We recently adopted a senior dog with medical issues from Peaceable Kingdom. The staff was kind and…read morehelpful and the adoption process was easy considering we were going home with a living, breathing, sentient being. Since we are out of state, we filed out an adoption application and emailed it over to the adoption coordinator who was very knowledgeable and helpful. We were in contact with the adoption coordinator several times until we were able to make the trip to the shelter. This is a shelter that runs solely on volunteer work and donations. It is not fancy, the "staff" is not professionally trained in running a shelter. These are people who care about animals and are dedicating their free time to helping them get homes. They are doing the best they can with what they have and I am very thankful that they took in our new baby, got her some medical help, and helped us adopt her. If they won't adopt to you, it's probably because they don't think you would be the best adopter - this is how they prevent adoption failures. If they are "mean" it's probably because they're exhausted from running around an adoption event all day; don't take it personally. The horrors that animal rescuers have seen and heard make them very protective and they work very hard not to let a dog or cat ever come back into the rescue "system." They are looking for forever homes, and since they don't have crystal balls, they have to go with their best judgement. It's about the animals, not your comfort, happiness, or experience. If you want them to do a better job, consider donating money or supplies so they have the energy to focus on the other stuff.

I just returned from donating some sheets, a comforter, a cat bed, old kitchen towels (for…read morecleanup), most of a 25lb bag of cat litter, a FULL bag of cat food & some cans, a carrier & a pillow to these folks. Probably over 200$ worth of things-just to make a point. While I realize they're run predominantly by volunteers & they're probably stressed and busy, the way I was just treated is terrible. I just had my almost 23 year old cat put to sleep on Monday afternoon after a stroke. I'm devastated but trying to honor him by donating his things-I took the time to launder everything for them yesterday to cut down on their work load after speaking with Patricia on Monday night. Patricia was very kind-also want to make that point. When I arrived, there didn't seem to be any access to the place. Again, I get it, volunteers are busy. I was brushed off by an employee I saw entering the building, who told me to just leave it outside the door & that someone would come and get it. Ok. I stacked his things by the door. I sat in my car & cried. Ten minutes went by. No one came to get the things. I decided to try the front door, just to make sure they were aware the things were there (& , frankly, it was a bit hard for me to just leave the stuff outside in the parking lot). I tried the front door-locked. I decided to just go, but a woman popped out the front door with an immediate attitude-"You need to give us a minute!". I told her, ok, I just left some things for donation, I just had my cat put to sleep on Monday. She asked where I left them & I told her over by the other door. She asked, sharply, "Where? The back door?". I told her no, right around the corner. At this point, this woman had the audacity to ask me "why are you so angry?". My face was swollen, I feel pretty sure it was clear I'd just been crying. I asked if she was serious & she responded, "Yeah! I am!" ZERO empathy for someone grieving the loss of a pet-from someone who works with people & animals. I was stunned, I still am half an hour later. I was planning on returning to adopt from this place when I'm ready for new babies AND to donate time AND money. Not now. I'm absolutely stunned at the way I was just treated. I cannot recommend this place, especially after seeing numerous other reviews from other folks who've been treated similarly.

What an amazing place to bring a cat to be fixed,we had a feral mother cat who had kittens,we had…read moresuch a hassle to catch them all at different times,they worked with us to get them fixed,kept them overnight too,and not expensive,always good to donate a little extra,great people!

Fantastic staff and very pleasant to me got my little rescue kitten spayed here during the the…read moresummer and the bill was a little less than 1/3 of what my vet wanted-it was very neatly done and hardly noticeable she didn't even need a cone of shame--- also great yard sale last summer!!!!!!

I have the pleasure of adopting 3 amazing dogs for The Sanctuary over the last 15 years! The time…read moreand patience involved by the volunteers during this process was fantastic! You can truly see the love determination and dedication to their animals this shelter has! The Sanctuary is a small shelter almost completely run by volunteers and their hard work is inspiring!

They claim they take in animals from over crowded shelters but they are more interested in bringing…read morein puppies from Texas, and taking a few severe dog medical cases (i.e. expensive care and not a 100% survival rate), than pulling from places like ACCT Philly who need all the help they can get. The dog care Manager basically does whatever she wants, the Board President and Secretary are clueless, the cat care manager doesn't know how to manage people or say thank you to anyone and is always grumpy.