The Wyomissing office was close to my employer's office. I stopped by after work because I lost my…read moreglasses and needed a new pair. My insurance paid for the exam, but not the frames. Luckily there were clearance frames and found a pair for about $80. The service was great and friendly employees. Fast and efficient. Everyone was so nice and greeted me. Had an eye exam, picked my glasses and now waiting the 10 days for my pickup date. Definitely recommend.

Went to your site in Reading PA on Perkiomen Ave.They move you from room to room…read more While you wait each time in between. Then they charge you 3x as much for your glasses and have the nerve to up sell you on every item. I came in today for a simple adjust in the ear. Waited 15 minutes in the chair while they waited on some who was already there which is to be expected. When the guy with tattoos finished. I waited some more for him to enter his note. He was given a file .He then decided to let me wait again. So I asked him directly is someone waiting on people in the section? Yeah the other guy will help you when he's done.And he entered the information from file instead of providing customer service. So I left. I will never go to Americas best and will tell everyone what poor customer service you provide.

I bought two sets of eyeglasses from them. During the initial visit the employees were kind and…read morehelpful. When I initially got the glasses there was a small problem (lenses made incorrectly) but the store corrected the issue. (Thank you.) Their prices are a little on the high side, but they may be in line with other eye care places. (I don't know.) Unfortunately 6 months after receiving my glasses, the bridge broke. When I went back to see what could be done I was told if I didn't buy an extended warranty, all I could do is buy new frames. There was no options other than that presented to me. Seems the customer service stopped when I walked out the door after initially buying my glasses. I did not abuse my glasses, just seems as though they had a manufacturing defect from the start, but now I am out $400. I understand that it isn't specifically Lindsey Eye Care's fault, but it is not mine either. If 6 months is the best you can get out of a pair of glasses from them, probably should look to another facility that sells better quality items.

This was my first visit to Linsey after no longer being satisfied at my previous place. Dr. Hachem…read morewas super nice and not only addressed my vision but also discussed other concerns moving forward. My script was updated, and Jessica assisted me in selecting my new frames. She gave me honest opinions and was helpful with locating certain styles until I made the final decisions. I have no concerns about my eyecare going forward with this practice.

I've have used LonRon Optical for over 30 years but I will no longer be using them. Customer…read moreservice is awful. They have changed . They do not stand behind their products now. Mike and Buster have both retired and the new management really sucks!

Ive been doing business with these folks for 25-30 years at various locations now at Granite Point…read moreand have always been treated well. I ask for Mike always as we've gotten to know one another and he is a real professional. Even when I have to see someone else they treat me nicely. *****

Historically, my experiences with Visionworks (Boston MA, Philadelphia PA and Wyomissing PA…read morelocations) have been very good. The staff is normally pleasant, and the optometrists are knowledgeable about their craft. Today, it was a totally different experience. The young lady working at the front desk appeared nice at first, but became increasingly impatient when I asked her to check my medical records to compare the Rx from 2021 and 2024. My recent glasses have the leading increased headaches and I wanted to know what was a significant difference between the Rx from 2021 and 2024. If so, I could discuss this information with the optometrist. Unfortunately, the young lady told me that the 2021 info was no longer available as they have changed systems and some charts no longer have access to the prior medical records!!! I explained to her that it is federal law that they keep this medical information, or they risk up to $10,000 per chart. After further discussion, she was able to find the Rx info documented on an old sales receipt but declined to give me this information for comparison. I requested to speak with the optometrist, to which she initially agreed and then told me he was unable. Another employee chimed in that "we're booked for the day but you can make an appointment for another day." She offered me the ability to request my medical records for which I accepted and waited for the young lady to complete my medical records request. Instead, she continued to help other customers or type into the computer. Eventually, the optometrist then came out to speak with me, was very polite, and informed the young lady to provide me with this information. The entire experience felt like unnecessary "power trip" from the young lady. Unfortunately, my family and I will no longer be using the Wyomissing PA Visionworks location and possibly switching entirely to a different establishment.

Worth the drive from Lititz! Dr Andruss & Terry were wonderful!…read moreQuick, thorough & efficient- glasses ready in less than a week! Only issue is getting in touch with store directly , but that's the way the world is now !

I always have a great experience when going here for my eye exams and contacts, but specifically…read morethis time I lost my engagement ring and the staff went above and beyond to help me find it, even looking in their vacuum. I can't thank them enough for going to such great lengths for me!

Unorganized, unprepared for my appointment. Observed multiple people be examined then they run…read moreinsurance to find out they do not have in network insurance!

I can't express my wonder and gratitude toward the staff at Wyomissing Optometric Center for their…read morewelcoming environment and caring nature! Dr. Legge participates in mutual and respectful dialogue, while listening and solving any concerns I might have. The optical staff is equally responsive, courteous and knowledgeable about my needs. Special thanks to Sue And Tony! Thanks to everyone at WOC!

I had to cancel a few visits I think too because of Covid and I was told when I tried to make a new…read moreappointment that they are no longer accepting me absolute crap. I would not suggest using them as your eye professionals.