Called Legacy due to an emergency and they were able to get us serviced quickly! Also, Cole was great about talking through solutions and warning us about potential upcoming problems! I'll be sure to ask for Cole every time! I have already recommended him to our neighbors! (Travis & Brandon were also great!). Even better - no one was "out to sell". They were focused on what was needed and how to prevent. Definitely good value and honest folks! read more

Luis and Brandon from Legacy did a great job for us. They were punctual, knowledgeable and professional. They provided me additional understanding about the problem we were having and offered options for the solution that made the most sense for us. The work was done quickly and they conferred with me along the way and invited me to see work before it was covered back up to give me peace of mind that it was done correctly. For a second problem I am having, I decided I was going to try a DIY solution, and they gave me insight into how to go go about the work on my own. If my DIY solution doesn't work, I know who I'll be calling back to get it fixed professionally. read more

I have used Legacy Plumbing in the past at a previous house that I sold. A complete redo of the sewer line. I was impressed with their quality of work and their professionalism. Fast forward 4 years. I once again summon Legacy Plumbing for my parent's house for the same issue. A complete redo of the sewer lines. lol. Yay me! I had our foundation done at the house and for the warranty to be effective, I had to get a passing grade on both fresh water and the sewer line. My sewer line fail the test and Cole quickly got to work. The whole project took about 3 days. That is without the excavation team digging and tunneling, that took 2 days. Cole kept me up to date on every process and findings while I was at work. He worked on our schedule, which is great. I don't think a lot of people would do that. Very thoroughly along every step of the way and I'm happy with the quality of work. I did get quotes with a couple of companies and Legacy Plumbing is priced competitively. I would highly recommend Legacy Plumbing. read more

Legacy Plumbing was quick to respond to my request and had a technician out within an hour. Everyone from Cindy who left me a voice mail, to the person who answered the phone when I called back, was friendly and very courteous. The tech, Luis, was professional, respectful and knowledgeable. He also provided options and recommendations. NO PRESSURE at all.... He ensured the space where he worked was neat and clean prior to leaving. Great experience! Will definitely use Legacy Plumbing again in the future. read more

Tech was very courteous and gave clear explanation of the problem and options/solutions.

I originally found Legacy Plumbing after reading Yelp reviews on roughly 20+ plumbing companies. Based on the hundreds of glowing reviews, Legacy was my number one choice. However, I needed a plumber on Saturday, and Legacy was/is not open on weekends. I hired a plumbing company that was opened on weekends, and the plumber was not able to unclog the drains after 2+ hours (he said he didn't have the correct equipment). He told me that I could schedule an appointment the following week and ask for their drain specialist. After assessing the situation, I decided to go with my original choice, Legacy Plumbing. And what a world of difference between the two companies!! From the get-go, Legacy was professional and responsive. I was very lucky that they had a Tuesday morning cancellation, and they sent Jonathan to fix my plumbing woes. Jonathan was efficient and professional. He was able to correctly diagnose the drain issue and fix it in roughly an hour. I also had him look at the slow drain in the shower--but that's going to be a bigger project for another day. Overall, everyone I've interacted with from Thomas, Jonathan, and Eric K is amazing at his respective job and super professional. I would definitely request Jonathan by name for my future plumbing needs, and I will recommend Legacy to friends and colleagues 110%!! Thank you Jonathan and the Legacy Team for doing a GREAT job!! read more

We had a semi emergency on a Sunday and called Legacy right away. They were able to come out Monday morning and fix everything for us. We had water again! Joey and his team were wonderful and so polite and informative. As usual, we will call Legacy for all plumbing or water related issues. Highly recommend! read more

Luke was wonderful. Explained the problem and the charges up front. Pleasant and professional. Job completed to my satisfaction.

Excellent service with this company I will recommend them 200% services was very helpful and their employees work very carefully with my emergency situation. Thanks very much Aldo price was reasonable and good. read more

They were fast and did great work fixing our outside water leak. Definitely will call again if we ever need another plumber!!

Great service for an emergency request! The plumber came out quickly and was super-respectful, friendly, and professional. Definitely recommended! read more

Our experience reminded me of the Christmas M&M commercial- "They DO exist" !!! The perfect plumbing services DO exist when provided by Legacy Plumbing! An all-around exceptional experience from their expertise, reliability, trustworthiness & competitiveness to the amazing Sarah, the patient Theron and, of course, the incredible team of Mike and Travis! They listened to our concerns and went beyond of what even I had expected to receive! -& that is not easy :-) They saved my beloved vine too! Professionalism at its best! We are already planning our next major plumbing service for this fall. This review is for a hot water slab leak repair. read more

