Dr. Tom Roland and the whole team at Austin Dental is amazing! I had not been to the Dentist in a…read morewhile and I had a tooth that was hurting me badly. They were able to get me in for an appointment hours after calling them. Check in, even as a new patient, was a breeze! They are state of the art here, have all your information at their fingertips and show you instant X-rays in your private room. The waiting area has a flat screen and is very comfortable, but I was not waiting for more than a few minutes. The examining rooms also have cable TV Dr. Roland took lots of time to explain my treatment options and costs and Elizabeth (Technician) was very knowledgeable, friendly, and attentive. Dr. Roland was not rough at all, and the whole experience was pain free. While not the least expensive in town, Austin Dental definitely takes time to make sure your treatment plan makes sense and your teeth look good. They spent a lot of time making sure that my temporary crown looked nice. Cost for Exam, X-rays, Root Canal with Porcelain Crown (plus temp), 2 fillings, and scaling was about $2800. They gladly take most insurance as out of network as well as payment plans or Capitol One Health Care Loans.

Was aloof and seemed like he had better things to do in almost every interaction. But the worst…read morepart was receiving a collections bill years after the procedure due to the office start's incompetence. If you have secondary insurance, avoid.

Procedure was fine and went well. Received collections bill years after the procedure though,…read morealmost $1k

Wow. I sat in Dr. Cain's waiting room as another emergency patient arrived from a local oral…read moresurgeons office in G-Town. It just happened to be from the office I had declined when referred by my general dentist. They're good, but it was great to see where they went to get help when things went bad. I figured I had made the right decision then but Dr Cain just confirmed my decision with the professionalism and latest technologies used in his office. As a "Dell Fan" I was impressed to see his use of the latest solutions and how it had improved my experience. Great office and supporting staff! It's worth the travel for those in Austin and surrounding areas. BTW - They're located in a new office on Williams Drive in Georgetown now. 3622 Williams Dr. Georgetown, TX 78628 512 869-0529

It's been 9 years since I had my wisdom teeth removed by Dr Cain, and to this day, I tell everyone…read moreabout how great my experience was. I felt zero pain. I was in and out before I knew it! If you need oral surgery, go to Dr Cain.

Jeff was my dentist for maybe 30 to 35 years. Never once did he do a procedure, xray, or work he…read moredidn't feel he could do or deemed necessary. He also didn't jump right in to do one either. He took a "wait and see" attitude and kept an eye on it. The if it needed it, he took care of it. He preferred to refer you to highly qualified experts which I find an asset rather than having someone fumble their way through a procedure and perhaps do more harm than good. No, Jeff isn't for everyone. He doesn't suffer fools gladly, and he didn't want to do children of any age or adults with past dental traumas. But there is a very, very good reason why. He served as a medic in Vietnam during the war, and was there on the day of the famous evacuation of families and children. Beyond that I cannot say because he is a man of integrity, respect, and intense privacy. Once when I asked Jeff to treat my then 8 yo son he told me to take him to a pedodontist when my son cried upon seeing the needle. It was only later that I could guess why. I miss him, and it hurts not to be his patient anymore. I have yet to find a dentist I know I'll stick with. Jeff wasn't in it for the money. A living yes, but not the money it would take to dress up his office with remodeling, plush furniture, paintings, and decorations. That can help or hurt a dentist. Those who "judge a book by its cover" may find the "70s" decor with cinder block white painted walls, and mementos of his life and framed collages of his time in Vietnam off-putting. And yes some of his major equipment showed wear and tear, but it worked just as well as the new 2016 showroom floor models. It also meant it kept his overhead down, way down. I don't know how much less but my cleaning earlier this year cost at least four times the $69 for cleanings Jeff charged and Jeff did the cleaning. He would say several times over the years, he'd rather keep his prices low so people would get dental care, than not and suffer through worsening conditions. Yes, Jeff is and was becoming a crusty old man, but the situation that caused his retirement wasn't the only serious condition which he had to fight. He never let on about it. Sometimes, after he knew you well enough and a relationship had developed, he let little snippets out. I can safely say, he was an Aggie of the Brigade through and through, with a backbone of steel to take him through the dark times, and love of humour, and every corny Aggie joke out there to share. For a number of years he donated his time to nursing homes, telling jokes, and doing other things to bring laughter to those who are forgotten, the elderly. For those who feel going to a dentist in a well decorated, plush, elegant office, with lots of staff, and lots of the newest, latest tools of the trade, then that is where they should go. It doesn't mean the quality of their work is better or necessary. It means there's a big budget to take care of those things. The same for offices with multiple dental specialist for just about everything. The practice's fees pay for it, and when your insurance runs out, it comes from your pocket. It's going to take time to find a new dentist, one who has just some of the same qualities as Jeff, a no frills skillful dentist with commensurate fees to match. The only good thing to come from his retirement is I take better care of my teeth now than I did before. Jeff is a good man and a good dentist who cared more about his patients than his bottom line or how nice his office looked. I miss him.

