I am a new customer of Crews Septic Solutions, LLC. I found myself in need of having my septic tank…read morepumped, and after reading reviews for many companies on different platforms, I decided to try Crews Septic Solutions, LLC. I sent in a request for a quote the night before, via email. I called into the office the next morning, and the person who answered was very helpful and professional. They explained the pricing with details, which made it easy for me to choose what I wanted. The technicians showed up a few minutes early to the morning appointment, and unfortunately my phone ringer volume was off. I missed multiple attempts they made to try and reach me, and when I woke I went immediately outside to find one of the technicians digging. He explained that he reached out to the office and was told to go ahead with the work, which I was extremely thankful for. I apologized for not answering, and the technician was very understanding and professional. I called the office after speaking with him, and the office person thanked me for calling in and was also very polite/understanding. The task of pumping my septic tank was completed quickly, with no mess, and the dirt was replaced on top of the tank. It looked great, and will be easy for the grass to regrow over the tank. More importantly, the toilets were able to flush again. It's been 2 weeks since the tank was pumped and I have had no issues. I already recommended this company to my brother and will recommend them to anyone in need of a trustworthy, professional company to resolve their septic problems.

I am helping out my friend that's a senior citizen and widow. So, my friend paid to have the septic…read morepumped and cleaned. I came to stay and the septic backed up after about three days. There are only three people in the house. I went out and started to investigate to find out that the company only pumped the drain field side of the tank, not both sides. I explained to her that firstly the pumped only one side of the tank, and secondly, the side of the tank that should have been pumped had never been uncovered and was still sealed with cement. I uncovered the second lid to show her. She then called the company who said it was her responsibility to inform the worker to clean both sides and that would cost more money! So, the lessons learned here are: if you have a septic, make sure BOTH lids are taken off and cleaned out. Also, get a firm price to pump both sides without a per gallon charge. Anyone posting a positive review about this company probably doesn't have a clue about the process and just keeps paying them! The following is an article that explains the problem and proves they are wrong to take advantage of people like this: https://www.vdwws.com/2014/05/septic-tank-pumping-vs-cleaning-whats-the-difference/

This company, hands down, is the best!!! The technician was very friendly and knowledgeable. He…read moretold me all possibilities and prices prior to diagnosing the problem. I would recommend their services to anyone with a septic tank. I will be using them again!!!!

I am spreading the word! John and Daniel are very good at what they do. From the time John answered…read moreto the time Daniel got to my home was maybe an hour. Bonus is they are 24 hours! I didn't even have a back up yet and they came to my house on a Saturday! I am all for paying extra for that. They made it so convenient for me being able to come the same day. Impeccable customer service, convenience, knowledge is EXACTLY why you guys have been in business 35+years. I really can't thank you two enough.

Do Not Use Moon Septic Service !!!!!…read more I decided to have my Septic Pumped after 2 years. I called Moon Septic to do the work, I was given a price of 330.00 on a credit card or 300.00 cash. I chose cash, and made an appointment. The tech showed up on time, and opened the tank, he said that it was full, which I think is usually the case. He said that because of all the tank was full he would have to charge an extra 20 to 30 dollars. I said I never heard of that, and have had in emptied many times before. Anyway, he said he got chewed out by the boss for not charging, he charged now. He said he would see how much was pumped. Anyway, he pumped it out, he did mention that there was a coat of grease on the top of the water, and I said I thought that I was careful, but would try to do even better. The receipt just showed the price of 330.00, but did not show the amount pumped. I kept on thinking about the extra charge, because the receipt showed nothing about extra amount pumped, so decided to call the office. I was called back by the guy that is in charge of the fleet. I told him my concern, and at first he sounded ok, then all of a sudden in mid sentence he started to berate me, the customer. I told him the only thing I was looking for was the 30.00 extra charge refunded. He first said he would bring all my sewerage back and refund my money, I said, how could you possible do that, I don't want that. I just want to pay what I was quoted. Then he said that there were non flushable wipes in there and it messed up the truck and they had to clean it for 4 hours. There was no wipes, any used go in the trash weekly, and I saw what was pumped, there were none, and the tech said nothing about them. So then this guy said he would give me the 30.00 and then charge me for cleaning his truck. That is totally bogus. I tried to refute what he was saying and said that I was not letting him talk and did not cooperate and basicly hung up on me. I would never have Moon Septic do any work for me, Do Not Trust any quote they may give, and God forbid that you have an issue. Professionalism does not exist at there operation. The management is rude and very uncooperative. The only interest they have is taking money. Do Not Use Them, Beware. It is an awful company.

