I, unfortunately, needed a new heating unit for my little manufactured home. They came out fast at…read morea convenient time to check out my old unit. They had a new unit sourced quickly. Nikos was in constant contact. The install was done by professionals who answered all my questions. I highly recommend.

Phenomenal customer service! Mikos responded to my service request on a Wednesday evening (after…read more8p) and fixed my A/C the very next day. He identified and fixed the issues quickly while explaining the impact the damaged parts had on the system. Great quality and great experience!

Professional, fast service. knowledgeable and communicative about the problems I was having.read more

BEWARE‼BEWARE‼BEWARE‼ I contacted this company because my AC…read morestopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful. I contacted this company because my AC stopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced (photo of old cold attached) and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent additional $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful.

This company has expert technicians who can troubleshoot Hvac systems. I call Gavin and Miguel the…read moreAC Doctors. This team is exceptionally knowledgeable about resolving your Hvac System issues. Gavin and Miguel work on every part of the Hvac System by checking different aspects as they work on it. They know how to take it all apart and put it back together which is impressive to observe. The Hvac Doctors do not stop until they find the source of the issue. In the end, the air conditioner was cooling at the correct temperature. They are also provide service with a smile which is always a plus. These guys work after hours if there is an emergency. Gavin and Miguel don't stop unless the job is done.

I found Provillian via Groupon as I needed my heating system checked out. I initially purchased the…read morewrong Groupon for the services that I needed and the staff of Provillian was helpful enough to tell me how to exchange the tune-up Groupon for the diagnostics Groupon. Service throughout the process was great, they called to confirm the appointment I requested online and then called again to confirm the day before my scheduled maintenance. The technician also called ahead of his arrival and immediately started working on figuring out the problem. After figuring out what the issue was he explained my options for making the repair and he was able to repair the unit before he left. I also appreciate that he recommended their routine HVAC maintenance, which I think is very reasonable priced, without it feeling like an aggressive sales pitch. Overall, I'm very pleased with the service received and I plan on using them in the future for HVAC maintenance and repairs.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

We needed a new furnace after 20+ years and decided to get AC installation done at the same time…read more Mike came out and gave us a quote. He was nice enough and explained our options. Install day they showed up a bit late but called ahead so that was ok. The two guys doing the install worked hard all day and got it done. They did leave some packaging material outside that I had to throw away myself but no big deal. The new furnace works great and is way quieter than the old one. My only complaint is it took them 3 weeks to schedule the install but I guess they're busy. Overall happy with the work and the price was competitive with other quotes we got.

Requested Thermostat and HVAC service. The number I was given was for a different company than the…read moreemail reaponse and the company did not service my area.

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

It's a very good feeling to find someone you can trust when it comes to HVAC/plumbing, and you get…read moreboth here! We initially reached out because of the great Yelp reviews, and Yelp helped us out big time here! We called to help with our heater, and the owner Rohan provided an extra mile in service that I did not expect. He went above and beyond, not only helping with our issue, but guaranteeing that we got a fair price when he couldn't make it out in time and had to use another HVAC company. We will absolutely come back to HVAC Guyz & Plumbing for all of our needs. Rohan is a truly kind and helpful person, and that is all you can ask for when you need help. Thank you so much. Hope you and your team have a wonderful holiday this year. Give these guys a call if you need anything, as this 5 star Yelp reputation is extremely well deserved.