I recently had an appointment with this wonderful dentist. My husband and I found him through our…read moredental insurance network plan. I was calling around and what made me choose to make an appointment was the absolutely charming lady who is his receptionist. She was extremely accommodating with the scheduling, very pleasant and easy going with everything that we wanted to have done. I arrived with a very friendly welcoming, the paperwork was very easy and fast to fill out and the lobby is inviting with personal photos of Dr Nieland and all of his lovely animals and family....He was very personable, humorous and made me feel comfortable the whole visit..also did a great job on my cleaning, was clean and Knowledgeable...I recommend him to anyone...and I will definitely be going back..

I should have written this review years ago after I left his office in tears. Dr.Cass's sense of…read morehumor does not make up for the poor quality of work he now performs. He even fired his assistant who in an effort to help me pointed out that the tooth filling in the front was huge and stuck out! Not to mention it was the wrong color and didn't match my teeth! I looked like a scene out of the Pink Panther movie! Not funny in actual life!Dr.Cass needs to retire.

I love Dr. Cass! He is such a genuine, sweet man and a very good dentist. I had to have my first…read moreroot canal about4 years ago which led to a crown. I was crushed when I realized this meant sawing off half my tooth! This is just the procedure btw, not Dr. Cass's choice lol. It ended up just fine. No one can even notice which tooth it is unless I told them. I had another last month and didn't think a thing of it. He makes the tooth same day, in the office, and puts it on! No temporaries or anything. One stop shop. His staff is extremely friendly as well. If you have a bad tooth ache or an emergency they will get you in right away. I definitely recommend him! Side note- if you do decide to go, tell them the girl who has had to replace her night guard 5 times in 2 years sent you :) they will know exactly who I am.

This place felt like a scam, I recommend you avoid it. I went for several cavities and one tooth…read morethat needed to be pulled. They gave me a treatment plan that included pulling the tooth and recommended crowns for almost all of the cavities. When I asked for more information about why I needed so many crowns, the receptionist blew me off, and when I asked again, she was very condescending and spoke to me like I was a child when explaining why she thought I needed it. I was taken aback but scheduled the one tooth removal because I wanted that part done. During the tooth removal, the dentist and assistant were very unprofessional and gossiped the entire time and seemed distracted, and even took a break halfway through while I was sitting in the chair waiting. After that experience, I decided to go to a different dentist for the rest of the work, and they told me I didn't even need crowns, I just needed fillings! They quoted me less than a third of the cost for the rest of the work. They also checked with my insurance first to confirm the work was covered. I later found out that Jester did NOT do that, because they just came back asking for even more money because my insurance apparently didn't cover some of their charges. When they first contacted me for more money, I legitimately thought it was a scam call because my phone registered the number as "probable spam", and Jester just texted a link demanding more money from an unrecognized number that, again, my phone labeled as probable spam. I sent Jester several emails asking them to confirm and send the link from their official email address, but they never replied. I just kept getting calls from the spam number, until they left a voicemail threatening to report the debt to claims. I would avoid this place and choose literally any other dentist.

Terrible and catastrophic care financially and physically. Ended up with continued horrific pain,…read morewas not believed and had to go find another dentist and found one right by my house who is amazing who fixed all my issues--never had ANY pain! The dentist who retired from Jester was amazing and then there was a change in dentists. Worst experience ever.

Coming to the end of our treatment for 2 kids. I'm really glad we picked Dr. Ramsey. Started…read moreearly treatment with Dr. Ramsay saved one of my kids' upper teeth. There was so much crowding the roots of some teeth were going to get destroyed by other teeth as they erupted. We got everything expanded (gently) in time and ended up with a very good result from a very difficult beginning. He invests in all the latest technology, his staff are wonderful and it all adds up to a great experience.

We had an urgent matter regarding my sons braces.... I called our regular orthodontist's number and…read morewas referred to Dr. Ramsay through the voice mail system. It was a Sunday. He returned my call and met us at his office on a Sunday evening. I was overwhelmed with this level of customer service, generosity and caring.

I hate going to the dentist. Hate. All stemming from the time I was 13 and had to get a root canal…read more I had to keep going back every two weeks or something and those mean hygienists would stuff that needle into my gums and it HURT. From the moment I stepped into Dr. Schrader's office I knew it would be different. There aren't a million people in the lobby waiting for their turn. All of his chairs aren't filled up with people while he runs to each one and to quickly assess the problems. No. He spends time with you and talks to you about any problems you may have. He asks about your day, your life and your health. He may gently reprimand you for not flossing, but we're supposed to floss dangit! If you can change dentists, you should. This guy and Cynthia, his wife, are just amazing people that will put you at ease.

I called to make a new patient appointment and gave all my information to verify insurance to…read moreCynthia. She later called me back saying I didn't have it and to call my insurance company to talk to them. After calling my insurance 3 times to verify everything was correct, she still said it was wrong, even though I got the feeling that she only tried once. I repeated my info to make sure she wrote it right, but instead of saying she made a mistake, she told me that I told her my birthday wrong. She even got me to have my HR dept call her and she still was focused on her one wrong attempt at verifying. I later got an appt with another dentist easy in 5 min. and wasted my whole morning with her. I don't know about the dentist, but the customer service alone makes me think negatively about the place.