Fixed my crooked toe no longer crooked! Larry Lemak and his granddaughter are great people!read more

Clinic is really well kept, clean and new looking. The staff is incredibly friendly and doctors…read morewho help you seem to care about their patient. Additionally, the clinic attached to them is also as professional. This is in a great location and a breeze to work with. The only thing, however I guess it's normal, is the amount of paperwork. Other than that, everything was great!

Benchmark at Altadena Square has been a great place to get relief in my neck, shoulders and lower…read moreback. I've only been there a few times and already I can feel such a difference in my quality of life. Therapist Amanda Peterson is extremely knowledgeable and with the help of her team Jess and Micah, they work hard to make sure you feel better when you leave there. They have a great attitude that is inspiring!

Excellent care! Compassionate, care friendly service. Long lasting relationship with MedHelp. I…read morehave been there several times for checkups, mild injuries etc.

Medhelp was started with such a caring team led by Dr. Micheal Vaughn, but since his retirement the…read morecare has gone down hill. I had a wonderful doctor there for a few months (Dr. Jerew) that had the heart of a physician, but he moved out of state. Although not a specialist, he helped quarterback my health care. I was turned away by the Covid nurse because I had other issues and she said it wasn't long covid. When asked about my heart rate getting too slow, she said, "drink some caffeine." And yet the specialists are saying my issues originated with Covid. After Jerew, I was sent to Kay Willoughby In October and I told her my struggles with PCPs and that I just needed bloodwork twice a year, treatment for infections (sinus, etc.), and refills for very simple medications that haven't changed in over a year. I offered every opening to say "no, go see another doctor."My specialists send updates and my care is not intensive nor does it require even Pallative care. Just simple refills for very simple medications. I was told last week that Dr. Willoughby requested that I move to an internist. No problem. I started looking and couldn't get an appointment before about a month. then I received a message saying she would not refill medication. These are very simple medications, but I have to be on them. So I'm left with no beta blocker Which is the smallest dose possible, but vital to my health. I do not recommend this clinic any longer. And that hurts my heart because my entire family has been patients for over 40 years.

Efficiency and great bedside manner can coexist? Apparently, they can at Dr. McKeon's office. My…read moreleft wrist has been hurting on and off for six months. Since I was pregnant, my treatment options were limited. Before Thanksgiving, I called to make an appointment to see Dr. McKeon. She helped my husband with some wrist pain he had so I knew she could help me. They couldn't see me for almost two months but I knew it would be worth the wait. Parking and navigating the building was a bit confusing but I eventually found where her office was located. The check in process was quick and easy. My appointment was at 9:00 and I was called back around 8:55 AM. Dr. McKeon was in the room by 9:05 AM. She diagnosed me and gave me an injection to help. She gave me some literature on my diagnosis and told me what to expect and what to do if the pain resumes. For the first time in six months, I feel like my wrist is going to get better. I hope I don't have to come back but if I need their services, I wouldn't hesitate to do so.

So disappointed. I have been trying to get an appointment for a week now. You cannot get a person…read moreon the phone to help you at all, it is AI. Guess I will find another surgeon.

Had back pain and lumbar back surgery but still had pain, numbness and weakness after 2 years…read more Just had my first P-T session with Jeff and staff and am amazed at the result! Jeff is very knowledgeable in therapy, diet, lifestyle, etc. I am not 100% yet, but I am almost pain-free and have hope for the first time in a long time. Saw the 1 star review where patient was unhappy about buying new straps for her knee brace. Don't let that put you off, these are very professional folks who provide a welcoming, bright and cheery place to make you better. J.C.

