I've had lumbar back pain for 7 years this is the first time I've had any relief!!! You don't have…read moreto live with pain there is help to give you your life back.

The office experience was fine. I've been going to them for about 4 years for lower back pain. The…read morelast appointment was on June 15th. Dr M. acted different than the other times. He was cold and uninterested. And the injection did not help at all. Peggy Hinman

Anytime I call to make an appointment it takes 30 minutes or more to get someone to answer! I have…read morecurrently been waiting 31 mins just to make my appointment. Thats just ridicules!

This is a zero star rating!! (have to give one star to post, but Im not giving them the star…read more Very disappointed with this facility, actually its like it has a superiority complex. They act like getting pain management from them is some benevolent experience, as though what they prescribe is the end all. My husband was dealing with Julie Overbey and her staff who were so rude to him. My husband has a medical condition that when he urinates it sprays everywhere. They would not let me go back to help get a urine sample so he would not spray all over their floor. He was trying to be respectful. He was so embrassed trying to explain this to them. He asked them if he could have a water because he did not feel like he had to urinate and they refused to give him a bottle of water. They said he was refusing to give them a urine sample and he wasn't, he just needed help to give them one. They said he was being combative because they would not answer any of his questions. So they gave him a refill and discharged him from the practice. GREAT CUSTOMER SERVICE I have a legal power of attorney which means I am in charge of all his care because he is disabled and they said their policy of only patient goes back trumps my legal document. He was very much discriminated against. I went in to try and talk to the office manager because he needs care. She was not helpful at all and just kept saying that it was the owners policy noone but patient goes back, no exceptions. While I was waiting for my husband a lady came in with her little boy, I don't think he was any older than 4 or 5. The lady said they were asking. JULIE OVERBEY to see if he could go back. After I came back from talking to the office manager, the little boy was waiting all by himself in the waiting room. Please do yourself a favor and run from this place. They have God complexities and they do not have your best interest at heart.

I have had back pain since 1999 (I fell in my kitchen when I was 19years old). I was in the…read morehospital for a few days. I underwent tests then was sent home on bed rest with lots of medication. Since then I have been to several doctors over the years but none were really helpful or eager to listen. They each bounced me back & fourth or wrote it off as "it is what it is". The pain has always been there. I've had my good days & horrible days. No matter what I did or didn't do, at times it would flare up & there were days I could not even walk. Massages & chiropractic help only went so far (temporary relief). Fast forward to January 2019 I gave birth to my son. That's when I started to reallyyyy feel non stop pain everyday! By sheer accident I came upon Dr Flanagan (& boy was I finally in good hands). From the day I stepped into her office I could tell she was quick to listen & slow to interrupt. She is genuine & very caring. (Not many doctors out there are like her). She does not write off her patients, she doesn't give up, she doesn't rush you out of her office. She is patient when listening to your problem areas. She takes her time to talk to you & makes sure to listen so she can fix the issues needed. She has even called me on a few occasions (outside of her normal office hours, driving home ON HER OWN TIME, to make sure I was taken care of & to make sure all my questions were answered). She makes you feel safe & she answers all & any questions you may have to your level of understanding. She scheduled me for a few different procedures. I'm working with her on trying to fix this back issue. I don't have enough words to express how very happy I truly am with the attention, the compassion, the care & true genuine help I am getting from Dr Flanagan & her nurse Kayla. I would recommend Dr Flanagan to anyone who is searching for a pain management doctor & truly in need of help. I can't thank you enough Dr Flanagan. Praying The Lord blesses this doctor beyond measure for what she does for all her patients! Raluca Coulston