The lady on the phone was willing to give a price quote and even double-checked when i told her it was a 1 piece. She gave me a proce range depending on difficulty. The service charge to come out and confirm she said was $50. I appreciate her transparency and willingness to quote over the phone unlike many other plumbers. read more

Ask for Luke! I absolutely recommend Legacy Plumbing! I don't often trust plumbers. Unfortunately, since I'm not an expert I always have to trust what they say, pay whatever they ask, and hope for the best. Not only did Luke find the issue, he showed it to us, explained it in a way that non-plumbers understand, and didn't charge us an arm and a leg. After he fixed the issue, he could have easily left and we wouldn't be the wiser. However, he went above and beyond and actually found what the root cause is with why we've had so many problems. While it will require another visit, it's the first time I've felt comfortable with a recommendation from a plumber (due to Luke's patience in explaining what was going on with our plumbing to me) and thoroughly explained our options to fix the real problem. Thank you, Legacy Plumbing for hiring and expecting your employees to be people of integrity for your business. Luke was an exceptional example of professionalism and character. While I hate having plumbing issues, this is the first time in the 18 months I've lived in this house that I've felt confident we are on a path forward to fixing! read more

Legacy plumbing made everything right for us. The quality and service we've seen with them time and time again. Every single person working under the legacy plumbing name is respectful, does quality work, and if something goes awry they step up and take responsibility to see that a satisfactory resolution takes place. We absolutely LOVE this company, and will continue to use them for anything we need going forward. Thank you, every single person at Legacy Plumbing, for being simply amazing. read more

This is my second time to use Legacy Plumbing services. They are very professional and informative. My technician, Johnny, fixed the issue quickly and educated me on what to look for in AC drainage. Great value and perfect service! read more

Well organized business. The appointment request went fast and smooth. They came for the same day service due to our relatively immediate need. They were on time and very professional. Highly recommended. read more

my water heater burst late on a Sunday (always a weekend..ugh) Called the office Sunday and actually talked to a person. They gave me a ballpark price and sent someone first thing Monday morning. They replaced the equipment and was up and running a few hours later. Easy process . Would recommend read more

Travis was great! We had a water heater go out. He walked me through the breakdown of the cost upfront and then kept me updated along the way of the repair. He also discovered it was still under warranty which was a cost savings to us. I also had an issue with my pool being clogged and he spent time fixing that for me, which was a tube in the pool pipe. It was extremely hard to get out and he fought through to the end and now my waterfall finally works after two years! I will definitely be using this company again. I had a great experience! Travis went above and beyond! read more

I had another slab leak and needed the services of Legacy Plumbing once again. After speaking with Mitchell Mosley, we decided to have all the hot water lines in our house replaced. The estimate was fair, and I already trusted Mitchell's work since he did such a good job on our last service call. Mitchell and Jayden were prompt and went right to work. The communication was excellent and the expectations that were set, were met at the completion of the job. We are very happy with how quick the job was done, how clean they left each area, and how professional Mitchell and Jyden were while at our house. Once again, I would recommend Legacy Plumbing and will use them again, if needed. read more

I just wanted to share my experience with Legacy Plumbing, it was amazing! I received confirmation calls, a call 15 minutes before arrival and also a text confirmation with a profile on my service technician, Kelly. We had a hose bib break inside the wall and he was able to replace and repair quickly. He also let us know when our roof was replaced that our flashing was installed incorrectly and all the carbon monoxide was not being vented out, but instead back into my attic. Without him we would've never known. He was extremely helpful and knowledgeable, I highly recommend! read more

Brandon and Cole were so professional, polite and knowledgeable! They came out the same day I called to unclog a sink and did a wonderful job! read more

Johnny Olivera did an outstanding job installing two propane gas water heaters two years ago. Today, he returned to replace a malfunctioning regulator valve and burner assembly under warranty. The regulator valve was a different model number, so he called back to his office and waited for the manufacturer's confirmation that the replacement valve was authorized for use. His due diligence was impressive. He always takes the time to answer any questions and makes sure to get the job done right. I'll be using Legacy for all my plumbing needs. read more

Legacy installed a new hot water heater and they discovered a vent above the area in the ceiling that was not sealed, so we called the roofer to fix it. They went above and beyond to help us get things corrected properly. I will ALWAYS use Legacy!!! read more

They did a great job. Tyler was able to help us right before Memorial Day weekend. Very professional will highly recommend!!

