Needed struts and knew I'd be in Florence for a conference so decided to take my SUV to the…read moredealership while I was attending the conference. Although the service was very slow, I'm grateful it was completed before I traveled back home. Amy was great in the service side of the dealership.

Driving from Washington DC to Orlando when an engine warning light came on. Called ahead to VW of…read moreFlorence and they took us without an appointment just before closing, quickly diagnosed the issue (fortunately not serious) and let us know we were safe to finish our trip. They even put a note into their system so that our service at home will know what needs to be fixed. Very nice and professional people; I highly recommend them.

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

I had an older ambulance we wanted to convert into a tailgate vehicle but the transmission was…read moreshot. Tony rebuilt the transmission and put in an electronic shifter so it would have overdrive on long trips to ball games. We got our vehicle back in the time promised and it shifted so smooth. We have been driving this vehicle for over 10 years now without a single transmission issue. Tony knew my kids would be using the ROOSTER CRUISER and wanted to make sure they didn't have any issues while on the road.

What great service! My 2006 Escalade ESV had transmission problems while we were on vacation (on…read moreI-95) and towing my camping trailer. We limped into their large garage area where there were plenty of cars & trucks being worked on by the Superior auto mechanics. Thorough testing clearly showed the clutches to be worn out and needing to be replaced (and we are 400 miles from home on a Friday afternoon). Tony Lee (the owner) had the parts, gave us priority for the repairs, and he stayed late on Friday to rebuild the Escalade's heavy-duty transmission. It was installed the next morning and we continued our vacation to N. Myrtle Beach. Tony let us park our camper next to his garages and provided electric and water hookups for the night. He even let us use his wife's Escalade so we could drive into Scranton for dinner. And he took the time to show me his race cars. What a great professional experience. And his entire team was very friendly, helpful, knowledgeable, and professional. I would highly recommend Superior Transmissions as the place to go for your serious auto repairs.

On a receipt trip between NY and Florida, my truck broke down. I had a warrantee through technet…read moreauto. I called technet and I was five several recommendations. The first 2 could not help me because they didn't work on diesels. Carolina custom trucks evaluated my problem and said they could fix it. I need a tow from my hotel. With in 5 min the tow truck operator contacted me and dispatched a truck to me. When I arrived at CCT they immediately started to check my vehicle. They contacted technet and with in an hour they had the new part and were installing it. I have never been this impressed with an automotive service business as I have been with these guys. Their facility was state of the art, With all, up to day equipment. The work bays were clean the staff were extremely professional and polite. I recommend them for any type of truck or automotive service and repair. These people are the professionals. I found out later the men and women I dealt with were all family. For all repairs And Service give these people a shot! I don't think you will be disappointed.

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work

I absolutely cannot say enough good things about Ward's. They are as honest and reliable as you can…read moreever find. They always call me before they do the work to tell me exactly what they want to do and why, what it will cost, and how long it will take. They are usually right on the dot and sometimes they come in lower or fix it faster than they expect. One time, just as my daughter was going out of town, the alternator on our van went out. Wards immediately fit her in and fixed the alternator so she wouldn't miss her trip.

Visiting from NYC and unfortunately on my way to SC, my a/c went out on me (one of the hottest days…read morein Virginia while sitting in traffic with my dog in tow). So needless to say not only was it going to be a long rest of the ride, but I was going to have an expected repair. My grandfather raved about Wards because he has had work on done on his car and took me there the next day after my arrival and from the pleasant hospitality from Danielle down to the excellent quality of repair, I was not disappointed. I took my car on a Thursday morning and they let me know they were closed Friday but the car would be ready Monday. And Wards fulfilled that guarantee. I never want anyone to go thru having there a/c conk out on them during the hot summer months but if you do and are in the Hartsville/Darlington/Florence area, please take your car to Wards!!!! Great job guys.....and my a/c is ICE COLD!!!!

Your response to my review is the same lies you keep repeating. That does not make them true. This…read morevehicle was sold by Raceway KNOWING the transmission was bad and every step was taken to lie about it and gloss over my complaint about the jerky gear change FROM THE TEST DRIVE. Yes I declined the warranty. No I have NEVER been offered "diagnose and repair at a significantly reduced rate"! I was told the best option for this situation was a trade in. For repairs, Jimmie Conner said "his hands are tied, there is no slush fund". Then he proceeded to not call me with trade in options for 3 weeks. The fact that I did not buy warranty because I trusted you guys does not mean fraud did not occur. Again, I have not been offered any reduction on diagnosis or repair but you continue to claim I declined it. Do you plan to go half on a brand new transmission? Please call me with these twice mentioned discounts that I supposedly declined.

I had a great experience purchasing my new Ford F-150 from Raceway. Friendly sales team from…read morebeginning to end.

At first, these people seem really nice and we're going to fix my car, but I'm a female and a lot…read moreof things I don't understand so I lots of questions and concerns. We were we're going to replace a torque converter and I called the back, thinking we may need to do the whole transmission and I never even got to tell him that because as soon as he answers the phone, he was rude, dismissive and I just couldn't believe I was talking to the same guy. I asked him why he was being such an asshole. He told me he would show me an asshole and said come get your car tomorrow and it's $500 they had dropped the transmission in two hours since I had first talked to him. I go to get it and even the owner was rude! I still don't quite understand why this all went down the way it did, but I will tell you these people were so rude and I would go anywhere but Aatco! Also the prices are way higher than competitors, but I don't mind paying for quality service which includes customer service. in my 50 years on this earth, I have never had an interaction like I did with that guy Daniel at Aatco.

Awful Customer Service!!! 0 stars should be an option!…read moreI was told to bring my vehicle a week ago. It sat there for almost 7 days. I called to inquire on day 3, and was told someone would let me know when they had a chance to get to it. After still no call, on Day 7 I called back and the manager rudely told me he didn't know what was wrong with it and had 60 cars ahead of me and since I was using a warranty insurance he had no idea when he could get to it. Very unprofessional and rude. Please don't waste your time, energy, or money here!!