arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.

The technician only changed batteries but could have told us something else was wrong and charged…read morefor parts and labor we didn't need. I appreciated his honesty. Also arrived on time.

We had builder grade gas logs that died. This led me to the discovery that repair or replacement of…read morea gas fireplace ia a somewhat niche business that Archer and very few others do. Archer was one of several quotes - and be careful when dealing in this area- but came in as one of the lower ones. However, replacement of a gas fireplace is NOT a cheap project. Patrick Archer was our salesman and Sean did the work with one of his assistants. Watching the installation, I felt a bit better about the price tag - Sean was literally going in and out of a 10" by10" hole - multiple times - he is a human ferret. They pulled everything out including the exterior vent (the 10 x 10 hole), replaced the exterior siding, installed the new unit, fixed the drywall, hooked everything up to the gas line, and re-tiled. The work was excellent and was a lot more involved than I would have thought. The only complication was that initially the logs would not reliably light, but the company was responsive and sent out a tech who adjusted the positioning which fixed it (something about airflow). And we don't have the manual for the logs which makes the remote functionality a bit hit and miss sometimes since we don't have the instructions, but we're working on it and have a request in to the company. Recommended.

We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Do not use this service and IGNORE their reviews on Facebook (which they control). They have poor…read moreratings by BBB as well as on yelp. We hired them to clean are carpets in our 3 story home. They had no coverings for their feet (I had to give them trash bags as they refused to take off their shoes). They had nothing to protect my hardwood floors from being scratched as they drug their hoses up three flights of stairs, so I offered a throw from my couch (they later grabbed another throw and used both to mop up residual water). They also damaged our floor boards as their hoses rubbed up against them. We sent them photos of the damages the same day but they said the damages could not be attributed to them. As for the actual service...way overpriced...almost $500 to do 3 rooms and our quote on the phone was $99 total! They were in our home for less than 45 min and every stain has reappeared! We asked for a 50% refund which they denied, offering to come out again...but I did not want more damage to my home. I strongly urge you to use another service as Clean Obsession was only obsessed with overcharging and under delivering!

Do Not I repeat Do Not use this company. They are ridiculous. They are unsafe, careless, and…read moreunprofessional. They've given my address and phone number to multiple people all calling and texting me asking for different amounts of money. The technician who came to my house was great. Then they begin telling me he's stealing from the company and do not pay him. They went further to say he was not supposed to be here they told him not to come. It was a mess. They called me 10+ times throughout the day. Hassling me from several different numbers for payment. Finally I just paid the technician. At least I knew he did the work and he did a good job.

5 stars...Good communication fast response time to questions, arrived on time answered all my…read morequestions knowledgeably, work was done quickly and efficiently with absolutely no problem or issues. Left the area cleaner than it was before. I definitely am satisfied and I highly recommend

From the owner: Essential Air – Clean Air. Fresh Start…read more Essential Air is a family-owned company with over 8 years of experience providing professional air duct cleaning, dryer vent cleaning, chimney sweeps, and HVAC maintenance. We are dedicated to helping homeowners and businesses maintain cleaner, healthier environments. Our team understands the importance of indoor air quality and safety. From preventing fire hazards with thorough chimney sweeps and dryer vent cleaning to improving overall air circulation through duct and HVAC cleaning, we provide reliable, high-quality service you can trust. At Essential Air, we pride ourselves on attention to detail, professionalism, and personalized service. Whether you’re preparing a home for your family, maintaining a commercial property, or just want cleaner air to breathe, we treat every space as if it were our own. Our Services Include: • Air Duct & Vent Cleaning • Chimney Sweep & Inspection • Dryer Vent Cleaning • HVAC Maintenance • Post-Construction Cleanup We believe clean air isn’t a luxury — it’s essential. Let Essential Air help you breathe better, live healthier, and enjoy a fresher home or workspace.

This is the second house that we have used their chimney services to inspect our fireplace. Both of…read morethese houses are ones we bought and our home inspector recommended that we get our chimney looked at before using. They gave us a text update that they were on the way. When they arrived they introduced themselves and explained exactly what was going to be done. They inspected our fireplace and recommended that they clean it which we would have done anyway. They inspected our whole fireplace and took some pictures for their report of things we need to think about in the next year. Our home is 21 years old so I am not surprised. We are very happy with the price of this service and felt we got a great deal. We now know with confidence we will be able to have a fire this upcoming season.

From the owner: Licensed & Insured Chimney Professionals. Our Power Sweep Technology & Inspection Summaries come…read morewith a No Mess Guarantee! Services: - Sweep / Inspection - Indoor Outdoor Fireplace Install - Gas Logs Sales & Install - Wood Burning Stove Sales & Install - Repairs, Upgrades & more