I can't say enough good things about this company! From start to finish, their customer service was…read moreoutstanding. They responded to our calls quickly, were dependable, professional, and incredibly easy to work with. What impressed me most was how they truly went above and beyond to help us when others wouldn't. They took the time to find a solution, kept us informed, and made sure everything was taken care of properly. On top of the excellent service, their pricing was extremely fair and reasonable -- something that can be hard to find these days. It's refreshing to work with a company that genuinely cares about its customers and takes pride in doing the right thing. I would recommend them without hesitation to anyone needing heating or air conditioning service. They have absolutely earned our business and a five-star review!

I used them to get my Ducts clean when I bought my new house and then when my AC went out I called…read moreBomar! They were friendly on the phone and sent someone to my house the same day that I called! Joel came out and he was great! He was friendly and straight to the point. He explained things to me in a way that I could understand and got someone out there same day to order a new AC unit! Pauly and Joel were great!

They are always super informative and very reasonable pricing! They helped me same day in an…read moreemergency situation and I had a great experience! Definitely recommend this company!

Thank you Kaden D. of Loescher Heating & Air of Freeport for your very professionalism, knowledge…read moreof quickly accessing the heating issue with my Mom's furnace. You did in a matter of less than 20 minutes what a different company could not do in a matter of two days leaving my Mom's home without heat during a very cold period resulting in her buying three space heaters. Thanks to Kaden D, not only did you access, identify and fix the problem, you saved my mother hundreds of dollars.

A/C went out in 90 degree weather. Shawn was here within the hour after I called. Fixed the…read moreproblem and we were cool again. He also took the time to help connect me with an electrician to fix another problem totally unrelated to a/c. Wont hesitate to call on him again!

Absolutly horrible company! Run away Run away fast…read more. Rescheduled 3X and when they finally made it here, the father had a terrible attitude swearing at the top of his lungs the entire day. They tore out the drywall to install the furnace and AC and had a shitfit that they had to cover up the holes they were going to leave behind. All they did was tape it up with siding tape which is falling off leving gaps to the crawl space. Contacted them about holding up the warranty on their install (water leaking everywhere from A-coil not poistioned properly) and they came up with every lame excuse thinking i was some idiot without a engineerging degree. They double dip the fees. Charged us $2,600 in junk fees for items that come with the furnance and air. (6ft. of Plastic drain hose, line set, pad,, electrical disconnets) most of which were not changed out from the original or come with the unit, and then charged $2,100 for a water pump for the ac line that you can buy on Amazon for $65.00. And then,, they charged the home warranty company,. RUN AWAY FROM THESE CROOKS. A lein to this company is in the works

Communication and consistency. Do their best to be friendly when you actually talk to someone, but…read moreas soon as it becomes clear that you're unhappy with the lack of follow-through they're perfectly content with ghosting you and ignoring calls. We put in a request through our home warranty to put ceiling fans in, was told to our faces we needed to tell the warranty company they did the work so they could get the funds for the fans (our mistake for doing so). Then proceeded to not hear back or get anything done for over half a year. Eventually went and asked for the fans to do the work ourselves or with someone else, and found out they got much cheaper fans than they were supposed to. We wanted so much to give the benefit of the doubt (only having one tech available is difficult I'm sure), but even with a whole crew of techs that wouldn't fix the lack of communication and the downright shady business practices. Horribly discouraged customer.

He doesn't return phone calls. I called and talked to secretary 3 times, she said he had the…read moremessage. He had worked in house weeks earlier for realtor, but k guess he wasn't interested..

I called Judy today and said I had a lazy stool & had company coming from out of state. She said…read moreshe would ask Kevin and call me either way. I got a phone call in about 5 minutes and it was from George he said he would be in Shannon IL in 30 minutes. He was and fixed the problem the same day for me. That is the BEST service one could ever ask for. Our local plumber would not give me the time of day or referral to someone that could help. I should have known better as I had Bill George Plumbing hook up my hot water heater this year. You can Not get better service than that. Thank you Bill George Plumbing & Heating

The guys did a great job installing the AC unit, we were very pleased with the whole experience…read more From the office to the jobsite they couldn't be more helpful and courteous. I fully recommend using KERLEY heating and cooling for your next project.

AAAAHHH is what I can say. I had a Heat Pump installed, which also does air cooling. It was so hot…read morewhen this happened and Kerley Heating & Cooling and his men were champs. My home was very warm as well as the outdoor temperature. They were professional and the install went well and as planned. So wonderful to find a pro out here and a wonderful family to boot. They came and installed in an early timely manner, fantastic price and the product recommended was spot on. The installation was flawless, clean, quick and they left my home in spotless condition. They were very quiet and stayed to make sure the system was running and cooling before they left... over and hour! Please remember them in your next service or install. You won't regret it. The Kerley Heating & Cooling is an asset in this area and beyond. I am proud to have used them and will recommend them to family and friends as they stood by their work, install and had incredibly competitive pricing.