Extremely rude customer service at the store. I came in to exchange a baby item with a valid gift…read morereceipt and was unexpectedly berated by the owner about how the item wasn't in its original box. She reiterated multiple times that I "understand what this means for the business," which felt unnecessarily intense and confrontational. I had no prior knowledge of any box, as the item was given to me already gift-wrapped. I calmly explained this, but was still made to repeat that I "understand" -- over and over -- in a way that felt accusatory and frankly demeaning. I understand that small businesses have return policies, and I respected that -- I came with a valid gift receipt and handled the interaction politely. The issue wasn't the policy, it was the way I was treated. I accepted the store credit, but I left the store with a strong impression of how unpleasant the owner's behavior was. This feedback is not about the outcome -- it's about how a customer, especially a new mother, should never be spoken to that way. I hope future interactions are handled with more empathy and professionalism.

I was very impressed with the quality of the clothing in this store and the customer service is…read morefirst class Miss Pam gave us the best experience we could ask for. She got my kids involved in the buying process so much that the think they have the best experience this is a store i would recommend for so many reasons Quality, Customer service, price and the most up to date models for kids Thank you, Pam for the excellent service

I have participated in this win win sale for the past ten years. I am always amazed at how much…read morehappens in the span of a few hours on a Saturday morning. It is worth waiting in line to be first in - first out. Bring cash to make it a simple check out. I love seeing new Grandparents shop - great way to save on items you may only need for visits. Barnes & Noble & Amazon charge a small fortune for books - our selection is awesome & a fraction of the investment. My daughter has always been thrilled to get a great big bag of toys - it has helped her to understand 'value'. This sale includes lots of real families trying to recycle and be charitable at the same time. Hope you will join us for a true power shopping experience!

Been consigning and shopping this sale for over 12 years. Best of the best in the DC area. I…read moreconsistently make over $250 per child. The committee that runs the sale volunteer and rent the church. It is a well run "machine." Donations are made to charities with the proceeds. No 50% after-sale. Shoppers: Come early and focus on one section at a time. But, don't be afraid to show up late to avoid the morning crowd. Things do get put back later in the morning. Cash or check only. Consignors: Trust the system, price low and check the reject pile on Friday night/Saturday morning. Hangers aren't necessary. Boy clothing and older girls (4t and up) sell well.

Cute selection and I would give a better rating if it wasn't for the fact that I bought a $95 snow…read moresuit for my baby and wanted to show it to my mom when j didn't have it close by so went online to send a link and discovered that Egg by Susan Lazar sells their products through Maisonette website and that same snowsuit is sold there directly from Egg for $51! When I went to return it at the store the girl at the counter played dumb and refused to refund. So beware, their cute stuff can be found online for less. I don't work for Maisonette - just sharing my experience.

I'm in love with this store. Not only they have great and beautiful products for my kids, they also…read moreprovide the best customer service. The quality of the clothes is great and the sizes are accurate. Every time I go, Donna, receives me with a smile and always willing to help me find the best for my kids. I absolutely love this store and recommend everyone to shop here. Thank you Donna for all your help, you and your sales associate really make a difference in my shopping experience at Egg.

Always a great place for basics. Uniqlo has a good variety of neutrals and a couple of feature…read morecolors for all their clothes. Their sizes can run a little big and the shape can be a little boxy so make sure you're trying on what you pick out.

I love their clothes and winter clothes, especially their down jackets. I go to the one in Center…read moreCity, Philadelphia, and the one in New York City whenever I have a chance. Their coats last forever they're down is really warm. What a treat it is to have their clothes.