Fantastic store ! I truly appreciate the care their owners take with those who enter their store…read more Their pieces are good quality and reasonably priced. I love supporting this small family business !

We have stopped in and shopped when we have visited over the last few years, and had a reasonably…read moredecent experience for the most part. I am still fuming over the trip today. Honestly, the gentleman is very nice and considerate, loves to talk about his merchandise. The wife is the opposite. This trip alone, we were spending $70+ (in this bad economy) and she wouldn't let my son, who is a teenager, look at a pocketknife even though we'd been handling everything else, including other knives. I truly believe she thought he was going to steal it. I'm so mad! Just a rude woman. She will eyeball and watch you the entire time you're there. If I'd caught her attitude towards my son prior to paying, I would have left the merchandise.

Everything about this experience has been outstanding and, in my opinion, unbeatable. Because…read moreRhinelander is a rather small city, there are not as many clock repair shops available as in Milwaukee, for example. I found this company by researching on the Internet. My request was, I think, a bit unusual: a friend, who had taken our grandfather clock apart and had taken the parts out of state to a repair shop where he lives, was unable to come back to the Rhinelander area to put the clock back together. I thus contacted Stacy, the owner of this wonderful shop, and told him of my situation; I then asked for his (hopeful) help in putting this clock back together. Despite having a very crowded schedule and a very wide-ranging territory, Stacy was able to fit me into his schedule. When Stacy arrived at our home, he immediately went to work on the clock, explaining every step to me and highlighting the details of this clock's manufacture. The depth and breadth of his experience are amazing. Further, Stacy treated this clock as if it were his own. Just as important, he was very patient, kind, and friendly with me, his client. Stacy's price was very reasonable, particularly considering his knowledge and experience. I wish we had more clocks to repair - Stacy is THAT good. He may do a bit of work on watches, but I'm not completely sure about that. I cannot say enough good things about Stacy. If/When we have any clock (or maybe watch) repairs that need to be done - and done correctly the first time - we're taking those items to Stacy, to the Wind Me Up Clock Shop in Rhinelander - and nowhere else. If/When the time comes that we need a new clock, we're also going only to him. Stacy mentioned that his wife had urged him to go into the clock repair profession full-time; after an extended period of time, he did that. I am thankful that he acted on her guidance. Thank you both for being such talented, kind, and friendly professionals and good people.

Stacy is upfront and seems very knowledgeable about clocks. And his customer service is beyond…read moreexcellent! He even talked me through fixing some issues I was having with my cuckoo a few weeks after he got it up and running and followed up with a phone call to make sure his tips fixed the problem. I don't know what the going price is for clock repairs, but the cost seemed fair to me, he gives free quotes, and when he needed to increase the price of my repair (very slightly), he gave me a call to confirm before going ahead. I would definitely choose Wind Me Up Clock Shop for any future clock repairs.

