First time there and Dr. Castro and her staff were professional, attentive, caring and obviously…read moreknew their craft. My examination was comprehensive, all questions answered satisfactorily and an overall very satisfying experience. I left with a smile. This office was located in Costco. A five star experience.

Dr. Caryl Castro has been my optometrist for over 10 years. She is extremely professional in her…read moreexam and will spend as much time as needed. I have gas permeable contacts which are rarely used anymore. Finding a doctor who is comfortable with gas permeable lenses can be challenging. Dr. Castro has given me vision as close to perfect as possible. She explains the results of the tests done in her office. In my experience as a patient and a nurse, I have complete confidence in the care that I receive here. The office is located in Costco in Nesconset.

Technician that did the tests was great ,the salesperson that sold me the glasses also great the…read moredoctor terribble no personal skills ,sarcastic ,not helpful

I came here bc my 9 years old son needs glasses. We picked it up two days. Very nice place right…read morenext to the office. Even tho they are separate office, many patients mistaken their office for the actual doctors office.

Dr. Larina Rosa is the best eye doctor I have been to. She is very smart when it comes to…read morecustomizing a solution to fit your specific needs. She has a great personality and she is funny too

Great doctors and great service. They give a very thorough exam My daughter has diabetes and they…read moremade sure everything was perfect. I had an issue and the Dr took great care of me.

Went to the Setauket Location last week of July. I go every…read more6 months for an eye check up with Dr. Chaudrey. In my opinion. The wait is shorter at the Commack location. The Setauket location is busier.

Terrible at this Setauket location. About 50 people in the waiting room and 10 on line to check…read morein. People yelling at staff and elderly patients sleeping in the waiting room. Like something out of a movie. I left after waiting almost an hour once a smiling nurse came out and thanked everyone for their patience.

I have had many eye problems and have been seen by a number of specialists in this group. I have…read morefound them to be knowledgeable, caring and compassionate. Also the office staff goes out of their way to accommodate your needs. Kudos to Dr. Basilice, Dr. Connor and Dr. Llin

Almost a 2 HOUR wait and no call before hand to let me know they were running behind. Didn't feel…read morelike my time was valued at all. Seems like they over scheduled. Waste of time, go to a different doctor.

Quality of care & expertise From the time of signing in to…read morethe time of discharge, you are greeted with a smile and always professionalism. I wouldn't trust anyone else with my eyes. My entire family uses this practice.

My Dr Basilice, Five years ago I was diagnosed with meningioma tumor and had brain surgery to…read moreremove it. I was left with double vision and dry eyes due to the surgery. Scared and uncertain of how to conduct my life with this new formed condition, I enlisted the help and expertise of Dr. Vincent Basilice. He immediately made me feel at ease as he preceded with treatment that included special eye glasses, eye drops and tons of hope. Four months later my vision was rectified and I couldn't be happier. The staff at Dr. Basilice's office was incredible. I attribute that to the great leadership and care he instills in his practice and treatments. I am truly grateful for the care he puts into each of his patients. Thank you for all you do.

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

I really like Dr Paula, she's personable, caring, and was very willing to help me find solutions…read morethat worked best with my life. Her team is awesome too. They're always willing to work around my schedule and very easy to get in touch with. And they remember little things - like vacations and new jobs. They're great.

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

Dr. Wong and his staff corrected errors, updated mistakes in files. The changes to front desk and…read morephone support staff are impeding professionals.

I got something in my eye yesterday & couldn't get it out on my own. I've gone to OCLI's Pt Jeff…read morelocation, but the soonest appt was in E. Setauket with Valentina Blaine OD. when I arrived, I did the self check in at the kiosk and waited in the lobby. I could hear the reception area and how much fun all the staff was having, they seem to be extremely friendly, which is a far cry from the Port Jeff staff. IJS. When I was called into the office, the nursing staff that I encountered was extremely friendly and very nice. The doctor came in, put drops in & examined both my eyes. She then asked me if I had allergies and I told her yes, I take Claritin daily. She asked me if I ever take eye drops I said no need to since Claritin works. She stood up as I was still leaning forward with my chin in the cup for the exam. Valentina said "I don't see anything, OK?" I reiterated that "Something is still in my eye, and it has nothing to do with allergies". I specifically remember when the object hit my eye. Valentina reiterated the same and then left the exam room. I walked out confused. Never in my life have I ever had a doctor not have a plan or remedy. Even if they had no clue of a diagnosis for a patient. Her behavior was atypical at best. I went to the receptionist & asked if she could find out if there was any type of tx plan for me. She returned & told me to get eye drops. When I asked for some, she said OCLI doesn't have ANY samples to give me. I left in the same condition that I arrived in. I called OCLI on the phone and told them about what happened and I don't think it's fair that I didn't even get my eye flushed. I was placed on hold and office mgr Jackie spoke to me on the phone and tried to encourage me to return to the office to get further assistance. I told her no thank you, and referenced how I wouldn't even return food in a restaurant; I'd rather leave due to poor service. I told her I will go to the urgent care and get the proper treatment, which I did and everything is great! I called my insurance company and told them that I don't think OCLI should be paid for this visit. I was told that I can appeal the decision of the visit when they see the claim, which I may do. I will make sure anyone that I know is aware of the treatment that I received from Valentina Blaine OD. I would never give her the satisfaction to be called a doctor. She should be embarrassed & ashamed of the way she treated me as a patient with such dismissiveness. Valentina Blaine was a disgraceful experience that I wouldn't wish on any patient. I will never return to OCLI because of Valentina Blaine & how disgustingly she treated me as a patient. I question if she even took an ethical oath when she got her license to practice. She needs retraining or needs to return for internship to see how it's properly done. Sad that she's part of Catholic Health Services. Her morals need to be reevaluated.