If I could rate this 3.5 stars I would. This isn't a "bad" hotel but it was just a lot of little…read morethings that added up to detract from the experience. - Water pressure was soft in my room and I couldn't find a way to adjust the temperature. Perhaps my ignorance. - It's near a highway and their happened to be construction on the stretch of road riiiiiiiiight behind the hotel. I had a little difficulty going to sleep (to be fair, I'm a light sleeper). - During checkout, a guest in front of me showed up late and was told that company policy is to charge an extra fee for no-show (even though the guest was happy to pay for the prior night he was absent). Seemed really odd to charge a fee since the hotel is making money either way. - "The market" items are somewhat expensive and no prices are listed. The selection was pretty sparse. - One of the elevators had an odd series of vibration when stopping at the floor. Despite that, I enjoyed the experience. All of the staff were super nice and friendly. I'm just not sure it's worth the premium price per night.

Large clean room with full fridge and a microwave, long sofa, large office area…read more A flat screen TV with internet TV support. AC is not noisy. Large bathroom with modern standing shower style. Much better than another resident inn , in a nearby city, where I stayed before. Hotel has jacuzzi and swimming pool. Standard continental breakfast. Staff are nice and have service mind. Platinum elite can request 4pm checkout with ease. Will stay again.

Had a great experience throughout a two week stay!…read more The room was so clean, staff were friendly and responsive.

The Orange Grove Inn -- a title that conjures visions of pastoral citrus groves and sun-dappled…read morerepose, yet delivers instead a symposium of indignities. Sedated by its lofty Yelp ratings, I arrived with optimism bordering on naïveté. Mere hours before check-in, however, I received a portentous call: the establishment had indulged in the ancient art of overbooking and inquired whether I might exile myself to a different hotel -- this was notably unaccompanied by compensation, contrition, or even a perfunctory coupon. I declined. The inn itself reclines beside the freeway in what might generously be described as an auditory amphitheater. My room, strategically stationed beside the parking lot, afforded me immersive access to the oratory stylings of late-night congregants and the dulcet hum of interstate transportation. Soundproofing was aspirational. I may as well have resided in a cardboard box on Skid Row. The bedding was laughably minimal: a sheet of ecclesiastical thinness and pillows with the structural integrity of neglected paperbacks. The bathroom featured a lone hair in the sink -- perhaps a memento from a prior pilgrim -- and black grime curating the corners. As I washed my hands, I was visited by a surprise guest: a cockroach scuttling across sink. The following morning, I discovered a foreign toenail clipping nestled in my bed, as though the housekeeping staff had wished to leave me a keepsake. Not to be outdone, some nocturnal arthropod elected to feast upon me in three distinct locales, each bite swelling with concerning severity. Upon checkout, I was informed -- with bureaucratic serenity -- that my failure to summon staff at midnight rendered all grievances retroactively inadmissible. Having merely desired a safe and hygienic sanctuary in which to repose after evenings with friends, I was instead treated to a masterclass in institutional indifference. Compensation remained as mythical as the orange grove itself. In sum: a stay so memorably abysmal it borders on performance art. I shall not return, though I do hope the establishment one day aspires toward cleanliness, humility, and perhaps fewer toenails.

I always considered Fairfield Inns as a budget hotel, delivering basic service and amenities. The…read moreTustin location has changed my viewpoint. Although the location is situated in commercial/warehouse heavy area with very limited selection of nearby restaurants, the overall exceptional customer service, amenities, and comfort make this a great value. Highly recommend!

Liane at the front desk checked us in. Very friendly and hospitable! This has to be one of the BEST…read moreFairfield hotels we have stayed at in all of Southern California! The common areas were very clean, our room was SPACIOUS! One of the elevators was out of order but quickly fixed a few hours later. Our room was on the freeway side and this hotel is located on a flight path for John Wayne Airport nearby and we were really surprised how quiet inside our room was. Marriott Bonvoy Gold Elite Membership points helped waive parking & breakfast. The location is close to John Wayne Airport, Fashion Island, Newport Beach & South Coast Plaza at a much better price point! I highly recommend this Fairfield Inn / Marriott property for your next OC stay.

Spent a week here for work. The shuttle picked me up as scheduled and brought me to the hotel. My…read moreKing suite on the third floor was amazing! Very spacious and comfortable. The fully equipped kitchen was perfect. Being welcomed with perks from Hilton Honors was nice! Needed the bottled water. I only ate at the adjacent restaurant once- not a fan of burgers. Hit or miss, but convenient. Having the Hotel Grubhub no service fees as an option came in handy a few nights! Very close to my favorite eating places when in southern California. The inclusive breakfasts were delicious- a very nice variety.

