After a horrible experience with a Bellingham hardware store, your staff went above and beyond to…read moretry and locate the items I needed. I handed them a fitting (I did not know size of) that I needed a tap and die set for and they took the time to figure out exactly what I needed. Even though they ended up not having everything on my list. Thanks again!

I walked in on a Saturday looking for a compression angle stop. I have no clue what it is except…read morethat it is a plumbing part. My clueless expression must have shown on my face because the gal at the front desk ask if I needed help. (I later learned her name is Lily) she lead me to the plumbing section and spent some time looking through the rows and rows of straight stops and angle stops hoping to find the right fit. After 5-10 mins she got another staff's (Gabriel) attention asking to help. So together after several minutes and few trips back and forth along the plumbing aisle, they patiently figured out the difference in size fitting between a copper & iron pipe. In the end, Gabriel found the angle stop that fitted the water filter to my bidet. Shout out to Lily and Gabriel for their dedication to assist customers in need. The management should be proud of these two team members.

Had purchased a free standing kitchen island from Ikea. Within a few months, the butcher block top…read morestarted to split and warp. Like the island itself, and not sure if I did anything - or didn't do something, but if butcher block requires this much maintenance, it's not for us. Knew the guys at SSC and asked if this was something they could do. Provided the dimensions and description of the use, and voila! Could not have had a better outcome! It looks great, will be way more functional, everyone at SSC was a pleasure to deal with, service was prompt and the top turnout out exactly as expected - well hoped for - and no disappointments! Interesting how major, multinational suppliers can depend on local vendors and trades to pull their tushes out of the fire a lot more than they realize.

I am so happy I chose to use SSC Countertops for my kitchen reno. I went through a few other…read morecompanies prior and was very unhappy with the lack of communication and professionalism, especially with something so important to me. SSC immediately responded and got to work on my project. They promptly answered all of my MANY questions and were so polite and friendly in doing so. I'm am very happy with the service I received and even happier with the final product! They did an amazing job with my counter and I could tell they put a lot of care and detail in this, even if it may have been a smaller job for them. Thank you SSC for helping make my kitchen dreams come true. :) I highly recommend this company!

Ordered online and got it in a few days so can't complain! Easy to get in touch with live chat and…read morethey were super helpful, at least with the questions I had. Looking forward to using this thing.

Yuck! Customer Service sux! Be careful with them. They had CAD pricing and charged USD when…read morepurchasing. No adjustment for the exchange rate because they say "That's how we do it". Avoid!

I have an old rideon mower and the team service was outstanding with all required services for a…read moregood season ahead. The shop is immaculately organized! Thank You!

I have had just 2 transactions with these guys in recent years. Both less than satisfactory…read more Firstly they don't stand behind their products if you come back with a problem (sure they will fix the problem but they want more money), also they have charges and fees you find out about AFTER you have made a commitment to buy or get service work. This has been my experience to date. They do sell decent brand name products (at full retail plus PDI), but the same products are available at several other dealers within 1/2 hour drive or so, so why go here? They just want your money, not your business.

Peter and his crew helped redo electrical lights and equipment in my business and they went above…read moreand beyond what I expected. Safety was a top priority for not only my business but also for their employees. No question went unanswered and communication was excellent! I highly recommend them for your commercial needs. Outstanding work.

I heard about these guys from a coworker with a great review, it is a small company with a personal…read morefeel. So I gave them a call for some wiring issues with our house. The technicians that came out were very polite clean and courteous. They moved the lines we needed to the locations we wanted without hassle. The guys were kind to our kids. When I need more work done, they'll be my first call.

These guys are super knowledgeable and helpful. Tony spent a considerable amount of time tracking…read moredown obscure parts for me. By far the best customer service I've experienced in ages. I will most certainly head back when the need arises.

Standard is a contractor oriented building products supplier.If I suspect an item is not there I…read morecall the sales desk.It's not a place to get everything in your home.It's a place to buy the product to build the home and renovate. I know what I want and do you have it?It's a place like that.Old school.Like Lumberland and Beaver was.The website doesnt work for me.Some challenge there about my server and theirs.

This place is a fail, price is alright. The customer service sucks! From the guy at the gate all…read moreattitude, to the guy they sent to help me in the yard, which I had to wait 10 min then go back in to sales to re-ask to send someone out to help me. When he showed up he wasn't too knowable. Then after all was done in the yard I had to interact with gate guy again. Then into the sales office again! Was it the managers day off? Because no one seems to care about their job here... I think I might find another place to get lumber next time.

Rented the big boy chipper for two weeks. Cora was easy to deal with and Robert was great with…read morefollow up. Needed to replace a belt and their tech showed up and got me going quickly.

I have purchased several pieces of equipment from Brim. Always a positive experience. I have…read moreshopped around for pricing with the competitors and either got the cold shoulder or experienced poor customer service. I have a small piece of land and not experienced with a lot of the equipment I purchased. Henry was patient, knowledgeable and helpful with me. Since then I have had questions. Henry answers his phone or gets right back to me. I recommend Brim for their customer service and their good pricing.