Yeesh. Some of these reviews are scary. I had a different (positive) experience…read more I had a late ER visit which required medication at 9 PM on a Sunday. The hospital recommended this pharmacy and sent the prescription here. Within 30 minutes, I got a call that the medication wasn't in stock nor available for 4 more days. I chose to put the order on hold. A few minutes later, I changed my mind and went to the same pharmacy to request them to transfer the order to another store. The pharmacist who helped was incredibly kind and helpful. Literally had two physical phones up to his ear to contact other stores and ensure they had the item in stock. That level of service is really REALLY special. He could have easily just redirected me somewhere else (16 miles away) and made it someone else's issue to deal with but instead, he chose to do the right thing and make sure what I needed was there before I left. To me, that shows integrity and commitment to work. Yes, the area is a little sketch. Yes, the parking lot has a lot of trash. Yes, the wait times can be a little long. But the customer service is top notch. I'd come back if I needed 24/7 medication in the future.

Being on hold over an hour is ridiculous to get medication that was sent in over 5 days ago…read more Terrible customer service with the pharmacy "please hold" then hangs up repeatedly.

This used to be the most-visited Indian grocery store in the Union City area. And yes, I know,…read morethere are a lot more Indian grocery options around now. Competition is real, and honestly, that's great for customers. That said, this store feels like it may have passed its prime a bit. They still carry the basics (and that's important), but the fresh grocery selection feels inconsistent. On the flip side, there's a noticeably bigger focus on frozen meals and frozen options, which is convenient... but it's not quite the same as walking in and feeling confident about the fresh picks. A bigger concern for me: a few times I visited, I noticed items that were close to--or possibly past--their prime/expiration date. That's the kind of thing that makes shoppers hesitate, especially when there are so many alternatives nearby. I genuinely think a little refresh would go a long way: - tighter inventory rotation - clearer quality checks - small clean-up / organization upgrades This is still a local business, and I'd like to see them bounce back. I'll continue to support when I can but I really hope they tighten up on options and inventory so it feels like the go-to spot again.

Usually the vegetables are not fresh and nothing like Parwal , guar etc. is available. Twice this…read morehappened to me that the bill was very high when the recipe was checked they put silver coin instead of cilantro. Another time they put a wrong code and bill was very high. Please check your receipts before you walk out of the store.

Tenjinder from photos deseves 5 stars! I came in to get my photos and Tenjinder, was very…read moreinformative and made my visit very welcome! Great customer service! Thank you!

I would like to report a very disappointing experience at the Walgreens pharmacy located at 1795…read moreCapitol Expy, San Jose, CA 95121. I had been experiencing severe tooth pain for several days, which I believe was related to my wisdom tooth. The pain was so intense that I could not sleep, and I was having sharp, throbbing pain that seemed to radiate through my head. A dentist prescribed me an antibiotic because of my condition. When I went to this Walgreens to pick up my medication, the female pharmacist on duty told me that I could not receive it unless I contacted my dentist and asked the dentist to call another Walgreens to confirm the prescription. At that point, it was already around 9:00 PM, and the dental office was closed, so there was no realistic way for me to do what she was asking. I was already in severe pain and became so overwhelmed that I cried at the pharmacy. I understand that pharmacists have policies and responsibilities they must follow, but I felt that the female pharmacist showed very little understanding or compassion for how urgent and painful my situation was. I was not asking for medication without a prescription -- the medication had already been prescribed by a dentist. What made the experience even more frustrating was that I later drove approximately 20 minutes to another Walgreens, where I was able to pick up the same prescribed medication without being required to call my dentist for additional confirmation. I am disappointed that the situation was handled so differently between two Walgreens locations. I hope this complaint can be reviewed so that patients who are experiencing severe pain and urgent situations can be treated with more understanding, compassion, and clear communication in the future.

It was an okay welgreen , I am helping the community to work on something, but the machine is not…read moreworking, it took a while for them to work. The Indian woman trying her best to make it work.

I have been using this pharmacy for a long time with few issues. I really want them to succeed,…read morebecause they are in walking distance from my house and it's a nice, large store with generally good stocking and friendly people. However, I'm old and wanted to get the new COVID vaccine recently. I got an appointment, showed up, and they refused the vaccine because I'm on Medicare. I called the pharmacist after and talked to her about it, and she started that they couldn't give me the vaccine because of my Medicare supplement. I pointed out that vaccines are part of normal Medicare and do not require a supplement, so it doesn't matter what supplement I have. She suggested I go to CVS, so I went to the one in Willow Glen and had a very nice experience. Now, I'm not even sure it's legal for them to refuse a vaccine for someone on "regular" Medicare (not "Medicare advantage," which I might understand), or if they have gotten into some anti-vax "MAHA" kick. But I want to warn my fellow older neighbors that this Walgreens seems to not be friendly to Medicare patients any more. Really a shame and very disappointing, but, outside of warning you, I don't know what can be done about this except take the little side trip to CVS.

Love that they have such a massive variety of items from hair care, dental care, laundry, cleaning,…read morefeminine hygiene, shower & bath, storage bags & containers, nuts, dried fruits, and all sorts of food ingredients! Love that they are non-toxic and even some are organic. I recently started my non-toxic journey and Re-Up is definitely a great place to start. Tips for if you've never shopped at a refillery: they have scales so you can weigh the container (either that you buy from them or bring in your own empty or not empty), stick a piece of tape to container and wright the weight (before you fill their products). This way, when they weigh the container at checkout, they will subtract the weight you wrote down so you only pay what you filled there. If you are at their spice and powdered items, they have clean scoops you can use and make sure to place them in the used spot after use. Below the scale next to that spices and powdered area, there are rags you can use to clean up your container or counter if you spilled anything. There are actually 3 scales around the stores. And they have a rewards program where you can get a card that the cashier can mark every time you make a purchase.