The tech was knowledgeable in field. He is also good person. He looked in to different options to resolve the issues and finally was able to fix the problem. Well done. read more

If I could give them 1,000 stars, I would. I looked up "honest, knowledgeable, and efficient in my dictionary and there was a photo of Legacy Plumbing. This company is golden! read more

Excellent service, work and timely response. 10 out of 5. Recently had water heater replaced. Dis a great job explaining any building code changes and making sure we were well taken care of. read more

Extremely professional and upfront with costs. Ask for Adam Malladya - not only did he quickly identify and solve our plumbing issues, he also took the time to show us how we can fix things ourselves and things we can do to avoid needing his services. He was on time, courteous, educated and an expert. I woudl highly recommend Legacy Plumbing read more

We had a leak near our foundation in the front yard. I made several calls to other companies until I spoke to one of the head plumbers at Legacy. He quickly figured out the issue by phone, even if it was a guess. They sent Adam and Henry out to do the job, who were both very knowledgeable and pleasant personalities as well. They quickly found the problem. The price was very fair to replace the water box. It took several hours to complete the job. They took time and explained everything they were doing and showed me what was being done prior to proceeding. They were careful to leave the area clean once completed. I really learned a lot from these guys today. I will definitely use them again if needed. read more

Loved that they showed up in masks, safety is a number 1 concern. Sam and Dzenan installed a new hot water heater for me today. They took their time to install it properly and make sure all our concerns were addressed. They moved it from an old closet into the garage with ease. I appreciated the fact that they cleaned up the area after that finished. Very happy with Sam and Dzenan's professionalism and work today. I'll be happy to call them for future plumbing needs. read more

Legacy Plumbing & Electric - Plumbing Near Me - Frisco, Texas

Trust the reviews, Legacy Plumbing is awesome! I called them twice in two months for a quote on a new water hater (laziness on my end for not biting the bullet the first time and just scheduling an appointment) and both times they were the same amount and both guys who I spoke with were friendly and answered all my questions. They got me scheduled next day for a water heater install and the process was seamless. Tony and Gerald arrived at the scheduled time, were courteous, safe with protective gear and got the job done. Added bonus for Legacy being the cheapest option compared to four other plumbing companies I checked with. read more

Just had Mike and Joey out to clear a clogged kitchen sink here in McKinney. They were very professional and knowledgeable. In addition to clearing my clog, they answered question I have concerning my upcoming kitchen remodel and they help me understand my tank-less hot water system! I would recommend Mike and Joey for your plumbing needs. I plan on having them out for future plumbing needs! Stan read more

Wayne installed a first rate tankless water heater. We've been using it a few weeks now and really enjoy having endless hot water. Wayne was able to work through issues that came up during the venting install along with the gas upgrades we needed. read more

Legacy Plumbing & Electric - Tankless water heater - Plumbing Near Me - Frisco, Texas

Luke did a great job! He handled three projects for us, and everyone was perfect! He is professional, courteous, and performs his job with the utmost integrity. The pricing was transparent, and he gave us all the information we needed to make a good decision. read more

Luke was fantastic. He listened to what I needed and then problem solved the situation and was able to fix our body sprays, every other plumber that as come to the house has not been able to diagnose the issue and correct the problem. We had two other issues and both were corrected in a short time. Luke was informative and helped to solve the problems not create more problems. I will use Legacy Plumbing again, no question. read more

We had an outside hose bib start leaking on a weekend. We were able to get a call back from Legacy Plumbing and they got us scheduled on Monday. The plumber arrived on time and was professional and able to clearly explain our repair options and costs. He got the job done well and provided good follow up instructions for monitoring and to prevent future issues. We'll definitely call them again. read more

Our kitchen sink was clogged and water was sitting in the sink yesterday morning. When all else failed (Draino, Plunger, 25' Snake), my husband and I finally decided we needed a professional! I submitted an online service request that night (Halloween) and they called at 8am the next morning and got us on the schedule. Johnny came out to help us! He was very nice and professional! He diagnosed the problem, told us what needed to be done, and how much we were looking at. It was all straight forward with no hidden agendas. I had seen a "first time customer waive the service charge coupon with a $100 repair" and he applied that. He also let us know of the food drive they were doing for the month of November! How awesome! The best part? He was able to clear the line and I was able to use my sink and dishwasher again!!! Johnny put shoe covers on every time he came back in our home, spoke with us (not at us or down to us) about the process and everything he would do, and gave us pointers for future use of our garbage disposal. He cleaned up when he was finished and made customers out of us! I hope we don't need him in the future, but we will definitely give Legacy a call (and request him!) if we need one! Thank you for making our first time needing any type of service call a pleasant experience! read more

Legacy Plumbing & Electric - Plumbing Near Me - Frisco, Texas

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Luke, Adam, and Mitchell were great! I would highly recommend them and this company. They were educational to help me understand each step as my homework was getting fixed by them. Reassuring and showing myself each step to ensure it's good. Thank you gentlemen for your service. read more

I needed to spot a leak in my irrigation system, they were great at pointing me in the right direction and get my issues resolved. Even though I didn't hire them (as my particular issue was out of their area of expertise) they took the time to listen and assist me in a very cordial and professional way read more