I have told everyone I know to stay very far away from here. Anabela was TERRIBLE!! She rushed…read moreeverything, was huffing and puffing when I had questions, i had an awful experience, I am appalled and will not be coming back. do NOT recommend.

friendly staff, puts you right at ease.Explains everything in terms you understand.I would…read morerecommend to anyone.was seeing much better the same night.

I had extensive testing done to determine whether I qualified for a medically necessary bilateral…read moreupper blepharoplasty. Before the procedure, Bethlehem Eye Associates told me my insurance had approved it and that my out-of-pocket cost would be a little over $800, which I paid immediately. More than a year later, I received a call from their office saying I suddenly owed an additional $2,000. My account had shown a $0 balance the entire time, so this came as a complete surprise. When I contacted my insurance company, I was told that Bethlehem Eye Associates had not submitted the required documentation to support the medical necessity of the procedure. According to my insurer, they were given a second opportunity to submit the necessary test results, but the required documentation still was not provided. I even informed the office what documentation the insurance company said was needed. This experience has been extremely frustrating and disappointing. Instead of standing behind the approval they told me they had obtained, I was left with a significant unexpected bill more than a year after my surgery. Based on my experience, I cannot recommend Bethlehem Eye Associates.

The office staff does not explain things to the patient at all. Then charge you money that could…read morehave been avoided if the staff took time to explain. Would NOT recommend this office!!!!! Don't waste your time!

Doctor Traupman is everything a good Doctor shoud be. He doesn't run a factory operatin with…read morepeople waiting endlessly in waiting room. His office staff is friendly and he is competent and kind. It was a relief to find a well qualified Eye Doctor . Have recommended him to family and friends alike.

Dr. Moran and his entire staff are incredibly compassionate, genuine, and professional. Beth was…read moreabsolutely phenomenal during every visit, explaining each step of the LASIK procedure and what I could expect. The procedure was very quick and painless, and my recovery was very smooth. I was treated like a family member of the practice! On the day of my surgery, Denise, Dr. Moran, and the surgical team were a source of comfort and reassurance. Their continuous communication and care throughout the procedure ensured my comfort and well-being and provided me with exceptional care. I was nervous about having the procedure completed 10 days before my wedding, but the team's reassurance, positivity, and support helped me feel confident about my decision. I highly recommend Dr. Moran, Beth. Denise, and his team!

Great visit! Terrific staff and Doctor. Everyone very professional…read moreand friendly. You can relax and know you're in good hands.

I went in on a very busy Friday and expected to wait forever, but the office staff was…read moreexceptionally efficient and I moved through the process quickly. That was wonderful. The staff and doctor were friendly and explained things clearly. Thumbs up all around.

In June of 2015 I was hit by a car while riding my motorcycle, and my (helmeted) head hit the…read morepavement. After the accident I experienced headaches, blurry vision, and a bleeding eye. A neurologist diagnosed a concussion, and said the bloody eye was also a result of hitting my head. I scheduled an exam with Dr. McDonald. During my visit she said my bloody eye was "probably" a result of the trauma to my head. I was happy with the exam itself, and she gave me a stronger prescription than I had been using. When I filed a claim with the insurance company of the driver who hit me, Dr. McDonald denied that my bleeding eye had anything to do with the accident, contradicting what she told me during my office visit. I was very disappointed, and will not return to her practice.

Several years ago, Dr. McDonald saw my daughter at age 10. Several years before, we had been told…read moreby Dr. Gaylord Ojers that she had no peripheral vision. He peremptorily insisted on skull X-rays which found nothing. We were sure that her peripheral vision was fine which was found to be the case after a visit to a well known Eye Hospital in Philadelphia where they had much more advanced instruments. In fact, ophthalmologists at this hospital said, "Do NOT go to any Bethlehem Ophthalmologists!" Despite that warning, when our daughter began to complain of headaches and difficulty seeing the board in class, I tried to make an appointment with a Dr. Gentile, whom we had seen, but instead were shunted to Dr. Marilyn McDonald. Our daughter was tested NOT by the Dr., but by office staff. Afterward, Dr.McDonald called to tell me that our daughter had no peripheral vision. I explained the above, but she insisted the child must return to her office for further testing. When she went back, OFFICE STAFF again did the same tests all over again and to add insult to injury, we were charged for this a second time. The results were the same...no peripheral vision. We made a second trip to Philadelphia to the Eye Hospital where testing revealed that her peripheral vision was stellar. I met with a group of ophthalmologists at the hospital. I was again reminded by them of their initial admonition..."We thought we told you NOT to go to any Bethlehem ophthalmologists." Perhaps Dr. McDonald has invested in some more advanced instruments, but I could not recommend her based on the above.

I had an appointment yesterday for a cataract evaluation. Dr. Bausch was OK, but not very…read morepersonable. The staff was great. However, their scheduler was out yesterday and I was given her card to call today to schedule my surgery. I called her this afternoon and didn't even get to finish my sentence before she interrupted me and just said she would get back to me by next Wednesday. Not tomorrow, next Wednesday. I tried to speak again and she interrupted me again and repeated she would get back to me by next Wednesday. Well, I don't spend my hard earned money with people like this. She represents the business and I expect much better than that. I just called my primary for a referral somewhere else.