I first contacted this company thru referral by my doctor for a knee brace back about 10 months…read moreago. I had to go to their location to have it fitted, etc. and a referral document was required for this item and a co-pay. Jeff, the manager, fitted the brace and sent me on my way. Now I've been wearing the knee brace every day ever since I received it and I need to get new straps for it because the ones on it are worn out. I currently have pieces of towel taped to the straps to keep them from rubbing me raw. These straps can be replaced. I cannot order them directly from the manufacturer and have to go thru the place I purchased them from, as per the manufacturer, so I had to contact my Drayer location listed here. I have contacted them by phone and thru facebook and cannot get a call back, return post, letter by mail, email, or any such out of them as to what to do to get the replacement straps. I have tried 3 times. They will not tell me if I need to get paperwork from my doctor to get the straps, or anything like that. I do realize there's probably a payment for them involved. By the way, my account is and has been paid in full. After waiting a month total of time since my first contact attempt, I contacted their home office in Pennsylvania 1 1/2 weeks ago and have not heard one thing from them either. I don't know what is wrong at all but this is very poor customer service. I will be making a comment to my doctor, an ortho surgeon, also since he's the one that sent me to them. I would not recommend this company and its location for anything related to equipment you might ever need. I have not used their physical therapy services so I cannot comment on that. But don't expect this company to do phone calls, emails, or even smoke signals.

The Kirklin Clinic (5/5) has always pulled through for me. They are the main reason I moved back to…read moreBham in the first place since my physician was here. The quality of care I have received has been more consistent than it has not. There have been one or two individuals I haven't cared for, but I took the proper channels to address them. Parking is a pain like any other medical facility so be sure to account for that when deciding your arrival time. Be aware of EVERYONE walking in the garage. Someone will pop around a vehicle in a blind spot quickly. They have coffee that you can purchase at the cart or Starbucks if you just really need it. Sneaky Pete's and Wall Street Deli are easily accessible if you don't bring your own food, snacks, drinks and of course there are other options you can walk or drive to if able (sending someone else is ideal if you're here for treatments instead of a regular appt). Bathrooms are clean/checked often, facility is clean, most staff is pleasant/helpful. I find it easy to navigate by following the signage. Add some additional time for elevator wait times in case they are busier than normal. This is a high traffic building in general. My main complaint (0/5) is with the changes in the 5th floor infusion clinic (I can't speak for other areas). The individual that took them over at the end of last year has made several changes. One of the main ones I find an issue with is claiming there is no budget for snacks or drinks for the patients anymore. It used to be customary to offer a snack and drinks upon receiving your treatments to help with nausea, mask the horrible taste you have while receiving treatments, provide something for your time there, etc. I bring my own anyway, but there are several individuals who simply forget, don't focus on it because or pain or discomfort, or cannot afford to do so. There were 6 complaints I heard in the pod I was in for my most recent treatments over this change. I loveeeee the nurses here and even they aren't pleased delivering the news each time. UAB makes entirely too much money to claim $.05 cheez its, peanut butter crackers, chips, etc are out of budget. They offered that and more plus ginger-ale, juice, other sodas or water for years! The little things tell you if a facility cares about/values you as a patient. If you think people don't notice - they do. Even from something the higher ups feel is so small.

We arrive at Kirklin an hour early expecting all upsets and mishaps. Well, fortunately, we had…read morenone. From valet, to information to patient escort, this group is exceptional. We were in and out in an hour and a half. Thanks to the entire clinic and CT area staff! We have to come ba

Was referred here by my specialist for surgical care. I was seen promptly and everything was…read moreexplained to me and my surgery was immediately scheduled as well as my pre op testing and post op appointment. I was provided with a folder with all the information I needed for pre op and post op and information about where to go. I felt I had everything I needed and was prepared for the surgery. The day of the surgery, my surgeon came in before the surgery to talk to me and answer any remaining questions I had. He checked on me the next day in the hospital since I had to stay over night. I would feel very comfortable using this practice again if I needed another surgery.

I have only had positive experiences and excellent care with Advanced Surgeons and Dr. Bart Wood. I…read morehad surgery on March 19, 2020 right as the pandemic hit. My follow-up visits were nerve-wracking as I was worried about contracting CV-19. While the check in staff did have their masks down, as soon as I crossed the barrier, they put them on. In the waiting room, on both occasions, people were spaced more than 6 feet apart. Some wore masks. Some did not. This was before the mask mandate. Dr. Wood wore his mask the entire time he spoke with me. If you don't feel comfortable with their measures, definitely speak up. However, the MaskUp Jefferson county group has encouraged a vigilante mindset where people who have never been to the practice give bad ratings. That does not sit well with me. I would encourage an prospective patient to go in for a consultation and check them out yourself.