I have been a Tuckernuck customer for years, both online and and at their old brick and mortar store. So I was excited to visit their new flagship store in Georgetown last weekend. What I was not excited about was having to wait outside for 10 minutes just to get in. It might have been explainable had the store been packed once inside - it wasn't, and half of the dressing rooms were even empty when I went to try on a few items. It seems like they're trying to create some aura of exclusivity, but this isn't Hermes or Chanel... Once inside the staff was helpful and friendly, but many items I was interested in were unavailable/sold out in small sizes. Overall I'd suggest shopping online. read more

Trolled by antisemites, don't believe the negative reviews. Great selection, beautiful quality read more

I do not live close enough to the brick and mortar store so I shop online. My experience with them is wonderful. I can always send the item back if it doesn't suit my needs. Love most of what I've purchased. Also really like that it has different styles and color choices. read more

I purchased a dress from Tuckernuck online on May 28, 2025, paying for expedited shipping as the dress was for an event. Tuckernuck shipped me a dress different from the one I paid for. I contacted them and spent an hour wading through their AI auto attendant which kept telling me the dress was final sale and not available for return. I finally connected to an agent, who tried to talk me in to exchanging the dress. I refused the exchange since the shipping error was theirs. They agreed to a return, and issued me a Happy Returns label. I returned the dress to them, but didn't receive a refund. I reached out after a few weeks, and they let me know the shipment was lost in transit, but that they would issue a refund. Its now a month later, and still no refund. This company is a sham. read more

I've been a tnuck buyer from the very beginning. I'm going to be blunt the Tuckernuck brand clothes are absolute crap. Completely overpriced for Forever 21 quality. I just ordered clothes on August 21st. Still waiting for a shipping confirmation. I was in fact billed etc. I'm sure I'll receive purchased items on Halloween. I keep saying it ( so do many of my friends) I'm done with Tuckernuck. But this time I'm definitely done. So not worth the poor shipping, quality, and return policies. read more

great little store in georgetown!! love the new location and have shopped online with them before. most things in the store are on the more expensive end of what they sell but online has a lot of variety. it's colorful and fun and I found the employees to be helpful. bought a cardigan and may return for a purse! read more

Orders come quickly, clothes are well made, I called customer service on a Sunday and an automated voice helped me. I wanted to make sure I did order a sweater because if not, I wanted to order it today. I was told it was on its way and would be here on Tuesday. Love their clothes and easy returns and exchanges Love Tuckernuck. Kathy G read more

I would give less than one star if possible. Miserable quality and very short return time- 21 days! So if you order from them make sure that you try the item on right away and return quickly if necessary. My advice is not to buy anything from this company, which I thought had great products, until I received compression leggings which were baggy, stick out at the inner calves on both sides and have a waistband which is gathered and comes to a point in the front of the leggings. Something like your child might have done in sewing class in grade school. Having to "talk" to a bot is not my idea of customer service. RUN! read more

The staff is charming and knowledgeable, The clothing is lovely and enables one to have something chic for any occasion at a reasonable price. read more

I didn't visit the Tuckernuck store in D.C but utilized their online services to purchase

This company does not stand behind its inferior and costly products! I splurged and bought a $178 blouse that fell apart at the seams after two wearings. I saved it for special occasions so it was 6 months after purchase when I went to wear it a third time that I discovered the problem. I contacted Tuckernuck, sent a picture to the representative and mailed back the blouse with the understanding I would get a refund. I waited over a month to hear the status of my return and finally sent an inquiry . Their response was that their "system" does not allow a refund after this much time - only store credit. I was willing to spend $178 on a blouse I loved but now am stuck choosing something I do not love that is likely to also fall apart. Terrible company that does not care about customer relations or guaranteeing their products. read more

I bought a dress from the Georgetown store over the phone. It arrived and was too small. I returned the dress and followed their directions perfectly. This was in May. I called the store and asked if I could exchange it for another dress. They said they did not do exchanges. I am angry. read more

I ordered and received a blouse that needed returning. After following directions to initiate a return....nothing. I am unable to get any response from Tuckernuck. There is a small window for returns and I'm afraid I'll run out of time to return it. I'm fuming.. read more

BUYERS BEWARE ‼ I've had a terrible experience with Tuckernuck, customer service, and product quality. My first order arrived damaged. The replacement arrived stained. I still have not been refunded for a return I made over a month ago. Will not be shopping with them again. read more

PLEASE BE CAREFUL! I ordered from them and they charged me the $200+ for the dress. I still hadn't received the dress after the shipping deadline so I reached out and was told it never shipped and was out of stock. This is after being charged for it! I only ever received a confirmation email that the order was successfully placed. I never received a notification of cancellation or refund either even though I spoke with Sarah (team leader Alex Ferrel) and asked her for this. If I hadn't reached out I would never have been notified!! This dress was for my sister's wedding and they really put me in a pinch. PLEASE BEWARE! read more

This wonderful shop carries very hand selected unusual women's clothing and accessories. The staff Caroline and Ella are so helpful and warm... it's a no pressure shop that feels like what AMERICA was when stores were owned by locals. It's a block off M Street and is out of the crowded section. Just look at there special inventory below. They always have dog bones for pup and at times gourmet cookies read more

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I have ordered a few things from them. Shoes, Jacket, Sweater, dress- All beautiful, amazing quality that have become staples. Due to the quality, I know these pieces will be long term. Love Tuckernuck. My new favorite store. My shopping cart is already filling up again.. really polished, well made clothing. read more