Very nice and comfortable hotel, perfect for families but also good for couples and business…read moretravelers. Kitchenette with full sized refrigerator/freezer, two burner stove, microwave oven and even a dishwasher. Pans, cookware, utensils, plates, cups...you name it, they thought of everything. Large outdoor swimming pool, hot tub, and even a small basketball court. Breakfast is on point, with a waffle station, sausage, omelets, breakfast potatoes, bagels, toast, oatmeal with all the fixings, and much more. Highly recommended by me.

Motel 6/ Tustin Motor Lodge was a complete mistake. The front desk clerk was polite but it went…read moredownhill from there! The room was filthy and sticky on all the surfaces. Holes in the bedspread and what looked like mucous/ blood stains spotted around the room. The bathroom was disgustingly small and outdated. Beds and pillows were very uncomfortable. We only needed the room for one night for traveling but I would not of stayed another night if I needed to. You definitely get what you pay for at this place!

Always great service, I went to check in there again because sometimes I just have to get away from…read moremy family home. I have a hard time going upstairs and they always do their best of accommodate me downstairs room and even make sure the room was clean for me.

NEVER STAY AT Bel Air Motor Hotel ~ Never stay at this hotel. Our booking was paid in advance…read morethrough Booking.com, and when we arrived, we were told they require a CASH-ONLY deposit. We are traveling for business and do not carry large amounts of cash, nor should we be expected to when a credit card is already on file and payment was made in advance. The hotel claims this requirement is "disclosed" on Booking.com. If so, it is buried deep in the fine print, not clearly presented at booking. Most travelers would never reasonably see this, especially business travelers who rely on cards for expense tracking and accountability. The situation was made far worse by the staff's behavior. They were extremely rude, repeatedly interrupting us, talking loudly over us, and refusing to have a calm or reasonable discussion. There was no attempt to resolve the issue or offer any accommodation. Despite refusing to allow us to stay, they kept our Booking.com payment and will not release it. We were turned away for the night and lost our money entirely. This hotel operates with unreasonable policies, poor disclosure, and hostile customer service. If you are traveling for business, do not carry cash, or expect basic professionalism, avoid this place at all costs.

Tried to check-in to this motel. Reservation was paid in full got to the hotel and they ask for…read more$100 deposit. That was fine... they then demand cash only for the deposit. Bone of the posted documentation shows any cash requirement. Have no cash machine and were completely un-flexible. Not to mention that the lobby smell horrific, the furniture is water damaged and a total wreck.

I just checked out of the room and as it's pouring rain outside this fat Hispanic guy said you guys…read morehave to go knowing we didn't have a car and sent us out in the rain. Mind you it was less than 15 minutes after leaving the room trying to order an uber.

I will never stay here again this place was nice looking however the place has bed bugs and that is…read moreabsolutely disgusting my back and underarm are completely bit up had to throw away all my clothing I wore just sitting on the beds I'm so grossed out.

I just wanted to check in and give another AMAZING review! In January our family came and left a…read morepair of brand new Nike shoes. We noticed when we got home to Sacramento so we called the hotel and they said they'd hold onto them for our return in May. Fingers Crossed. When we checked in yesterday the front desk clerk stated they'd hold onto only keep items for 30 days but would check. 10 minutes later an Honest housekeeper came and brought the shoes! We're really thankful they saved a $200 pair of shoes. Tells a lot about this hotel an workers. THANK YOU

Checking out after staying here again (Tuesday - Sunday), we forgot our clothes this time! After…read morestaying here every 2-3 months, and twice this month, you'd think we got the routine down by now, but we were in a hurry and didn't check the closet. Our call was immediately picked up by Brian ("who is here for work"), he confirmed that there was stuff left behind and connected us with Maria in Housekeeping. Maria graciously took our name, number and advised us to come to Housekeeping to pick it up when we return in August. The call took less than 2 minutes!

What a great experience !…read more Glad we had a quick and easy check in all thanks to Latisha & Elias . Above and beyond for our first visit. Super knowledgeable and sweet! Beautiful entrance and super clean.

Smooth process with booking and reservations, Latisha and Elias were great help :) and they have a…read morebar, how fun!

I'm a sucker for free breakfast at hotels and boy this one has got a pretty good one. Fully stocked…read morewith eggs, sausage, potatoes and even a pancake maker! Really love that Holiday Inns still give you some decent breakfasts as part of their stays. Rooms are pretty clean and decently spacious. A lot of these OC locations are refurbished so you can tell they're a bit older from the smell but it's not overwhelming as they're well maintained. Front desk Staff is nice enough but not necessarily overly friendly or helpful. Breakfast staff are hard working and super helpful though. I did get a bit nervous about reading other reviews on parking and kept checking my car cameras all night so that kept me anxious but I had nothing to worry about, it was fine. All in all a decent place to stay in the area.

Not polite at all Do…read morenot recommend Uninspiring breakfast and located in crappy '$hood.