Absolutely worst eye doctor I have ever been to. Not looking out for customers best interest…read more Extremely pushy and sales minded. Does not listen to customer. Would highly recommend not giving them your business

Did my annual check up which was good experience . But the mixup with my contact lens prescription…read morerequired me to go back and do another test with another doctor was a bummer. Nice folks though.

After my first eye appointment in over 10 years, I can now attest to why Dr. Biederman was voted…read morethe best in Frisco! She is amazing and her staff are super friendly. She took the time to answer all of my questions and went above and beyond to explain my situation and commended next steps. She is fantastic. The office is extremely nice and the selection of frames are all top names in fashion. I highly recommend anyone to become a patient at Frisco Family Vision!

After being a patient here for a few years and referring my family here as well I am not going…read moreback. My eye exam back in November felt rushed and a bit haphazard. I did get new glasses and when I went in to pick them up I was again rushed, no fitting at all, just a printed card they had me read to see if I could see ok. The eye glass techs were busy on their phones and I felt as though I was bothering them. The glasses did not seem any different than the ones I had as far as prescription strength. I did speak to the office manager after the fact and she did offer me a refund if I returned the glasses which I did. Fast forward to today, I called as I had sudden onset floaters in one eye which alarmed me. I was told no appointment availability this week and was referred to 2 other places, one that had terrible reviews and the other that told me all there docs were out of town for the week and had told other offices to not refer to them this week because of that. I know offices are busy but this was somewhat of an emergency and the ladies answering the phone could not be bothered. Happy to say I did find an office who saw me same day and they were wonderful. I will be taking my business and my family to that office from now on.

This wonderful office got me in for an urgent situation and I was treated so well. From the first…read morephone call inquiring about availability to the end of the visit I was taken care of by the staff in a professional and truly caring manner. They took the time to listen to my concerns and the exam itself was very extensive and put my worries to rest. I will be going here from now on as will my husband. They got me in same day ( within 3 hours of my call) whereas my now former eye doctors staff could not be bothered by my semi frantic phone call. So glad to have found Eyes in Sight!

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

We came into the store and there were two other guests in the store and only one customer service…read morerepresentative. We came in to get an adjustment with my daughter's glasses. We waited over 20+ minutes and were never acknowledged by the representative until he was free to service us. The management needs to look into ensuring there is enough coverage to take care of customers and train them on customs and courtesy.

Fabio was very helpful and patient with me during my process of getting my glasses! probably my…read morefavorite location to go to.

The staff is always so nice and helpful! They've taken care of me, my husband and our kids and we…read morehaven't had a single issue! I love how efficient and caring they are no matter what time of day you walk in, they're always ready to help!

Once again I recommend my eye dr. Near the corner of legacy and lebenon in frisco. So friendly…read more And so close to home. It's so nice when everything works. Insurance is easy. Staff is wonderful. Eye exam great. Cute little eyeglasses shop. Near where I go for coffee, groceries, etc. So easy to get to. Great corner shopping center, close to home. /Glasses were ready quickly. Sight is crystal clear.

We had an exceptional experience at Custom Eyes Optique & Eyecare! I brought an 80+ year old family…read moremember in for an eye exam and it was better than I could have anticipated. Dr. Kim, the receptionist, and the lady helping us pick out glasses were all friendly, helpful, knowledgeable, and professional. Dr. Kim was able to make accommodations for my elderly family member in a wheelchair that was unable to transfer to the exam seat. She was patient and worked diligently to find the right prescription for him. The receptionist was knowledgeable and helped us understand what his insurance would cover. The lady that helped him pick out glasses, chose four great options that would meet his needs and helped him decide what would be the best glasses for him. She was friendly and joked with him. He had a great time with everyone we interacted with while receiving excellent care. I highly recommend Custom Eyes Optique & Eyecare!

Excellent care and very professional. My wife and I have been going here since 2015. I highly…read morerecommend them to anyone looking for quality eye care.

Amazing customer service!…read more They are currently renovating Dr.Trans Office at target in Frisco however he is still seeing patients. I called and he setup an appointment for me at different location 5 minutes away from other location. Doctor is very informative and genuinely cares about providing amazing service. If your looking for an eye doctor don't hesitate and give him a call.

ABSOLUTELY. THE. WORST. If I could give him zero stars, I would…read more My daughter saw "Dr" Tran. He rushed through the exam and when she protested that he was going too fast, he responded that he would adjust it at the end. The result was a prescription that was too strong in the new glasses. She had immediate headaches and called his office. His advice was to take Tylenol. She went back in and "Dr" Tran re-examined her eyes and came up with a prescription that was even stronger. We had to go to another optometrist to get the correct prescription and ended up paying again for another exam (no insurance) AND another set of lenses to correct his shoddy work. I requested a refund and he flatly refused. AVOID HIM!

Doctors and staff are great! They also have up-to-date equipment and tech. The optometrists are…read morevery knowledgeable and wonderful to work with. Excellent selection of eyewear. Definitely recommend!

Their technology is great. Had great experience the first time around. But for my second annual I…read moreguess they are growing and the main optometrist only reviews the work and someone more junior does it the test. My contacts wasn't fitting correctly and it was just poor customer experience. Tried to work it out with them to see if they will fix the problem but that was not something they wanted to do. So I won't be retuning.

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

Lone Star Vision in Celina, TX…read more My family of four has been getting our annual vision and eyeglasses and sunglasses since 2017. Today I went for eyeglasses adjustment because my nose pads weren't symmetrical and one nose pad is touch my eyelid. Ricky one staff member came out to help me with it but only use an intimidating behavior to his satisfaction and convinced me that it seems perfect for him. I asked if he can use a tool instead of just his fingers for adjustment but Ricky insisted that his finger is a tool and the right tool. I felt my ears were so hot from high blood pressure and my stomach was cramping. It wasn't a good morning experience for an eyeglass adjustment.

This place is great. I do not think I have ever been enthusiastic about an eye care place until…read morenow. I do not wear glasses but my wife does, so I have been to a few of these places and Frisco Family Eye Care is a real standout from the rest! They carry great brands that are hard to find anywhere else. Their staff is super friendly and really does a great job consulting on what style of glasses fit your face and your needs. In addition, when it comes to your insurance, they are experts at making sure you make the most of your benefits. For example, they found an option on my plan our last eye-care place did not see, and saved me hundreds since I was buying new reading glasses and sunglasses at once. I highly recommend Frisco Family Eye Care.

This is an extremely professional staff. I have a difficult contact lens prescription and they…read morealways manage to find something that works!