My first purchase and I loved everything about this easy but so exquisitely made dress read more

Tuckernuck - Women's Clothing Near Me - Washington, DC, District of Columbia

I ordered a dress over $200. It looked awful, completely different from the picture--poor quality and pattern looked nothing like the picture. I understand ordering online can be tricky. The return has been awful. They sent a label, I can't print form my computer so I forwarded to my husband who can't print, then drove to USPS and they couldn't get it either. I called this morning only to get an automation that couldn't understand me so I had to email. WAY too much work for an "easy" return. Never Again. read more

I was so excited to get the dress I ordered after swiping online at many cute things. Arrived, cheap fabric, stitches, #madeinChina junk read more

Tuckernuck - Dress - Women's Clothing Near Me - Washington, DC, District of Columbia

My issue isn't with the store itself, but the company overall. In December 2022, some items that were meant to be returned to Patagonia, were instead returned to Tuckernuck's warehouse. I received multiple confirmations (oral and via email) that the Patagonia package was, in fact, delivered to their warehouse. I was told that they would check with the warehouse folks to try to locate the package and ship it back to me, and that I would receive a follow-up, which never came. Two weeks later I reached out again. They told me they couldn't locate the item, and they disclaimed responsibility for the items delivered to their warehouse. They did ultimately agree to review the warehouse video footage to see if they could locate the items, and that they would get back to me by February 15th, 2023 with the outcome of that video footage review. The legality of the matter notwithstanding, it seems like a multi-million dollar online retailer should have a process for handling mis-returned items, especially since it must happen often given the existing faulty QR code logistics. So essentially, my issue is with their return services/process and customer service. Namely, that" (1) the QR codes provided for returns can be used multiple times (so multiple packages can be sent concurrently with the same USPS tracking #); (2) despite the flawed return services system/logistics, they don't seem to have any mechanism in place to ensure mis-returned packages aren't "lost"; and (3) their customer service is unreliable and ultimately unresponsive. read more

I like the style of this brand...but this store is small without much selection. I was hoping I could see more of their clothes in person.

Mrs Kim is the best. Her attention to detail and service is relentless. We love having her near bye.

Good return policy. Liked most of what I ordered. Really liked the fabric they washed up nicely and required very little ironing.

I was so excited to visit the store after shopping online. I love the pieces I have ordered. The store was very cute and clean. There were three staff people at the desk when we arrived. I browsed around for about ten minutes picked up three items to try on, I walked around for a few more minutes before finding the dressing room on my own and trying on the items. I took the items back to the racks and rehung them. During this time there were three or four other people in the store and the staff was very attentive to them- offering to help find items and set up dressing rooms. At no point was I greeted or offered any assistance. read more

This store is so cute and has really nice staff. They hold events periodically including free manicures for Valentine's Day. The clothing can be pricey but generally is really good quality and lasts forever. read more

These days, the only reason to go to a brick and mortar store is for the price or for the customer service. This place has neither. Pretentious and snooty sums up the attitudes of the people working here. BTW, If you want Barbour, just go to the real Barbour store on M Street. read more

Cute and well curated Georgetown boutique with just a sampling of the selections for women, men, and home compared to their online offerings. If you like the coastal/preppy aesthetic, Tuckernuck is the place! This was my first time in the store, but I've been an internet customer for a while. Their merchandise is distinctive for its quality, and I've found some new brands to love based on past purchases. In store, the staff was friendly and welcoming but not overbearing. read more

My mother placed an order for a blouse for both of us. Neither of them fit. When she called customer service to initiate a "free" return, she was told her order number wasn't valid and neither was her email address. She was on the phone for nearly 45 minutes with customer service. I called, and was told the order number clearly printed on my receipt wasn't viable either....but that she would email me return labels for both blouses. Never received an email. So. $200 later, we have two blouses that are fit poorly, and no record of the transaction so we can return them. Company is a scam. read more

I ordered 2 items and had to return them It was clearly stated returns were free. What was NOT clearly stated was they dedcut a large amount from your purchase price for returning items. I had approx. $30+ deducted from my refund just because I returned them in perfect condition within 4 days of delivery. Never shopping there again with this policy! read more

A friend of mine had good things to say about this brand so I decided to stop by on a Monday and try to find a dress for an upcoming event. I only had about 30 mins and I would have been a super easy customer to sell to, since I very much needed to buy a dress in that window of time. Though there was only at most one other customer in the store while I was there, I was ignored by the salespeople in the store, who were talking to each other the whole time about their dogs. I tried on a few things and nobody checked on me. The dresses I tried on didn't seem particularly well made so between that and the lack of help, I decided to just leave. I had higher hopes and won't be back. read more

This store is so cute!!! I've been familiar with the Tuckernuck website for a few years, but I had no idea they had a store in Georgetown until I walked by it. Even though there's way more selection online, I almost preferred to come into the store because it was so well curated and the associates were so helpful and nice. It's a great place to find fresh, classic yet kinda trendy pieces for work, weekends, or even special occasions (like weddings). They have a good range of price points too. Worth a stop in! read more

I absolutely love this store! Everything is so well curated and I love the mix of high and low price points, it makes it the perfect "one-stop-shop" in Georgetown. read more

Amazing selection and the best customer service! I come to Georgetown specifically to shop Tuckernuck!

Rude salespeople! Girls could hardly be bothered to say hello. They need to work on their holiday cheer! I will go next door to south moon under for some good vibes. read more