I have seen a lot of doctors since I became sick. Dr. Bhalla is one of the most caring, motivated…read moremedical professionals I have encountered. He is a focused physician who diagnosed me with both fibromyalgia and osteoarthritis. I am fairly new to Valley Arthritis, but the difference between my pain management clinic and VA is nearly polar opposite. The receptionist, Marianna,"--is such a sweetheart. There's nothing phony about her, and she is as patient as they come. A lot of times, I get funny looks from the other patients in the waiting room, who are decades my senior. But, as I once explained to a cab driver, I am a young woman with old people diseases. I have only seen Dr. Bhalla, but my friend Gracie has seen Brady as well, and says he's wonderful. Bhalla's assistants are one younger lady with glasses, who is a bit stern looking, but animated, and a little bit older lady, who is bubbly and full of positivity. She always compliments me on my hair, even when I'm hurting and feeling ugly. Lastly, the phlebotomist is a cheery, funny lady who is good at her job. The practice is a well oiled machine, and while I personally am still in a lot of pain, my quality of life has improved, and Dr. Bhalla is bound and determined to find a way to keep lessening my pain and increasing my good moments/days. I am thankful I was referred to this clinic, and I will continue recommending Valley Arthritis to anyone who needs their services.

Shocked this location currently has a 4.2. I wish I could give zero stars. as a health care worker…read moreand as a family member, this is the most incompetent office I have ever experienced! PLEASE save yourself the time and headache and do not come to this office. From rude disrespectful front office staff ESPECIALLY Emily Becky and Sylvia, to demanding payment embarrassing a patient and violating HIPPA front of a full lobby over 15$, that was already paid. To constant attitude, LACK of knowledge. Horrible English literacy. Oh and being miss diagnosed. Horrible Office!!!! the Front Office staff and Lack of bedside manner from Dr. Bhalla extremely disappointing. Please don't visit this office. The Arizona State board will be notified.

Dr Legg is the best! Always removed the stiffness in my neck and back from every day life and work!…read moreVery welcoming office and staff, 10/10 highly recommend

I've now been here twice in the last two weeks. Both times unexpected & obvi w/o an appointment. I…read morewas able to get in both times a w/o issue. Get a much needed adjustment that alleviated the pain in my neck from work, posture, stress, etc. Definitely worth it. I'm still hesitant about a chiropractor but coming here has definitely helped alleviate the pain & the concern of death. It's the small things. I've recommended this office to several people, you should definitely check them out. If you have concerns, let them help you. Talk to them & get the much needed relief.

Do not go here. I've called 3-4 times. Left voicemails. Texted multiple times. Sent an email via…read moretheir website. NO ONE is getting back to me or picking up the phone. I had X-rays ordered by them 2.5 weeks ago. I haven't heard anything since (no results/updates). I also told them of new symptoms developing and no one has gotten back to me.

This week I completed an appointment with Advanced Pain Management in Surprise, AZ. Before the…read moreappointment, they asked that I complete a new patient form online. After 30+ minutes, which included looking up insurance numbers and other details, I had to stop to stretch my legs. When I got to their office, I was promptly told that I had only completed 76% of the online form and was promptly given a tablet to finish it in the waiting room. After waiting about 20 minutes past my scheduled appointment, I was invited into a treatment room where an assistant started to question me on my history of taking a pain reliever. At the same time, she is looking at a printout of my history of medications that she surely must have downloaded from some government agency. It didn't worry me because I have not done anything wrong with prescribed medications. After only a few minutes, she excuses herself because of an emergency phone call and says that Michelle Hale (FNP-C) will be in shortly to complete the intake interview. Michelle, the certified Family Nurse Practitioner, asks me why I'm there. After only a few minutes, she stops me in mid-sentence. NP Hale informs me that I cannot be seen by their office because they cannot provide pain medication unless their practice will be performing a medical procedure (which is likely to net them several thousand dollars). I was summarily dismissed. My personal conclusion--on this entire waste of time--is that the Advanced Pain Management in Surprise, AZ, is only interested in accepting patients who they can perform an expensive medical procedure; simply writing out a prescription yields them a minimal amount for an office visit, and is just not worth their time. I live in the "Real World" and certainly understand that these people want to make as much money as they can. That's O.K. with me. Really! It has always been the American Capitalist's goal, and there's nothing wrong with that. It seems to me that since they will not treat patients who require only a mild dose of a painkiller, that doesn't fit into their business model. Their website states, "Advanced Pain Management always appreciates feedback from our valued patients." To this 70-year-old man, they don't value treating my pain because it doesn't lead to an expensive medical procedure.

