My family and I have been coming here for 3 years and I won't go anywhere else! We now live in…read moreKessler park (Dallas) and still travel 40 mins to get our eye exams and glasses! There variety and quality of glasses are top notch! Mona is patient, friendly and a pure joy! Gabbi is my daughters favorite, she is so fun and friendly! I've been wearing glasses since I was 18 months and finding a great doctor is hard. Dr. S is amazing, knowledgeable, understanding, with an excellent bedside manor. I would recommend this office to anyone!

Absolutely worst eye doctor I have ever been to. Not looking out for customers best interest…read more Extremely pushy and sales minded. Does not listen to customer. Would highly recommend not giving them your business

I had another follow up appointment today. I love how Dr Jamie Lee takes care of me. She does not…read moredo any unnecessary procedures however if she needs to monitor a condition early she does just that. Dr Lee always explains everything in detail and answers any questions that I may have. I will never go any place else for my eye care. The staff is awesome as well very friendly and professional.

This practice is terrible. Dr. Yee did not carry my contact brand and tried to completely change my…read morecontacts (brand / fit / strength). I emphasized that they felt like sand paper in my eyes but she didn't care. She just wanted the appointment to be over so she could go to her next one. I asked if I could try other options and they declined. There are so many good eye doctors in the area, only tried Dr. Yee because she was in my insurance network. Happily paid out of network to go back to my original eye doctor after how bad this experience was.

Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a…read morevariety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here.

My original review was written after my visit last year. Editing to include my experience from…read moretoday. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here.

Dr Amy is amazing and really feel that she wants to make sure she does her best on each visit. I…read morenever feel rushed and I always feel like she cares about my concerns

Great service and staff! Went to get new a new frame with updated lenses. Brought in my…read moreprescription from another Dr. Picked out a pair of acrylic frames that I liked, got them promptly and they started bugging me very shortly after I left. Brought them back in for adjustment and still falling down and getting headaches. Emailed them and they happily exchanged for a pair of metal Raybands, Nick was super professional, had my new frame picked out in under five mins. Great recommendation and only took a week to come in with upgraded lenses. Picked them up this morning and they're great, nicely adjusted and look stylish. Just paid the difference and it's so much better. Thanks guys!

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

Lone Star Vision in Celina, TX…read more My family of four has been getting our annual vision and eyeglasses and sunglasses since 2017. Today I went for eyeglasses adjustment because my nose pads weren't symmetrical and one nose pad is touch my eyelid. Ricky one staff member came out to help me with it but only use an intimidating behavior to his satisfaction and convinced me that it seems perfect for him. I asked if he can use a tool instead of just his fingers for adjustment but Ricky insisted that his finger is a tool and the right tool. I felt my ears were so hot from high blood pressure and my stomach was cramping. It wasn't a good morning experience for an eyeglass adjustment.

Kathy and Total Eyecare and Eyewear Gallery staff in Cross Roads have beenboth professional and…read morecourteous during the 4 years that I have been visiting them. Exams are quick and specific to meet my needs. The vast array of modern and stylish eyeglass frames from famous designers have allowed me to select the exact frame that fit my face. I have recommended Total Eyecare to friends who value eye frame consultants that help a client pick the eyewear that is best for their lifestyle.

I suspect t this place is permanently closed. Got an exam and the contacts did not work at all…read more I've been calling and Leaving messages for weeks and no one ever answers the phone or calls me back. What kind of business gives you a bad script then disappears? Go to a more reputable provider. This one won't even get back to you in an emergency.

I purchased glasses from this location. I first things seems closer than they were. I asked about…read moreit was told it's a new prescription and I would need to get used to it. Months later my eyes started getting when I wore my glasses. I called and was told I had a stigmatism that was seen on my last rx but was not addressed or put in my current glasses. When I went to see my optometrist recently, I let him I've been wearing my old rx since it wasn't much change since the current glasses was giving me issues. He said the quality of lenses was probably my issue. Vision works used poor quality lenses. I'll pass. Never again.

I can see clearly now!…read more Thanks to the staff at visionworks, Loni, helped make a difficult decision in to one of the easiest decisions i have ever had purchasing glasses. This Visionworks was very clean, very organized, and had lots and lots of selections of glasses and shades from something simple to classy. The prices were easy to read and easy to find.

I would not recommend this place. We've been bringing our kids here for the past 3 years, and this…read morewas by far the worst experience. Before scheduling the appointments, I asked the front desk three separate times to confirm that both of my children's eye exams would be covered by insurance. They repeatedly confirmed they were covered. Even when we checked in, no one mentioned any issue. After the exams, however, they told me at checkout that one child was still within the one-year period and that I had to pay the medical exam fee. If there was a problem with the insurance eligibility, they should have informed me before the appointment or before the doctor saw my child--not after everything was finished. To make matters worse, the second exam felt incomplete. The doctor only looked at the photos that had been taken, said there was no vision change, and did not perform a manual vision check. When I explained that their staff had confirmed coverage multiple times, no one apologized. The doctor came out looking upset but offered no explanation or acknowledgment of the staff's mistake. There was also confusion about my vision insurance. The front desk insisted that my insurance would not cover frames. Since I have a PPO vision plan, I went home and called my insurance company myself. They confirmed the office is in-network and that my plan includes up to a $150 frame allowance. When I called the office back, they admitted they had checked incorrectly and said my frames actually were covered. The lack of communication, inaccurate insurance information, and poor customer service made this a very frustrating experience. There are plenty of other eye care providers nearby that are more organized and respectful of their patients' time. I won't be returning.

me and my daughter have been going there for years he is great knowledgable and helped me out…read moreduring some hard times without even realiing it . 100 percent recommend!!