I set out to use JC on the Move as contracted with U-Haul to get some crates as my house was…read morealready packed and staged in the front room for easy lugging. The U-haul website stated the cheaper DIY option wasn't available and steered me to JC on the Move. Being a local gal, I called in hopes of having them deliver containers the next time they were in my area to save them some pennies. (Ironwood is not close to Iron Mountain). Darell, the business owner, gave me a stellar deal for a "full service move" he called it. This included moving items (already packed and moved by me to the front of my home) into a 16ft moving truck and unloading it into the garage at my new house 480 miles away. Same day service! I figured, I deserved to reward myself with a painless move two days after my wedding. Great price! Plenty of space and drivers. Sign me up... Darell explains that I should be prepared to pay cash 1/2 after loading and the other at unloading. I asked about paperwork and was told that the movers would bring it day of as he did not have an electronic copy to email. Day of his staff were on time (no paperwork) and worked at a decent pace. Polite and EXTREMELY CAREFUL. I cannot say enough about these two guys. Everything and everyone made it the 480 miles in good time for unloading. At this point I realized that Darell, business owner, had absolutely no investment in the safety of his staff or procedures to have a successful business. While preparing to back the 16ft Penske into our drive to unload in the garage, his staff sheepishly admit that until today, neither had driven a moving truck and they were nervous about backing it up. (What kind of moving company doesn't train their staff before sending them 480 miles in a rented truck?) They accidentally hit the corner of our house, causing $795 of damage. (Not structural, NBD...accidents happen). I was very kind, as the movers did a wonderful job. They both got big tips for the care the took with each box. Darell, apologized for the mishap and told us he had insurance for the repair and to get a quote. A week later after speaking with 3 companies we sent an invoice noting our down payment of 25% on a $795 bill. Darell said his insurance deductible was $1,000 and that he'd send a check. I explained that I would like the money sooner than the 30 days he requested as the company needed the balance when showing up to do the work. Darell indicated understanding and agreed to send it when he could. We waited, texted, waited, put the repair on our credit card, texted, waited. The check never came. Polite, yooper-girl gets you nowhere, bring in assertive husband... Darell's story gets real honest at this point. Says he doesn't have a checking account. Says he needs to scrape up the money. Telling fibs until my husband reads our text exchange out loud to him over the phone... big sigh, finally, after asking if we could send someone to get cash, Darell figures out how to use the helpful services available at his local Walmart sending us a money order for $750... umm...$45 short, never mind. I'm sure that 45 dollars went to business improvements such as: a) Typing an effin' liability form and contract. b) Buying some orange cones for "practice" c) Training for drivers to be confident and safe Or maybe I should have kept the second half of the money sending him what was left after paying for the repair. It's up to you... maybe business practices have improved. Things were great until they weren't. Thank you.

You're joking right? You did not even reply to any messages…read morebegging for a reply - you simply bailed on us and left us with no help to move an entire home by ourselves. You did not ask for Hire a Helper to release funds back to us - they refunded us because YOU bailed and would not respond to them or us! But, you now respond to a review more than a month later!

Wish I could do zero stars. he kicked us out because he claimed we were not going to buy things and…read moresaid we were steeling. Do not go with kids!!!!

I was like a kid in a Candy shop. I do crafting with a lot of IOD products and recycle whatever I…read morecan get my hands on. When I walked in Pancakes from Heaven, I felt like I was in a crafting heaven. It was neat and organized and the prices were really low. I've been so disappointed in the thrift stores in the suburbs of Chicago because they've really raised their prices. So if you're in the Eagle River area stop by Pancakes in Heaven. The owner was super nice

Creepy way to buy a mattress. Just odd from start to finish . Why an appt? Just dumbread more

We went with a budget in mind and never dreamed we would actually stay within it.Great choices and…read moregreat staff!!!Family run business.

I received directions from the friendly staff, I found exactly what I needed to... It was busy,…read morethey have a clean men's room, there is definitely a variety. i'm satisfied with the prices. I got a pack of nice towels for 20 bucks, I got some shop towels that I will need, 20 bucks... And the alligator wipes, these things lasted me for years. It's a good product, and it's food safe... Works on my leather jacket. thanks Cindy!

I've been a loyal customer at ER Ace for some time now. In recent history, I've purchased a Toro…read moremower, a Stihl 800 backpack blower, an Ariens snow blower, 3 chain saws and a complete Milwaukee cordless set. The reason is A, I believe in doing business locally, B, they have quality tools and C, I have the expectation of getting my tools serviced there. I was recently turned away, being told it was a "no go" on my snow blower. I had my mower, one of my chain saws and some cut loops to get sharpened. I explained there was no rush on the snow blower, but I had borrowed a trailer to get it there and needed to get it back to it's owner. The mechanic whose name I shouldve got, was disrespectful and refused to let me leave the snow blower there, so I took everything and left. I will no longer be doing business there.

