John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

hi my name is Ellen C I have been going to my dr for over 10yrs Im 67yrs old. I started with them…read moreyears ago and to this date I am still very happy with them. they always work with my budget and always are kind enough to tell me the truth about how my glasses look .. This is a very big deal to me since I am color blind .. you have no idea how I used to dress before i started asking sales people for help. They help me pick out frames that fit my face (small and small eyes ) they keep it within my budget. They do not manipulate you into buying designer frames like cohen's or vision works or lens crafters does sachem gives you that home welcome feeling all around from the drs reception everywhere the gentlemen who help pick out my glasses ( it wasn't rich ) he is awesome. I get so many compliments on my glasses and the way they look on me .. ( I know I couldn't have done it. as I said Im color blind) I have a broken leg and I didn't even have to get up. he fitted my glasses . I wouldn't go anywhere else. I have a story for you my very first eye glass place was EYEVISION i Got an exam got glasses 2 weeks later eyes hurting headaches I return to the places told them their response was your eyes need to adjust I accepted that It made sense. 2 months i returned they are still hurting and still headaches I returned and they said the same thing. after speaking with family members I was told to go somewhere else I got a referral from someone in my hometown at the time Ronkonkoma Sachem Eye Care I booked the appointment and it was fast. the next day They did an exam full The bottom line EYEVISION gave me the wrong prescription in my glasses . Sachem Eye care is the most honest, personable. place you can be they go above and beyond for you.

The last time I was there I ordered six month supply of contacts instead of a year and they told me…read morethat I could place an order for another six months without being seen because I only need a yearly check up. When I tried ordering my six months supply today they not only wouldn't do so without another exam (which my insurance won't cover due to it being six months from my previous one) but they didn't have an appointment available until after I ran out of contacts and supposedly don't have any sample contacts in stock. So basically "We lied about your ability to reorder, you can't be seen before you run out and it suks to be you." Not the kind of office I want to deal with ever again.

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

I went there with a pair of oakleys that the 1 lens kept popping out.. staff there was nothing but…read morenice and helpful as soon as I walked into the store.. the guy there took them into the back within 5 minutes he was back and good as new!! Any eyeglass concern that I may have in the future I definitely no where I will be going !!!

Redid my prescription and still can't see out of these glasses. When I was fitting them I told the…read morewoman that and she said I had to get used to them and when I explained I can only see out of these glasses tiny bottom she told that's how it's supposed to be. I'm wearing readers from Amazon and they are better! I can't see my computer I can't see my phone.

I had a great experience here. I had to get my prescription rechecked for my contacts and glasses…read more They got me in and out in 45 minutes. Everyone I spoke to was really nice and helpful.

What a wonderful experience getting new glasses for my husband…read more From the receptionist to the doctor everyone is so kind and just wants to help you. I would definitely recommend Maz Optical.

While traveling from Florida I had an eyeglass malfunction where a lens had fallen out. After…read morefinding the nearest Optical Store which was Max Optical and before I finished my plea for help the Technician had my glasses all repaired. Thank you for making my day and vacation great! Gene Earley

Excellent eye exam, very helpful with picking out glasses. Wonderful pricing. This is my new place…read moreto get glasses now!

The optometrist is very good but the team doesn't know what to order. I had to figure it out…read moremyself. I would prefer that the professionals do that because I paid them for the examination. I would just make sure everyone was on the same page before leaving.

Been shopping here for 14 yrs now and always had the best of service, wide variety of frames to…read moremeet your budget and not to mention the selection of good quality lenses too. if I could give 10 stars I would ! very Happy too.

I am so very happy with the service I received. I came in with a pair of frames I needed lenses…read morefor. I received excellent customer service right from the first phone call! Scott was very knowledgeable, friendly, and very helpful with my concerns. I got my glasses back within a couple of days, and you can't beat the prices! I highly recommend!

Technician that did the tests was great ,the salesperson that sold me the glasses also great the…read moredoctor terribble no personal skills ,sarcastic ,not helpful

I came here bc my 9 years old son needs glasses. We picked it up two days. Very nice place right…read morenext to the office. Even tho they are separate office, many patients mistaken their office for the actual doctors office.

Customer service is excellent and the staff is all excellent. They're very nice to customers and…read morealso us the Dr EYE Dr.

Very kind staff made my experience quick and easy. I was in and out and had no wait time!read more

I had an absolutely outstanding experience at Pearle Vision in Stony Brook. From the moment I…read morewalked in, the entire team was welcoming, professional, and genuinely focused on helping me. You can immediately tell when a place truly cares about their customers, and this location absolutely does. I have to give special recognition to Carol. She was simply exceptional. Her knowledge, patience, and kindness were on another level. She took the time to explain everything clearly, answered all my questions, and made sure I felt completely comfortable with every decision. You rarely come across someone who is this professional, this knowledgeable, and this genuinely caring all at the same time. To be honest, I could go on and on about how great she was. Carol is the kind of person every business hopes to have on their team. If more people in customer service were like her, the world would be a much better place. If you're looking for great service and a team that truly cares, this Pearle Vision location is the place to go

I finally got my glasses today, I can now write a review about my experience…read more Pearle Vision is owned by Luxottica, the Black Hand of eyewear and is now one of the largest franchised optical retailers in the USA. My wife and I were getting coffee and decided to stop in to browse. My wife is on a mission to get a funky pair of Burberry frames. A salesperson comes over and starts helping her with the various frames. They were able to find the pair she wanted online. Now, my wife turns her attention to me and says, look at these frames, I think they'd look nice on you. I try them on, sure enough, I look like a runway model. Sold! Now we need to upgrade our eyewear prescription. The person giving me the eye exam, I'm joking with her and we're making small talk. She's finished with the exam and I'm told my glasses should be ready in a few days. A few days pass and I get a call, my glasses are ready. I pick them up and the next day I wear them for the first time. I noticed the long distance was blurry? That night, I went back to the black hand of eyewear and I said check these glasses because my eyes are going batshit crazy. When I was there, the optometrist is working. He gives me a new eye exam and checks the prescription. He said the distance was increased? I guess that's what you get when you joke around with the eye examiner.. The problem was rectified, I just picked up my glasses with the correct lens. Now I can see like a hawk! No harm, no foul on the mistaken prescription. I do have to point out one thing, this place smells like there was a flood? Change the damn carpet, its mildewed!