Review Regarding Leah, Amber, and Dr. Kanoff - My first time here…read more First of all, I have super high anxiety when it comes to eye related things. I've passed out at the eye doctor before multiple times after panic attacks. I came in 3 days after an ER visit. I went to the ER on a Sunday, eye swollen shut, with something "stuck in it" - they told me I must have washed it out, because all that was left were scratches. Come weds, my eye was still in so much pain, it was watery, swollen... I was referred here by family, so I called Weds morning. Leah answered, and was super accommodating to me as far as appointment times, insurance information, and other paperwork. It was seamless and painless. The office was comfortable, they took me back to my appointment right on time. I met Amber and Dr. Kanoff, explained what had happened, and told them I was still insistent that something was still stuck in my eye. My anxiety issues were translated to the doctor beforehand, so I didn't have to go over it again which I genuinely appreciated. They were both so accommodating to my anxiety. They kept stressful things out of view (tools used to extract something out from up underneath my eyelid, my eyelid had to be flipped out), kept me informed, told me exactly what to do what not to do, and were friendly and reassuring. That was the first time that I had gone through something like that without passing out. I can't thank or compliment them enough on their professionalism, and kindness. It's the next day, and my eye feels completely normal again. After three and a half days of pain, it's quite the relief. Thank you Amber and Dr. K!

I was a patient in this office for three plus years. My new doctor decided not to accept my…read moreinsurance, so I was forced to move to yet another doctor. He then got sick and his office told me to go back to Mid Atlantic Dr. Chiang because they didn't know when you would be back. I needed to get my injection of Vabysmo because I was having Cataract Surgery the end of September. I called Mid Atlantic and explained to them the situation and told them I needed to come back to their office to get my Vabysmo injection. They said OK and made my appointment, I called two weeks before the appointment. They never told me to check with my insurance or last doctor's office to get my injection approval or transferred to them (I never had to do this before). When I got to Mid Atlantic Office on 9/4, they did all the preliminary eye exams and dilated my eyes. Then they took pictures and told me to wait in the waiting room. I waited and then was taken to a room. Two nurses came in and the one female nurse said to me "I guess you are expecting to get your Vabysmo Injection today", to which I replied yes, why do you ask? She said they might not be able to give it to me and that they had to check with their billing dept. first and left the room. I did open the door after they left to tell them that I did have a secondary insurance and also a grant for the injections.They said yes we know. A little while later Dr. Allen Chiang and the two nurses came back into the room, Dr. Chiang proceed to tell me why he could not give me the injection I had been receiving since Feb. at the other doctor's office. He said the injection is approved for that doctor and his office only and that was why he could not give it to me He told me that it's my insurance companies fault and also mentioned congress at fault too! When I questioned the situation, like why they never told me any of this prior to my appoint, he got very upset and said that his staff work overtime and very hard to take care of their patients and it's not up to them to tell me these kinds of things. He told me that if I wanted to pay full price for the Vabysmo Injection he could give it to me. He then offered to give my Avastin a drug that people get initially when first diagnosed with this condition which he had started me on in 2018. He said if I wanted to get this drug it would be free. I told him I was concerned because I now had a new condition in that eye called FUCHS and also a bad cataract which was scheduled for surgery soon. He said that the only difference between Vabysmo and Avastin was that he would have to see me back in five weeks for another injection. He said that his office would try and get the Vabysmo approved by then. I was very upset and concerned about getting a different drug before surgery and not being able to discuss it with the Cataract doctor or my insurance company before this appointment. I asked if I could please have a few minutes to make a decision before agreeing to get this different drug. I was in tears, but I felt that I had no other option but to get the injection or cancel my upcoming surgery and postpone months from the scheduled date. I tried to give my other doctors a call but of course at 4pm could not get through. I was left with no other choice but to get the injection. The nurse came back in and I signed the agreement to get the Avastin injection. The nurse gave me 4 drops of novocaine. I asked for more because I always got 8-12 drops. They usually gave me more and then they let you sit for like 15 minutes before giving the injection so the drops have time to work. No sooner had the numbing drops been given then Dr. Chiang came in and injected my eye. I screamed it was the most painful injection I had received in 6 years! He then said I will see you after your surgery and left. The nurse wasn't going to even rinse the eye, but I asked him to please do it. I did tell him that I wasn't going to come back to the office because of how I was treated today! He actually said he understood, and wouldn't want to be coming to a doctor expecting one thing only to get something else shoved down their throat.And to top it all off, a few days later I got a call from the office manager, who told me I would be getting a letter from Mid Atlantic dismissing me from their practice, because they said I was rude to their staff! I did call my Insurance Aetna and they told me that Mid Atlantic Office could have called them and gotten a rushed 48 hour approval for the Vabysmo Injection. They didn't even need that as they knew about this appointment 2 weeks prior and had plenty of time to get the approval. Someone in that office didn't do their job and they were just covering up! Hence, the dismissal from the office. I am 66 years old and now have to get another doctor again. Not to mention reschedule my surgery. I have never felt so belittled by a doctor and their staff before! BEWARE IF YOU WANT TO BE TREATED LIKE THIS NO SYMPATHY!

I started seeing Dr. Yonekawa for some eye issues in January 2021. He was thorough and understood…read moremy anxiety for having to see an eye specialist. Upon leaving one of my most recent visits, while waiting to check out, Dr. Yonekawa made a point to come to the check in/check out desk to say good night to all of the employees still working before he left for the day. To me, this shows that he cares and has respect for the employees. In my opinion, a lot of doctors these days forget that they can't do their job alone and without these people, they would not have the practice that they have. Dr. Yonekawa is not one of those doctors. I would highly recommend him to anyone who is in need of a retina specialist. Thank you Dr. Yonekawa for the excellent care!