We used this company several times for HVAC needs. The response time was prompt and they were able…read moreto resolve our issue in a timely manner. If have HVAC issues, I will definitely use their services again.

Used this company, was sold a 2007 model furnace they passed off as 2017. Paid for warranties and…read morea NEW system less than 5 years old. Called because the unit went out less than a year warranty. The company said they would come out, but well over 5 days later, they have not come out. They have not been answering calls, or returning voicemails had to call a new one out, that is stating it is going to cost $2,000 (paid close to $3,000 for the initial new service) because they used a bad furnace unit, and they knew was for 2007 and not 2017.

I, unfortunately, needed a new heating unit for my little manufactured home. They came out fast at…read morea convenient time to check out my old unit. They had a new unit sourced quickly. Nikos was in constant contact. The install was done by professionals who answered all my questions. I highly recommend.

Phenomenal customer service! Mikos responded to my service request on a Wednesday evening (after…read more8p) and fixed my A/C the very next day. He identified and fixed the issues quickly while explaining the impact the damaged parts had on the system. Great quality and great experience!

I turned on my A/C unit at 2am Tuesday morning - for the first time ever this summer - thanks to a…read morebad stomach flu or food poisoning. I had chills and fever. So imagine how much worse I felt when I went downstairs the next morning - only to discover that the entire downstairs was flooded. ARGH! I turned the unit off and scheduled an appointment with my regular A/C guy. He said he wouldn't be able to get out until this Saturday - but since the whether was so mild - and would be until Saturday - he recommended just shutting the unit off until then. No worries, right? So I turned it off. Only to discover yet another puddle of water overflowing into the family room again the next day. I figured I needed someone ASAP . . . so . . . I went on nextdoor.com and found a posting with several replies / recommendations - and Wade Heating was one of the posts with a glowing recommendation. I called about 5 minutes after 5pm - and left a message for the after hours team. A service technician called me back less than 20 minutes later and quickly put my mind at ease. He was kind, patient and courteous. He asked me several questions and took me a through a checklist of trouble-shooting tasks. He did not attempt to alarm me - like a less scrupulous person might have done - and explained to me why I might have been seeing the additional water a few hours later. He suggested that I give the office a call the next day - and I did. Great customer service so far!

I SUGGEST YOU TAKE YOUR BUSINESS ELSEWHERE AND SAVE YOUR MONEY…read moreI have used Wade Heating and Air for years. I assumed they were giving me the standard pricing and didn't do my research. I had one unit go out in Sept of 2017 and the other in 2019. I have spent well over $15,000 on two A/Cs and two furnaces. It was a rental unit so I went with the cheapest route. They kept calling me back to increase the price. How does a new A/C unit NOT fit an older furnace? It looks like you taped the two together anyway!!! Now it's 2020 and the house is being sold. The home inspector states the downstairs furnace doesn't work. I am 2 hours away and working so I call Wade heating and air. They come and put 2 AAA batteries in the thermostat and it works. Anthony there at Wade charged me $24.36 FOR 2 AAA batteries!!!! I understand the $79 service call charge but who do you think you are charging me $24.36 for 2 AAA batteries. I looked back on the 2 furnaces and air conditioners that I purchased and was way overcharged for those also. I will never use wade heating and air again. I would recommend you take your business elsewhere and save your money!

Trustworthy, honest, and informative service technician came to visit. HVAC Allies LLC sent a…read moretechnician, Thaddeus Reay, out and he was extremely informative. I had an earlier technician and quote from R & A Cooling LLC that was over $600 to clean the internal evaporating coils and replace the high limit switch. Although Thaddeus wanted to be able to service my home, he said his only recommendation at this time was to look into replacing my Nest with an Ecobee and downloading the app (which I just hadn't done yet since I work from home rn). Thaddeus said R & A Cooling lied to me when they said the high limit switch only works one time. He also said the coils are usually dirty but if you're getting sufficient heat and a/c flow, then a cleaning wasn't necessary. Always appreciate a company that isn't out to take advantage of people. If something does go wrong in the future, I'll be calling Thaddeus back out! I highly recommend you have them at least take a look and quote for your HVAC issues.

