amazing experience the staff helped me with everything I needed very simple process. Mark is a very…read moreoutgoing, and made this process sweat and simple

The staff is very friendly the dr is excellent prices are reasonable,the wait for new glasses is…read morenot Unreasonable

The Optometrist Amy is phenomenal. Her customer service…read moreskills are impeccable! Very helpful, very pleasant! The other 2 attendants were very pleasant and helpful as well. I couldn't find a pair a glasses in their store and they got stock later that day, so the attendant Dania, called me after hours and left a voicemail saying it was in stock now, so I should come by tomorrow as soon as I could. Great store, I would recommend this store to anyone, any day.

Helpful Staff And Excellent Service. I Personally Recommend Liz. She…read more Attended To All My Needs. Called When My Glasses Were Ready To Be Picked Up.

Inept and terrible customer service. They know all the right…read morewords but don't know how to put them into action. I will never but there again

So fantastic, I was weary to tell the truth because there were no reviews. I think this location is…read morebrand new, like new car smell new. I was "processed" immediately and the doctor told me so much about myself, my vision, and what would and wouldn't work for me as far as getting bifocal contact lenses. The online appointment system was very simple and easy. I'll def be coming back!

We walked in and welcomed immediately. Super helpful, was able to order new glasses for my aging…read moreMother. New glasses in 2 weeks! Thanks again!

Dr. Ham has a wonderful approach in regards to patient care…read more He listens and he is thorough. I had an eye emergency and they got me right in. He took the time to assess and treat. He personally reached out to see how I was doing. The opticians were courteous and attentive and took their time to make sure I was satisfied with my frames. I like the selections they carry. I would highly recommend Hillmoor Optical.

I've been coming here for ten years. The staff is fabulous, starting with the front desk…read moreMichelle,Mgr. I've had the pleasure of becoming acquainted with her. Since it seems she's been here for a long time. I'm happy to say she's friendly, warm personality always eager to assist, wether it's insurance. Payment issues or appts. The rest of front desk staff is terrific. I saw Dr Rana Ophthalmologist aprox a month ago. For annual clearance based on another medical issue. That checked out, no problems at present time. Got my sticker and lollipop. Until next year:-) Today's visit is due to my contact lens fitting. ***Eyeglasses, which I own several pairs(Go figure). Fashion, Fashion, Fashion;-) Contact lenses are a totally different thing. First visit with Dr. McCord. ***I will Review In Ref To Dr Mc Cord. Since, it's my first time visiting him. Dr. Rana was marvelous. Great bedside manner. Very thorough, addressed all my concerns and answered all my questions. Performed multiple tests including computerized ones. Excellent place, that's why I keep returning.

I have bought 4 pair of glasses and sunglasses in the last 2 months and really like the gals I work…read morewith at St Lucie Optical. The glasses have been very good and they work with frames you have to update prescription. Quite happy with their work!

Amazing staff help you find the perfect pair of glasses! A family business with knowledgeable,…read morefriendly people and a huge selection of frames! Highly recommend.

Shocking disregard for patient safety and data security…read more I received an email that appeared to come from this office and contained a link that VirusTotal flagged as potentially malicious. Out of basic concern for other patients, I notified the office so they could confirm whether the message was legitimate and check for any potential issue with their email system. Their response? They told me to "stop spamming" them (after a total of three messages) and dismissed the warning outright. No professionalism whatsoever. This was alarming coming from a healthcare provider entrusted with patients' personal information, prescriptions, billing and insurance details, and other sensitive data. At a minimum, I expected them to take a potential security issue seriously -- even if it ultimately turned out to be nothing. Instead, their reaction made it clear that they do not treat possible risks with the level of responsibility patients should be able to rely on. To be absolutely clear: I am not claiming their systems were breached or that any patient information was accessed. My review is strictly about how they responded when someone tried to alert them to a suspicious email that appeared to originate from their email address. Their response leaves zero clarity about what happened, how many people received it, or whether any monitoring or safeguards are in place at all. That alone is enough for me to no longer feel comfortable trusting them with my information. I believe the responsible thing to do would be to send out a mass notification to all patients instructing them to not click on any emails, and to launch a security investigation. I strongly recommend choosing an optical practice that takes patient concerns seriously, understands basic security responsibilities, and treats people with respect. It's a shame, because they do carry unique boutique frames -- but based on this experience, I cannot recommend this office to anyone.

I have been extremely pleased with the service from the doctor and staff. I received new glasses…read moretimely. Their communication is very efficient and they all are professional and friendly. Highly recommend!

Just FYI, if you are going to be more than 5 whole minutes late, they will ask you to reschedule…read morethen try to charge you a $25 fee the next time you come in stating it's their policy. Too many other optometrists to go to for them to try imposing that. I get that they have a practice to run, but things sometimes happen that are out of your control. They don't care about that.

For years I have received conflicting info about my eye sight. At Lucie vision finally gave me an…read moreaccurate exam. They are not money hungry, and the service is fast, everyone there is extremely relaxed and not aggressively trying to push you to buy in house. Will be returning.

Very rude and didn't feel comfortable the entire time I was asking about my plan and what was…read morecovered. I hope I can find another place on my vision plan. Would not recommend this place. They take weeks to get your glasses.