I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

I absolutely love the children's clothing at Bambini's Children Boutique. This is my "go to" place…read morefor beautiful, well-made clothing. My granddaughter's and their mom love the styles -- always top quality and fashionable. Highly recommend this store for exquisite children's clothing. :)

This store caters to niche market, women who prefer elegant, unique clothing and European…read moremanufacturing. The store has been a Washington fixture for years and is located on New Mexico Avenue in a small shopping center frequented by residents of Foxhall Road and Sutton Place. The prices here reflect the quality of carefully crafted clothing in exceptional fabrics and workmanship. They rep Geiger, the Austrian boiled wool stalwart; Saint James, the French (Breton) line known for the striped sailor shirts; and others, including a top-quality cashmere brand. The store also has a nice selection of evening wear and hats. Do not come if you are looking for box-store discounts, this store is proof that you get what you pay for: quality.

There isn't a large selection, and the prices are high. I think this shop is definitely worth a try…read moreif you are looking for something dressy, I did see some designer labels.

Yikes, Inga needs some professionalism. Recently stopped by and, as usual, felt a little out of…read moreplace as a 30-ish year old in a store full of elderly ladies. But as a female physician, they have a decent selection of professional clothing. I was browsing through the size 8 rack, and an elderly saleslady (I assume Inga?) prompted me towards a different section, for "larger sizes". As I walked towards the other rack, I heard her whisper loudly to her co-worker, "Size 8?! Who does she think she is kidding?" Needless to say, I immediately left. Look, we all have bad days at work, but this was way out of line. I hope "Inga" can turn that frown upside down, or maybe it's just time for her to retire.

Don't bother trying to consign here. Brought them about 40+ items from name brand stores, with some…read moreitems that still had tags, and they only wanted to take 5 pieces of clothing. I took everything back and just going to donate.

The customer service here is disappointing. Blasé and unwelcoming. Kindness is a win win for both…read morethe giver and receiver, and goes a long way, especially these days. I will not return here, that is how unwelcoming Current Boutique felt.

Where do I even begin. I first visited the NYC location with Ifat and her amazing team who provided…read morethe most amazing shopping experience in NYC. We truly felt as though we had our own personal styling session, and felt so comfortable with the staff. The DC location provides the same amazing experience. LiLi by far has some of the most unique clothing, jewelry, and shoes. The prices were affordable, and the looks are unlike anything you have ever seen!

The customer service was great. The inventory had unique and very stylish pieces from different…read moredesigners. It can be a little pricey though. However, my overall experience was excellent.

Cutest selection with the nicest employees! Loved browsing today and walked out with some cute…read moregifts and decor.

This is the best thing to happen to Arlington! The owner is so sweet and will take the time to…read moreintroduce herself and talk to you when you come in. Everything that you can buy in this shop is unique- every time I go in it seems there are new small business' products being offered. If you are looking for a nice gift at a medium price point, this is where you should go. I get excited to see what new treasures away each time I visit.

This is a small thrift shop with a great selection! The clothes seemed to skew a little older and…read moresmaller sizes, but the quality was great and the prices were fantastic. They have a small selection and are also a physically small space. I could see it becoming very crowded easily. They have a special section with some very high quality shoes and bags that are appropriately priced. They also highlight some of the best clothes in the front. I will continue coming because I know one day I will find an incredible deal!

I visited the shop frequently at times because I am collecting art. I was their on Saturday June…read more20, 2026. This shop is staffed by older white and one black grumpy woman It is staffed by volunteers mostly, some of whom are rude, disagreeable and apparent racist -others with poor customer service skills. The shop is small and on some days it has too many volunteers and the space is crowded. Occasionally it has art by fairy well known artists. I told a clerk that I needed to ask some questions about a painting I was interested in perhaps buying. As we were walking toward the piece which was located in the entry way, she began to make degroatory statements before I could ask my question. She said: 1. It's the summer so will can not hold anything; 2. We can't reduce the price; 3. They want to sell stuff as soon as possible. I repeated that I had a question about the painting. She would not let me asked the question but kept on assuming that I wanted some type of special service. Finally I was able to ask," If this a collage or a painting. She said, " a collage otherwise it would cost more. " She was an African American women named, Annie. She was rude and very disrespectful. We went back in the shop to ask about the volunteer who handles art at the shop but he was not available. Another volunteer accompany me outside to discuss the painting. He said he thought it was a collage. Without my being aware, Annie followed us outside. After the volunteer's answer she began to wave her hands and bowed down saying," I told you so," I told you so." I sent my complaint to the manager of the Opp shop, Courtney, on July 11th who usually response well to my concerns and questions in person and to the Rev. Bertie Pearson the rector on July 17 as of this day, July 28th, I have not heard from either one. I do admire the charities that the shop donates its proceeds; however, they need to respect all clients regardless of race or other circumstances. The behavior of some people working here is unacceptable!

One of the worst customer service experiences I've ever had. The store manager was extremely rude…read moreand made a comment that the dress did not fit because of my body. Rather than helping or offering solutions, the interaction made me feel blamed and uncomfortable as a customer. Customers deserve to be treated with respect, and I hope this store improves its approach to customer service.

I love this store! Stacey is an incredible designer - you are guaranteed to find a fun piece to…read morespice up your wardrobe every time you go in there. But the best part really is the warmth and care of the staff at this particular location. Everyone is wonderful but, to me, Anica really goes above and beyond. She is attentive, taking the time to understand what I need and help me find what works for me. She has a great sense of style too! Whether she's helping me at the store or via text, I can always count on her help to make the most of the pieces I have. She's just absolutely delightful and I have a great time every time I go in the store! PS. Everyone is being really careful and safe with COVID prevention procedures as well so don't let that prevent you from stopping by!

I have been a Tuckernuck customer for years, both online and and at their old brick and mortar…read morestore. So I was excited to visit their new flagship store in Georgetown last weekend. What I was not excited about was having to wait outside for 10 minutes just to get in. It might have been explainable had the store been packed once inside - it wasn't, and half of the dressing rooms were even empty when I went to try on a few items. It seems like they're trying to create some aura of exclusivity, but this isn't Hermes or Chanel... Once inside the staff was helpful and friendly, but many items I was interested in were unavailable/sold out in small sizes. Overall I'd suggest shopping online.

I do not live close enough to the brick and mortar store so I shop online…read more My experience with them is wonderful. I can always send the item back if it doesn't suit my needs. Love most of what I've purchased. Also really like that it has different styles and color choices.

My 13 years old daughter went to Georgetown store in Washington DC and purchased two items that…read moreactually were very poor quality and didn't fit. Nowhere in the store she saw the return policy. That was her first trip to the store . only after she paid she got the receipt which stated what the return policy is which is ridiculous because you need to know your rights before you buy something. Their customer service is insulting as well. I keep calling their main office and they hang up as soon as they recognize my voice. This situation is simply ABSURD. I cannot believe that it's happening in this country. You buy something over apparently low quality and then you cannot even return it for your own money back.

I was sold a ripped shirt. I never expected for BM to have ripped clothing in store and wasn't able…read moreto try it on, so I didn't notice at first but when I brought it home to wash, I noticed the damage. I emailed customer service to request a replacement. They told me because the item was outside the seven day window (by two weeks) there was nothing they could do. While I understand adhering to policies and procedures, I believe many of their policies and procedures are extremely unfair and unfriendly. This was an issue that they were responsible for and there was zero customer service or effort to rectify it.