I recommend this company to other homeowner, because their Service Team too the time to explain and…read moreeducate me on what my HVAC system needed for repairs. They also provided financing options due to the fact that my unit was over 15 years old. Very professional service!

If I could possibly give this company a lower rating I would. They are horrible!!!! And sent by…read moreAmerican Home Shield! Refuse them if assigned to you! Hours and hours trying to get a leak from the water dispenser fixed.

Great service. This is the 2nd time I used them. Kevin and crew were professional and did a great…read morejob

Exceptional Duct Cleaning Experience in Marietta, GA - Hurricane Group!…read more I just had Hurricane Group come out to service my ~1,500 sq. ft. townhome in Marietta, and I am honestly blown away by the quality of their work! From start to finish, they were professional, thorough, and incredibly knowledgeable. They completely cleaned out every vent, replaced old vent covers with brand-new ones, and even took the time to walk me through each step so I understood exactly what was being done. They also serviced the humidifier, sanitized the entire HVAC system, and made sure everything was running at top performance. When they were done, the whole home smelled fresh and clean--and I could immediately feel the difference in the air quality. Breathing feels easier, lighter, and healthier. If you're looking for a trustworthy, reasonably priced, and detail-oriented team for duct or vent cleaning, I highly recommend Hurricane Group. They exceeded my expectations and delivered a level of service that's hard to find these days. Professional Thorough Great communication Outstanding results Definitely a 5-star experience!

Carlos Came on time did the job and did it professionally and definitely will use them again.read more

This company was contracted by my condo complex to clean our dryer air ducts. While doing this,…read moreAnthony broke the door to my laundry closet. He assured me that it would be fixed. This happened on 5/30/24. I have called the company 6 times since then with no response at all. I called on 6-3-24, 6-5-24, 6-27-24, 11-1-24, 12-3-24 and finally on 1-2-25. In addition to this review, I plan to email the HOA association and Community Management Association advising against ever using this company again.

Short answer: poor communication and no one showed up…read moreto the appointment. Poor service, would not recommend to anyone. longer answer: My AC had stopped working so I had called this company to try and get it fixed, I couldn't meet with anyone the day it broke so i had asked to see if there was a time the following day , I was told that someone would contact me and schedule an appointment. I got a call that afternoon about scheduling an appointment, I was told that they would be able to come between 8-10. I gave my information and according to my call long I didn't talk to anyone after that. I got two confirmation emails about the appointment. The next day rolls around and it's around 8:10 ish and I call to give my gate code ( since I forgot to give it during the last call) realized They didn't' open until 9:00 that day so left a message and waited. called and gave my gate code and asked if there was an eta on their arrival. the person I talked with said they would ask for the repair person to call me with an eta. I waited Until around 10:20 and then called again since I had not gotten a response from anyone. Another person answered and I had to give all of my information over again ( had to do this about 6 times wiry different people). they tried to reach out again to a technician and said someone would contact me soon. 10:40 rolls around and no response, needless to say no one could help me since they couldn't get in contact with any technician and couldn't tell me what was going on. I called a different service and canceled this company since there was such a lack of communication. About 4-5 hr later another person calls me from this company ( the person I had scheduled with yesterday had a different number from the website number for some reason) and told me that I had called her again and canceled yesterday because no one would be able to come ,( my call long only shows one call where I actually reached her and we just talked about scheduling) there was no cancellation email or text saying the appointment had been canceled , no one during the morning mentioned that the appointment might have been canceled so I was unaware that that was ever a possibility, and I has no recollection of even talking about that. The worst part is that Diana made me feel like it was all my fault and I should have been aware of this the whole time. I felt very upset and it seemed like she was blaming me for her mistake. We hung up , and a few minutes later she had the gall to ask if I wanted to reschedule, after the poor service and lack of communication. Needless to say if I could I would rate this zero stars but I can't, the only positive was a few of the people I talked to in the morning seemed to want to try and help me, the rest made me feel like I was bothering them

Maintenance Unlimited was prompt, responsive and more thorough than any of the other HVAC companies…read morethat we have used in the greater Atlanta area. We signed up for a one year maintenance contract to check out our system twice a year, and the price was less than half of what we found at some of the competitors. I strongly recommend them!