I emailed around to get quotes for pumping out our septic tank. The quickest response that I…read morereceived was from Miller Septic. I was quoted a price over the phone and was able to schedule an appointment for the same day. They were thorough and quick. He let me know what was going on with the septic and pumped it out. I received a call the following day to make sure that everything was working properly. They also emailed me photos and an invoice showing what had been done. I highly recommend Miller Septic. Thank you and have a great day. Yvette

You can't expect a cheap service for something you know you need. Even in an emergency. The best…read moreservice with compassion and understanding of the consumers concern and need. Marc was amazing and I don't care how much it cost, sh@t gotta go. Best call made and a company that was a blessing to my family. Thank you.

Excellent service. Had major problems with a guest bathroom and in-laws were arriving that day…read more This company tackled the issue and got it resolved that day after two other companies just gave up. The kid that was sent to my home was extremely knowledgeable and very professional. Best part was Pros Plumbing gave me the lowest quote of all three. I hope I don't have any other issues, but if I do, I will insist on using their services. I would recommend them all day long. Just amazing service and extremely fair prices. I'd actually be fine if they charged more. In my opinion it's worth it. Same day service, no further issues. Very satisfied with outcome and will always recommend these guys.

Terrible experience. Sent request for quote on June 6th for two small sink projects replacing shut…read moreoff valves, a small bath faucet and a kitchen water filtration membrane filter. Multiple months later, numerous attempts to reach plumber, and a multitude of unanswered correspondence to him to get an updated quote, as the initial parts ordered were wrong, they came out did one part and two months later and five or six emails unanswered, we still don't have the job done. I had a bad experience initially with communication with them at the beginning but after owner reached out and made me feel this was not how they do business, I removed the review and gave them another chance. What we got was three months on incomplete work, frustrating amount of ignored emails (he has 2 and I sent to both), and spending almost the cost of the entire initial quote on half. Now I'm just done and calling someone else. You can only make excuses for business practices (or lack of) for so long. Sadly I purposely will hire a smaller local company vs a bigger corporate owned company to give them a chance to grow and be competitive. I also refer clients to small business owners that I trust and know will do great work. This unfortunately is not one of those and I hope that I am the exception to the rule. I am giving two stars only because the young man that came out did good work and was professional for at least the half he could do.

This team has helped me on more than one occasion. Very professional. They educated me from day one…read more on how to care for and maintain a septic system from the house I bought (I never had a house with a septic system before) I would recommend these guys to anyone! I wish all plumbers would this honest and helpful as them. I am not a bot. I was not hired to write this review. I just a guy who had drain line issues and calling these guys was the best decision I ever made.

These guys are just stellar. I had issues with the septic and clogged drains due to grease left…read moreover from previous owners--which can destroy a leech field. Caught it in time and cleaned everything up. They gave me great tips for long-term health of my system--all for a terrific price. They did such a good job I don't think I'm going to need their services for a long time. They will take good care of you.

We had a Emergency clean up for our Septic it was coming up in the shower. I called a few places no…read moreone wanted to services it till the next day and they had no idea what time. I called Busy Bee as for the name really and they were local. Sure enough i got lucky they set me up with an immediate appointment over the phone and were here in 3 hrs time. All went well they cleaned the filter even and was satisfied with the job. Thanks Eli!

If I could leave less that one star, I would do it. I paid this company $8000.00 to replace my…read moreseptic and drain field. They then went out of business. My system failed within one year. I had to pay someone else to come out and pump the tank. This is now the second year. The tank is full again. It's Christmas day and my toilets are backing up in my house. I have to find someone else to replace my $8000 system and pay for it again. This company has now reopened under a different name. All Septic All Plumbing. Cheats! Fraud!

Had to get my system pumped out recently and didn't see a lot of reviews for company's so I took a…read morechance. Receptionist was very informative and let me know what was recommended. So they came out Alejandro was my Teck. Got a tex message when he was 30 min out Arived one time. Let me know what he was about to do showed me what he was doing very knowledgeable and seemed to like his job. After job was done put everything back put the grass back as good as it could get and finished. I'll be giving them a call in another 2-3 yrs

Made the call got same-day service driver called in 30 minutes in advance upon arrival did a…read morethorough job and answered all my questions. Matt Conducts himself professional and polite I would hire this company again