I stumbled upon here randomly, and I was happy that I got the chance to browse. They have every…read morehousehold item for you to refill your product on. From dish soap to detergent to cooking oil and spices. There is a wide range of everything. I was curious about the oils they had there. Everything is priced per weight. You can bring your own container. Love the idea of this place to help the community go green.

I love the Photo Dept. at Walgreen's in Morgan Hill! Enrique is the most patient and kind person…read morewho is also quite knowledgeable about how the photo printing equipment works. Enrique helped me with navigate the photo kiosk for a big order yesterday and a few more add-on's to be printed today! He's the best! I love all the prints I got of our school's Medieval Banquet last week. Walgreen's is wonderful!

I needed some guidance scanning some old photos and turning them into digital photos for my late…read moregrandfather's funeral. Alex at the photo kiosk was knowledgeable and walked me through the long process, checking up on me periodically. Alex was very helpful and I'm so thankful.

I don't know what the issue is with this Walgreens pharmacy, but my experiences here have been…read moreconsistently frustrating. I received a notification that my dad's prescriptions were ready for pickup, so I went to the pharmacy expecting a quick transaction. Instead, I was told I had to wait for the pharmacist to release the medications because there had been a change. When I asked what the change was, no one could explain it, and I couldn't find anything different on the prescription label. To make matters worse, I had to wait over 15 minutes for the pharmacist to return and approve the release. I didn't have extra time to sit and wait because I needed to get my dad to a scheduled appointment. If the medication isn't actually available for pickup, then why does the website and notification system say it's ready? Unfortunately, this isn't the first issue we've had at this location. My dad receives a monthly injection, and during our last refill they gave us the runaround for three days, claiming they couldn't reach his doctor for approval on needles. The problem was that there was already a valid refill on file the entire time. It took them three days to figure that out. People don't have time to make multiple trips and deal with repeated pharmacy issues just to get medications they depend on. Because of the ongoing problems, poor communication, and wasted time, I will be transferring my dad's prescriptions to another pharmacy. Of you need your medicine in a timely manner skip this location and go elsewhere.

So I've been to this Walgreens a handful of times but only for the Pharmacy so this has nothing to…read moredo with the Walgreen section of the store although it's been very organized and clean, their parking lot is rather questionable. There are a lot of Bandon looking cars or RVs, where I pretty sure people are living out of them since the windows look boarded up or have trash bags with duct tape along the edges. Granted that has nothing to do with the store. It attracts a certain in clientele. I'm only giving three stars because the parking lot was also not lit which goes back to the owner of this plaza as well as the questionable cars that have moved in. Every time I've come to this particular pharmacy there's always been at least a 25 minute wait! The people seem very nice that are working behind the counter, but goodness!! This particular day, apparently my prescription was sent to a different pharmacy and I just got a text message from their app telling me to pick it up. I checked the app later and it was my fault, it does give the details of which location of Walgreens but since the last pick up I had was at this particular location I came here without checking the details on the text. So basically come here stand in line and check your emails! Lol

I came in the other day with my boyfriend while I wasn't feeling well, and we received exceptional…read moreservice from an employee I believe was named Frank. He was incredibly helpful and made a lasting impression on both of us. He was quick, patient, and genuinely kind throughout our visit. I don't often leave reviews, and Walgreens has never been my first choice. However, this experience completely changed my perspective. Employees like Frank make a real difference, and I truly appreciate the outstanding customer service he provided. Thank you for making a difficult day a little easier.

Understaffed, slow staff. Forget about getting anything from the drive through in a timely manner…read more Medicines are late / out of stock. They will send you to other far off locations to pickup a medicine. Customer service staff is average.​

This is a smallish Walgreens in a strip mall that is usually not crowded. Friendly staff and it was…read morean easy in and out.

What a fun adventure!…read more What a comedy of errors worthy of a Shakespearean play. Imagine the silly faces we all made when we realized the 3 Diet Dr. Peppers rang up as 3 for $13.99, when the price was advertised in the aisle as 3 for $10.99, but the in-store display advertised 3 for $9.99, and the app advertised them as 3 for $8.99, but we ended up paying 3 for $7.50. This new math is crazy! The fun began when the cashier and manager engaged in a whimsical back and forth regarding the in-store display, which they claimed was only for regular fat Dr. Pepper and not the diet version. The face I made should be a new emoji! Imagine if Huh and WTF had a baby and that baby did a face-off surgery with the confused John Travolta meme. Then, I looked online to see if we could figure out if it's 9.99 or 10.99, but the website said 8.99. The manager laughed warmly with a great smile, and by laughing warmly with a great smile, I mean that she decided to help other customers for 14 minutes. In the end, I should note the manager gave me even a further discount. And as I left, the cashier was very thorough and thoughtful to make sure I paid for my newspaper, assuming it had perhaps been refunded. I could almost hear her brain say, "Get off my lawn" as we left.

The pharmacy is short staffed They cannot fill orders in a…read moretimely manner. I waited over week to fill a prescription when another location could fill It right away. No follow calls

Just for the photo department. PLEASE take passport photos seriously. You screwed up my photos. You…read moreneed to have a legit decent camera mounted on a tripod. And an employee that understands composition. My face was off center, there was a flash shadow, and my body wasnt even center in the white sheet. This happened the last time i got passport photos. Amateur! And i remember having to re-do them at a legit photography place. I have to do that again now 10 years later. Taking photos is a skill. Take it seriously!!