EAT HERE! read more

Only 3 very small pieces of chicken in a pot pie. Kind of disappointed in what appeared to be a nice dinner change.

Brought food from Lee's 3 weeks ago. The chicken had blood in it. Biscuits was burnt. was so turned off. We threw the who 35 dollar meal in the trash..I. Called to complain and they said they would send me a gift card which I never received. The worst chicken place I ever had. read more

Refreshing to get a hot, delicious carry out meal that included everything I ordered! Staff was very friendly, also!

For real, I'm in love with lees chicken spicy chicken strips. Sometimes the service is slow, but the food is always fresh. It's not the nicest , but it's a fried chicken joint. Anytime they've messed up, they more than made it right. read more

This is my favorite fried chicken. So much better than those poor abused pigeons from Kentucky. Why does Yelp list this as Chinese???

Best service I've ever had through the drive thru. I could see the manager motivating hai staff to get our food out. They were slammed and kept telling them how much of a good job they were doing. We need more people like this staff. Thank you read more

I have to say, I was very excited when I found out my route was going to take me past a Lee's during lunchtime. Their quality, meaty, not too greasy great chicken flavor fried chicken is my favorite! I was even more excited when I saw the fried gizzards on the menu! My excitement however went downhill from there. When my gizzards came out they were soggy and drenched in oil. I had them fry them a little longer and then they were nice and crispy, but still drenched in oil, so much so that they were not very appetizing. I ordered a drumstick and the combo, with one spicy and one famous recipe. The spice was hardly detectable, as was any flavor, but it did have a nice crispy exterior. The flavor of the meat itself was a little off. My famous recipe thigh was worse. The flavor of the meat was very off, and very greasy and fatty like it hadn't been trimmed properly. I couldn't finish the thigh or the gizzards, so I threw them out. I hope this was an off day for them as I so love this place and hope to have a positive visit sometime down the road. read more

My mother went thru here today to get my nephew a kids meal (he's 3). He got fruit punch and when we got home we went to fill the cup up with something else and THERE WERE ANTS crawling around and floating in the cup! This was freaking horrifying! My nephew had drank almost the whole thing at that point! We called and the person who answered didn't seem to think this was any big deal, he said it was probably from the sugar in the drink--DUH! Doesn't matter, someone fills that cup and puts a lid on it! If they miss ants crawling all over in a cup what else are they missing?! If they don't have the cleanliness to discover ants in their drinks or cups what else isn't clean?! And most important, if they don't CARE that they served a child an infested drink what else don't they care about and are serving you?!. We were offered another meal, but get real! We'll never come back here. If the person on the other end had been remotely affected, horrified or expressed any sincerity at the problem maybe I wouldn't be writing this, but the reality is we were offered excuses "it must've been busy" and apathy. And considering this place is generally pretty dead there's no excuse for any uncleanliness, as the employees have plenty of time to clean and stock and recheck things. I've worked in the food industry off and on over the years and this is unacceptable on both a commercial, hospitality and human level. read more