I purchased a nice phone on 12/14/25 and the phone stopped working on 12/21/25. The phone simply…read morequit working. We also paid for prepaid minutes for 1 month. The salesperson could not assist because apparently when you purchase a prepaid phone the rules are different. This phone is defective, and I feel it should be replaced. It won't even turn on. Whether you pay 120 dollars for a phone or 1200 dollars for a phone, a company should stand behind the product they sell. As a consumer I feel "ripped off" I now own a phone that does not work I also called all 3 support numbers and was told that if I travel to a corporate office maybe I would have luck getting a replacement, Verizon I am so glad I did not switch my 5 other phone lines from ATT. Very disappointed.

Add Verizon to the list of companies who scam. Customer service is non-existent after using this…read morecompany for several years. I can't wait to fire them and I will never be back. The manager of the Eagle River store is very manipulative and untrustworthy in my experience. I am a senior and I purchased a phone from this guy and he roped me into a 3 year contract telling me he will buy my old phone but not telling me I am roped into a 3 year contract. The credit they give you for old equipment is spread out over 3 years. When you call in for help, the sleazy phone reps will change your plan and put you on more expensive plans after lying about it. The company uses very confusing and unscrupulous sales tactics in my experience and refuse to put anything in writing over the phone. They claim they don't have access to email. I have called requesting help and the reps will hang up on me after waiting on hold for hours.... and they claim they have no phone number to call them back. Some of the worst customer service ever. Verizon subs out customer service. One guy called recently & claimed they were from the Eagle River store but could not help me with the issues I had. He tried to get me to upgrade to a new phone so they could manipulate me into another 3 year contract. Customer service is horrific with Verizon whether you go to a store or call in, in my experience. My friends who had Verizon cancelled and I will be following suit as soon as I can. The phone reps changed my plan without my authorization then deducted hundreds of dollars for services from my bank account. I had a hard time getting that money back but when the store reps could not prove I authorized the charges, they were forced to return the funds. I cancelled auto pay and have been paying with a check. I pay the bill in full each month. I received a scamming email stating I owed a penny and I could pay using my bank account. I called and spoke to Sheila with a heavy accent... she said she would credit the penny. We shall see. I believe it is another attempt to get my banking information. Verizon wants you to give them access to your bank account and lie about giving you savings if you do..... then the scamming phone reps will change your plan without your permission, offer you deals they refuse to put in writing claiming "you are going to love me with this plan" ( 3 of the phone reps used that script). Stay far away from Verizon.

New owner has really made this place his own. Lovely decor, some whimsical new accent furniture…read more Wait till you see the handcrafted tables. Owners kids, Kat and Mitch, are real swell and provided us with a nice tubing experience. Can't be beat!

This place has everything you could need. Canoes, kayaks, tubes you name it. Everyone was very…read morehelpful. Brandon helped us get in the water and answered all our questions as well as handled the heavy lifting when he picked us up. The route was gorgeous. We saw two bald Eagles and were constantly surrounded by the green of the great north woods. Probably the most efficient canoe rental I ever went to. Love the name too!

Personal fitting service for dogs and sweaters coats for the winter. They have treats and a water…read morebowl outside and inside. Everyone adheres to mask rules and we like that feeling of safety and respect. Owners are so friendly and helpful. I think our dog is ready for winter! Thank you.

What a store!!! If you are into outdoor activities such as hiking, camping and travel you have to…read morevisit the Hiker Box in Eagle River, Wisconsin. They have high quality products at fair prices. I am pretty familiar with outdoor gear and know which equipment has high rating by other respected outdoor travelers. The Hiker Box has it. I just picked up a compression sack for a North Face sleeping bag and planning to buy a new stove and cot from the Hiker Box. I had compared their prices with those via the internet and they are almost identical. In a short conversation with a couple of the folks from the store as I was checking out I was told that they personally check out almost every piece of gear they sell. From Jet Boil Stoves to backpacks for your dog, they have it. Probably the biggest reason to shop at the Hiker Box is in knowing that what you buy will be well researched, quality products. The tents will not leak, the took will open and you will get fair pricing.