First time there and Dr. Castro and her staff were professional, attentive, caring and obviously…read moreknew their craft. My examination was comprehensive, all questions answered satisfactorily and an overall very satisfying experience. I left with a smile. This office was located in Costco. A five star experience.

Dr. Caryl Castro has been my optometrist for over 10 years. She is extremely professional in her…read moreexam and will spend as much time as needed. I have gas permeable contacts which are rarely used anymore. Finding a doctor who is comfortable with gas permeable lenses can be challenging. Dr. Castro has given me vision as close to perfect as possible. She explains the results of the tests done in her office. In my experience as a patient and a nurse, I have complete confidence in the care that I receive here. The office is located in Costco in Nesconset.

I had an absolutely outstanding experience at Pearle Vision in Stony Brook. From the moment I…read morewalked in, the entire team was welcoming, professional, and genuinely focused on helping me. You can immediately tell when a place truly cares about their customers, and this location absolutely does. I have to give special recognition to Carol. She was simply exceptional. Her knowledge, patience, and kindness were on another level. She took the time to explain everything clearly, answered all my questions, and made sure I felt completely comfortable with every decision. You rarely come across someone who is this professional, this knowledgeable, and this genuinely caring all at the same time. To be honest, I could go on and on about how great she was. Carol is the kind of person every business hopes to have on their team. If more people in customer service were like her, the world would be a much better place. If you're looking for great service and a team that truly cares, this Pearle Vision location is the place to go

I finally got my glasses today, I can now write a review about my experience…read more Pearle Vision is owned by Luxottica, the Black Hand of eyewear and is now one of the largest franchised optical retailers in the USA. My wife and I were getting coffee and decided to stop in to browse. My wife is on a mission to get a funky pair of Burberry frames. A salesperson comes over and starts helping her with the various frames. They were able to find the pair she wanted online. Now, my wife turns her attention to me and says, look at these frames, I think they'd look nice on you. I try them on, sure enough, I look like a runway model. Sold! Now we need to upgrade our eyewear prescription. The person giving me the eye exam, I'm joking with her and we're making small talk. She's finished with the exam and I'm told my glasses should be ready in a few days. A few days pass and I get a call, my glasses are ready. I pick them up and the next day I wear them for the first time. I noticed the long distance was blurry? That night, I went back to the black hand of eyewear and I said check these glasses because my eyes are going batshit crazy. When I was there, the optometrist is working. He gives me a new eye exam and checks the prescription. He said the distance was increased? I guess that's what you get when you joke around with the eye examiner.. The problem was rectified, I just picked up my glasses with the correct lens. Now I can see like a hawk! No harm, no foul on the mistaken prescription. I do have to point out one thing, this place smells like there was a flood? Change the damn carpet, its mildewed!

Dr Arron is the best ! I was 185 pounds a size 12 when I…read morestarted the weight loss program with Dr Arron. With her help I was able to lose 40 pounds in 9 months. Thank you Dr Aarron.

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

I really like Dr Paula, she's personable, caring, and was very willing to help me find solutions…read morethat worked best with my life. Her team is awesome too. They're always willing to work around my schedule and very easy to get in touch with. And they remember little things - like vacations and new jobs. They're great.

Quality of care & expertise From the time of signing in to…read morethe time of discharge, you are greeted with a smile and always professionalism. I wouldn't trust anyone else with my eyes. My entire family uses this practice.

My Dr Basilice, Five years ago I was diagnosed with meningioma tumor and had brain surgery to…read moreremove it. I was left with double vision and dry eyes due to the surgery. Scared and uncertain of how to conduct my life with this new formed condition, I enlisted the help and expertise of Dr. Vincent Basilice. He immediately made me feel at ease as he preceded with treatment that included special eye glasses, eye drops and tons of hope. Four months later my vision was rectified and I couldn't be happier. The staff at Dr. Basilice's office was incredible. I attribute that to the great leadership and care he instills in his practice and treatments. I am truly grateful for the care he puts into each of his patients. Thank you for all you do.

Had to change my glasses 3 times, every time the lense was defective and they never acknowledge it…read more They are also rude. I would go somewhere else.

Everyone here is so pleasant and accommodating! The doctor was extremely clear and made me feel…read morecomfortable; It was an environment where you felt cared for and that's rare. Thank you Stony Brook vision World :)

Terrible at this Setauket location. About 50 people in the waiting room and 10 on line to check…read morein. People yelling at staff and elderly patients sleeping in the waiting room. Like something out of a movie. I left after waiting almost an hour once a smiling nurse came out and thanked everyone for their patience.

Went to the Setauket Location last week of July. I go every…read more6 months for an eye check up with Dr. Chaudrey. In my opinion. The wait is shorter at the Commack location. The Setauket location is busier.

Yesterday I was a first time patient with Dr. Schneck, as I had an eye situation that my personal…read moreeye doctor wanted him to look at. He was very kind, compassionate and generous with his time. He has wonderful people skills, and was extremely kind. I highly recommend Dr. Schneck.... His office staff was very friendly and professional as well. My overall experience was really amazing. They were all very warm and welcoming. I highly recommend this doctor if you are looking for an exceptionally skilled and proactive eye specialist/surgeon....

Amazing eye surgeon who handles children very well. My 6 yr old injured his eye almost 2 weeks ago…read moreand had a possible tear in his upper tear duct. Within 24 hours of seeing Dr. Schneck my son went into surgery and the doctor explained everything to me step by step during the appointment the day before and at the hospital. He was very clear and always answered any questions. Today my son was having a little issue seeing and the doctor saw us right away (to make sure retina wasn't damaged). Luckily, that was not the issue and we will check with the pediatric optometrist. Highly recommend him!

I have had many eye problems and have been seen by a number of specialists in this group. I have…read morefound them to be knowledgeable, caring and compassionate. Also the office staff goes out of their way to accommodate your needs. Kudos to Dr. Basilice, Dr. Connor and Dr. Llin

Almost a 2 HOUR wait and no call before hand to let me know they were running behind. Didn't feel…read morelike my time was valued at all. Seems like they over scheduled. Waste of time, go to a different doctor.

My daughter just visited this location for an eye exam which she has not had in over 4 years. The…read morestaff treated her terrible and she came home crying. What in the world would posses you people to degrade someone. I am going to write a negative review everyday until I get tired of doing it.

I am writing this review while still sitting in the waiting room to be seen for a "virtual exam."…read moreThis is the most slow paced location I have ever experienced. I don't understand the point of making an appointment if they don't see you until 40 minutes after. Complete waste of time.