Mom needed an EEG. They were efficient, caring and courteous to us and Mom…read more We are looking into Memory issues and they were very understanding with Mom and Helpful to us.

It saddens me that I have to give this practice a very poor rating due to the lack of staff and the…read moreunprofessionalism of some of those staff members. I experienced a safety issue, asked for an explanation of why I didn't receive quality care and was met with absolutely no response to my request that they review their patient safety policy. I enjoyed a great relationship with the doctors for years, but found that the phone lines were always busy resulting in half-hour long waits on the phone at times. And when the answering machine suggested patients leave an email instead of waiting for the front desk to answer, they never responded to the email. I loved my doctors, but I experienced a serious medical issue and my concerns were completely ignored by the staff. I have since found new specialists and have found their practices to be efficient and professional and I would advise you to do the same.

Just the best shoulder doc in the valley! The staff is…read morealways friendly and efficient! Dr Browns PA's are top notch. The best part, not pushy, but patiemt for you to get mentally prepared for surgery! Obviously a big decision.

Hard to get into the pre-operation cycle because he is in high demand , but worth every minute of…read morewaiting. Restored youthful range of motion to my shoulders when everyone else (high profile established sports docs) suggested full reverse shoulder replacements and skipped over the downside of the procedure. Even friends who had the replacements failed to mention the mobility restrictions that would have eliminated some of my favorite low injury sports like SUP. Pain was gone, shoulders are functionally restored to my teen years, and extremely happy to be living and sleeping without pain for the first time in 50 years !!

So because of the COVID crisis my first appointment was a telemedicine call with Dr.C . He listened…read morevery carefully about my shoulder issues and I made an appointment a week later . Everything was totally seamless . Totally following all the COVID rules . Excellent attention to details . The staff were very professional and I liked all aspects of my treatment . My shoulder shot was totally painless -amazing . Golf courses and best shots here I come . Thank you to Dr.C. and staff.

Crooks. Not associated to insurance by design and then charges approx.5x value to the ins. Co…read more They also pursue this forever. Run the other direction

I would like to take a moment to express my heartfelt gratitude to Katie for her exceptional care…read morein alleviating my foot pain. For over a year, I struggled with plantar fasciitis, which made my job as a hairstylist incredibly challenging. Standing and walking became excruciating, and despite trying countless remedies, nothing seemed to bring me relief. After just a few appointments with Katie, I am thrilled to say that my plantar fasciitis is finally gone! I truly appreciate how she took the time to explain the causes of my pain and what to expect from the treatment process. Although the deep tissue massages and targeted work on my feet and calves were intense, Katie's expertise made all the difference. The addition of acupuncture was a pleasant surprise, offering a calming contrast to the challenging treatments. She also recommended nightly Epsom salt baths and self-massaging techniques, which were invaluable in my recovery. Katie's dedication to her clients is evident not just in my experience, but also in her work with my husband, who had been suffering from debilitating shoulder pain that disrupted his sleep and daily life. After several sessions with Katie, he found complete relief, something he couldn't achieve despite multiple visits to a chiropractor. Moreover, Katie is currently assisting my son with his chronic back pain and headaches from a car accident he was in. We are all grateful for her expertise. He is feeling great!!! I find her pricing to be very fair, especially considering the exceptional level of care she provides. Katie is always kind, compassionate, and a pleasure to work with, making every visit a positive experience. I highly recommend her services to anyone seeking relief from pain!

OMG...Katie is so good. She is very compassionate and has a very healing nature. I have seen her…read moreregularly for many years for my back. She is THE BEST.