Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

John provided excellent service. Arrived on time and communicated well. He is very knowledgeable…read moreand quickly completed my repair. Highly recommended

We've used John for a few plumbing needs and he provided excellent service each time. He is…read more Very knowledgeable and has years of experience. He was prompt, professional, polite and affordable. I highly recommend John and will always use him.

Work caused damage to the house with water leak. The company is refusing to pay for damagesread more

Was here to fix a slow drain. After fixing drain they tried to snake it to make sure it was…read moredraining properly. Snake wouldn't go through so they chizzled away my concrete before asking and said my pipe had collapsed. Called his boss, explained to him what happened and said they could fix it for $800. I asked could I pay $400 now and the rest at the end of the week and they said they needed all the money upfront. Now months later they won't return my phone call to fix the problem so now I have a worse problem because they left my basement in horrible shape.

I had some major issues with my sanitary sewer line clogging and I called up Jake from Reith…read morePlumbing for an estimate to repair the line. He first came out to do a preliminary estimate and said I needed to schedule another visit to have his guy do some inspection with a sewer camera because the pipe was so far down under my driveway. (No charge for the first visit.) A week later he came out with Jeff from Bulldog Sewer Cleaning to diagnose my problem. Jake and Jeff worked really well together to diagnose the issue I was having with my plumbing. They didn't mind me hovering around to check on the progress and view the camera footage either. Jake and Jeff were at my house for 3 hours working hard to camera and clean out my lines from both the basement and driveway and extract the big rocks and gravel that were impeding the flow. I was more than happy to let them borrow my shop vac to clean out the shale and limestone pebbles. The 3 previous plumbing/rooter companies that I called out to diagnose and estimate the repair didn't figure out the root cause of the issue and instead said that I needed to have my driveway dug up and the ground excavated to replace the sanitary line 8' down. These estimates ranged from $6k-$13k and that's didn't include concrete to fix my driveway after the repair!! Wtf?! Jake was a cool guy and very honest and upfront with everything. Pricing was very reasonable for all the work they did to clean my pipes out to get them free-flowing once again. When it came time to pay up, I was surprised to see that everything was done on his phone and a copy of the invoice was emailed to me. I'm all about saving trees, so that was a nice plus! Jake and Jeff saved me thousands of dollars by diagnosing the root cause of the issue correctly and I cannot thank them enough! I won't hesitate to call Reith Plumbing for any future plumbing issues that I can't tackle on my own! Great small business with a great owner who cares about getting the job done right!

We blew our hot water tank. They located one and brought it over so quick I didn't have time to…read moredrain the old one. They were quick with a quality repair and we had hot water

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

Price was expensive but my drain doesnt back up anymore so very happy..I am not happy it cost so…read moremuch and didn't take that long.

Called for emergency 24 hour service and was told they would be there by 9pm at latest. Called at…read more9pm as hadn't heard from them and was told no one was available to come and they could schedule me for next day. They didn't even call to tell me they weren't coming!

Pompeii converted a closet into a shower for us, repaired damaged pipes that I damaged myself, and…read moreinstalled a dishwasher. All 3 times they were excellent. Friendly, on time, good work, professional, and we will definitely use them again when we need a new water heater.

After researching many plumbers for my sump pump I decided Pompeii's was the best for my needs…read more They followed up with lots of information to help me make a decision and get my sale. Where they failed is in the way of service once I gave them the business. This, in my opinion is the larger measure of a good company. One that is there when things don't go so well...not one that over delivers during the sale. On March 15 my basement suffered water damage as a result of a poorly secured gasket during their install. The tech apparently didn't secure the gasket tight enough and water began to shoot out all over the dry wall, carpeting and door. Thankfully we were home to minimize the damage. While someone did come out from Pompeii to secure it, I got ZERO follow-up from management. No phone call or even letter of apology. No one acknowledged my damaged and warped door or my soggy carpeting or my soiled dry wall. I didn't expect much, though some communication from management would have been nice. Particularly since I was told I'd hear back in a couple of days. They simply swept my situation under the rug and ignored it. Mistakes happen! I understand that! Though when they do a good company addresses them.

We absolutely love this company! The team members are always professional and prompt, and they…read morestrive to explain the problem(s) and their solutions simply and accurately. We want to give a shout-out to Caleb and Chris! Some months ago, they broke up and removed a leaky old utility sink which was originally installed in our house in the 1950s. They replaced it with a shiny sink and expertly hooked up all the piping, faucets, valves, etc. We have been extremely pleased with the results! Just ran across the invoice and realized we never complimented those two guys on their excellent work - thanks so much! - The Grants

Highly recommend Killeen. We have used them in the past and has always been satisfied. Recently…read moreused them for an issue at our daughter's home (clogged pipes) after another company came out and quoted her $4000 to correct by digging up on the yard. Killeen team came out and in less than 2 hours had it cleared all for under $500. Gave us some recommendations as well. Both employees were polite and very conscientious of not tracking any dirt in the home. Will never use anyone else! Thanks Killeen

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.