Honestly the worst experience I could have ever had. The initial appointment was nice, the doctor…read morewas a nice woman and I got to pick out what looked like nice glasses. Cut 10 weeks later, five visits and staff that tried to tell me I wasn't seeing what I was seeing and here we are today. Once you purchase glasses here do not expect them to assist you if your glasses are totally off the mark.. Further, this was my first time owning glasses, there was zero instruction on how to clean them, etc. On day one in ownership I scratched them as I did not realize you can't use TP. Worst part I pulled out all the stops on the best pair. 100% awful people, product and follow-up....as there was none.

ALL of the staff was amazing! I went to the Regional Eyecare in Ofallon off of Hwy K. They were all…read morereally sweet and super helpful whenever I was being picky about which frames I wanted. The Doctor is very thorough with the exam to make sure I was getting the right prescription. The only downside is the frames are a little pricy. But that can be expected in a place that provides excellent service. I would recommend this place to everyone!

The only place I'd go for my vision and dental needs. I highly recommend. Dr. Boules in very…read moreprofessional and pleasant, and always patient and generous with his time .

This is the most efficient and helpful eye care place ever. They care and make sure your vision is…read morethe best it can be. Love them.

Terrible! Brought 2 pairs of glasses in one for farsightedness and on nearsightedness. Brought in…read more$700 of frames one for near and one for farsightedness. My insurance wouldn't approve them which I don't care about the price. Fast forward to Monday no word. I asked for my glasses back. They accused me of not leaving my glasses there. Which is a lie! $700 worth of frames! I was obviously irritated by. Then they threatened me with the police. Now I have no glasses.this was Saturday I left questioning that they have documented my glasses were in their possession ? they said oh yes. I hadn't heard anything on Monday and inquired about an update from my insurance. First I had to speak to India. Which is ridiculous. Then I contacted the local office and they told me they didn't have my glasses. Threatened me that they would call the police. Liars! Rude and disrespectful to their customers! I should have read the reviews! My mistake! My husband picked up my glasses because they threatened me with calling the police if I came to pick up my own glasses. I got my glasses back. Would I recommend this company... absolutely not!!! I left out the part the manager accused me of racism after being transferred to India accusing me for being racist. I dated an eastern Indian man for 5 years. So don't accuse me of being racist! I will share I called on Monday to asked for corporate number and they told me to look it up on google! Go to the ofallon office much more accommodating and pleasant to deal with! Skip this office. Rude and intimidating! Clarkson have a wonderful day!

So me and my man both got appointment set up automatically buy them we confirmed that. Yes we're…read moregoing to take those appointments we found out. We had an emergency and couldn't do it till two days before the appointment so two days ago I called them and changed it till next week Tuesday And then yesterday we both get a text saying because we did not confirm those appointments that they are canceled. I called thinking there's no way they canceled the appointments. I just made the two days ago, but yes, they canceled both appointments so we're gonna look someplace else someplace that we can guarantee that our appointments will be kept when we get there

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

Worst experience ever! Been trying to get contacts for my daughter for over a month. They don't…read morecall 1800 contacts back and gave my daughter 1 month contacts that she didn't want. She wanted 2 week ones and so she had to go back. The dr is never in the office and now they are closed and on vacation for the week. Still no contacts or prescription. 1800 contacts was nice enough to ship some overnight to try. Very unprofessional and rude.

The staff at Kirks Eye Center is fantastic and go above and beyond the call of duty to take care of…read moretheir patients. Dr. Kirks is one of the best optometrist in the St. Louis area and is always a pleasure to see. A+ practice!

Good: Most of the time you can get an appointment when you want to…read more Bad: Slow to see doctor after being place in a room. Update the styles.

Great, they work very well with children, very professional and clean them into the whole process…read more I would definitely recommend them.

Staff is wonderful and Dr Lin is amazing and does a great job with the kids! Appointments are…read morepretty easy to get and the staff is very flexible and will do their best to accommodate. My kids even enjoy coming which is a huge plus. I highly prefer this type of environment over the mall type venues. Their only advantage is speed of service and receiving glasses/contacts. My only disappointment is over the length of time it takes to receive eyewear once the order is placed. Typically this would not be a big deal, however when your child is really struggling to see, this becomes a concern.

I love this place. I switched here from the Walmart eye place. Like most large chains, Walmart…read morebasically ignores you b/c they are too overwhelmed and their customer service is beyond terrible (the hwy k location). I learned my lesson and happen to be driving by this place and called and made an appointment. Dr Lin was so friendly and informative and her staff was so helpful with me choosing the right frame and so patient. If you are looking for a new eye doctor, I would 100% recommend this place for sure.

They were nice enough, but three different appointments and they couldn't figure out my mother's…read morevision condition. Really felt like they were a retail store. I'm just trying to sell glasses.

The staff was incredibly friendly and welcoming. The doctor took the time to listen to my concerns,…read moremaking me feel valued. I walked away with stylish glasses and comfortable contacts!

I had a pickleball injury and needed a quick consult. They don't typically take walk-ins but they…read moreagreed to at least take a look. Dr. Hill saw a retina issue and quickly set me up with a retinal surgery on the same day. They are now my primary eye care for life. Not the recommended way to pick a doctor, but they have earned my trust.

Despite my 12+ years of using Hill they would not release my most recent prescription without a…read morerefraction exam and added expense. They had told me just weeks before the scrip was still good. Nice people for the most part; a crappy business model. I'll be moving on down the road.